Visual Persuasion
How to explain & engage with pictures
Ernie Svenson
1 hour
Schedule of Presentation
Why visuals
‣ Pictures are primary
‣ Pictures and graphics
help us understand and
remember
‣ Pictures are “Brain
Rule” friendly
4:00 – 5:00 pm
Why visuals
‣ Pictures are primary
‣ Pictures and graphics
help us understand and
remember
‣ Pictures are “Brain
Rule” friendly
Visual grammar
‣ Effective visuals help
combat information
overload
‣ Data needs to be put in
context, and a visual
context is best
‣ What design principles
do we need to know?
4:00 – 5:00 pm
Part 2: Visual Grammar
Basics & Ethics In practice
‣ Pictures are primary
‣ Pictures and graphics
help us understand and
remember
‣ Pictures are “Brain
Rule” friendly
Visual grammar
‣ Effective visuals help
combat information
overload
‣ Data needs to be put in
context, and a visual
context is best
‣ What design principles
do we need to know?
‣ Typography is a good
place to start
‣ Words need to be
balanced too
‣ Trial Display: how to do
it right
‣ Use visuals in
mediations too.
Part 3: Putting visuals in practice
– Guy Kawasaki
10-20-30 Rule
‣10 Slides or less
‣20 Minutes or less
‣30 pt Type or larger(this is 30 pt type)
Gettysburg Address
(what if Lincoln had used Powerpoint?)
US Military Powerpoint
Why visuals
‣ Pictures are primary for
humans
‣ Pictures and graphics
help us understand and
remember
‣ Pictures are “Brain
Rule” friendly
4:00 – 5:00 pm
Part 1: Why visuals matter
Picturesare primary
Bison picture:Altamira Cave
25k years old
Altamira Cave (Cir. 25,000 B.C.)
Another bison picture from Altamira caves
DaVinci - working out human form dimensions
Leonardo da Vinci - 1500 A.D.
daVinci head drawing: working out dimensions
Leonardo da Vinci - 1500 A.D.
daVinci’s notebook: thinking in pictures
Leonardo da Vinci - 1500 A.D.
modern icons: we know the
fundamental
language is pictures
Modern iconography
This is because half our brain stores
information this way
Verbal / Visual
We learned to read
faster with pictures
Learned to read words with pictures
Brain Rules
Brain Rules book
2
Boring
We don’t pay attention to boring things. We
like emotional engagement: fear, sex, pattern
matching stimuli work best.
2
Repeat
Repetition helps us remember. Memories are
volatile, and to keep them we need to
reinforce them (or have them reinforced)
2
Visuals
Vision trumps all the other senses. Your
brain wants to see, and it likes to gather
information in the form of a story.
3
Multi-sensory
The more senses you stimulate the faster
our audience understands and remembers.
Back of the Napkin book
Helps us relearn how to
“Think visually” even with stick
figures
Back of the Napkin
– Dan Roam
Napkin example of stick figures
Key Point: try to reactivate
your right side to help you
learn to communicate better
with visuals (doesn’t require
fancy computer equipment)
Drawing stick figures is good enough
The Mind Map Book
– Tony Buzan
Picture: Firehose
drinking
Informationmanagement
Info Anxiety - another good book
to use to start activating your “right side”
Information Anxiety
– Richard Saul Wurman
Data > Information > Knowledge > Wisdom
First, you have to pay attention
Gorilla hidden in plain sight
(if it doesn’t get our attention
we don’t even have a chance to learn)
How could you miss the gorilla?
Why visuals
‣ Pictures are primary for
humans
‣ Pictures and graphics
help us understand and
remember
‣ Pictures are “Brain
Rule” friendly
Visual grammar
‣ Information overload is
a problem; effective
visual communication is
an answer
‣ Data needs to be put in
context, and a visual
context is best
‣ What design principles
do we need to know?
4:00 – 5:00 pm
Part 2: Visual Grammar
Design Rules
2 Books:
Universal Principles of Design
Graphics for Business
Clutter
Stimulating but not in a good way
Shuttle Challenger & Data Obfuscation
Challenger
Example of actual data Shuttle engineers looked at
NASA engineers notes re: O ring problems
‘O’ Ring Problems
Flight Date Temp °F Erosion Blow-by Damage Index
1 Apr. 1981 66° 0
2 Nov. 1981 70° 1 4
3 Mar. 1982 69° 0
5 Nov. 1982 68° 0
6 Apr. 1983 67° 0
41-B Feb. 1984 57° 1 4
41-C Apr. 1984 63° 1 2
51-A Nov. 1984 67° 0
51-C Jan. 1985 53° 3 2 11
51-D Apr. 1985 67° 0
61-C Jan. 1986 58° 1 4
sort by date
‘O’ Ring Problems
Flight Date Temp °F Erosion Blow-by Damage Index
2 Nov. 1981 70° 1 4
3 Mar. 1982 69° 0
5 Nov. 1982 68° 0
6 Apr. 1983 67° 0
51-A Nov. 1984 67° 0
51-D Apr. 1985 67° 0
1 Apr. 1981 66° 0
41-C Apr. 1984 63° 1 2
61-C Jan. 1986 58° 1 4
41-B Feb. 1984 57° 1 4
51-C Jan. 1985 53° 3 2 11
sort by temperature
‘O’ Ring Problems
0
3
6
9
12
15
70° 69° 68° 67° 66° 63° 58° 57° 53°
Erosion
Damage
Temp °F
Charts
Example #1 - Bad Chart
Example #2 - Better Chart
Example #3 - Event Better Chart
Example #4 - Advanced Chart Design
Example #5 - Another Advanced design
Bad Pie Chart / Good Pie Chart
Bad Table Chart / Good Table Chart
Resonance
picture of ad with disfigured
woman who wasn’t killed by a
drunk driver
Color
Various color palettes
Balance
Golden Ratio
Rule of Thirds
Ali Fighting picture
Coherence
Avoid Incoherence:
Picture of red check
and green stop icon
Hippo picture
matches the
name
of the dance
studio (Hip)
and helps
reinforce the
memory of the
name
Leading the Eye
Sushi symmetrically placed
Sushi asymmetrically placed to right
Dominance
2 girls: one with red
dress (which tends to
make
people perceive her as
more attractive) and
other
in blue dress.With men
red is dominance.
Basics & Ethics In practice
‣ Pictures are primary for
humans
‣ Pictures and graphics
help us understand and
remember
‣ Pictures are “Brain
Rule” friendly
Visual grammar
‣ Information overload is
a problem; effective
visual communication is
an answer
‣ Data needs to be put in
context, and a visual
context is best
‣ What design principles
do we need to know?
‣ Typography is a good
place to start
‣ Words need to be
balanced too
‣ Trial Display: how to do
it right
‣ Use visuals in mediation
too
Part 3: Putting visuals in practice
Typography
The Mac is not a Typewriter
– Robin Williams
AboutType
Serif
Sans
Serif
Sizematters
Can you read this?
64 Point
48 Point
36 Point
24 Point
Size affects reading comprehension
Quotes
The typographer must analyze
and reveal the inner order
of the text, as a musician must reveal
the inner order of the music he
performs.”
“
Robert Bringhurst
Quotes
The typographer must analyze and
reveal the inner order of the text,
as a musician must reveal the inner
order of the music he performs.”
“
Robert Bringhurst
White Space
Less is more
picture of oriental woman with minimal
text
Another slide with minimal text
and lots of white space
for Lawyers
Typography
Documents
Typography for Lawyers
– Matthew Butterick
– Website: www.typographyforlawyers.com
– Book: $25 on Amazon
– Principles of design for legal documents
– How to create a proper caption
– Effective letterhead design
Trial
$695
~$600
Trial Presentation Software
1
2
Recommend
Scott Newnam
Evidence Mgt
$89
When
Opening statement
Witness testimony
Closing statement
The Smith Contract
Plaintiff shall give
written notice...
within 10 days
Proof
Contract
Timely notice
Damages
4
3
Mediation
Image of priest consoling (use
this to say “I’m sorry” but I’m done)
Image: Empty toilet roll (“it’s over”)
Ernie Svenson - ernie@paperlesschase.com
email: ernie@paperlesschase.com
materials: http://bit.ly/WgTMan

Visual persuasion