Volunteerism in the Digital Age
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We live in the 21st century, and volunteerism is shifting and changing to meet the times. More and more volunteers are looking for ways to use technology to support the missions they hold dear. With the rise of digital volunteers, nonprofits need to have systems and practices that encourage, validate, and support this new trend. We will review ideas and strategies that other nonprofits have used to capitalize on the digital volunteer. We will have plenty of time for live Q&A, so prepare your largest concerns for discussion. At the end of this presentation you will have An idea of what features your volunteer system should have A good plan for utilizing small aspects of social media for large impact Ways to engage volunteers with different time requirements.
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Volunteerism in the Digital Age
- 1. Volunteerism in the Digital Age March 26, 2019
- 2. Using ReadyTalk Chat to ask questions All lines are muted If you lose your Internet connection, reconnect using the link emailed to you. You can find upcoming and past webinars on the TechSoup website: www.techsoup.org/community/events-webinars You will receive an email with this presentation, recording, and links Tweet us @TechSoup and use hashtag #tswebinars
- 3. A Global Network Bridging Tech Solutions and Services for Good Where are you on the map?
- 4. Acclivity Adobe Alpha Software Asana Atlas Business Solutions Atomic Training Autodesk Azavea BetterWorld Bitdefender Blackbaud Bloomerang Box Brocade Bytes of Learning Caspio CauseVox CDI Computer Dealers Cisco Citrix CitySoft CleverReach ClickTime Closerware Comodo Connect2Give Dell Dharma Merchant Services Digital Wish Dolby DonorPerfect Efficient Elements FileMaker GoDaddy GrantStation Guide By Cell Headsets.com Horizon DataSys HR Solutions Partners Huddle Idealware InFocus Informz InterConnection Intuit JourneyEd Kintone Litmos Little Green Light Mailshell Microsoft Mobile Beacon NetSuite Nielsen NonProfitEasy O&O Software Quickbooks Made Easy Reading Eggs ReadyTalk Red Earth Software Sage Software Shopify Simple Charity Registration Skillsoft Smart Business Savings Society for Nonprofit Organizations Sparrow Mobile Symantec Tableau TechBridge Tech Impact Teespring Telosa Tint Ultralingua Western Digital Zoner
- 5. Kintone for Nonprofits With Kintone for Nonprofits, you pay just $300 per year for up to 50 users. Whether you need a database for all your donor contacts, a tool for scheduling your fundraiser events, a project management solution, or a custom app all your own, Kintone has you covered. Kintone lets you create custom apps for your nonprofit without writing a single line of code. Choose from a wide array of free templates or build your app from scratch — it's up to you. For more information, please visit www.techsoup.org/kintone
- 6. Presenters Tim Edingfield Nonprofit Community Leader Kintone Sima Thakkar Senior Manager, Content TechSoup Sima Thakkar Senior Manager, Content TechSoup Tim Edingfield Nonprofit Community Leader Kintone
- 8. • Low/No Code Data Platform. • Allows Citizen Developers to build applications and solutions with ease.
- 9. A little bit about Tim • I am 24 years old. (Millennial) • I have been working in the NPO/NGO sector for the last decade. (Yes I was 14 years old when I joined my first NPO) • I am passionate about making NPO’s more efficient, and providing them the tools to make a higher impact. • I graduated from Southern Oregon University with my bachelors degree in Business and Information Systems. • I started my own Non Profit Consulting Business in 2016 • I started my role as the Non Profit Community Leader at Kintone, on January of 2018 and have been able to serve and support over 40 individual non profits. • And I got to where I am at because for the first 8 years, I volunteered my time.
- 10. The Reason for this Presentation
- 11. What we will be covering • Social Media Plans and Tips • Tips to work with time constrained volunteers • The System Features
- 13. We live in a technologically saturated world. In 2019, there are 4.68 Billion people using smartphones
- 14. We live in a technologically saturated world. Of that number, 2.9 Billion of them are on Social Media That’s 62%!
- 15. There are multiple ways of communicating with Volunteers. Texting Phone Calls E-Mails In Person Social Media
- 16. Social Media Facebook Twitter WhatsApp Instagram YouTube Social Media is a tool that NPO’s can use to engage a large audience of volunteers, donors, constituents, and collaborators with ease. They can be daunting, but once you have started and have the ball rolling it is very powerful.
- 17. Social Media Facebook Twitter • Allows you the ability to create a page. • Similar to a website this page allows volunteers to learn about your organization, and get involved. • You can start volunteer groups, and get information out quickly with ease and low cost. • For $ you can boost your ads, and messaging. • Allowing you a 140 character limit, you can post “tweets” that engage, inspire, and motived your volunteers to action all with the click of a button. These tweets can then be shared and passed on, for larger impact. • # Hashtags are used to categorize your tweets for easier access and searchability.
- 18. Social Media WhatsApp Instagram YouTube • Messenger Program to communicate with Multiple individuals at once. • Send your volunteer group a message/video/document, and more in one go. • FREE • Post images and have your volunteers follow your organization’s impact. • Use the Hashtag to create trends and shares of your organization’s experience. • YouTube is a free Video Sharing platform. • Have a video that tells a story about your NPO/NGO, post it here, and have your volunteers share it. Pass it on.
- 19. Social Media Action Plan 1. Create an account for the social media sites you intend to use. 2. Get all your current volunteers to “like” and “follow” your pages, and #tags. 3. Identify what message your NPO wants to send out. 1. Create a timeline plan for these posts to occur 2. Let your supporters know ahead of time so they can support you as your posts.
- 20. Getting your time constrained volunteers engaged. • Get them engaged online. • With just a few moments your volunteers can share your posts, respond to calls of action, and participate in online connections. • Social Media Volunteer • Blogging and sharing • Motivator
- 21. Getting your time constrained volunteers engaged. • Find tasks/actions that volunteers can do outside of normal hours. • Have an upcoming event, and need flyers posted around town? Put out requests for volunteers to do this. • Make posts to Social Media • Have them take pictures and post to Instagram • Making Pledges and sharing those pledges • And much more.
- 22. Getting your time constrained volunteers engaged. • Have a special occasion, encourage volunteers to post statuses that relate to your NPO’s mission. • Have your volunteers spread and maximize the hype for what your organization does. • Get volunteers to share their story on why they support your NPO, and post that on your page.
- 24. The Volunteer Management System Features • Non Profits Come in different shapes and sizes. • Their volunteer initiatives may also differ, but we can all agree that the basics are necessary. • The other pieces to consider: • Cost • Usability • Adaptability • And longevity.
- 25. The Volunteer Management System Features • The Basic Abilities: • Hold Volunteer Information • Mail Merge • Notes • Assignments • Hour Tracking • Updates
- 26. The Volunteer Management System Features • The Intermediate Abilities: • Schedule tracking • Notifications to Volunteer and Supervisor • Volunteer Event Management • Meeting Tracking • Volunteer Appreciation • Singe entry
- 27. The Volunteer Management System Features • The Dream Abilities: • A volunteer Portal • For asking questions • Reporting tasks • Live Feedback • Post Ideas • Direct Integration with Social Media • And so much more.
- 28. How do you choose? • If you search online for a Volunteer Management system, you will find lists, upon lists. Who has the time to evaluate each one. • Here are some tips to consider when choosing. • Come up with Winning Requirements • Who Needs This? • What Need/s will this system meet? • Why do you have these needs? • Will this system need to do other things besides Volunteer Management?
- 29. Tim’s Suggestion Before you go into a sales call with any service. 1. Have a clear idea of what the organization can afford 2. Be clear about what your system needs to accomplish. 3. If you are in a larger organization, get the other people that will use this software into the conversation. • Nothing is worse than spending time and money on a solution, and then find that the people who would use it, wont because of a need they have is not being met. (believe me, it happens more than you think) • Have coffee, tea, or even a walk to discuss this with your team. Meetings don’t have to be at the office or boring, have fun. The idea is that we are making work easier so they can focus on other things.
- 30. Recap on actions. • With Social Media a lot of these tools are free to use, you can pay to increase the reach of your posts. • In this time and age, use social media to your advantage. • To engage a larger audience. • To inspire, move, and motivate • Utilize your time constrained volunteers to complete simple easy, and quick tasks that help move your mission forward. • Find the right volunteer management system that meets your organizations needs.
- 31. Questions / Want to work with me? If you like what you saw, and want to have a more in-depth conversation about your Non Profit and how you can improve. Feel free to reach out to me. Tim Edingfield 541-217-8175 tim@kintone.com
- 33. Q&A This is your chance! Use the chat box to ask us any questions you have about this presentation.
- 34. Share and Learn Please complete our post-event survey. Your feedback really helps. Follow TechSoup on social media (FB, Instagram, LinkedIn, Twitter) Visit the TechSoup Blog at blog.techsoup.org
- 35. Join us for our upcoming webinars. 4/2 9 Key Responsibilities of Executive Directors 4/9 How to Make Crowdfunding Go Viral 4/16 What is Adobe Creative Cloud and How Can Nonprofits Use It 4/23 5 Things Every Nonprofit Needs to Consider About Its Website
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