Dr. Kim K. Larsen explores human sentiments towards artificial intelligence through various surveys, indicating that a significant portion of the population fears job replacement by AI and expresses skepticism towards AI's role in corporate decision-making. Men show more optimism about AI compared to women, especially those with children, while most decision-makers rely on their intuition over AI recommendations. Overall, trust in AI remains low, with many believing humans to be more objective than AI.

1. How do we Humans feel about AI?
Dr. Kim Kyllesbech Larsen,
CTIO Magyar Telekom.

2. 2Dr. Kim K. Larsen / How do we Humans feel about AI?
AI Technology
Quantum Leaps

3. 3Dr. Kim K. Larsen / How do we Humans feel about AI?
What about Us?

4. 4
45+ percent of
jobs are at high risk of
being taken over by
A.I. & Robotics
within the Next Decade or two.
Carl Benedikt Frey & Michael A. Osborne,
“The Future of Employment”, Oxford Martin
Programme on Technology and Employment (2013).

5. 5
KIM = WOMAN
NURSE = WOMAN
DOCTOR = MAN
“Men Also Like Shopping”, by Jieyu Zhao et al.
Source: http://gendershades.org/index.html
By Joy Buolamwini et al
Source: http://www.macleans.ca/opinion/ensuring-
that-artificial-intelligence-is-ethical-thats-everyones-
responsibility/
https://www.propublica.org/article/m
achine-bias-risk-assessments-in-
criminal-sentencing
HIGH RISK LOW RISK
COOKING = WOMAN
MANAGER = MAN
Source:https://newrepublic.com/articl
e/144644/turns-algorithms-racist

6. 6Dr. Kim K. Larsen / How do we Humans feel about AI?
• 3 AI-related surveys (23,18, 15 Questions).
• 1,200 paid responses (SurveyMonkey US-based).
• +428 social media responses (FB, Twitter, LinkedIn).
• A/B testing to check sensitivity to formulation.
• Error-margin 4% - 6%.
Check-out my aistrategyblog.com for details.
▪ Do we Humans trust AIs?
▪ On the Acceptance of Artificial
Intelligence in Corporate Decision
Making.
Survey I & II:
▪ US population.
▪ 18 – 75 Yrs old.
▪ HH Income > 75k US$ (*).
Survey III:
• Fully stratified US population.
(*) Median US HH income in 2016 was 58k pa. A little more than 30% of US households earn 75k or more annually (2016).

7. 7Dr. Kim K. Larsen / How do we Humans feel about AI?
(*) Median US HH income in 2016 was 58k pa. A little more than 30% of US households earn 75k or more annually (2016).
How often do you think you are being exposed to AI
in your daily life?
≈
SurveyMonkey “Feelings towards Artificial Intelligence Survey“ (March 2018); 426 responses (ongoing).

8. 8
How do you feel about A.I.?
Women with Children
under 18 yrs of age
Men with children
under 18 yrs of age.
SurveyMonkey “Artificial Intelligence & Human Decision Making Sentiment Survey “ (November 2017); 467 responses.
57
65
38
41

9. SurveyMonkey “Feelings towards Artificial Intelligence Survey“ (March 2018); 426 responses (ongoing).
Over last 5 – 6 months
AI sentiment appears to have
gotten more negative and
less positive.
How do you feel about A.I.?
Limited statistical material

10. SurveyMonkey “Feelings towards Artificial Intelligence Survey“ (March 2018); 426 responses (ongoing).
How do you feel about A.I.?
Limited statistical material
Follow up survey
targeting this age group

11. 11Dr. Kim K. Larsen / How do we Humans feel about AI?
How do you think AI’s will impact your child’s or
children’s future in terms of job & income?
SurveyMonkey “Artificial Intelligence & Human Decision Making Sentiment Survey “ (November 2017); 467 responses.
Women with no children
under 18 yrs of age
51
Women with Children
under 18 yrs of age
54
Men with no children
under 18yrs of age
45
Men with Children
under 18 yrs of age
63

12. Dr. Kim K. Larsen / How do we Humans feel about AI? 12
Do you believe that your job could be replaced by an AI?
SurveyMonkey “Artificial Intelligence & Human Decision Making Sentiment Survey “ (November 2017); 467 responses.
≈
“50% of entry-level managers believe
that their job could be replaced by an AI.”

13. Dr. Kim K. Larsen / How do we Humans feel about AI? 13
“In 30 years, a robot will likely be on the cover of
Time Magazine as the best CEO.”
Jack Ma, Founder of Alibaba (2017).
The Last Human Employee?
“30% of C-Level Executives believes that
their job could be replaced by an AI.”
SurveyMonkey “Artificial Intelligence & Human Decision Making Sentiment Survey “ (November 2017); 467 responses.

14. Dr. Kim K. Larsen / How do we Humans feel about AI? 14
CORPORATE
DECISIONS
AI&I

15. 15Dr. Kim K. Larsen / How do we Humans feel about AI?
Would you trust
an AI
with a critical
corporate
decision?
SurveyMonkey “Artificial Intelligence & Human Decision Making Sentiment Survey “ (November 2017); 467 responses.
12%
53%
AI Aversion or Allergy is
a Real Corporate Ailment!

16. 16Dr. Kim K. Larsen / How do we Humans feel about AI?
How would you
characterize your
decision making skills
in comparison
with your peers?
SurveyMonkey “Perceived quality and acceptance of Human & Artificial Intelligence Augmentation in Corporate Decision Making.” (September 2017); 661 responses.
67
51

17. How would you characterize your 'gut
feelings' compared to your peers?
SurveyMonkey “Perceived quality and acceptance of Human & Artificial Intelligence Augmentation in Corporate Decision Making.”
(September 2017); 661 responses.
Share of “Better than Peers”

18. How often do you rely on ‘gut feelings’
when making corporate decisions?
SurveyMonkey “Perceived quality and acceptance of Human & Artificial Intelligence Augmentation in Corporate Decision Making.”
(September 2017); 661 responses.
>

19. SurveyMonkey “Perceived quality and acceptance of Human & Artificial Intelligence Augmentation in Corporate Decision Making.” (September 2017); 661 responses.
How important is human opinion compared to
data-driven insights in your decision making?
≈

20. 20Dr. Kim K. Larsen / How do we Humans feel about AI?
Who do you trust the most with corporate decisions …
Your fellow Human or your Corporate AI?
53% 17%
AIs are hold to much much stricter standards
than our fellow humans.

21. 21Dr. Kim K. Larsen / How do we Humans feel about AI?
Do you believe
that Humans are
more Objective
than AIs?
>
Yes
Yes
SurveyMonkey “Feelings towards Artificial Intelligence Survey“ (March 2018); 426 responses (ongoing).

22. 22Dr. Kim K. Larsen / How do we Humans feel about AI?
Do you trust that companies using AI, in their products and
services, have your best interest in mind?
SurveyMonkey “Feelings towards Artificial Intelligence Survey“ (March 2018); 426 responses (ongoing).
NO!
≈

23. 23Dr. Kim K. Larsen / How do we Humans feel about AI?
How would you
describe your level of
confidence that
political institutions
(e.g., government)
adequately considers
the medium
to long-term
societal impact of A.I.?
SurveyMonkey “Feelings towards Artificial Intelligence Survey“ (March 2018); 426 responses (ongoing).
>82%
76%

24. 24Dr. Kim K. Larsen / How do we Humans feel about AI?
Do you believe that the use of AI
will lead to a better world
than today?
16%
26%

25. 25Dr. Kim K. Larsen / How do we Humans feel about AI?
A
I

26. 26Dr. Kim K. Larsen / How do we Humans feel about AI?
We believe that we are all better corporate
decision makers than our peers
… Men more so!
Women are more reserved
towards AI than men.
Most decision
makers would
abandon an AI-based
recommendation if
disputed by a fellow
human.
Decision
makers don’t
trust decisions
based on
AI consultation.
Majority of decision makers
rely on their gut feeling in
most of their decisions
… Women more so!
Men are significantly more
optimistic towards AI … particular
when they have young children.
No more than 26% believe that
AI will lead to a better world.
Most humans believe there
are more objective than AI.
We expect much more from
AIs than fellow humans.

27. 27
Acknowledgement
for inspiring & inspirations to
this work. Keep doing what
you do … Its important!
To many of my colleagues
who have contributed with
valuable insights,
discussions & comments
throughout this work.
Also I would like to thank my
wife Eva Varadi for her
patience during this work.
Contact:
Email: kim.larsen@telekom.hu
Linkedin: www.linkedin.com/in/kimklarsen
Blogs: www.aistrategyblog.com & www.techneconomyblog.com
Twitter: @KimKLarsen
Dr. Kim K. Larsen / How do we Humans feel about AI?