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Who pays for mobile broadband 2.0
A European perspective.
Open Mobile Summit , November 2nd 2011, San Francisco.
Dr. Kim Kyllesbech Larsen, Technology Economics
Technology, Deutsche Telekom.
Changing business models …




            Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.   2
A typical data traffic day in Europe.

                                                                                                     Illustration




      data         voice
   00:00             6:00      8:00        10:00 12:00                              17:00                   22:00
                         On the                                                      On the
           @Home                                     @Work                                               @Home
                          Go                                                          Go




                    Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.              3
OTT Mobile Apps impact.
Mobile Apps “attacks” the highest margin services.

 ARPU
               22.4 1
                                                  By 2015
                                                                                                                    ?
                 3.3
                Data                                                                                                 +
                 3.4                                                                                                 9.7+   +43%
                SMS                        more than 70%                                                             Data
                                           of users have                                      12.7                  ARPU

                                           a smartphone
                                                                                               6.2 1
                15.7                                                                          Voice
                                                                                               Data
                                                                                              SMS ?          Death to SMS.
                Voice                                                                            ?           VoIP @Home
                                                                                                6.5
                                                                                               Voice
                                                                                                             & maybe @Work.

          2010A                                                                            2015E
        MNO Centric                                                                     Apps Centric
          ARPU                                                                             ARPU



    1 Source   2010 & 2015 Pyramid Research September 2011 Western Europe.
                               Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.                  4
Postpaid traffic changes the last 12 month.
   Illustration of a European Market
   #Customers                                                             #Customers
                                                 2010                                                                     2010
                                                 +12 Month                                                                +12 Month



           Declining minutes                                                       Declining SMS

       0    100   200   300    400    500      600      700                0       50      100   150    200    250        300    350
                    MO MoU per Customer                                                      MO SMS per Customer


   #Customers                                                             #Customers
                                             2010                                                                         2010
                                             +12 Month                                                                    +12 Month



            Increasing Data                                                      Declining ARPU
                                                                                             (and top-line)

   0        100   200      300      400       500       600                0             50          100           150           200
                  Mega Byte per Customer                                                Average Revenue per User (ARPU)




                               Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.                      5
Prepaid getting in on the mobile data feast…

                                                                  Illustration of a European Market

                                          -20% MO-SMS
                                                                                                   MBoU doubled



                                                                                                   -10% MO-MoU

                                                                                                   -15% ARPU




                                Last 12 month



              Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.               6
The mobile business model could breakdown within a
few years with mounting cash and demand pressure.
             Mobile Profit & Loss - Today                                             Mobile Profit & Loss - Tomorrow

                    Total Revenue                           ↓                                  70% of Total Revenue Today

−    Usage Cost (Voice dominated 10% - 20%)
                                                                                                                          Reduce
−      Market Invest SAC & SRC (ca. 20%)                                                                                   Cost
−                Personnel Cost (<20%)                                                                                     with
                                                                                       New business, operation
−          Technology Cost (15% - – 20%)
         Technology Cost (ca. 15% 20%)                            ↑                    and cooperation models              30%!
−                Other Cost (5% - 10%)

                                                            ↓                          Maintain Today’s EBITDA of ca. 37%
                                                                               =
=             EBITDA (WEU ca. 37% 1)
                                                                                     De-risk the mobile business model
−   Network depreciation (ca. <20% of Revenue)


−                Spectrum Amortization                            ↑                  New revenue sources.
                                                                                     New cost reduction strategies.
−       Capex (ca. 7% to 15% of Revenue)                          ↑                  New partnership models.


         1   BoA ML Global Wireless Matrix 1Q11, margin data for 4Q 2010.
                                     Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.            7
3G Growth …will continue … for some time
   growth …will continue
and eventually decline as subs convert to LTE.
                                                                                  Illustration of a European Market
                                                                                      with ca. 50+% prepaid base.

                Total 3G Data Traffic1
                                                                   CAGR 45% @ 2012 - 2017

 GSM               3G Conversion
                                                   3G
                                                 Prepaid                           3G    LTE
                  CAGR 75%                                                         Conversion
                 @ 2006 - 2011
                                                            3G
                                                          Contract

                             2006                                        2017                               2025




    1 Note:   Due to the complex dynamics of technology migration and dependency on operator policy the phase-off of 3G is highly uncertain.
                                   Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.                          8
Total growth … another leap with LTE.

                                                                   Illustration of a European Market
                                                                      LTE introduction 2013 earliest.

                                                                          CAGR 52% @ 2020 - 2025
     Total Data Traffic
                                                                                                   by 2025
                   3G             LTE Conversion                                               500+ 2015 traffic
                                                                                               @ 100% LTE share
              LTE CAGR 84%
               @ 2013 - 2018

        LTE 2 3G Traffic
        @ 30% LTE share                                                       LTE


            2012                       2018                                           2025




                   Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.              9
When data demand exceeds spectral efficiency gains.
”Houston we have problem”.
           Illustration of a European market 1
                                                                                                                    The spectrum crunch.
                                      Total spectrum in use for mobile data
                           10     20      40     60     85 120 120 120 120 120 120
                     15                                                                                        Leapfrog network capacity, e.g.,
                                     Spectral Efficiency (*)
                                     Spectral demand (limited)                                                         Densification
                                     Spectral demand (unlimited)                                                     Spectral demand could
Increase over 2010




                     10
                                                                                                                     smart antennas2
                                                                                                                    exceed spectral efficiency
                            3G          LTE     LTE-a                                                                Early LTE deployment
                                                                                                                      between 2014 - 2016.
                                       Conversion
                                                                                                               Price, Control & Policy.
                      5
                                                                          NOT GOOD
                                                                             AT                                More spectrum.
                                                                            ALL!
                      0
                          2010           2012         2014         2016       2018        2020


                          1 Mobile
                                 operator with (1) 20MHz @ 800MHz (LTE), (2) 20MHz @
                                                                                                                     A lot more
                          900MHz (2G HSPA),(3) 50MHz @ 1800MHz (2G LTE), (4)
                          30MHz @ 2100MHz (HSPA+). Total spectrum position 120 MHz.                          Complexity, Capex and Opex

                                (*) realWireless report for Ofcom,: 4G Capacity Gains, Final Report, January 2011, 2 Note: smart antennas included DAS based solutions.
                                                                 Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.                       10
How to uplift the mobile data business case.
Demand for new revenue, partnerships & collaboration models.
           Economics of mobile data                                                           Structural off-loading1
  Illustration of a European market
                                                                                    Increased spectrum availability.
                                                                                         Early LTE deployment.
   Free Cash Flow
                                                                                   Mobile – Fixed partnership models.

                                                                                   Network Aware Apps & Devices
                 LTE
                                                                                            Network APIs.
                                                                                  Smarter & network friendlier devices.
                                         Innovation
                      Business                                                               Femtos cells.
                        model
                    breakdown
  2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
                                                                                             New revenue streams
                                                                                            Internet of Things
           HSPA only, no LTE
                                                                                    Location / Notifications / Payments
           HSPA + LTE w. 50% off-load from 2012
                                                                                            Customer insights

       1 Note:   off-loading here means any traffic migration from legacy technology or legacy spectrum bands to something else.
                                      Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.           11
Mobile revenue opportunities (worldwide) by 2015.




    1 Sources:Apps from Berg Insight (2011), Social Media from Gartner (2011), Mobile Entertainment from Juniper Research (2011), Online Adds from MagnaGlobal (2011),
    Handsets from MarketsandMarkets (2011), Internet of Things from GSMA (2011)/
                                      Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.                                                 12
Vision - network aware mobile apps (1 of 2).
Optimized service delivery – macro-level.
                    Primary indoor usage → off-load possibilities

  Traffic Profile
                                                                            What can be learned?
                                                                     30+% in-fill possibility.
                                                                     Cognisant network required.
                    data
                                                                     Optimized service delivery
                                                                              Network friendly apps.
                                                                              Cloud-Device optimization.
          voice
                                                                              E2E SON.


              Off-busy-hour In-fill delivery



                      Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.   13
Vision - network aware mobile apps (2 of 2).
Collaboration across network, device and apps.



                                                                                                            E.g., Synched
                                         Capacity limit                                                       notification



 E.g., Ad-hoc
Optimized route

                                                                              Average
                                                                              load


                             BH time frame (sec by sec)

                  Self-Optimized & Cognisant Network


                       Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.                    14
Decreasing margins & increasing cash pressure
forces network consolidation & new partnerships.
                 Sharing logic                                                                Economics
  LTE      HSPA+      HSPA        UMTS + GSM (→LTE)
                                                                                                    Total Opex
  Rollout          Steady State      Modernization                                                    100%
   <5 years          in 5 years      > 5+ years

                                                                                                  Cluster Opex
 Rollout                                                                                              40%
 Significant Capex prevention.                                                                   Technology
 Substantial Opex prevention.
                                                                                                  Network 10%
 Bets network … more for less.                                                                        RAN 7%
  Steady State                                                                                         RAN
 Little Capex benefits.                                                                               saving

 Substantial Opex savings.
 High write-off & restructure cost.
                                                                                             Experience.
                                                                            When Network is NOT a differentiator.
  Modernization
 Capex prevention (sharing of modernization).                                   SUBSTANTIAL financial benefits.
 Substantial Opex savings.                                                  NOT a solution to spectrum CRUNCH.
 Minor write-off & contract termination cost.                                           COMPLEX Governance.



                             Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco.     15
What we need to be passionate about.




                       How to spend it

 Internet of Things

                                                                                Monetize social media




                      How to earn it back

     Transform
   Business Model                                                             Monetize (non-linear) TV



                      Kim Kyllesbech Larsen, Mobile Open Summit 2011, June 8th, 2011, London, UK.        16
The key value proposition of a mobile network is ....

                                                                                        Freedom
                                                                                     & Mobility




Acknowledgement: I am indebted to Xi Bin, Dejan Radosavljevik and Veli–          Contact: kim.larsen@t-mobile.nl
Pekka Kroger, as to the rest of my Technology Economics Team, for being
patient with my data requests, and for their great suggestions in creating and
                                                                                 Mobile: +31 6 2409 5202
improving this presentation.                                                     http://nl.linkedin.com/in/kimklarsen

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Who pays for mobile broadband 2.0

  • 1. Who pays for mobile broadband 2.0 A European perspective. Open Mobile Summit , November 2nd 2011, San Francisco. Dr. Kim Kyllesbech Larsen, Technology Economics Technology, Deutsche Telekom.
  • 2. Changing business models … Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 2
  • 3. A typical data traffic day in Europe. Illustration data voice 00:00 6:00 8:00 10:00 12:00 17:00 22:00 On the On the @Home @Work @Home Go Go Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 3
  • 4. OTT Mobile Apps impact. Mobile Apps “attacks” the highest margin services. ARPU 22.4 1 By 2015 ? 3.3 Data + 3.4 9.7+ +43% SMS more than 70% Data of users have 12.7 ARPU a smartphone 6.2 1 15.7 Voice Data SMS ? Death to SMS. Voice ? VoIP @Home 6.5 Voice & maybe @Work. 2010A 2015E MNO Centric Apps Centric ARPU ARPU 1 Source 2010 & 2015 Pyramid Research September 2011 Western Europe. Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 4
  • 5. Postpaid traffic changes the last 12 month. Illustration of a European Market #Customers #Customers 2010 2010 +12 Month +12 Month Declining minutes Declining SMS 0 100 200 300 400 500 600 700 0 50 100 150 200 250 300 350 MO MoU per Customer MO SMS per Customer #Customers #Customers 2010 2010 +12 Month +12 Month Increasing Data Declining ARPU (and top-line) 0 100 200 300 400 500 600 0 50 100 150 200 Mega Byte per Customer Average Revenue per User (ARPU) Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 5
  • 6. Prepaid getting in on the mobile data feast… Illustration of a European Market -20% MO-SMS MBoU doubled -10% MO-MoU -15% ARPU Last 12 month Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 6
  • 7. The mobile business model could breakdown within a few years with mounting cash and demand pressure. Mobile Profit & Loss - Today Mobile Profit & Loss - Tomorrow Total Revenue ↓ 70% of Total Revenue Today − Usage Cost (Voice dominated 10% - 20%) Reduce − Market Invest SAC & SRC (ca. 20%) Cost − Personnel Cost (<20%) with New business, operation − Technology Cost (15% - – 20%) Technology Cost (ca. 15% 20%) ↑ and cooperation models 30%! − Other Cost (5% - 10%) ↓ Maintain Today’s EBITDA of ca. 37% = = EBITDA (WEU ca. 37% 1) De-risk the mobile business model − Network depreciation (ca. <20% of Revenue) − Spectrum Amortization ↑ New revenue sources. New cost reduction strategies. − Capex (ca. 7% to 15% of Revenue) ↑ New partnership models. 1 BoA ML Global Wireless Matrix 1Q11, margin data for 4Q 2010. Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 7
  • 8. 3G Growth …will continue … for some time growth …will continue and eventually decline as subs convert to LTE. Illustration of a European Market with ca. 50+% prepaid base. Total 3G Data Traffic1 CAGR 45% @ 2012 - 2017 GSM 3G Conversion 3G Prepaid 3G LTE CAGR 75% Conversion @ 2006 - 2011 3G Contract 2006 2017 2025 1 Note: Due to the complex dynamics of technology migration and dependency on operator policy the phase-off of 3G is highly uncertain. Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 8
  • 9. Total growth … another leap with LTE. Illustration of a European Market LTE introduction 2013 earliest. CAGR 52% @ 2020 - 2025 Total Data Traffic by 2025 3G LTE Conversion 500+ 2015 traffic @ 100% LTE share LTE CAGR 84% @ 2013 - 2018 LTE 2 3G Traffic @ 30% LTE share LTE 2012 2018 2025 Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 9
  • 10. When data demand exceeds spectral efficiency gains. ”Houston we have problem”. Illustration of a European market 1 The spectrum crunch. Total spectrum in use for mobile data 10 20 40 60 85 120 120 120 120 120 120 15 Leapfrog network capacity, e.g., Spectral Efficiency (*) Spectral demand (limited) Densification Spectral demand (unlimited) Spectral demand could Increase over 2010 10 smart antennas2 exceed spectral efficiency 3G LTE LTE-a Early LTE deployment between 2014 - 2016. Conversion Price, Control & Policy. 5 NOT GOOD AT More spectrum. ALL! 0 2010 2012 2014 2016 2018 2020 1 Mobile operator with (1) 20MHz @ 800MHz (LTE), (2) 20MHz @ A lot more 900MHz (2G HSPA),(3) 50MHz @ 1800MHz (2G LTE), (4) 30MHz @ 2100MHz (HSPA+). Total spectrum position 120 MHz. Complexity, Capex and Opex (*) realWireless report for Ofcom,: 4G Capacity Gains, Final Report, January 2011, 2 Note: smart antennas included DAS based solutions. Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 10
  • 11. How to uplift the mobile data business case. Demand for new revenue, partnerships & collaboration models. Economics of mobile data Structural off-loading1 Illustration of a European market Increased spectrum availability. Early LTE deployment. Free Cash Flow Mobile – Fixed partnership models. Network Aware Apps & Devices LTE Network APIs. Smarter & network friendlier devices. Innovation Business Femtos cells. model breakdown 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 New revenue streams Internet of Things HSPA only, no LTE Location / Notifications / Payments HSPA + LTE w. 50% off-load from 2012 Customer insights 1 Note: off-loading here means any traffic migration from legacy technology or legacy spectrum bands to something else. Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 11
  • 12. Mobile revenue opportunities (worldwide) by 2015. 1 Sources:Apps from Berg Insight (2011), Social Media from Gartner (2011), Mobile Entertainment from Juniper Research (2011), Online Adds from MagnaGlobal (2011), Handsets from MarketsandMarkets (2011), Internet of Things from GSMA (2011)/ Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 12
  • 13. Vision - network aware mobile apps (1 of 2). Optimized service delivery – macro-level. Primary indoor usage → off-load possibilities Traffic Profile What can be learned? 30+% in-fill possibility. Cognisant network required. data Optimized service delivery Network friendly apps. Cloud-Device optimization. voice E2E SON. Off-busy-hour In-fill delivery Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 13
  • 14. Vision - network aware mobile apps (2 of 2). Collaboration across network, device and apps. E.g., Synched Capacity limit notification E.g., Ad-hoc Optimized route Average load BH time frame (sec by sec) Self-Optimized & Cognisant Network Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 14
  • 15. Decreasing margins & increasing cash pressure forces network consolidation & new partnerships. Sharing logic Economics LTE HSPA+ HSPA UMTS + GSM (→LTE) Total Opex Rollout Steady State Modernization 100% <5 years in 5 years > 5+ years Cluster Opex Rollout 40% Significant Capex prevention. Technology Substantial Opex prevention. Network 10% Bets network … more for less. RAN 7% Steady State RAN Little Capex benefits. saving Substantial Opex savings. High write-off & restructure cost. Experience. When Network is NOT a differentiator. Modernization Capex prevention (sharing of modernization). SUBSTANTIAL financial benefits. Substantial Opex savings. NOT a solution to spectrum CRUNCH. Minor write-off & contract termination cost. COMPLEX Governance. Dr. Kim Kyllesbech Larsen, Open Mobile Summit , November 2 nd 2011, San Francisco. 15
  • 16. What we need to be passionate about. How to spend it Internet of Things Monetize social media How to earn it back Transform Business Model Monetize (non-linear) TV Kim Kyllesbech Larsen, Mobile Open Summit 2011, June 8th, 2011, London, UK. 16
  • 17. The key value proposition of a mobile network is .... Freedom & Mobility Acknowledgement: I am indebted to Xi Bin, Dejan Radosavljevik and Veli– Contact: kim.larsen@t-mobile.nl Pekka Kroger, as to the rest of my Technology Economics Team, for being patient with my data requests, and for their great suggestions in creating and Mobile: +31 6 2409 5202 improving this presentation. http://nl.linkedin.com/in/kimklarsen