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Using Web 2.0 to Increase Effectiveness of Staff Training and Communication
This document discusses using Web 2.0 tools to increase the effectiveness of staff training. It outlines the desires of both participants and trainers in training, which Web 2.0 tools can help address. These include collaboration, participation, customization, and archived content. Specific Web 2.0 tools that could enrich training are discussed, such as blogs, RSS, wikis, podcasts, and virtual worlds like Second Life. Case studies of libraries using Web 2.0 for staff learning are also presented.
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Using Web 2.0 to Increase Effectiveness of Staff Training and Communication
- 1. Using Web 2.0to Increase Effectiveness of Staff Training Brian C. Gray Case Western Reserve University Kelvin Smith Library Head of Reference & Engineering Librarian John Carroll University - Grasselli Library May 6, 2008 and Communication
- 2. My Personal Interestin Web 2.0 RSS workshop & help with 3 blogs at KSL ALA Library 2.0 participant ALA LAMA Web Coordinator Blogs, RSS, Wiki, Communities Teach workshop for KSU SLIS Regular IM user Non-IT person that likes to “play”
- 3. Today we will…Use AJAX to create a mashup, which we will syndicate by RSS, after we create the XML file, and write up the documentation in a wiki And I will demonstrate all of this in 3-D from within Second Life April Fools Day
- 4. It Can BeSimple Transformations in training Web 2.0 for the trainer Web 2.0 for training What has been done already
- 5. Warnings, the “but…”moment Not every tool and technique works for every need and/or user I do not have time… I do not have money… The old way works… Try to leave today with one potential new tool for personal or professional usage
- 6. Training Desires: ParticipantInteresting & fun Variety Adjustable to me (pace, level, etc.) Solo or group participation Interactive Easy to get help Archived, on-going
- 7. Training Desires: TrainerEasy to maintain Adjustable over time Collaborative Ability to gain feedback for improvement or assessment Easy to incorporate into existing systems, procedures, & policies
- 8. Why Web 2.0?Key concepts or focus points: Collaboration & sharing Participant’s ownership in activities Creation & creativity Web-based rather than software based Data/information Social Connections/relationships Trust (2-way)
- 9. Web 2.0 ConceptsEnrichment Can be personalized Participation Decentralized User “tagged” or defined Experiences Remixable Behavior rather than the actual tools Beyond static web pages
- 10. Coined by O'ReillyMedia (2004) http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html#mememap
- 11. “The Example” http://plcmclearning.blogspot.com/Public Library of Charlotte & Mecklenburg County Helene Blowers
- 12. Learning 2.0 23Things over couple of months Incentives for staff Creative Commons License Self-paced or guided Exploration of web 2.0 basics The model for bringing everything under one umbrella
- 13. Learning 2.0 BloggingPhotos RSS Tagging Wikis Online applications Podcasts Many other tools
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- 16. Blogger Template drivenPrivacy can be set to “only people I choose” or “only blog authors” Multiple authors Can be deleted or “hidden” from eyes Various levels of commenting available
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- 20. Do you recognizeRSS?
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- 22. RSS Benefits Updateswithout visiting site Quick Summaries Less in email box Many types of media can be included Easy to share (web address or OPML)
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- 24. RSS in Databases& Publisher Websites Create a RSS alert directly from a result lists, a search history, or a publication’s table of contents.
- 25. Wiki – FeaturesCollaborative writing environment in the form of a web page. Article Editing mode Discussion/Talk History/Archive Search Index/Categories
- 26. Wiki: PopularUses FAQs History of Subject guides Community portal Training manuals and documentation Group collaboration Traditional website alternative
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- 49. Head of Reference& Engineering Librarian Case Western Reserve University Kelvin Smith Library [email_address] or (216) 368-8685 http://blog.case.edu/bcg8/ http://www.squidoo.com/library2point0/ http://www.slideshare.net/bcg8 Brian C. Gray