The document discusses virtual classrooms and the Wimba collaboration suite. Virtual classrooms allow for flexible, distance education through synchronous and asynchronous online interactions. They provide community and control for learners. The primary contributor to student satisfaction is contact and interaction with instructors. The Wimba suite facilitates online collaboration through tools like virtual classrooms, audio/video conferencing, content sharing, and course authoring aids. It aims to reduce isolation and create community for distance learners.