New Resume 2016
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Kimberly Gough is seeking an assistant property manager position where she can utilize her administration, communication, interpersonal, and management skills. She has over 10 years of experience in facilities coordination, property management, and leasing. Her current role involves allocating maintenance requests, financial reporting, budgeting, and contract management. Previously, she oversaw daily operations and maintenance at a 200-unit apartment building.
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Nazma Abdul Hamid Shaikh is an experienced administrator and HR professional with over 9 years of experience in real estate, banking, and insurance. She holds a B.M.S. in Management Marketing and has worked in administrative, sales support, customer service, and underwriting roles in Dubai and India. Her experience includes managing CRM software, agents, and telemarketers; drafting contracts; conducting research; and analyzing financial documents. She is proficient in tasks like data entry, record keeping, correspondence, and report preparation.
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New Resume 2016
- 1. 3050 Arunah Ave Baltimore, MD 21216 443-500-0254 Kimmylovesu2@gmail.com KimberlyGough CareerObjective A challenging career opportunity in residential or commercial property management where I can perform as an assistant property manager. My administration and communication skills, interpersonal ability, organization, and management knowledge will support me while performing the job of an assistant property manager. Experience 10/2009 - Present –Facilities Coordinator- Jones Lang LaSalle, Baltimore, MD I regularly perform the following functions and duties: Receive customer calls to the Facilities office, determine nature of business,and coordinate appropriate assistance with the proper team as required. Type memos, correspondences,reports,and other documents as well as develop spreadsheets,as needed by the Project Director. Allocate daily maintenance requests to the engineers and maintenance technicians. Follow up on all completed maintenance request to ensure satisfaction. Effectively communicate with maintenance staff to help successfully complete requests in a timely manner. Code and process invoices from BGE, Constellation Energy, Cintas and othervarious vendors and submit to A/P for payment through JLL. Execute monthly financial report with calculated information to Project Director Provide annual operating budget predictions to Project Director Create Purchase orders (PO) and initiate goods receipting Process appropriate accounts payable for submission to the client’s finance department for processing for T. Rowe Price. Coordinate execution of contracts and documents and obtain W-9 forms and COI for all new vendors Conduct AnnualFire Team meeting and training session. Actively participate in meetings sharing ideas and solutions as may be appropriate. (Innovations,SOP, cost saving initiatives, etc.) Update and maintain monthly enrollments and cancellations for garage parking for over 1000 employees. 6/2006–9/2009– AssistantProperty Manager –Westminster Management (New Jersey); Cedar Towers Apartments, Gwynn Oak, MD Oversee the daily operations of a 200 unit 8 story hi-rise residential building. Respond quickly to resident concerns. Hold weekly staff meetings. Submit all employees payroll. Experience with interviewing candidates for employment. Experience with hiring and terminating employees. Work with Tax Credit accounts. Approve or decline all lease applications, annual recertifications and move in files. Perform fall and spring inspections within the community. Conduct visual inspections of the community on a daily basis to maintain the upkeep of the
- 2. building, surrounding areas and landscaping. Assist with preparing yearly budget. Maintain the community’s budget. Effectively manage all Renewals and Resident transfers. Work with OneSite/Real Page system. Run rent roll to check for delinquent balances and aggressively collect all balances due. Collect pertinent information for Sec 8 accounts and resolve any problems that may arise. Prepare late list on the sixth of the month. Charge late/court/legal/NSF and misc. fees as needed. Interact with various contractors and vendors. Conduct move in and move out inspections. Run various income reports as well as micro manage all transactions within budget. Collect all payments and apply to correct accounts. Interact with all maintenance personnelto ensure all maintenance requests are done in a timely manner. Prepare and execute resident functions. 2003– 2006 - Leasing Specialist –Maryland Management; Middle Branch Apartments, Baltimore, MD Work with Jenark system. Process and collect all necessary paperwork for rental applications. Process move in paperwork. Interact with maintenance staff to help successfully complete requests in a timely manner. Daily walk all model units to ensure a ready product. Assist with employee payroll and set weekly schedules. Ensure that the leasing staff is knowledgeable of the amenities within the community. Compile list of outreach sources for all leasing agents. Prepare weekly traffic reports by performing market surveys in the immediate area. Perform basic office duties. Provide excellent customer service with a smile. Work with Microsoft Office, Word, Excel, Internet, Fax, Copy and Multi-line phones. Reference Upon Request Awards/Recognition Rising Star award – June, 2003 APM of the month –March, 2008 Certificate of Completion for Advanced Tax Credit Course-Sept, 2008 Recognized in company newsletter for scoring 100% on phoneshop survey-March, 2009 Received numerous awards and accolades for excellent customer service- 2010-Present VIP Award – October, 2015