DESIGN THINKING RESOURCES is free PDF collection with very inspirational books, tools, toolkits, blogs and companies in the subject of Design Thinking and Service Design.
Author: PLEO group, Paweł Krzciuk
http://pleogroup.com/
Lecture for Introduction to Media Design Class at Keio University, Graduate School of Media Design. About the importance of visual thinking, flexible thinking, ambidextrous thinking for creativity in design and all professions.
Analysis In Agile: It's More than Just User StoriesKent McDonald
A common question asked by teams adopting agile is "what does business analysis look like in agile?" The common answer is "writing user stories".
WRONG!
Okay, maybe not wrong, but certainly not the whole story (pardon the pun). Business analysis in agile is concerned with understanding the problem and possible solutions in order to ensure the team is building the right thing. User stories can be helpful, but are certainly not sufficient for doing that.
In this session, Kent McDonald describes how you can perform just enough business analysis to discover the right things to build. This includes how to really use value to decide what to build first, why process flows, data models, and mockups are still extremely helpful, and why the function of user stories is more important than their form.
Along the way, Kent shares examples from a system replacement project he is working on and suggests ways you can apply these techniques to your own projects.
DESIGN THINKING RESOURCES is free PDF collection with very inspirational books, tools, toolkits, blogs and companies in the subject of Design Thinking and Service Design.
Author: PLEO group, Paweł Krzciuk
http://pleogroup.com/
Lecture for Introduction to Media Design Class at Keio University, Graduate School of Media Design. About the importance of visual thinking, flexible thinking, ambidextrous thinking for creativity in design and all professions.
Analysis In Agile: It's More than Just User StoriesKent McDonald
A common question asked by teams adopting agile is "what does business analysis look like in agile?" The common answer is "writing user stories".
WRONG!
Okay, maybe not wrong, but certainly not the whole story (pardon the pun). Business analysis in agile is concerned with understanding the problem and possible solutions in order to ensure the team is building the right thing. User stories can be helpful, but are certainly not sufficient for doing that.
In this session, Kent McDonald describes how you can perform just enough business analysis to discover the right things to build. This includes how to really use value to decide what to build first, why process flows, data models, and mockups are still extremely helpful, and why the function of user stories is more important than their form.
Along the way, Kent shares examples from a system replacement project he is working on and suggests ways you can apply these techniques to your own projects.
Design Thinking is an iterative exercise on Inspiration, Insight, Ideation & Implementation.
Fail early, Test Often and be creative about your mistakes... never a repeated one!
Design Thinking explained with project experiences.
- What is Design Thinking
- What are the steps
- What is SAP Apphaus
- The Next View Design Experience Center Amsterdam
Centre for Entrepreneurship (C4E) of the University of Cyprus and Berklee Institute for Creative Entrepreneurship (ICE) present the:
Why are some designs better than others, and what can you do about it? (The workshop)
If you've ever described a poster as heavy, a website as dense, an app as clumsy or an object as whimsical, you probably already know the answer. Recent psychology research is showing that experiential metaphors are key emotional drivers that impact our perception of the world. Applying these findings to design confirms what designers have learned throughout their careers—good design is subconscious first and rational second. Michael will share stories from this research and the IDEO portfolio then share tools to help you be more consciously subconscious.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Design Thinking is a process for creative problem solving. It allows everyone to use creative tools to address a vast range of challenges. The process is action-oriented, embraces simple mindset shifts and tackles problems from a new direction.
According to McKinsey, companies that adopt design as part of business practices can be more resilient than others—continuing to innovate, analyze, and strategize to solve complex problems during trying times.
Some of the world's leading brands, such as Apple, Nike, Starbucks and GE, have rapidly adopted the Design Thinking approach. What's more, Design Thinking is being taught at leading universities around the world, including Stanford, Harvard and MIT.
Based on the world-renowned Hasso Plattner Institute of Design (Stanford University) model, Design Thinking encourages organizations to focus on the people they are creating for, which leads to better products, services, and internal processes. The Design Thinking framework consists of five modes or phases: Empathize, Define, Ideate, Prototype and Test. The framework is fully compatible with Lean and Six Sigma approaches.
This comprehensive Design Thinking PPT training presentation is tailored specifically for Design Thinking facilitators, trainers, professionals and consultants who are preparing for delivery in a classroom or workshop environment. The included wallet design exercise could be replaced with your own design challenge. In addition, the introductory module can be used as a stand-alone awareness briefing material for a general audience.
You will get to train your target audiences how to solve problems creatively by building empathy, generating ideas, prototyping and testing new concepts before final implementation.
LEARNING OBJECTIVES
1. Acquire a deep understanding of the key concepts and principles of Design Thinking
2. Understand the mindsets, process, methods and tools in creative problem solving
3. Develop skills in applying Design Thinking mindsets and practices in problem solving
Laura Mocanu of Elite Vision Coaching has an impressive background as a Marketing Professional in her native Romania. This combined with her own career change and a passion for continuing education sets the tone for her work. A business mentor for the Prince’s Trust and Well Being Officer for NIAMH, her own trajectory is an excellent model for what it takes a client to maximize their potential and illustrative of the "Design Thinking" she teaches.
An audio of this presentation can be found at: https://www.dropbox.com/s/v6x32tx449nofqi/14%20Laura%20Mocanu.mp3?dl=0
www.evisioncoaching.co.uk
@EVisionCoaching
Created by Bob Eberle in the 1970’s, SCAMPER, which comes in the form of a checklist of idea-spurring questions, helps you think outside-of-the-box when you encounter a challenge.
SCAMPER is based on the notion that everything is a new translation of something that has already existed. Each letter in the acronym – SCAMPER, represents a way the characteristics of the challenge are manipulated until new ideas are created.
A fast-forward tour about Design Thinking by webkeyz.
How design thinking differs from scientific thinking? Why to use it? When to use it? And how design thinking can impact your life?
December 2017 presentation covering: What is design thinking? What does it look like in practice? What are some case stories of design thinking being used in the real world? How can we use design thinking in our organization? Where can I learn more?
This is a short talk and workshop (30' + 90') to give a first introduction to design thinking. Gives theory foundation, notes a few different approaches, and then dives into one of them.
This presentation was first done at ImpactON / StartupChile evening in 2015.
Draw to Win: Why drawing is your secret sales weaponDan Roam
Visit http://www.danroam.com/draw-to-win and learn more about my newest book 'Draw to Win'
Like me on Facebook: http://facebook.com/danroamhq/
Follow me on Twitter: http://twitter.com/dan_roam
As a kid, I liked to draw. What kid doesn’t? I earned my first $5 drawing maps. I just kept going. Pictures help people understand. Which means pictures are a fabulous way to sell.
Design Thinking is an iterative exercise on Inspiration, Insight, Ideation & Implementation.
Fail early, Test Often and be creative about your mistakes... never a repeated one!
Design Thinking explained with project experiences.
- What is Design Thinking
- What are the steps
- What is SAP Apphaus
- The Next View Design Experience Center Amsterdam
Centre for Entrepreneurship (C4E) of the University of Cyprus and Berklee Institute for Creative Entrepreneurship (ICE) present the:
Why are some designs better than others, and what can you do about it? (The workshop)
If you've ever described a poster as heavy, a website as dense, an app as clumsy or an object as whimsical, you probably already know the answer. Recent psychology research is showing that experiential metaphors are key emotional drivers that impact our perception of the world. Applying these findings to design confirms what designers have learned throughout their careers—good design is subconscious first and rational second. Michael will share stories from this research and the IDEO portfolio then share tools to help you be more consciously subconscious.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Design Thinking is a process for creative problem solving. It allows everyone to use creative tools to address a vast range of challenges. The process is action-oriented, embraces simple mindset shifts and tackles problems from a new direction.
According to McKinsey, companies that adopt design as part of business practices can be more resilient than others—continuing to innovate, analyze, and strategize to solve complex problems during trying times.
Some of the world's leading brands, such as Apple, Nike, Starbucks and GE, have rapidly adopted the Design Thinking approach. What's more, Design Thinking is being taught at leading universities around the world, including Stanford, Harvard and MIT.
Based on the world-renowned Hasso Plattner Institute of Design (Stanford University) model, Design Thinking encourages organizations to focus on the people they are creating for, which leads to better products, services, and internal processes. The Design Thinking framework consists of five modes or phases: Empathize, Define, Ideate, Prototype and Test. The framework is fully compatible with Lean and Six Sigma approaches.
This comprehensive Design Thinking PPT training presentation is tailored specifically for Design Thinking facilitators, trainers, professionals and consultants who are preparing for delivery in a classroom or workshop environment. The included wallet design exercise could be replaced with your own design challenge. In addition, the introductory module can be used as a stand-alone awareness briefing material for a general audience.
You will get to train your target audiences how to solve problems creatively by building empathy, generating ideas, prototyping and testing new concepts before final implementation.
LEARNING OBJECTIVES
1. Acquire a deep understanding of the key concepts and principles of Design Thinking
2. Understand the mindsets, process, methods and tools in creative problem solving
3. Develop skills in applying Design Thinking mindsets and practices in problem solving
Laura Mocanu of Elite Vision Coaching has an impressive background as a Marketing Professional in her native Romania. This combined with her own career change and a passion for continuing education sets the tone for her work. A business mentor for the Prince’s Trust and Well Being Officer for NIAMH, her own trajectory is an excellent model for what it takes a client to maximize their potential and illustrative of the "Design Thinking" she teaches.
An audio of this presentation can be found at: https://www.dropbox.com/s/v6x32tx449nofqi/14%20Laura%20Mocanu.mp3?dl=0
www.evisioncoaching.co.uk
@EVisionCoaching
Created by Bob Eberle in the 1970’s, SCAMPER, which comes in the form of a checklist of idea-spurring questions, helps you think outside-of-the-box when you encounter a challenge.
SCAMPER is based on the notion that everything is a new translation of something that has already existed. Each letter in the acronym – SCAMPER, represents a way the characteristics of the challenge are manipulated until new ideas are created.
A fast-forward tour about Design Thinking by webkeyz.
How design thinking differs from scientific thinking? Why to use it? When to use it? And how design thinking can impact your life?
December 2017 presentation covering: What is design thinking? What does it look like in practice? What are some case stories of design thinking being used in the real world? How can we use design thinking in our organization? Where can I learn more?
This is a short talk and workshop (30' + 90') to give a first introduction to design thinking. Gives theory foundation, notes a few different approaches, and then dives into one of them.
This presentation was first done at ImpactON / StartupChile evening in 2015.
Draw to Win: Why drawing is your secret sales weaponDan Roam
Visit http://www.danroam.com/draw-to-win and learn more about my newest book 'Draw to Win'
Like me on Facebook: http://facebook.com/danroamhq/
Follow me on Twitter: http://twitter.com/dan_roam
As a kid, I liked to draw. What kid doesn’t? I earned my first $5 drawing maps. I just kept going. Pictures help people understand. Which means pictures are a fabulous way to sell.
The Power of Visual Notetaking :: XYC @Singularityu [Tue Jul 9, 2014]Kate Rutter
Visual note-taking is a powerful tool for design professionals who want to capture ideas and communicate them effectively. Known as sketchnoting or graphic recording, this practical technique enables you to capture key points of an idea, recall content and take action on new learnings. Whether used as a personal tool or as a facilitation method for group collaboration, visual notes are a powerful way to create memorable, engaging info summaries.
In this hands-on workshop, participants in the XYC youth summer program developed a visual vocabulary of images of things and concepts, learned simple lettering techniques, and got familiar with structuring information into common layout patterns. Then they brought it all together by capturing visual notes in real time from video, and got feedback and inspiration in a group critique.
If you're new to visual notetaking, this is a fun and fast way to get started. If you're a seasoned sketcher or visual note-taker, you can review this deck to advance your practice.
The Back of the Napkin: Solving Design Problems (and Selling Your Solutions) ...goodfriday
Let's face it: describing user experience is hard... unless we use pictures. This session demonstrates step-by-step how anyone, regardless of artistic talent or training, can use simple pictures to describe complex design and technical concepts, solve fuzzy problems, and sell others on breakthrough ideas.
Visual thinking basic (비주얼씽킹 기본편) ver.1 Kim Hansu
Visual Thinking basic (비주얼씽킹 기본편) by VTON
비주얼씽킹에 대한 기본인 내용을 다루고 있습니다.
기본편은 아직 완성이 되지 않았으며, 최종본은 다시 업데이트 하도록 하겠습니다.
저희 VTON에서는 보다 많은 사람들이 비주얼씽킹을 쉽고 빠르게 익힐 수 있도록 컨텐츠 개발에 힘쓰고 있습니다. 관심있으신 분은 언제든 지 연락주세요. 저희가 가능한 부분에 있어서 최대한 돕도록 하겠습니다 ^^
I delivered this presentation at the Canadian Association of Journalists "Innovate News" conference in Toronto, ON on January 30, 2010. The topic was "Visual Thinking and the Writing Process" and looks at visual techniques that writers could use in brainstorming, gathering information and developing their stories.
Matt Howell, President of Modernista!, presents his vision for the new brand team, individual roles, and the process necessary to go from making messages to building platforms.
Bring the intangible to life with Concept Visualization: Part 3 of 3Deliverable Coaching
This is a three part series on Concept Visualization for presentations. It's a ton of content - text, videos, and slides - but by the end of the series, you'll know how to bring to life intangible ideas with stunning, easy-to-understand, visuals in your next presentation.
Fallon Brainfood x Planning-ness 2010: How To Plan AppsAki Spicer
Aki Spicer, Fallon's Director of Digital Strategy will reveal some learnings and tips for account planners trying to operationalize the process of concepting, selling and building applications and digital tools.
Learn some pitfalls to avoid, shortcuts for bridging the gap between "start-up" culture and agency culture, guidance for selling apps to clients who are "bottom-line" or "ad message" minded, and shifting your teams from campaign thinking to service mentality.
http://planningness.com
September 30th – October 1st at Denver’s, Space Gallery.
From insight to idea, to implementation.
Design Thinking helps us create value-driven innovation.
Lean UX secures success through testing and iterations.
These key ingredients make up a winning combination.
Lillian Ayla Ersoy, BEKK
Presentation I did at Hussian College of Art in Philly. Covers the use of story ideas in viewing product management and design as focusing on experiences, not products/features. Also has a bit at the end about my thoughts on mixing story and generative design (computational exploration) as the future of design.
Held in conjunction with World IA Day 2018, this practical session was an introduction to the core skills and methods of thinking that you will use as part of your day to day work in IA.
Topics covered include the foundations of IA, the importance of a ‘content first’ approach, thinking like a user and how to present your work to clients.
The session was led by Jon Fisher, Head of UX at Nomensa, an award-winning UX design agency based in London, Bristol and Amsterdam.
Held in conjunction with World IA Day 2018, this practical session was an introduction to the core skills and methods of thinking that you can use as part of your day to day work in IA.
Topics covered included the foundations of IA, the importance of a ‘content first’ approach, thinking like a user and how to present your work to clients.
The session was led by Jon Fisher, Head of UX at Nomensa, an award-winning UX design agency based in London, Bristol and Amsterdam.
This is a free event recommended for those new to IA or looking for a refresher on fundamentals.
Following the event, Nomensa will be providing pizza and beers for delegates to enjoy and continue networking.
If you register, but are unable to attend, please give us 48 hours notice so we can reallocate your place.
How about improving your skills in visual thinking and drawing? Berlin’s first Service Design Drinks in 2013 covered the why, when and how of being visual and helped unleashing hidden abilities with 3 exercises. The meet-up took place at Café Nest in Berlin-Kreuzberg with more than 60 attendees. Here is the input and exercise part in a slide deck.
Make a Good Slide Show 1 - Methods of SlideCraftSiddhant Kumar
This is the first of a series of 3 presentations which I plan to release for the purpose of promoting design education. I plan to break down tactics for Effective Communication Design and quick prototyping techniques
10 lessons from a digital landscape. The business of apps.Joe Macleod
Upstarter is a business incubator. I was asked by them to talk about the business side of apps and creating a culture around that. This presentation covered 10 key areas of business success. 1 People. 2 Environment. 3 Encouragement. 4 Approach. 5 Team. 6 Details. 7 The Launch. 8 Feedback. 9 Updates. 10 The Return. 11 The Ending.
Create Knowledge with Users at Agile Korea 2013Kenji Hiranabe
My presentation at Agile Korea 2013, Sept.7
Scrum is a word used in "New Product Development" first by Ikujiro Nonaka. I explained his knowledge creation model, SECI.
1. People as the conveyor of the knowledge
2. Mindmapping for User Interview
Let's break the wall between developers and users!!
The Dollars Are in the Details: Measuring the Cost of Requirements Business requirements are a fundamental component in project management because it forms the basis of project and product scope. Development and management of requirements also impact the overall financial success of a project because each requirement comes at a cost. Requirements management and development (RMD) offers an approach for enhanced traceability, visibility and verifiability that can help you avoid unnecessary project costs. This presentation will explain how RMD can increase the quantifiable probability of providing the desired deliverables and expectations to meet overall organization goals and objectives, improve goods and services, enhance governance compliance, develop better aligned and prioritized requirements, and match the right resources with the right competencies.
Terry Pritchard from Blueprint Software will present the results of a survey of 300+ business analysts involved in Agile projects, and demonstrate how Blueprint’s product – Requirements Center – is being used to tackle some of the challenges that Agile projects pose for requirements definition.
What’s in Your BA Toolkit?Are you frustrated with the tools, or lack of tools, in your Business Analysis Toolkit? Are your current tools hindering your productivity? Learn about what to look for in your toolkit and how to choose the tools that meet your needs.
This session will be a combination of presentation and demonstration where we will discuss the role of the Business Analyst in Business Process Modeling and the importance of modeling. A demonstration of how modeling tools can assist a BA in their work will be delivered and will include:
- documenting current or future processes
- determining how processes can be optimized and improved using simulation metrics
- using forms in process design and storyboarding
- publishing models to a larger community for feedback.
- how process models can be transformed into the language of IT (UML, BPEL, etc).
We will also demonstrate BPM BlueWorks, which is an online platform for business analysts! It can help accelerate business process improvement at NO COST. Features include dozens of industry-specific strategy, capability and process maps. Private online tools and workspaces to build new business processes and capability to share online workspaces with your colleagues. Check out http://www.bpmblueworks.com
Enterprise Analysis is a series of tasks that analyzes the business situation to fully understand the problems and opportunities. Enterprise analysis outputs provide context to requirements analysis and to solution identification for a given initiative or for long-term planning. Enterprise analysis is often the starting point for initiating a new project and is continued as changes occur and more information becomes available. It is through enterprise analysis activities that business requirements are identified and documented.
This presentation reviews how requirement prioritization is a decision process used to determine the relative importance of requirements. The importance of requirements may be based on their relative value, risk, difficulty of implementation, or on other criteria. These priorities are used to determine which requirements should be targets for further analysis and to determine which requirements should be implemented first. We shall discuss the inputs, techniques used, and the expected outcome.
Prioritization of requirements ensures that analysis and implementation efforts focus on the most critical requirements
Every organization has business rules and every IT system within the organization as to comply with at least some of those rules. It is up to the Business Analyst to discover those rules, elicit the details, and document and verify them with Subject Matter Experts. Even though they may have been approved, the Business Analyst can't always be sure that the business rules are right until they have been tested with real data. Through a series of short exercises, we will explore how to manage different types of business rules.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
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Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
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3. What is Visual Thinking?
Simple: It’s thinking in pictures.
Visual thinking allows us to solve
complex problems, especially once we
know more about how visual thinking
works…
4. Why Visual?
Visual Modality & Learning
The visual modality is our primary
source of information.
Visual images are easily stored and
retrieved from our long term memory.
We can associate visual images and
their meaning with messages in other
contexts.
• Example: Hypnotic Writing for Sales
5. Hypnotic Writing for Sales
Opening
1. Stopper: Get Attention > Merge to Trance
2. Reel Them In: Promise/Benefit/Curiosity
3. Build Desire: Emotion, Paint Picture, Tell Story
Pitching
4. Give Reasons: Logic, Explain/Develop
5. Dialogue: Rebut Objections (Mind Reading)
6. Prove It: Statistics, Testimonials
Closing
7. Guarantee: Risk Reversal
8. Action: Why Buy Now?
9. Reminder/P.S.: Pain/Pleasure, Added Gifts
7. Hypnotic Writing Form
Uses the visual icons
to depict what should
be written.
Is way more intuitive to
use.
Visuals aren’t even
needed after a while as
they become easily
memorized.
8. Textually-biased Learning
We learn to speak (informally)
We learn to read and write (formally)
THEN the remainder of our formal
learning is largely based upon “text”
(reading and writing)
9. Text: How efficient?
Reading (Within a language context):
Decode written symbols to sounds
Process sounds within grammar logic
Derive semantic meaning
example:
• r-a-b-b-i-t = rab-bit
• rabbit = noun, describes furry mammal
with buck teeth, long ears
10. Text: How efficient?
Decode written symbols to
rabbit
sounds
Process sounds within
grammar logic
Derive semantic meaning
vs.
Derive visual meaning
11. Text: How effective?
We don’t know much about the
particular rabbit that the author had in
mind without more words to describe
the rabbit.
From our individual experience of
various types and forms of “rabbit” we
are left only with a sense of “rabbit-
ness”
VS.
12. Text: How effective?
The author uses a picture to illustrate the “rabbit”…
Hence the expression “A picture is worth a thousand words.”
13. Visuals > Long Term Memory
Because we can only encode 7 (+ or – 2)
pieces of information in short term memory
at a time, how to people remember things
that are made up more than 9 parts?
14. Visuals > Long Term Memory
Answer: Use visual patterns and/or images.
For example my friend “Wojie” in Poland is
memorizing Pi to well over 10,000 digits in
order to set a world record.
His technique? Create images associated
with sequential number patterns.
16. Look = Collecting + Screening
We do these steps automatically:
1. Orientation
2. Position
?
3. Identification
4. Direction
17. Look = Collecting + Screening
We also automatically perceive:
Pr ox im ity
Color
Shape
Shading
18. See = Selecting + Clumping
Who or What?
How much?
When?
Where?
How?
Why?
19. Imagine = Seeing what isn’t there.
x Simple or Elaborate?
Quality or Quantity?
Vision or Execution?
Individual or Comparison?
Delta (Change) or Status Quo?
20. Show = Making it all Clear
x
Select Appropriate Framework
Use the Framework to Create our Picture
Present and Explain our Picture
21. What if I can’t Draw?!
If you can draw the following, you can
practice visual thinking:
22. What tools can I use?
Wall chart paper
Physical Whiteboard
Tablet or Electronic whiteboard
MS-PowerPoint
MS-Paint
MS-Visio
Adobe Illustrator or Photoshop
23. Six Types of Problems
Type Image Description
Things, people, roles…
Who or What? Portrait
Measuring, counting…
How Much? 1st Qtr
2nd Qtr
Chart
3rd Qtr
4th Qtr
Scheduling, timing…
When? Timeline
24. Six Types of Problems
Type Image Description
Direction, how things fit
Where? Map together…
Logic flow, how things
How? Flowchart influence one another…
Rationale, the big
Why? y
Multiple picture…
Variable
x Plot
26. Visual Thinking Codex
In Dan Roam’s book “Back of the
Napkin” he combines the 6 types of
problems with the 5x2 ways of
drawing each of them to create what
he calls the Visual Thinking Codex.
Hand-out is also available free of
charge on-line at
http://www.thebackofthenapkin.com/tools.php
28. Visual Thinking Steps as Business Analysis
Look – Data Gathering for a “Problem”
See – Data Analysis of Current (AS IS) State
Imagine – Brainstorming of Future (TO BE) State
Show – Depiction of a “Solution”
29. Strategic (Portfolio Level)
Business Analysis
Client comes with a problem
Client wants software developed to
solve the problem (has the solution in
mind)
Client wants this a.s.a.p.
Client is one of many within the
enterprise
Which client’s problem is fixed first?
30. Analyze Business Value of Projects
This is a “how much” problem…
How much business value comes with
each project?
Answer to question:
Priority = Ordination from highest to
lowest business value
31. Analyze Business Value of Projects - Look
First step is to gather all available
information about:
The list of projects
How business value is measured
Their business value
Let’s say that we do this and we find
the following…
32. Analyze Business Value of Projects - See
Project backlog indicated three:
iPhone App Project – Marketing Dept.
User Interface Re-Design – Web Channel
New Features for Main Product – Operations
Each group says their project is “priority #1”.
The documentation for each project shows
missing “business value” metrics.
33. Analyze Business Value of Projects - See
So we build a chart to triage the data…
We ask the project leads to estimate the amount of return
business (a major corporate KPI) they expect to generate.
iPhone App Project – KPI = 20% in return
Marketing Dept. business
User Interface Re-Design –
KPI = 10% in return
Web Channel
business
New Features for Main
Product – Operations KPI = 25 % in
return business
34. Analyze Business Value of Projects - Imagine
The priority list seems clear however we notice a pattern. Both
marketing an web channel are doing UI type projects…
1. New Features for Main KPI = 25 % in
Product – Operations return business
2. iPhone App Project – KPI = 20% in return
Marketing Dept. business
3. User Interface Re-Design – KPI = 10% in return
Web Channel business
35. Analyze Business Value of Projects - Imagine
So we put a meeting together to examine their projects more
closely…
iPhone App Project Goal is to provide
more immediate
support to product
users
User Interface Re-Design Goal is to enhance
product users
support experience
36. Analyze Business Value of Projects - Imagine
Brainstorming with Marketing and Web Channel some more we
discover an even BETTER solution…
User Interface Re-Design will
create the main interface for the
iPhone App Project
The groups estimate a 40%
increase in return business
since the new enhancements
will be available to more users.
Therefore, the combined project
is priority #1.
37. Analyze Business Value of Projects - Show
Now we can illustrate the rationale for combining two projects that will bring
the company more business value prior to releasing the upgrade…
+ = vs.
KPI=20% KPI=10% KPI=40% KPI=25%
38. Enterprise Analysis
What model of the enterprise will
show us the big picture so that, as we
make changes to how we do
business, we can consider the
potential impacts of those changes?
40. Enterprise Analysis
Partners Resources Offer Relationships Customers
Activities Channels
Cost Structures Business Revenue Streams
Model Canvas
by Dr. Alex
Osterwalder
41. Enterprise Analysis
CURRENT STATE (AS IS) FUTURE STATE (TO BE)
Partners Resources Offer Relationships Customers Partners Resources Offer Relationships Customers
Activities Channels Activities Channels
Cost Structures Revenue Streams Cost Structures Revenue Streams
Business Business
Model Model
Canvas Canvas
by Dr. Alex by Dr. Alex
Osterwalder Osterwalder
42. Strategy Maps
How do we make the changes needed
take us from current state (AS IS) to
future state (TO BE)?
Look – Consider the DELTAs
See – Consider the Impacts
Imagine – Brainstorm Benefits/Risks
Show – Strategy Maps
44. Strategy Map - See
How might changes
in any area of the
business affect
others?
What potential
benefits and/or risks
should be
considered?
45. Strategy Map – Imagine
This could really benefit
sales as well if we
educate our partners.
If we also change
automate billing
we’ll get more
clients!
We’ve identified three new
projects that should
We’ll need to accompany our initiative.
alert technical
support. Now we can draw strategy
maps to illustrate our plan.
46. Strategy Map - Show
Product Enhancement Project
Pictures
can help Alert Support Press
Automate Billing
us Release
identify
gaps
Create Training Material Partner Education Project
January 1st April 1st Oct 1st
47. Breaking Down the Question
Sometimes the QUESTION needs to be
broken down in order to engage the best
drawings to solve the problem.
Example:
What does the future of gaming look like?
48. Breaking Down the Question
What does the future gaming look like?
Really this involves a few key questions:
1. What does gaming look like today?
2. How does one determine the future of
gaming?
49. Breaking Down the Question
1. What does Look for all data to
gaming look like draw a portrait of
today? the gaming world.
2. How does one Look for all data to
determine the suggest how one
future of gaming? determines the
future of the
gaming industry.
50. Breaking Down the Question
Data portraying the gaming world
depicts sales by game
environment.
Experts are future-gazing based
upon history/trends and
convergence in technologies.
51. Breaking Down the Question
x Data portraying the gaming world
depicts sales (how much) by
game environment.
Experts are future-gazing based
upon history/trends (portraits in
timeline) and convergence (a
logical flow) in technologies.
52. Breaking Down the Question
x
? ?
Data portraying the Experts are future-
gaming world depicts gazing based upon
sales (how much) by history/trends (portraits
game environment. in timeline) and
convergence (a logical
flow) in technologies.