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Elease Foster
4335 N. 154th
Dr. ● Goodyear ● AZ ● 85395
626-224-1249 ● eleasefoster@yahoo.com
SENIOR OPERATIONS MANAGER - ENGINEERING FACILITIES/ASSET PROTECTION
Dedicated accomplished Senior Manager with a commitment to excellence and an outstanding record of success
across dynamic industries. Excellent interpersonal communication skills, with the ability to coordinate and liaison
with upper management, team leaders, team members, and subcontractors. Highly analytical, budget-conscious
individual who is able to meet project deadlines and maintain high levels of quality control through monitoring,
reviewing and updating policies and procedures.
Budgeting ● Expense Control ● Reporting ● Change Management ● Consulting ● Project Management
Restructuring ● Strategic Planning / Sourcing ● Team Leadership ● Policy Development ● Process Improvement
Recruiting ● Training / Development ● Performance Management ● Presentations ● Event Planning
Customer Service ● Merchandising ● Inventory Management ● Scheduling ● Procurement ● Vendor Relations
Cost Reduction ● Operations Management ● Risk Management ● OSHA / Regulatory Compliance ● Safe &
Secure Measurements ● Shortage Action Planning
PROFESSIONAL EXPERIENCE
TARGET CORPORATION, Phoenix, AZ ● 11/2013 – present
Major National Retailer.
Sr. Operations Manager Engineering & Facilities/Asset Protections Manager – Regional Distribution Center
Drive growth with automation and technology while maintaining gross margin and profitability. Optimize expenses,
provide superior support to achieve a high level of organizational effectiveness. Direct Group Leaders as a service
organization to help our operational partners achieve our mission of being able to drive sales and profitability that
our guests want. Focus on identifying and publishing key metrics that define excellence for financial, system and
team performance. Cultivate, support, and promote an organizational culture that provides for high performance,
high morale, integrity, teamwork and work-life balance.
Accomplishments
• Direct engineering and facilities operations of 1,500,000 square foot facility for 200+ employees with an annual
building budget of $7M and $168M inventory.
• Lead department consisting of 4 Group Leaders, 1 System Engineer, 18 Mechanics, 14 Utility Attendants, and 3
Computer Micro Maintenance Systems Technicians responsible for maintaining and operating all areas of the
building including vendor management across 5 shifts to efficiently execute the maintenance and operations.
• Exceeded performance goals for Facilities in training hours, preventative maintenance, and corrective
maintenance level of service resulting in a #2 ranking (year to date) of 29 Regional Distribution Centers.
• Received a green Material Handling Equipment assessment score of 99% by increasing our audit process to
inspect what I expect.
• Achieved a green Best Practice assessment score of 91.64% with improving our compliance routines
• Exceeding annual department budget expectations of $3,687M by $75k with close management
TARGET CORPORATION, Pasadena, CA ● 06/2011 – 09/2013
Major National Retailer.
District Facilities Manager
Direct the recruitment, selection, development, and retention of Store Facility Technicians. Manage talent through
monitoring performance, rewarding strengths and delivering constructive corrective actions for deficiencies.
Develop and maintain solid communication with Store and District Team Leaders, Field Project Specialists, HQ
Partners and Field Teams. Drive safety initiatives through conducting required monthly District Safety meetings
Resume
Elease Foster ● Page 2 ● eleasefoster@yahoo.com
recognizing safe behaviors, and coaching unsafe behaviors. Bolster corporate financial objectives through
personal execution of all financial controls and effective expense management. Direct repairs, materials, Store
Facility Technician, and 3rd
party budgets. Manage labor, as well as payroll, purchases, work orders, and operating
supplies. Administer inventory control system for equipment, materials, and inventoried supplies, minimizing costs
with optimum utilization.
Accomplishments
• Brought in opening of two new community specific stores on-time and within budget through key contributions
and coordination of planning and construction teams. Combined $20M in current sales.
• Train all new Executive Team Leaders with a focus on Facilities Management including operations, brand and
value, ensuring consistency in procedures and level of service across brand.
• Selected as USC campus recruiter, on-boarding potential talent, for consistent positive and professional
persona.
• Directed full remodel of 140,000+sq ft outdated store while successfully remaining open throughout entirety of
project. New additions new grocery area, Starbucks, photo service and pharmacy.
PENSKE MOTOR GROUP / LONGO, El Monte, CA ● 05/2006 – 06/2011
Auto Dealership Group.
Facilities/Maintenance/Subway/Starbucks Director
Coordinated and directed build-outs and expansions for 47 acre dealership, service center, food court and car
wash. Managed all facility operations including maintenance, housekeeping and Subway restaurant codes,
regulations, and staff of 18. Attracted, trained and managed administrative and facility personnel. Handled all
scheduling ensuring optimal utilization of human resources. Addressed and managed the resolution of outages,
HVAC, emergency procedure, janitorial service, facility maintenance/repair, car wash, shuttle and parking issues.
Acted as Emergency team leader and 24/7 Facility Emergency contact.
Accomplishments
• Successfully impacted health insurance costs for corporate Wellness Plan by directing the installation of state-
of-the-art gym for employees. Brought $300k project in on-time and within budget.
• Assumed management of on-site Starbucks, turning corporate downsized store into profitable franchise
through personal direction of project including staffing, equipment upgrades, and development of in-house
payroll, AP/AR and ordering.
• Selected to staff and direct Subway restaurant operations as part of company Wellness Plan.
• Created and spearheaded team to create Emergency Plan and Injury Illness Prevention Plan. Reviewed all
existing emergency tools, as well as regulatory requirements and developed training program to include CPR,
OSHA and IIPP education for all employees.
ADLINK CABLE ADVERTISING, Los Angeles, CA • 05/1999 – 05/2006
Cable Advertising Service.
Facilities Operations Manager
Direct daily operations including recruitment, hiring, training and supervision of personnel. Lead Emergency and
Preventative initiatives. Handle all vendor and subcontractor management, as well as inventory control and office
procurement. Pair with Manager of Field Services in fleet purchase and maintenance, uniforms, IDs and insurance.
Manage budgets ensuring AP approval in a timely manner.
Accomplishments
• On-boarded for in-building relocation doubling office square footage and implementing in-house data center.
Selected architect, designer, contractor, and moving company while managing multiple budgets.
• Led project to upgrade HVAC system ensuring smooth operation of television advertising and money saved
through preventative measures.
Resume
• Worked closely with IT Manager to develop Disaster Recovery plan allowing set-up off site in case of building
destruction within a disaster scenario.
• Led fleet procurement project for Field Techs.
Elease Foster ● Page 3 ● eleasefoster@yahoo.com
EDUCATION / PROFESSIONAL DEVELOPMENT
Master of Arts – Leadership and Organizational Studies
Azusa Pacific University – Azusa, CA
Bachelor of Arts – Business Management
University of Phoenix – Pasadena, CA
Facilities Management Professional (FMP) Certification
International Facilities Management Association
Professional Organizations / Affiliations
International Facilities Management Association (IFMA)
National Association of Professional Women (NAPW)
Computer Proficiencies
Microsoft Excel • Microsoft Word • Microsoft Outlook
Resume

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Foster elease resume.1

  • 1. Elease Foster 4335 N. 154th Dr. ● Goodyear ● AZ ● 85395 626-224-1249 ● eleasefoster@yahoo.com SENIOR OPERATIONS MANAGER - ENGINEERING FACILITIES/ASSET PROTECTION Dedicated accomplished Senior Manager with a commitment to excellence and an outstanding record of success across dynamic industries. Excellent interpersonal communication skills, with the ability to coordinate and liaison with upper management, team leaders, team members, and subcontractors. Highly analytical, budget-conscious individual who is able to meet project deadlines and maintain high levels of quality control through monitoring, reviewing and updating policies and procedures. Budgeting ● Expense Control ● Reporting ● Change Management ● Consulting ● Project Management Restructuring ● Strategic Planning / Sourcing ● Team Leadership ● Policy Development ● Process Improvement Recruiting ● Training / Development ● Performance Management ● Presentations ● Event Planning Customer Service ● Merchandising ● Inventory Management ● Scheduling ● Procurement ● Vendor Relations Cost Reduction ● Operations Management ● Risk Management ● OSHA / Regulatory Compliance ● Safe & Secure Measurements ● Shortage Action Planning PROFESSIONAL EXPERIENCE TARGET CORPORATION, Phoenix, AZ ● 11/2013 – present Major National Retailer. Sr. Operations Manager Engineering & Facilities/Asset Protections Manager – Regional Distribution Center Drive growth with automation and technology while maintaining gross margin and profitability. Optimize expenses, provide superior support to achieve a high level of organizational effectiveness. Direct Group Leaders as a service organization to help our operational partners achieve our mission of being able to drive sales and profitability that our guests want. Focus on identifying and publishing key metrics that define excellence for financial, system and team performance. Cultivate, support, and promote an organizational culture that provides for high performance, high morale, integrity, teamwork and work-life balance. Accomplishments • Direct engineering and facilities operations of 1,500,000 square foot facility for 200+ employees with an annual building budget of $7M and $168M inventory. • Lead department consisting of 4 Group Leaders, 1 System Engineer, 18 Mechanics, 14 Utility Attendants, and 3 Computer Micro Maintenance Systems Technicians responsible for maintaining and operating all areas of the building including vendor management across 5 shifts to efficiently execute the maintenance and operations. • Exceeded performance goals for Facilities in training hours, preventative maintenance, and corrective maintenance level of service resulting in a #2 ranking (year to date) of 29 Regional Distribution Centers. • Received a green Material Handling Equipment assessment score of 99% by increasing our audit process to inspect what I expect. • Achieved a green Best Practice assessment score of 91.64% with improving our compliance routines • Exceeding annual department budget expectations of $3,687M by $75k with close management TARGET CORPORATION, Pasadena, CA ● 06/2011 – 09/2013 Major National Retailer. District Facilities Manager Direct the recruitment, selection, development, and retention of Store Facility Technicians. Manage talent through monitoring performance, rewarding strengths and delivering constructive corrective actions for deficiencies. Develop and maintain solid communication with Store and District Team Leaders, Field Project Specialists, HQ Partners and Field Teams. Drive safety initiatives through conducting required monthly District Safety meetings Resume
  • 2. Elease Foster ● Page 2 ● eleasefoster@yahoo.com recognizing safe behaviors, and coaching unsafe behaviors. Bolster corporate financial objectives through personal execution of all financial controls and effective expense management. Direct repairs, materials, Store Facility Technician, and 3rd party budgets. Manage labor, as well as payroll, purchases, work orders, and operating supplies. Administer inventory control system for equipment, materials, and inventoried supplies, minimizing costs with optimum utilization. Accomplishments • Brought in opening of two new community specific stores on-time and within budget through key contributions and coordination of planning and construction teams. Combined $20M in current sales. • Train all new Executive Team Leaders with a focus on Facilities Management including operations, brand and value, ensuring consistency in procedures and level of service across brand. • Selected as USC campus recruiter, on-boarding potential talent, for consistent positive and professional persona. • Directed full remodel of 140,000+sq ft outdated store while successfully remaining open throughout entirety of project. New additions new grocery area, Starbucks, photo service and pharmacy. PENSKE MOTOR GROUP / LONGO, El Monte, CA ● 05/2006 – 06/2011 Auto Dealership Group. Facilities/Maintenance/Subway/Starbucks Director Coordinated and directed build-outs and expansions for 47 acre dealership, service center, food court and car wash. Managed all facility operations including maintenance, housekeeping and Subway restaurant codes, regulations, and staff of 18. Attracted, trained and managed administrative and facility personnel. Handled all scheduling ensuring optimal utilization of human resources. Addressed and managed the resolution of outages, HVAC, emergency procedure, janitorial service, facility maintenance/repair, car wash, shuttle and parking issues. Acted as Emergency team leader and 24/7 Facility Emergency contact. Accomplishments • Successfully impacted health insurance costs for corporate Wellness Plan by directing the installation of state- of-the-art gym for employees. Brought $300k project in on-time and within budget. • Assumed management of on-site Starbucks, turning corporate downsized store into profitable franchise through personal direction of project including staffing, equipment upgrades, and development of in-house payroll, AP/AR and ordering. • Selected to staff and direct Subway restaurant operations as part of company Wellness Plan. • Created and spearheaded team to create Emergency Plan and Injury Illness Prevention Plan. Reviewed all existing emergency tools, as well as regulatory requirements and developed training program to include CPR, OSHA and IIPP education for all employees. ADLINK CABLE ADVERTISING, Los Angeles, CA • 05/1999 – 05/2006 Cable Advertising Service. Facilities Operations Manager Direct daily operations including recruitment, hiring, training and supervision of personnel. Lead Emergency and Preventative initiatives. Handle all vendor and subcontractor management, as well as inventory control and office procurement. Pair with Manager of Field Services in fleet purchase and maintenance, uniforms, IDs and insurance. Manage budgets ensuring AP approval in a timely manner. Accomplishments • On-boarded for in-building relocation doubling office square footage and implementing in-house data center. Selected architect, designer, contractor, and moving company while managing multiple budgets. • Led project to upgrade HVAC system ensuring smooth operation of television advertising and money saved through preventative measures. Resume
  • 3. • Worked closely with IT Manager to develop Disaster Recovery plan allowing set-up off site in case of building destruction within a disaster scenario. • Led fleet procurement project for Field Techs. Elease Foster ● Page 3 ● eleasefoster@yahoo.com EDUCATION / PROFESSIONAL DEVELOPMENT Master of Arts – Leadership and Organizational Studies Azusa Pacific University – Azusa, CA Bachelor of Arts – Business Management University of Phoenix – Pasadena, CA Facilities Management Professional (FMP) Certification International Facilities Management Association Professional Organizations / Affiliations International Facilities Management Association (IFMA) National Association of Professional Women (NAPW) Computer Proficiencies Microsoft Excel • Microsoft Word • Microsoft Outlook Resume