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THE UX DESIGN PROCESS
User Experience Design is a process of understanding the needs of a business, and intuitively addressing
the needs of the consumers of that business, through an appliation’s information architecture and interaction design.




STAKEHOLDER INSIGHTS         CONSUMER RESEARCH             PERSONA DEVELOPMENT                 MENTAL MODEL             INFORMATION ARCHITECTURE               INTERACTION DESIGN




                                                                                          TASK CATEGORY
                                                                                                 TASK




                                                                                          CONTENT NEED



Define measureable business   Identify consumer needs &     Document segments w/           Aggregate key persona tasks    Organize site content hierarchy     Define screen-level, information
objectives and wishlist of   behaviors through research.   distinct needs and behaviors   & supporting content           to facilitate key user tasks, and   hierarchy, incorporating UI best
features.                                                  as personas.                   requirements.                  achieve businesss objectives.       practices & branding elements.




  UX RESEARCH                                                                    UX PLANNING                                                                              UX DESIGN

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User Experience (UX) Design Process

  • 1. THE UX DESIGN PROCESS User Experience Design is a process of understanding the needs of a business, and intuitively addressing the needs of the consumers of that business, through an appliation’s information architecture and interaction design. STAKEHOLDER INSIGHTS CONSUMER RESEARCH PERSONA DEVELOPMENT MENTAL MODEL INFORMATION ARCHITECTURE INTERACTION DESIGN TASK CATEGORY TASK CONTENT NEED Define measureable business Identify consumer needs & Document segments w/ Aggregate key persona tasks Organize site content hierarchy Define screen-level, information objectives and wishlist of behaviors through research. distinct needs and behaviors & supporting content to facilitate key user tasks, and hierarchy, incorporating UI best features. as personas. requirements. achieve businesss objectives. practices & branding elements. UX RESEARCH UX PLANNING UX DESIGN