1. Nicholas L. Johnson
13 Brookview Lane * Manalapan, NJ 07726
PHONE (732) 299-2575* Email NJohnson6087@g mail.com
EXPERIENCE
ProLine Construction – Sarasota, FL August 2011 – October 2014
ProjectCoordinator
● Source subcontractors through various techniques including external agencies, career search engines and in
field networking.
● Successfully maintain a devised construction schedule by ensuring the responsibilities of subcontractors.
● Ensure all construction is performed as per architecturally designed and municipality approved blueprints.
● Performing all necessary meetings with townships/properties necessary for the commencement of work.
● Serving as interface between cooperate construction and contractors.
Spe ctrotel, Inc. – Neptune,NJ April 2010 – January 2011
AgentAccountSupport
● Interface with agent clients on a daily basis.
● Produce business proposals that provide affordable communications solutions.
● Fluent in margin analysis in order to ensure price quotes are beneficial to both the client and the
company.
● Generated and obtained all legal documentation required by both the Federal Communications
Commission and State Public Utility Commissions needed for order processing.
● Project management including coordinating T-1 spec sheets to ensure accurate installation.
● Coordinate with competitors and other vendors to obtain customer service records.
● Order entry and processing.
● Single point of contact for change orders, trouble shooting and billing inquiries.
USA Gold – Neptune,NJ May 2009 – April 2010
Operations Manager
● Responsible for full life cycle recruitment for various sales and administrative needs – post requisitions,
sourcing, phone screening, onsite interviews and candidate selection.
● Work closely with HR Director for new hire onboarding – offer letter creation, background/reference checks
and new hire paperwork completion.
● Creation of marketing campaigns, literature, and Kiosk design.
● Successfully managed a multi-site operating business.
● Creation of all Standard Operating Procedures.
● Responsible for the initial launch of multiple Kiosks in several locations.
● Responsible for all aspects of regional performance with clear and measurable KPI’s as well as
compliance and adherence to policies and systems.
● Coordinate and implement various projects as requested by upper management.
● Responsible for customer service training and sales technique training.
● Personally responsible for quality assurance testing of all gold purchased at Kiosks.
2. ● Recruited, interviewed and staffed all Kiosks and office personnel.
Spe ctrote l, Inc. – Neptune,NJ 2006 – 2009
Office Assistant
● Seasonal position assisting executives with various administrative functions.
● Data entry and database maintenance.
● Maintenance of daily operations of office functions.
● Answered a multi-line phone system with heavy call volume at times.
● Provided support to Account Executives.
EDUCATION
Moravian College – Bethlehem, PA
Bachelors in Applied Science, Political Science (Major)/Law and Society (Minor)
Received May 2009
TECHNICAL SKILLS
MS Excel, MS Word, MS Power Point, MS Outlook, MS Project, MS Access, and credible Internet research