The UX design process involves understanding business needs and consumer needs through research. Key steps include stakeholder insights, consumer research to identify needs and behaviors, developing personas to represent different user types, creating a mental model and information architecture to organize content to support user tasks, and interaction design to define the screen-level experience. The goal is to intuitively address consumer needs through an application's information architecture and design.

1. THE UX DESIGN PROCESS
User Experience Design is a process of understanding the needs of a business, and intuitively addressing
the needs of the consumers of that business, through an appliation’s information architecture and interaction design.
STAKEHOLDER INSIGHTS CONSUMER RESEARCH PERSONA DEVELOPMENT MENTAL MODEL INFORMATION ARCHITECTURE INTERACTION DESIGN
TASK CATEGORY
TASK
CONTENT NEED
Define measureable business Identify consumer needs & Document segments w/ Aggregate key persona tasks Organize site content hierarchy Define screen-level, information
objectives and wishlist of behaviors through research. distinct needs and behaviors & supporting content to facilitate key user tasks, and hierarchy, incorporating UI best
features. as personas. requirements. achieve businesss objectives. practices & branding elements.
UX RESEARCH UX PLANNING UX DESIGN