1) The document discusses strategies for serving young adult patrons in libraries, including understanding their demographics and interests. 2) It emphasizes the importance of libraries catering to teens and providing excellent customer service, collections, and programming for them. 3) Recommendations include using social media, video games, anime, and web 2.0 tools to engage teens and help develop lifelong reading habits.

1. Who YA? Why YA? How YA? Presented by Beth Gallaway Carnegie Library of Pittsburgh

20. If You Like City of Heroes

36. What is Social Software? ajax.phpmagazine.net/2006/02/great_collection_of_web_20_log.html

38. How do you feel about Social Networking sites? “ Libraries cannot afford to ignore the social networking potential to attract new, younger and more technologically interested customers.” "It's where the patrons are so we need to be visible to them-marketing, information and building community online. Not all patrons have to walk through the door. We can make connections with and serve online those patrons who, for whatever reason, won't be physically in the library." “ At this time we feel the drawbacks outweigh the benefits" “ not sure--need more info"

40. P E A C E F I R E http://www.peacefire.org

48. Face Your Manga Face Your Manga http://www.faceyourmanga.com

51. SimsOnStage screenshot

53. Online Summer Reading screenshot MA 2008 Statewide Summer Reading Program: Wild Reads http://www.readsinMA. org

65. If You Like City of Heroes