The document discusses how libraries can use Web 2.0 tools to enhance information literacy, accessibility, and client interaction. It provides examples of how blogs, wikis, social bookmarking, podcasts, and RSS can help develop evaluation and communication skills, organize information, and foster collaboration both within libraries and among library users. While adoption of these tools presents some issues like moderation and technical barriers, the document advocates experimenting with Web 2.0 to see which applications most effectively meet libraries' needs.