Designer is constantly confronted with challenge that how to make the application simple but also powerful. Powerful features will usually result in the complicated user interface. How to simplify it without sacrificing the powerfulness ?
This decks are for addressing the challenges from both product management and user experience design perspectives.
What is User Experience? - Barcamp 4 in Auckland New ZealandHaunani Pao
When I started my new job, most of my colleagues didn't clearly understand UX. I created this introduction to User Experience so they would understand why UX is important in design; how I would collaborate with the team; what I would contribute to our projects; and typical activities and artefacts I would do. My colleagues found this information helpful so that they know how to engage me for design and strategic questions about good UX-fu.
This is a smaller, modified version for Barcamp 4 in Auckland, New Zealand.
User experience & design user centered analysisPreeti Chopra
UCA is a multistage process which allows designers to analyze and foresee how user is going to use the product. UCA employs proven and objective data-gathering and analysis techniques to develop a clear understanding of who the users are and how they will approach a website or application.
I created this presentation as a brief overview on Usability engineering a.k.a user experience in the context of Software Development. For more details, you can log on to www.texavi.com
Designer is constantly confronted with challenge that how to make the application simple but also powerful. Powerful features will usually result in the complicated user interface. How to simplify it without sacrificing the powerfulness ?
This decks are for addressing the challenges from both product management and user experience design perspectives.
What is User Experience? - Barcamp 4 in Auckland New ZealandHaunani Pao
When I started my new job, most of my colleagues didn't clearly understand UX. I created this introduction to User Experience so they would understand why UX is important in design; how I would collaborate with the team; what I would contribute to our projects; and typical activities and artefacts I would do. My colleagues found this information helpful so that they know how to engage me for design and strategic questions about good UX-fu.
This is a smaller, modified version for Barcamp 4 in Auckland, New Zealand.
User experience & design user centered analysisPreeti Chopra
UCA is a multistage process which allows designers to analyze and foresee how user is going to use the product. UCA employs proven and objective data-gathering and analysis techniques to develop a clear understanding of who the users are and how they will approach a website or application.
I created this presentation as a brief overview on Usability engineering a.k.a user experience in the context of Software Development. For more details, you can log on to www.texavi.com
UX Strategy: A Systems Design Approach to InnovationLiam Friedland
Understanding systems behavior is an essential part of any UX strategist’s toolkit. In this talk, we'll introduce systems-thinking concepts that are of practical use to UX strategists in their day-to-day planning, organizing, and influencing. We discuss businesses as systems, or holoarchies, and introduce some simple, yet powerful tools for analyzing organizational stakeholders and creating influencing strategies.
Finally, we present User Experience (UX) itself as a meme for driving organizational renewal through innovation. We'll use several examples to illustrate how UX is a systems-thinking paradigm.
Learn how to transition from being an impotent, passive, holon subordinate to a regime-altering butterfly.
Presented by Liam Friedland & Jon Innes to the Silicon Valley IXDA group on 28 May 2014
User Experience Design & Paper PrototypingIlona Posner
Presentation is part of the Mobile Accelerator Program organized by the Mobile Experience Innovation Centre, at OCAD University in Toronto, Canada. www.ilonaposner.com
How does usability relate to the role of a Business Analyst or a Business Analyst Manager
Trent Mankelow from Optimal Usability looks at the two and asks - "Can't we all be friends?"
P-Camp 2008 - PM & UX - Meghan Ede 2Meghan Ede
What is UX (User Experience) and how is it different from UI (User Interface). What is the role of the PM (Product Manager) in creating UX - and how does this relate to UX professionals?
Is User Centered Design a buzzword, a technique, or a methodology? Why does "UCD" get so much attention? How has it changed how teams approach web application usability efforts? Is UCD right for you?
1. User Centered Design: Evolving from Dot-Com to Web 2.0
2. Why UCD? (Development, Business, Design benefits)
3. Development process: UCD vs. Agile vs. Waterfall
4. Case Studies: User Centered Design success stories
5. Is UCD right for you?: Planning a UCD process for your product
6. Q & A
1. What it is?. Philosophy and Principles.
2. How to use it? methodology and basic tools.
3. Beyond UCD. Alternatives methodologies: Activity Centered Design and Goal Directed Design.
Que veut dire «faire du UX»? … Un buzzword anglo-saxon souvent utilisé sans connaissance du réel métier…. !
Toute une méthodologie centrée sur l'utilisateur est préalable à la création d'une expérience intuitive et parfois addictive.
Ce n’est ; ni le domaine réservé de Apple, de airbnb, de UBER, ou encore un luxe qui doit couter cher. Le UX est accessible à tous et représente un investissement avec un ROI prouvé – une réalité indispensable qui accompagne votre transformation digitale.
Nous vous invitons à un voyage dans les coulisses du UX pour démystifier quelques notions erronées et découvrir sa forte valeur ajoutée.
How User Experience Evolves in a Company - a New Look at UX Maturity ModelsUXPA Boston
User experience design involves many skill sets and methods but companies don’t always have staff with the right expertise or placed in dedicated user experience roles. This puts product designs at risk, especially in competitive markets. In an effort to advance user experience design to minimize taking risks with design, several maturity models were published that explain the different phases of corporate UX maturity. I have surveyed several user experience maturity models, identified the most important information, enhanced with my own experiences and simplified the delivery using a light hearted, easy to understand metaphor – an evolution scale. Each evolution level defines what methods are typically used, who typically does “design” at that level and most importantly what is needed to evolve to the next level. This infographic is a valuable tool to educate different development teams where they are in the user experience spectrum as well as outline what they need to do to evolve. It also helps to educate executives to set realistic expectations that this is a process that takes time (we can’t all go from zero to Apple) and to help gain their support by plotting your competition on the same scale.
What is Heuristic evaluation
Background
Benefits
Main advantages and drawbacks of the method
Scenario and methods of evaluation
10 usability Heuristics in usability engineering
How to conduct heuristic Evaluation
Phases of the Evaluation Method
Problems and Evaluators
Seamlessness thought the whole user experience
UX Strategy: A Systems Design Approach to InnovationLiam Friedland
Understanding systems behavior is an essential part of any UX strategist’s toolkit. In this talk, we'll introduce systems-thinking concepts that are of practical use to UX strategists in their day-to-day planning, organizing, and influencing. We discuss businesses as systems, or holoarchies, and introduce some simple, yet powerful tools for analyzing organizational stakeholders and creating influencing strategies.
Finally, we present User Experience (UX) itself as a meme for driving organizational renewal through innovation. We'll use several examples to illustrate how UX is a systems-thinking paradigm.
Learn how to transition from being an impotent, passive, holon subordinate to a regime-altering butterfly.
Presented by Liam Friedland & Jon Innes to the Silicon Valley IXDA group on 28 May 2014
User Experience Design & Paper PrototypingIlona Posner
Presentation is part of the Mobile Accelerator Program organized by the Mobile Experience Innovation Centre, at OCAD University in Toronto, Canada. www.ilonaposner.com
How does usability relate to the role of a Business Analyst or a Business Analyst Manager
Trent Mankelow from Optimal Usability looks at the two and asks - "Can't we all be friends?"
P-Camp 2008 - PM & UX - Meghan Ede 2Meghan Ede
What is UX (User Experience) and how is it different from UI (User Interface). What is the role of the PM (Product Manager) in creating UX - and how does this relate to UX professionals?
Is User Centered Design a buzzword, a technique, or a methodology? Why does "UCD" get so much attention? How has it changed how teams approach web application usability efforts? Is UCD right for you?
1. User Centered Design: Evolving from Dot-Com to Web 2.0
2. Why UCD? (Development, Business, Design benefits)
3. Development process: UCD vs. Agile vs. Waterfall
4. Case Studies: User Centered Design success stories
5. Is UCD right for you?: Planning a UCD process for your product
6. Q & A
1. What it is?. Philosophy and Principles.
2. How to use it? methodology and basic tools.
3. Beyond UCD. Alternatives methodologies: Activity Centered Design and Goal Directed Design.
Que veut dire «faire du UX»? … Un buzzword anglo-saxon souvent utilisé sans connaissance du réel métier…. !
Toute une méthodologie centrée sur l'utilisateur est préalable à la création d'une expérience intuitive et parfois addictive.
Ce n’est ; ni le domaine réservé de Apple, de airbnb, de UBER, ou encore un luxe qui doit couter cher. Le UX est accessible à tous et représente un investissement avec un ROI prouvé – une réalité indispensable qui accompagne votre transformation digitale.
Nous vous invitons à un voyage dans les coulisses du UX pour démystifier quelques notions erronées et découvrir sa forte valeur ajoutée.
How User Experience Evolves in a Company - a New Look at UX Maturity ModelsUXPA Boston
User experience design involves many skill sets and methods but companies don’t always have staff with the right expertise or placed in dedicated user experience roles. This puts product designs at risk, especially in competitive markets. In an effort to advance user experience design to minimize taking risks with design, several maturity models were published that explain the different phases of corporate UX maturity. I have surveyed several user experience maturity models, identified the most important information, enhanced with my own experiences and simplified the delivery using a light hearted, easy to understand metaphor – an evolution scale. Each evolution level defines what methods are typically used, who typically does “design” at that level and most importantly what is needed to evolve to the next level. This infographic is a valuable tool to educate different development teams where they are in the user experience spectrum as well as outline what they need to do to evolve. It also helps to educate executives to set realistic expectations that this is a process that takes time (we can’t all go from zero to Apple) and to help gain their support by plotting your competition on the same scale.
What is Heuristic evaluation
Background
Benefits
Main advantages and drawbacks of the method
Scenario and methods of evaluation
10 usability Heuristics in usability engineering
How to conduct heuristic Evaluation
Phases of the Evaluation Method
Problems and Evaluators
Seamlessness thought the whole user experience
The advent of IT- revolution and global competition among businesses have induced the need for dynamic and market-oriented websites to enhance the corporate image. Salzer technologies collaborate with our clients to develop an online strategy and extend the site capabilities using the latest technologies and solutions that project business in the spotlight and bring in new business opportunities. The combination of easy navigation, clear and concise content plus dazzling presentation results in a high impact web experience that will enable our clients to take their products to market at a rapid pace. And this is where our UI-UX-Branding Services come in to help Businesses.
Long distance UX relationships - How to deliver great UX when working with of...Neil Turner
How do you deliver great UX when the development team is not only in a different office, but on a different continent altogether? This lightning talk presentation outlines some invaluable advice for UX designers working with off shore development teams.
A presentation covering moderated and unmoderated remote user testing. The presentation goes through the pros and cons for each technique; some of the remote user testing tools available and some hints and tips for carrying it out.
UX design, does it matter to your Business?
UX is the difference between Good & Bad
A great user experience meets the exact needs of the customer, without fuss or bother, simply giving customers what they say they want.
UX is the: what, when, where, why, how, and who of a product. Pretty much everything that affects a user’s interaction with that product.
10 ‘Quite interesting’ things every designer should know about peopleNeil Turner
How long can you expect to hold someone's attention? How much information can you expect people to remember? Here I look at 10 'quite interesting' things about people every UX designer should know.
Moving from user centred thinking to system thinkingNeil Turner
User-centred thinking has done the design community proud. However, whilst its laser beam focus on the user is an undoubted strength, it does sometimes mean that the wider user eco-system is not always considered. I'm going to introduce system thinking (also known as service design). System thinking is a way to not only consider the user but the wider system in which a user interacts with a service or product. Think of it as user-centred design 2.0!
This is a presentation that I gave at a SynchHerts meetup (http://www.meetup.com/SyncHerts/) on 7th Aug 2014.
UX STRAT USA, Mike Hubler and Tim Klauda, "Changing the Culture of Consumer a...UX STRAT
Presentation at UX STRAT 2015 by Tim Klauda, Vice President of Global Digital Creative, Walt Disney Parks & Resorts; and Mike Hubler, User Experience Program Manager, Northrop Grumman Corporation
Building for People: 5 Practical Tip for Greating Great UXqixingz
If the 20th century is about technology functions, then the 21st century is about technology users. Building useful, usable, and attractive software applications for people is critical to win customers. User Experience (UX) is much more than just UI, it includes all key aspects of application such as performance and availability that you as developers concern. This session will start off with the ROI of great UX and why you should care. Then, 5 practical tips for creating great UX will be shared that you can take home and start improve your software UX right away.
The UX Design Process consists of five key phases: Product Definition, Research, Analysis, Design, and Testing.
For more details, visit : https://mitidinnovation.com/recreation/ux-design-process/
Presented at Web Unleashed 2016
by Mariah Hay, Pluralsight
FITC produces events for digital creators in Toronto, Amsterdam, NYC and beyond
Save 10% off any of our events with discount code 'slideshare'
Check out our events at http://fitc.ca
or follow us at https://twitter.com/fitc
Overview
Over the past ten years the world of digital tools has shifted from B2B to B2C. Interfaces that were once purely utilitarian have taken a path that not only integrated them with physical products, but also surpassed the physical product – becoming the product themselves. The most successful companies know how to wield UX as a strategy for engaging their user’s attention, whether it’s their employee, or their customer. Companies who confuse UX with merely making an interface “pretty” will fail every time. To better understand how to leverage UX as a competitive advantage, Mariah will talk about:
The difference between UX and UI, and why it is so often confused
The history of UX as an industry
Measuring maturity of UX in an organization
Objective
Participants will leave this presentation with the tools to articulate what UX is, how this role came into being, and how to identify UX maturity within an organization.
Target Audience
Developers, UX professionals, interface designers, product managers, executives, CIO’s, and any business leader who is interested in articulating the scope and application of UX surrounding product development.
Assumed Audience Knowledge
This presentation assumes the audience has a solid understanding of digital product development.
Five Things Audience Members Will Learn
The true scope of what UX activities encompass
The origin of experience design
Why there is so much confusion around what a UX professional does
Identifying the digital divide in an organization
How to understand how mature UX practices are at the organizational level
What UX is, how it works and why it matters. Train your teams to recognize and strengthen the links between customer experience indicators and your overall business performance. Learn how to work with your customers to design successful products, services and experiences.
How User Testing Can Inform Content - 03/19/12 Content Strategy - Minneapolis...Link Positive, Inc.
Ben Wallace of Link Positive presentation to the Content Strategy - Minneapolis Meetup at CoCo Minneapolis on March 20, 2012.
Slide #20 offers the summary take-away points on how user testing can inform content.
What makes UX so interestingly vast and a debatable topic for those who have narrow perspective on this or are just beginning to explore the realms? Examples and simple graphs showing the important aspects to consider while designing and misconceptions about UX. Methodologies in a nutshell to help understand the design process.
Feel free to share your comments to improve.
UX is everywhere that's why the UX process is more Important!
Without a solid UX design process, you have a lower chance of creating a product with good UX. A well-defined and well-executed UX process, on the other hand, makes it possible to craft amazing experiences for users.
What the UX? – Confessions of a DesignerThomas Gläser
UX - two magic letters which seem to attract a lot of hopes and desires. People hiring UX Researcher, UX Prototyper, UX Designer, UX Manager and UX Developer. People buy books about Agile UX and Lean UX. UX is everywhere, but what‘s really behind that thingy? This talk is for those who want to know more about the practical side of User Experience Design and also those who already know about it but have problems integrating it in to their everyday work. This talk will cut the hocus pocus and replace it with down to earth examples. So what? What the UX?
Session at Mobile Tech Conference 2015 in Munich:
https://mobiletechcon.de/2015se/sessions/what-ux-confessions-designer
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
UX - Beyond Design Practice
1. User Experience Discover | Design | Develop | Deliver Beyond DESIGN Giving a new direction to practice Sunil Kumar Das Sr. User Experience Analyst CHENNAI. INDIA ux defined
2. Disclaimer This presentation is purely non-commercial use. The objective of this presentation is to create public awareness on User Experience Practice. This presentation is meant to be a volunteer Knowledge Transfer program dedicated to the society by providing adequate evidence on practice methodology in Organizational level. All the images and visuals presented in this presentation are belongs to their original owner. I have emphasized on the practice level by adding the visuals to communicate precisely and sync the public attention. If found illegal or irrelevant please contact me at uxsunil@gmail.comso that I can remove the visuals from the presentation.
3. Objective VS Healthcare USER USER To understand… Primary Focus 1: User Interface – User Focus 2: Requirement Analysis 3: User Centered Design 4: Usability 5: Accessibility 6: Quality Control 1: Introduction – Definition 2: Practice Model 3: UX Inside – Collective Practice 4: Roles & Process - In and out 5: Controversies - UX vs UI 6: Individual milestones 7: Impact on ROI 8: UXD vs UID 9: Usability 10: People – UX practitioner 11: Stay Tuned… User Experience Discover | Design | Develop | Deliver Beyond design practice…
4. Intro… UX – Definition "User experience" encompasses all aspects of the end-user's interaction with the company, its services, and its products. The first requirement for an exemplary user experience is to meet the exact needs of the customer, without fuss or bother. Next comes simplicity and elegance that produce products that are a joy to own, a joy to use. True user experience goes far beyond giving customers what they say they want, or providing checklist features. In order to achieve high-quality user experience in a company's offerings there must be a seamless merging of the services of multiple disciplines, including engineering, marketing, graphical and industrial design, and interface design. Courtesy: Nielsen Norman Group ( NN / g) Analysis | Research | Concept and Visualization | Design | Coordination | Quality | Promotion | Usability | Branding | Leadership User Experience Discover | Design | Develop | Deliver Beyond design practice…
5. Intro… UX – The Practice Structure User profiling Data collection Scenario / Storyboard Task analysis Workflow analysis Info Architecture Interaction Design Concepts Wireframe Prototype / POC Accessibility check Acceptance testing Requirement Analysis Release Scope Competitive analysis Geography validation UI / Pixel Design Design Document Design Sign-Off Traceability matrix Product release Dev co-ordination Design implements Usability Testing Pre-sales / Marketing Testing / Implement Development User Centric Design User Experience Discover | Design | Develop | Deliver Beyond design practice…
6. Intro… User Experience User Experience Discover | Design | Develop | Deliver Beyond design practice…
9. Knowledge shareSuccess : “Together we can” User Experience Discover | Design | Develop | Deliver Beyond design practice…
10. UX Role Collective practice UX Practice Marketing and Pre-Sales Design Development Quality Control Deployment / Output User Experience Discover | Design | Develop | Deliver Beyond design practice…
11. UX User Interaction Knowledge Base Design Sign Off Interaction Design Info Architecture Data Visualization Internal Review Usability Testing Eye Tracking Internal Review Eye Tracking Standard Operating Procedure SOP User Experience Discover | Design | Develop | Deliver Beyond design practice…
12. Pre-Sales / Marketing Requirement Analysis Release Scope Competitive analysis Geography validation Requirement Gathering Dependency Domain Knowledge Multi-geography Workflow User profile Context understanding Ethnography <Context / Evaluation Questionnaire> Personal Interview Contextual Inquiry Surveys Observation and Video Taping Inform and/or Uninformed Healthcare Requirement Analysis Stakeholder Interview Joint Requirements Development (JRD) Brain Storm with associates / stakeholders Competitive Analysis Dependency Data collection Market Research Industry knowledge Knowledge of USP – Form factor Competitive solution analysis Research (Industry / Products / Solutions) Surveys Understanding USP Understanding Demand User Experience Discover | Design | Develop | Deliver Beyond design practice…
13. USER User Interaction UCD, REQUIREMENT, SIGN OFF DirectRemote Site visit Video conferencing Face 2 Face Web conference Environment study Limitation Behavioral study Limitation Healthcare Active User Passive User User, not the client SME, SO, Product Owner, Sol Architect Micro requirement High Level requirement Proficiency variants Not Recognized as they are IT Savvy Real time difficulties Offline <Difficulties may not addressed> Finding Problems Finding Solutions User Experience Discover | Design | Develop | Deliver Beyond design practice…
14. DESIGN Look – N – Feel Desire Anxiety Excitement Look Feel Use How would you experience it all without these form factors… User Experience Discover | Design | Develop | Deliver Beyond design practice…
15. DESIGN UCD - User Centered Design Analysis Phase Setting vision Usability goal and objective Conduct field study Competitive analysis User Profile Task Analysis User Scenario Design Phase Screen flow & Navigation model Design concept walkthrough Concept in Paper and Pencil Low-Fidelity prototype Usability Testing on LO-FI Hi-Fidelity detailed design Usability Testing on HI-FI Document Standards & Guideline Implementation Heuristic Evaluations Coordinating Dev Team Usability Testing Deployment User Feedback Field Study Traceability Matrix Key Influencing Factor Design For the User | Be Consistent | Maintain Simplicity | Use Natural Language | Provide Feedback | Easy Navigation | Present Info Clearly | Reduce Error User Experience Discover | Design | Develop | Deliver Beyond design practice…
16. User profiling Scenario / Storyboard Task analysis Workflow analysis Info Architecture Interaction Design Design UCD User Research User Profiling <Category, Group> Personas <User Task, Competency Level, Proficiency, Disability> Scenario and Storyboard Case Study, Preparing Use Case Task Analysis Hierarchical Task Analysis Card sorting / Matrix Evaluation Design for User Consistent Simplicity Natural Language Feedback Navigation Presentation Error free Information Architecture Information Modeling Information flow Structure of system Interaction Design User and User User and System System and System User Experience Discover | Design | Develop | Deliver Beyond design practice…
18. Design UCD UI / Pixel Design Creativity UI / Pixel Design Design Document Design Sign-Off Colors, Skinning and Theme Icons and Controls UI Standards Derivative Corporate Branding Acceptance Test Design for User Consistent Simplicity Natural Language Feedback Navigation Presentation Error free Requirement -vs- Solutions Design Documents UI Detailed Design behavior (Format: MS Word / PowerPoint) Descriptive Control behavior in respective UI UI Design Guideline (Specific Package) Sign-Off UI Screen Handover (Output: XAML File / jpg File) UI Inclusion in FD UI Guideline document handover According to Jef Raskin in his book “The Humane Interface”, there are two laws of user interface design, based on the fictional laws of robotics created by Isaac Asimov: I Law: A computer shall not harm your work or, through inactivity, allow your work to come to harm. II Law: A computer shall not waste your time or require you to do more work than is strictly necessary User Experience Discover | Design | Develop | Deliver Beyond design practice…
19. Dev UI Development Dev co-ordination Design implements Development UI Development Tools: HTML, DHTML, CSS, JavaScript SilverLight, Expression Blend, XML C#, AJAX, J-Query, FLEX, Adobe Flash UI Framework Development UI Structure Development UI Controls and Artifacts Development Development Co-ordination Design for User Consistent Simplicity Natural Language Feedback Navigation Presentation Error free UI Design clarification Hi-Level design (XAML etc) support Development clarification Concept Design Support User Interface Validation and Support Design Implementation Traceability for design –vs- development Feature Testing User Experience Discover | Design | Develop | Deliver Beyond design practice…
20. Traceability matrix Product release Quality QC QC / Traceability Matrix Traceability of Requirements -vs- Product Usability by Heuristic Evaluation Accessibility Checking UI Standards Checking Design for User Consistent Simplicity Natural Language Feedback Navigation Presentation Error free Product Release UX QC Release sign-off User Experience Discover | Design | Develop | Deliver Beyond design practice…
21. Outcome UX practice stage Outcome Requirement Gathering Requirement Analysis Competitive Analysis Collecting practically feasible and useful needs Addressing each & every vital requirements Providing the USP value and giving uniqueness to the UI Pre - sales Knowledge Base User Research Scenario and Storyboard Task Analysis Information Architecture Understand different user, practice and category Arriving into workflow structure Deriving Task flow and Interaction model Complete skeletal modeling of UI & information structure Concept & Wireframes Prototype Usability Testing Confirming the concept, Validating concept & solution Confirming design, Navigation and UI (Hi-Fi: Look -N- Feel) Addressing usability issues Design Phase Pixel Design Guideline Documents Look -N- Feel, Actual Skin, Color, Theme etc Controls & Artifacts, Behavior, Screen content display etc. Deployment Development co-ordination Design implementation check Design Support (User Interface) Guideline documents support for development in SDLC Ensuring the UCD driven Design implemented in product Design Support & response to minimize Rework / Backlog Develop Design speaks, Usability experienced User Experience Discover | Design | Develop | Deliver Beyond design practice…
22. UX -vs- UI UX UI Controversy UXD <> UID Design standpoint UID deals in Design & Creativity UI a subset of UX UX provide complete experience UX implies PRACTICE UI implies DESIGN & CREATIVITY Requirements validation Interaction Design User Psychology Usability Accessibility Environment ROI Benefits Practice experts Define Concepts Execute and Operate Interface Design Tool Expertise Creativity Look - N – Feel Standards derivative User Experience Discover | Design | Develop | Deliver Beyond design practice…
23. UXA -vs- BA Controversy UX Analyst <> Business Analyst Complete presentation User is the key Presentation Tier UI Design Guidelines Concept & Innovation Requirement Analysis Usability, Accessibility, Look-N-Feel Presentation Tier Ownership Functional Design System and integration N-Tier integration Functional Design Docs Features & Use Case Requirement Collection Concern about features Functional Design Ownership Product Owner / SME User Experience Discover | Design | Develop | Deliver Beyond design practice…
24. Usability The essence Usability Use standpoint Usability - Functionalities Usability is a parameter of UX Usability - A derivative of design UX resembles complete Usability implies usefulness Ease of use Consistency Understandability Learnability Efficiency Memorability Satisfaction Usability is a qualitative attribute that assesses how easy user interfaces are to use. Usability testing is the measurement of ease of use of a product or piece of software. In contrast, usability engineering (UE) is the research and design process that ensures a product with good usability. User Experience Discover | Design | Develop | Deliver Beyond design practice…
25. Usability Essence of product success Usability Usability practitioners work in product development, such as software products, consumer electronics, or in the creation of devices incorporating both hardware and software components. Their chief concern is the usability of that product. The goal of their work is to contribute to the design of a system that provides optimal human performance & ensures the best possible user experience. Usability professionals do not work in isolation – rather, they collaborate with people from many backgrounds. Usability Body Of Knowledge User Experience Discover | Design | Develop | Deliver Beyond design practice…
26. Milestone Set up your delivery schedule Discover Design Develop Deliver Technical Input and derivative KNOWLEDGE BASE Feedback Alternate Concept Rev UX Design Kick Start UX Data User Survey Alternate UX Concept Prototype Kick Start Wireframe Mock-Up UCD Process Review Sign Out Review 15/03/2010 10/03/2010 13/02/2010 18/02/2010 22/02/2010 25/02/2010 01/03/2010 14/02/2010 12/02/2010 01/02/2010 Concept Kick-up Demo Review Feedback Change Requests Review Final Start Date Project Assignment Concept 1,2,3,4 Concept 5,6 04/02/2010 13/02/2010 18/02/2010 12/02/2010 18/02/2010 12/02/2010 18/02/2010 Framework Level changes Concept 2 / Concept 5 new add Reviewer Reviewer 1 Reviewer 2 Reviewer 3 Reviewer 4 Stakeholder 1 Stakeholder 2 Stakeholder 3 Stakeholder 4 Stakeholder 5 Client 1 Client 2 Client 3 PROTOTYPE SL Code dev 1 SL Code dev 2 RIA Design 1 RIA Design 2 UX CONCEPT WIREFRAME UCD / DEMO UX Practitioner FUNCTIONAL SME SO BA Visual DESIGN Designer 1
40. Strict and open standards: To ensure users and sellers of EHRs work towards the same goal
41. Certification of software: To provide assurance that the EHRs meet basic quality, safety, and efficiency standards Certify the qualification of Healthcare IT vendors (Usability etc…) User Experience Discover | Design | Develop | Deliver Beyond design practice…
42. People UX – Best practice Jacob Nielsen Usability consultant Nielsen Norman Group Don Norman Cognitive Design Practice Nielsen Norman Group Bruce T Tognazzini Design/ Usability Consultant Nielsen Norman Group Jared M. Spool UX Practitioner User Interface Engineering Eric Schaffer CEO / Founder HFI Inc Alan Cooper IXD Architect Cooper Position You Next… User Experience Discover | Design | Develop | Deliver Beyond design practice…
43. Companies UX – Best practice Research of the UX environment at the six major analyst firms Courtesy: Rosenfeld Media User Experience Discover | Design | Develop | Deliver Beyond design practice…
44. UX Analysis UX – Best practice Courtesy: Usability Professional Association User Experience Discover | Design | Develop | Deliver Beyond design practice…
45. Passion and commitment drives to do things. Thank you… Discover | Design | Develop | Deliver User Experience Feedback and suggestion to Beyond design practice… uxsunil@gmail.com Sunil Kumar Das Sr. User Experience Analyst