Strand Consults – De nyeste mobile..…




                              John W. Strand
                             www.strandreports.com




Strand Consult
Hvad er den største udfordring….

     Mange taler om mobile løsninger, den
     mobilitet vi oplever med lanceringen af
     UMTS og LTE, mulighederne inden for
    Mobile Workforce, M to M, Mobile Helth
       Care etc. etc. men hvor er de største
    udfordringer, er de teknologiske eller er de
       relaterede til de mennesker der skal
                 bruge dem….
Strand Consult
The techoloigy moves fast……


                  500 Mbps      1 Gbps                      300 Mbps




                             1 Optical distribution frame



Strand Consult
More devices – more acces technologies….



                   NFC     ADSL2+
            LTE
                                    VDSL2
           HSPA
                                    FTTC
          Wimax
                                    FTTH
           DVB-T
                   VSAT   Docsis3




                     4
A new value chain...… ?




Strand Consult
TDC: Unlimited music downloads included…..




Strand Consult
The PC vs The Mobile world – a huge diference….

PC world                Mobile world
DSL, Coax, FTH          3G – UMTS/LTE
Unlimited data          Data cap
High bandith            Low but increasing bandwith
Webbaserede services    Mobile services




Strand Consult
This is how data is used – PC vs Smartphones…

PC data usage       Smartphone data usage
Always on           Discounts important
My line             Our line
My capasity         Our capasity
Web page – 2-3 mb   Mobile web page – 60-100 Kb
Large screen        Small screen
Low pr MB price     High pr MB price
No roaming          Roaming challenges
Strand Consult
Dongels vs. Smartphones – data consumption…

        1-5 GB data               100-250 MB data




Strand Consult
ARPU vs. Data consumption …..
                         Smartphones
                                                              DSL substitution
ARPU




                M to M




                                       E-Books / Surfboards



                                       Data forbrug
       Strand Consult
Case Spring Wireless – Brazil…..




Strand Consult
A mobile business solution requires a broad set of components…
                                         MNO 1
                                                                Data              desktop/files
                                                                Center



  Sales
                                               MNO 2
                                                                                      ERP
                                 MNO 3                                                SCM
              Business                            Business                            CRM
              Application                         Application
 Services
              Technical         Wireless          Technical         Systems
              Platform          Connectivity      Platform          Integration

              Mobile device                       Data Center
                                                                                  Web content
Executives   Professional Services (project)                                      e-mail/PIM

             Managed Services (production)
Case Spring Wireless – First in Brazil…..
                                                           SCM, ERP, CRM
                 CDMA
                 1xRTT
                 1xEV-DO
                                                                  Desktop
                                                                  Files


           GSM
           GPRS
           EDGE                                                    Web Content
                                                                   Legacy


        iDEN               Software         Connectivity
        TDMA
                                                                 E-mail
                           Infrastructure       Services         PIM
                  Wi-Fi
                  ...



Strand Consult
AmBev – the largest wireless field sales project in Latin America

                                                                             Evolução do número de conexões

                                                          70000
                                                          60000

                                                          50000

                                                          40000

                                                          30000
                                                          20000

                                                          10000

                                                             0
                                                                  abr/02 mai/02 jun/02   jul/02   ago/02 set/02 out/02 nov/02


                                                                         pilot                        roll-out

• Scalability: from 30 to 2.500 sales reps in 5 months without compromising the initial infrastructure
• Adoption: +4.000 sales reps in Brazil, and roll-outs to others countries in Latin America
• Transaction volume: 200.000 sales order per day
• Service level: 98,7% in the whole solution (end-to-end)
• Performance: less than 1 minute per connection
• Reliability: in 3 years, no single sales order was lost
      Strand Consult
Much talk about App Stores ….




Strand Consult
Global Non-Voice Cellular End User Revenues
                                                      - USD Billions, 2007 to 2013
                         Total Revenues      2007    2008    2009    2010    2011    2012    2013       Total revenues           2008
                                             $81,7   $92,3   $102,   $110,   $117,   $124,   $130,      Games                   $3,75
                         P2P Messaging
                                               1       7      75      92      72      07      44
                         Other Messaging     $5,52   $6,08   $6,71   $7,33   $7,96   $8,60   $9,23      Images                  $2,55
                                                             $11,0   $12,7   $14,8   $17,3   $20,4
Service Event Revenues




                         Music               $7,85   $9,39                                              Gambling                $0,15
                                                               5       8       1       5       4
                         Games               $3,15   $3,75   $4,38   $5,00   $5,61   $6,28   $6,99      LBS                     $0,54
                         Images              $2,18   $2,55   $2,91   $3,22   $3,52   $3,84   $4,15
                         TV                  $0,71   $1,37   $2,34   $3,41   $4,29   $4,93   $5,27      Social Networking       $0,40
                         Video               $1,45   $1,93   $2,48   $3,12   $3,92   $4,91   $6,08
                         Gambling            $0,12   $0,15   $0,19   $0,24   $0,29   $0,35   $0,42
                         LBS                 $0,31   $0,54   $0,87   $1,37   $2,12   $3,12   $4,32
                         Social Networking   $0,26   $0,40   $0,55   $0,73   $0,97   $1,26   $1,59      Mobile
                                                                                                                                $0,88
                         Mobile                                                                         Payments/Banking
                         Payments/Bankin     $0,61   $0,88   $1,30   $1,91   $2,84   $4,35   $7,02
                         g
                         Enterprise          $0,18   $0,32
                                                         $0,53       $0,80   $1,18   $1,67   $2,19      Enterprise              $0,32
                         Mobile Internet     $43,2   $54,3
                                                         $64,4       $74,8   $86,8   $101,   $116,
                         Access                9       0   7           0       3      06      83        Total                   $8,60
                         Portable Internet               $12,2       $17,2   $23,4   $31,3   $41,5
                                             $5,43 $8,14
                         Access                            5           4       4       1       1
                                             $152, $182, $212,       $242,   $275,   $313,   $356,
                         Total
                                              75    19    78          86      49      08      47


Strand Consult
                                                                     Source: Informa/Mobile Entertainment Forum and Strand Consult
Status Apple App store after 3 years….

5 billion downloads
Total sales in 3 years 1,425 billion $ US
Payout to apps developers 1 billion $ US
ASP - 0,285 $ US
Market share of the total Apps market 3-4%
SOV in the media 95%

Strand Consult
Flash light fore mobile – year 2004…..




Strand Consult
The large challenges is convergens…


 From laptops using mobile
broadband to access the internet
and when cloud based services
   becomes mobile solutions
which encourages customers to
    be always on with their
        smartphones…




   Strand Consult
When are you a business customer and…

Business solutions       Consumer solutions




                     Gmail…




Strand Consult
BMW with a SIM card from T-Mobile…




Strand Consult
Case: Bus & train tickets in Copenhagen….

                           Business case
                           SMS
                           XHTML / WAP
                           Client
                           Normal billing cost 5%
                           Operator share 6%
                           Operatar cost – 11-18%



Strand Consult          The business model dont add up …
Audi - Bang & Olufsen – Where is the music..




Strand Consult
Nike Running – How much traffic can it generate …




Strand Consult
Me and my bicycle and my SIM card….




Strand Consult
Recon Instruments – GPS goggles…




Strand Consult
The importance of sales in the future telco market…

          Services             POS              Coustomers




                         One stop shop




                             Service
Strand Consult             Aggregation
Modern payment Models…
       Operator centralised                           Financial centralised




    Operators have maintained strong   Micro payment is the preferred payment system and
    customer relations                 the financial institutions have strong customer
                                       relations
        Media centralised                              User centralised




Strand Consult                           Customers have control – no providers have a
   Services accessible from portals
                                         monopoly on customer access to services
TDC’s IP-billing – implementing BCAP




                                  With the current
                                  implementation
                                  works only with
                                  mobile broadband


Strand Consult
                                            Source: TDC
TDC’s IP-billing – implementing BCAP




                                 The end user can pay
                                 in three different ways
                                 - credit cards, SMS
                                 and mobile
Strand Consult                   broadband
                                             Source: TDC
Elisa QoS - What it offers

  •Finnish mobile operator Elisa
  have they introduced the first
  QoS for their end users

  •It is marketed as a flexible
  option for their end users

  •It allows you to prioritize the
  individual end-user traffic in
  the network



Strand Consult
Oportunities with QoS Platform

•There may be different priorities for different user segments - Corporate
customers can have higher priority
•Possibility of differentiated end-user prices - computer players or
companies may be willing to pay for guaranteed speed and latency
•Chance of tiered pricing, depending on what kind of data being
transferred - e-mail, IP telephony, video telephony etc
•Priority depending on network load
•Priority depending on geographical location
•Reduces need to invest in networks to handle peak loads




Strand Consult
The big question– IP or not to IP….…

                         What is the value of a network
       IP Centric        What is the value of infrastructure
                         What is the value of a customer
                         What is the value of traffic
                         What is the value of a Telco brand
                         Regional presence
   Network Centric       Global presence



Strand Consult      If the future services are IP based….
The road forward is simple – One API combined with billing..
•   All Major European Operators, plus major Asian Operators
•   Enterprise and SDP Vendors
•   Developer involvement via portal
•   Liaisons/collaboration with OMA and OMTP BONDI (for united industry front)
OneAPI is the telco industry’s Lego…
                      1.    "Common" – alle definitioner genbruges på tværs af alle Parlay-xspecifikationer.
                      2.    "Third Party Call" – Håndterer opkald foretaget af en applikation. Sikrer, at alle
                            applikationer kan foretage opkald uafhængigt af underliggende netværk.
                      3.    "Call Notification" – Håndterer opkald foretaget af abonnenter på netværket.
                      4.    "Short Messaging" – Modtager og sender sms’er og modtagerkvitteringer.
                      5.    "Multimedia Messaging" – Modtager og sender MMS’er.
                      6.    "Payment" – Håndterer betalingsreserveringer, både pre-paid og post-paid.
                      7.    "Account Management" – kontoforespørgsler, direkte optankning eller via
                            taletidskort.
                      8.    "Terminal Status" – Til at vise status på mobiltelefonerne, ie. om den har
                            netværksforbindelse, om den anvendes til samtaler etc.
                      9.    "Terminal Location" – Stedbestemmelse af en mobiltelefon.
                      10.   "Call Handling" – Specificerer hvordan opkald håndteres for et specifikt
                            telefonnummer. Der er ingen interaktion under opkald, som i ”Call
                            Notification”.
                      11.   "Audio Call" – Giver mms-funktionalitet og håndterer medierne,
                            samtalepartnerne anvender ved opkald.
                      12.   "Multimedia Conference" – Opstarter en multimediekonference og håndterer de
                            involverede konferencedeltagere.
                      13.   "Address List Management" – håndterer grupper af abonnenter.
                      14.   "Presence" – information om status med hensyn til opkald etc. til instance
                            messaging.
                      15.   “Message Broadcast” – Sender beskeder til alle fastnet- eller mobiltelefoner i et
                            afgrænset område.
                      16.   “Geocoding” – giver lokationen af en abonnent, i.e. land, by og adresse.
                      17.   “Application-driven QoS” – Tilpasser QoS i forhold til slutbrugerens
                            netværksforbindelse.
                      18.   "Device Capabilities and Configuration" – Giver information om
                            mobiltelefonens funktionalitet og mulighed for at pushe konfigurationen til en
                            mobiltelefon.
                      19.   “Multimedia Streaming Control” – Håndterer streaming af multimedia til en
                            slutbruger.
                      20.   “Multimedia Multicast Session – Håndterer en multicast-session

Strand Consult
Telenor Playground
Playground has 685 registered users, of which 401 are Telenor
operators, 76 are hopeful developers and 195 are external users. In
October 2008, Playground had 2002 hits, of which 1071 were unique.

Up to October 2008, almost 240 services had been uploaded by
hopeful developers. Of these, 60 had been accepted and were running
in the Playground environment, 16 were being evaluated and 126 had
been rejected. 12 services were being used by operators, including:


Facebook MyMobiLife - a Facebook application that converges
Facebook with the mobile phone, while at the same time being a viral
marketing platform.

The application uses the operator’s platforms for calculating the
location of your friends on Facebook and for sending them SMS
messages.

Users can additionally see what others have downloaded and
download the same things themselves and recommend the service to
others - viral marketing.



 Strand Consult
Telekommunikation er som en Schweizer kniv…

Kommunikation
Tilgængelighed
Information
Interaktion
Dialog – mennesker / maskiner
Effektivisering
Miljø



Strand Consult
Telekommunikations markedet gennemgår en evolution…


  Vi går fra at købe conectivity til at købe en
      kombination af adgang til forskellige
   netværk samt adgang til forskellige service
   platforme som ikke blot kan integrere men
      også gære vor IT & tele ydelser mere
                  intelligente….


Strand Consult
Hvorfor integrere IT & Tele….

Højere serviceniveau og kundetilfredshed
    – Kortere reaktionstid – beslutningsdygtig
Øget effektivitet og produktivitet
   – Altid opdateret og adgang til data
Tilgængelighed
    – Kan kontaktes og kontakte hvem som helst – når som helst
Fleksibilitet
    – Geografisk uafhængig
Omkostningsbesparende
   – Mindre og billigere enheder – ”den lette løsning”
   – fejlminimering ved papir processer
Muligheder i relation til Norge….

Større tilgængelighed for erhvervslivet
Kvalitets løft på en række områder
Udvikling af hele IT området
Udvikling af sundhedssektoren
Udvikling af uddannelses sektoren
Udvikling af medie sektoren
Mulighed for at gennemføre private / public projekter

Strand Consult        Det drejer sig om samfundsudvikling
It’s about 44 things....
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models….

Strand Consult
For more information - Strandreports.com




Strand Consult

Din mobile framtid, john strand

  • 1.
    Strand Consults –De nyeste mobile..… John W. Strand www.strandreports.com Strand Consult
  • 2.
    Hvad er denstørste udfordring…. Mange taler om mobile løsninger, den mobilitet vi oplever med lanceringen af UMTS og LTE, mulighederne inden for Mobile Workforce, M to M, Mobile Helth Care etc. etc. men hvor er de største udfordringer, er de teknologiske eller er de relaterede til de mennesker der skal bruge dem…. Strand Consult
  • 3.
    The techoloigy movesfast…… 500 Mbps 1 Gbps 300 Mbps 1 Optical distribution frame Strand Consult
  • 4.
    More devices –more acces technologies…. NFC ADSL2+ LTE VDSL2 HSPA FTTC Wimax FTTH DVB-T VSAT Docsis3 4
  • 5.
    A new valuechain...… ? Strand Consult
  • 6.
    TDC: Unlimited musicdownloads included….. Strand Consult
  • 7.
    The PC vsThe Mobile world – a huge diference…. PC world Mobile world DSL, Coax, FTH 3G – UMTS/LTE Unlimited data Data cap High bandith Low but increasing bandwith Webbaserede services Mobile services Strand Consult
  • 8.
    This is howdata is used – PC vs Smartphones… PC data usage Smartphone data usage Always on Discounts important My line Our line My capasity Our capasity Web page – 2-3 mb Mobile web page – 60-100 Kb Large screen Small screen Low pr MB price High pr MB price No roaming Roaming challenges Strand Consult
  • 9.
    Dongels vs. Smartphones– data consumption… 1-5 GB data 100-250 MB data Strand Consult
  • 10.
    ARPU vs. Dataconsumption ….. Smartphones DSL substitution ARPU M to M E-Books / Surfboards Data forbrug Strand Consult
  • 11.
    Case Spring Wireless– Brazil….. Strand Consult
  • 12.
    A mobile businesssolution requires a broad set of components… MNO 1 Data desktop/files Center Sales MNO 2 ERP MNO 3 SCM Business Business CRM Application Application Services Technical Wireless Technical Systems Platform Connectivity Platform Integration Mobile device Data Center Web content Executives Professional Services (project) e-mail/PIM Managed Services (production)
  • 13.
    Case Spring Wireless– First in Brazil….. SCM, ERP, CRM CDMA 1xRTT 1xEV-DO Desktop Files GSM GPRS EDGE Web Content Legacy iDEN Software Connectivity TDMA E-mail Infrastructure Services PIM Wi-Fi ... Strand Consult
  • 14.
    AmBev – thelargest wireless field sales project in Latin America Evolução do número de conexões 70000 60000 50000 40000 30000 20000 10000 0 abr/02 mai/02 jun/02 jul/02 ago/02 set/02 out/02 nov/02 pilot roll-out • Scalability: from 30 to 2.500 sales reps in 5 months without compromising the initial infrastructure • Adoption: +4.000 sales reps in Brazil, and roll-outs to others countries in Latin America • Transaction volume: 200.000 sales order per day • Service level: 98,7% in the whole solution (end-to-end) • Performance: less than 1 minute per connection • Reliability: in 3 years, no single sales order was lost Strand Consult
  • 15.
    Much talk aboutApp Stores …. Strand Consult
  • 16.
    Global Non-Voice CellularEnd User Revenues - USD Billions, 2007 to 2013 Total Revenues 2007 2008 2009 2010 2011 2012 2013 Total revenues 2008 $81,7 $92,3 $102, $110, $117, $124, $130, Games $3,75 P2P Messaging 1 7 75 92 72 07 44 Other Messaging $5,52 $6,08 $6,71 $7,33 $7,96 $8,60 $9,23 Images $2,55 $11,0 $12,7 $14,8 $17,3 $20,4 Service Event Revenues Music $7,85 $9,39 Gambling $0,15 5 8 1 5 4 Games $3,15 $3,75 $4,38 $5,00 $5,61 $6,28 $6,99 LBS $0,54 Images $2,18 $2,55 $2,91 $3,22 $3,52 $3,84 $4,15 TV $0,71 $1,37 $2,34 $3,41 $4,29 $4,93 $5,27 Social Networking $0,40 Video $1,45 $1,93 $2,48 $3,12 $3,92 $4,91 $6,08 Gambling $0,12 $0,15 $0,19 $0,24 $0,29 $0,35 $0,42 LBS $0,31 $0,54 $0,87 $1,37 $2,12 $3,12 $4,32 Social Networking $0,26 $0,40 $0,55 $0,73 $0,97 $1,26 $1,59 Mobile $0,88 Mobile Payments/Banking Payments/Bankin $0,61 $0,88 $1,30 $1,91 $2,84 $4,35 $7,02 g Enterprise $0,18 $0,32 $0,53 $0,80 $1,18 $1,67 $2,19 Enterprise $0,32 Mobile Internet $43,2 $54,3 $64,4 $74,8 $86,8 $101, $116, Access 9 0 7 0 3 06 83 Total $8,60 Portable Internet $12,2 $17,2 $23,4 $31,3 $41,5 $5,43 $8,14 Access 5 4 4 1 1 $152, $182, $212, $242, $275, $313, $356, Total 75 19 78 86 49 08 47 Strand Consult Source: Informa/Mobile Entertainment Forum and Strand Consult
  • 17.
    Status Apple Appstore after 3 years…. 5 billion downloads Total sales in 3 years 1,425 billion $ US Payout to apps developers 1 billion $ US ASP - 0,285 $ US Market share of the total Apps market 3-4% SOV in the media 95% Strand Consult
  • 18.
    Flash light foremobile – year 2004….. Strand Consult
  • 19.
    The large challengesis convergens… From laptops using mobile broadband to access the internet and when cloud based services becomes mobile solutions which encourages customers to be always on with their smartphones… Strand Consult
  • 20.
    When are youa business customer and… Business solutions Consumer solutions Gmail… Strand Consult
  • 21.
    BMW with aSIM card from T-Mobile… Strand Consult
  • 22.
    Case: Bus &train tickets in Copenhagen…. Business case SMS XHTML / WAP Client Normal billing cost 5% Operator share 6% Operatar cost – 11-18% Strand Consult The business model dont add up …
  • 23.
    Audi - Bang& Olufsen – Where is the music.. Strand Consult
  • 24.
    Nike Running –How much traffic can it generate … Strand Consult
  • 25.
    Me and mybicycle and my SIM card…. Strand Consult
  • 26.
    Recon Instruments –GPS goggles… Strand Consult
  • 27.
    The importance ofsales in the future telco market… Services POS Coustomers One stop shop Service Strand Consult Aggregation
  • 28.
    Modern payment Models… Operator centralised Financial centralised Operators have maintained strong Micro payment is the preferred payment system and customer relations the financial institutions have strong customer relations Media centralised User centralised Strand Consult Customers have control – no providers have a Services accessible from portals monopoly on customer access to services
  • 29.
    TDC’s IP-billing –implementing BCAP With the current implementation works only with mobile broadband Strand Consult Source: TDC
  • 30.
    TDC’s IP-billing –implementing BCAP The end user can pay in three different ways - credit cards, SMS and mobile Strand Consult broadband Source: TDC
  • 31.
    Elisa QoS -What it offers •Finnish mobile operator Elisa have they introduced the first QoS for their end users •It is marketed as a flexible option for their end users •It allows you to prioritize the individual end-user traffic in the network Strand Consult
  • 32.
    Oportunities with QoSPlatform •There may be different priorities for different user segments - Corporate customers can have higher priority •Possibility of differentiated end-user prices - computer players or companies may be willing to pay for guaranteed speed and latency •Chance of tiered pricing, depending on what kind of data being transferred - e-mail, IP telephony, video telephony etc •Priority depending on network load •Priority depending on geographical location •Reduces need to invest in networks to handle peak loads Strand Consult
  • 33.
    The big question–IP or not to IP….… What is the value of a network IP Centric What is the value of infrastructure What is the value of a customer What is the value of traffic What is the value of a Telco brand Regional presence Network Centric Global presence Strand Consult If the future services are IP based….
  • 34.
    The road forwardis simple – One API combined with billing.. • All Major European Operators, plus major Asian Operators • Enterprise and SDP Vendors • Developer involvement via portal • Liaisons/collaboration with OMA and OMTP BONDI (for united industry front)
  • 35.
    OneAPI is thetelco industry’s Lego… 1. "Common" – alle definitioner genbruges på tværs af alle Parlay-xspecifikationer. 2. "Third Party Call" – Håndterer opkald foretaget af en applikation. Sikrer, at alle applikationer kan foretage opkald uafhængigt af underliggende netværk. 3. "Call Notification" – Håndterer opkald foretaget af abonnenter på netværket. 4. "Short Messaging" – Modtager og sender sms’er og modtagerkvitteringer. 5. "Multimedia Messaging" – Modtager og sender MMS’er. 6. "Payment" – Håndterer betalingsreserveringer, både pre-paid og post-paid. 7. "Account Management" – kontoforespørgsler, direkte optankning eller via taletidskort. 8. "Terminal Status" – Til at vise status på mobiltelefonerne, ie. om den har netværksforbindelse, om den anvendes til samtaler etc. 9. "Terminal Location" – Stedbestemmelse af en mobiltelefon. 10. "Call Handling" – Specificerer hvordan opkald håndteres for et specifikt telefonnummer. Der er ingen interaktion under opkald, som i ”Call Notification”. 11. "Audio Call" – Giver mms-funktionalitet og håndterer medierne, samtalepartnerne anvender ved opkald. 12. "Multimedia Conference" – Opstarter en multimediekonference og håndterer de involverede konferencedeltagere. 13. "Address List Management" – håndterer grupper af abonnenter. 14. "Presence" – information om status med hensyn til opkald etc. til instance messaging. 15. “Message Broadcast” – Sender beskeder til alle fastnet- eller mobiltelefoner i et afgrænset område. 16. “Geocoding” – giver lokationen af en abonnent, i.e. land, by og adresse. 17. “Application-driven QoS” – Tilpasser QoS i forhold til slutbrugerens netværksforbindelse. 18. "Device Capabilities and Configuration" – Giver information om mobiltelefonens funktionalitet og mulighed for at pushe konfigurationen til en mobiltelefon. 19. “Multimedia Streaming Control” – Håndterer streaming af multimedia til en slutbruger. 20. “Multimedia Multicast Session – Håndterer en multicast-session Strand Consult
  • 36.
    Telenor Playground Playground has685 registered users, of which 401 are Telenor operators, 76 are hopeful developers and 195 are external users. In October 2008, Playground had 2002 hits, of which 1071 were unique. Up to October 2008, almost 240 services had been uploaded by hopeful developers. Of these, 60 had been accepted and were running in the Playground environment, 16 were being evaluated and 126 had been rejected. 12 services were being used by operators, including: Facebook MyMobiLife - a Facebook application that converges Facebook with the mobile phone, while at the same time being a viral marketing platform. The application uses the operator’s platforms for calculating the location of your friends on Facebook and for sending them SMS messages. Users can additionally see what others have downloaded and download the same things themselves and recommend the service to others - viral marketing. Strand Consult
  • 37.
    Telekommunikation er somen Schweizer kniv… Kommunikation Tilgængelighed Information Interaktion Dialog – mennesker / maskiner Effektivisering Miljø Strand Consult
  • 38.
    Telekommunikations markedet gennemgåren evolution… Vi går fra at købe conectivity til at købe en kombination af adgang til forskellige netværk samt adgang til forskellige service platforme som ikke blot kan integrere men også gære vor IT & tele ydelser mere intelligente…. Strand Consult
  • 39.
    Hvorfor integrere IT& Tele…. Højere serviceniveau og kundetilfredshed – Kortere reaktionstid – beslutningsdygtig Øget effektivitet og produktivitet – Altid opdateret og adgang til data Tilgængelighed – Kan kontaktes og kontakte hvem som helst – når som helst Fleksibilitet – Geografisk uafhængig Omkostningsbesparende – Mindre og billigere enheder – ”den lette løsning” – fejlminimering ved papir processer
  • 40.
    Muligheder i relationtil Norge…. Større tilgængelighed for erhvervslivet Kvalitets løft på en række områder Udvikling af hele IT området Udvikling af sundhedssektoren Udvikling af uddannelses sektoren Udvikling af medie sektoren Mulighed for at gennemføre private / public projekter Strand Consult Det drejer sig om samfundsudvikling
  • 41.
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