Who/Why/How YA?
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The document discusses best practices for serving young adult (YA) patrons in libraries. It defines the YA demographic as ages 12-18, discusses why serving this group is important, and provides examples of how to engage YA through spaces, collections, programs and services that appeal to them. Recommendations include using social media, hosting gaming events and contests, developing teen advisory boards, and tailoring services to YA interests and development needs.
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