A wiki is a web page that users can collaboratively edit. Wikis allow for aggregation of information from multiple contributors, keeping information in one central place rather than through email attachments. Wikis have various uses like creating team rosters, organizing documents, collecting resources, listing issues, hosting FAQs, planning and organizing projects, brainstorming, building portfolios, and serving as living knowledge bases. Successful wiki collaboration requires clear goals, building trust between contributors, early sharing of content, recognizing contributions, and strong leadership to ensure all participants share the same objectives. While wikis enable collaboration, collaboration itself requires coordination toward shared goals and connecting people to compound their work.

1. Wikis 101 A simple discussion of a simple topic

2. What is a Wiki? A wiki is a web page that you can edit.

3. If you can use and Then you can use a wiki.

4. Why are wiki’s interesting? Because other people can edit them too And then the wiki becomes thesum of what all the participants have to offer…

5. Why Wiki?: Collaborate and Publish We wiki to aggregate information from a group of people We can keep it to ourselves, or publish it broadly

6. Bennies Not happening in email Doesn’t get lost No attachments or downloads EVERYONE ON THE SAME PAGE

7. 10 uses for wikis 1. team roster 2. document organizer 3. resource collection 4. issues list 5. FAQ 6. Plan and organize 7. Brainstorming 8. Build a portfolio 9. Wiki is the document 10. A living knowledge base

8. Team roster

9. Document Organizer

10. Resource collection

11. Issues List

12. FAQ

13. Plan and Organize

14. Brainstorm

15. Portfolio

16. Wiki is the Document

17. Knowledge Base

18. Editing

19. Editing

20. Important feature considerations Commenting Versioning Permissions Indexing, linking, media handling

21. But collaboration isn’t a technology Just like the game isn’t about the ball.

22. What is collaboration? Creative Coordination toward specific goals Connective Ensuring like finds like Compounding Ensuring Present finds past

23. Fostering Wiki-based Collaboration Goals As with everything, its easier to gain cooperation and get quality results when you are very precise about the purpose of the wiki Team It helps to have a good team. Choose them and/or cultivate your esprit de corps carefully. Trust/Respect Needs to be built. Show leadership by consulting others on issues where you aren’t certain. Sharing Studies confirm – early sharing leads to better collaboration. If you wait too long, you become too invested in the work to be open to feedback. Recognize contributions Be sure to recognize and give credit for contributions. The best way to win trust, loyalty and added effort is to do the simplest things Say thanks Point out the idea’s originator, if clear. Leadership Leadership is ever more important in collaborative environments, because its essential that everyone shares the same goals and objectives Weeding and pruning. A little investment pays off.

24. So is a wiki enough?

25. Resources www.wikispaces.com Wikidot Pbwiki Opentext.com

26. Call me, beep me Twitter @Deb_Lavoy On Linked In/Facebook Debra Louison Lavoy Email: dlavoy@opentext.com