9. Office space Letterhead Stationery
Metered mail Package delivery
Time & billing Collaboration IT support
Word Processing Email Online research
Secretaries Receptionist Software
Document preparation Phone systems
Trial graphics Computers Package delivery
Paralegals Document assembly
28. Office space Letterhead Stationery
Metered mail Package delivery
Time & billing Collaboration IT support
Word Processing Email Online research
Secretaries Receptionist Software
Document preparation Phone systems
Trial graphics Computers Package delivery
Paralegals Document assembly
29.
30. Smaller
Building
Dewey, Cheatum
& Howe
–Attorneys at large–
– Files
31. The ‘Cloud’
Tiny Office
Dewey, Cheatum
Dewey & Howe
& Howe
–Attorneys at large–
Home
.Dewey
37. rta nt
po
Im
Reputation
Work product & successful outcomes
Office address & phone number
Receptionist - answers your phone
Letterhead/stationery - your documents
Website - your online resume/contact info
Email address - lawyer@aol.com?
38. Road Map
Why large was better
How shifted & why
How small can win
Review best tools
41. Office Space
Paperless lessens need for office space
Besides storage, what?
– dedicated work space (distraction free)
– conference room for mtgs & depos
– collaboration
– place to keep equipment
42. Co-working
Provides:
– dedicated work space (distraction free)
– conference rooms for mtgs & depos
– internet, phones & color printers
– collaboration opportunities
– TV displays in conference rooms
– month-to-month contract ($125)
43.
44. Receptionist
Virtual receptionists
– Always available (no sick days)
– Intelligent handling of calls
– Well trained in phone etiquette
– Presents strong first impression
– Month-to-month plan ($219)
Set up fee ($95) - waived if ...
46. Word Processing
Secretarial help
– Dictate using your phone
– Pay per word, usually about 1.5 cents
– Only pay when you use service
– Available 24 hours a day (on weekends)
– Your format; your templates
Dragon Dictate
– $100 or less; reliable (but req’s training)
47.
48. Documents
Typography for Lawyers
– Matthew Butterick
– Website: www.typographyforlawyers.com
– Book: $25 on Amazon
– Principles of design for legal documents
– How to create a proper caption
– Effective letterhead design
49. Documents
Typography for Lawyers
– Matthew Butterick
– Website: www.typographyforlawyers.com
– Book: $25 on Amazon
– Principles of design for legal documents
– How to create a proper caption
– Effective letterhead design
50.
51.
52. Website
Communication & Contact information
– Home page should be simple & direct
– Contact page important
– Have a picture of yourself
- Recent one
- Professional
$5/month
58. Email address
Professionalism v. Ethics
– Keep personal email separate from work
– Ethically okay to use attorney@aol.com
– Professional? Probably not
– Personal domain (e.g. @svensonlaw.com)
– Not that expensive
– included with a basic website
59. Google Apps
Business class service
– Custom domain(e.g. @svensonlaw.com)
– $50/user per year
– Centralized management
– Best spam filter
– Easy web access
– Guaranteed 99.9% uptime
– Email migration tools
60. PDFs
Digital Paper (req’d by Fed Cts)
– learn to view & navigate
– how to manipulate (insert pages, rotate)
– how to process documents (bates-
stamp, redact)
– PDFforLawyers.com
63. Cloud based Billing
Two choices for lawyers
Clio
– $49/atty & $25/staff
– Free trial period
Rocketmatter
– $59/atty or $19 if 20+ users
– Free trial period
64. Monthly Cost of my “Little Big Firm”
Office $125
Receptionist $219
Email, website $5
Web-fax $9
Cloud sync/backup $8
Web-billing $49
Video conferencing $49
70. Where to start?
1. Review what’s possible
2. Pick one thing to implement
3. Refine & improve / training
4. Go back to step #1
Editor's Notes
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Information processing is something that all knowledge workers do. Lawyers are classic knowledge workers. Doctors are too, but they sometimes have to have good hand-eye coordination. We pretty much rely on our wits and what we know and can find out quickly.\n
Information processing is something that all knowledge workers do. Lawyers are classic knowledge workers. Doctors are too, but they sometimes have to have good hand-eye coordination. We pretty much rely on our wits and what we know and can find out quickly.\n
In old days (e.g. when I started practicing law.) Grad = 1985. Commercial litigation. Certain things a given:\n
Most firms (commercial lit) had to have lots of equipment + lots of space. Many of these firms were in large buildings. What did they...\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
Many of these firms were in large buildings. What did they have? BLAH BLAH, BLAH.. If you walked into these firms a few years later\n
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But then the Internet came along, and changed everything in a fundamental way. The Internet change is happening a lot faster than people expected. Is still happening.\n
With Internet, firms sped up adoption of Westlaw/Lexis (less law books, and maybe none). Files are starting to be more in electronic form (due to word processing)\n
With Internet, firms sped up adoption of Westlaw/Lexis (less law books, and maybe none). Files are starting to be more in electronic form (due to word processing)\n
With Internet, firms sped up adoption of Westlaw/Lexis (less law books, and maybe none). Files are starting to be more in electronic form (due to word processing)\n
With Internet, firms sped up adoption of Westlaw/Lexis (less law books, and maybe none). Files are starting to be more in electronic form (due to word processing)\n
With Internet, firms sped up adoption of Westlaw/Lexis (less law books, and maybe none). Files are starting to be more in electronic form (due to word processing)\n
With Internet, firms sped up adoption of Westlaw/Lexis (less law books, and maybe none). Files are starting to be more in electronic form (due to word processing)\n
With Internet, firms sped up adoption of Westlaw/Lexis (less law books, and maybe none). Files are starting to be more in electronic form (due to word processing)\n
With Internet, firms sped up adoption of Westlaw/Lexis (less law books, and maybe none). Files are starting to be more in electronic form (due to word processing)\n
With Internet, firms sped up adoption of Westlaw/Lexis (less law books, and maybe none). Files are starting to be more in electronic form (due to word processing)\n
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Adoption of email took off and reduced paper correspondence, and increased electronic file storage needs. At this point some firms are starting to scan things and store those electronically.\n
Adoption of email took off and reduced paper correspondence, and increased electronic file storage needs. At this point some firms are starting to scan things and store those electronically.\n
Adoption of email took off and reduced paper correspondence, and increased electronic file storage needs. At this point some firms are starting to scan things and store those electronically.\n
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Once firms get to the point of storing most of the files electronically that changes the dynamic and = “don’t need large bldg”\n
Once firms get to the point of storing most of the files electronically that changes the dynamic and = “don’t need large bldg”\n
Once firms get to the point of storing most of the files electronically that changes the dynamic and = “don’t need large bldg”\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Today, firm needs room for attorneys and staff to work, and can have little space. Can even store e-files in ‘the cloud.’ (INTERNET). Then attys can access all information from home with computer + internet (high speed, of course)\n
Smaller buildings = less cost. Fine, but so what? What else? Can we do a better job for our clients with digital information? Remember attys use ‘complex info.’ But other realms use complex info. Let’s see how digital tech helps them.\n
Not because of what we have to do; but how we can do it.\n
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Office is next\n
Office is next\n
Office is next\n
Office is next\n
Office is next\n
Office is next\n
Office is next\n
You can, theoretically, work from home and have a good reputation.\n
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This is a typical big firm website. Message: we’re huge and we blew a wad of cash on this convoluted website\n\n
Small firm website. Message: Intimate concern for your legal issues. Sub-text “we’re human and we’re like you.”\nPicture of lawyer right up front. Quote delivers the core philosophy or niche speciality.\n
We’re in a big building so when you drive around just look for the tallest and most expensive structure. We pay big bucks in rent, so we must be good.\n
Here’s how you actually find my office (it’s in a pretty big building, but what do you care about that?)\n
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Does your fax machine look like this?\n
Does your fax machine look like this?\n
Does your fax machine look like this?\n
Does your fax machine look like this?\n
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But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
But how do you fax a letter that’s a PDF and was never printed out?\n
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You shouldn’t rely on other people to backup your data\n
