An introduction to UX methods and artifacts for integration into an agency waterfall model. This deck focuses on some basics fundamentals and acts as a primer to encourage entrenched departments to engage with UX.
Introduction to UX provides an overview of user experience design including what it encompasses and how the process works, the goal and principles of UX design, how to measure and improve UX, and the role of a UX agency. Presented by Ari Weissman, lead experience architect at EffectiveUI.
UX Process — From Idea To ImplementationDan Malarkey
My UX Process slides from my talk at Code On The Beach. This is a vague overlook into the user experience process of design when building digital products
My presentation for the IA Konferenz 2009 (http://www.iakonferenz.org/) on the difference between UX theories and what happens in practice. Includes the quiz "What deliverable is this?".
What's all the Fuss About UX Strategy? slideshareJanice James
Presented at UPADC March 6, 2014
Discusses my take on what UX Strategy is and how a UX strategy is important to the UX profession as a whole and to us as UX professionals.
Introduction to UX provides an overview of user experience design including what it encompasses and how the process works, the goal and principles of UX design, how to measure and improve UX, and the role of a UX agency. Presented by Ari Weissman, lead experience architect at EffectiveUI.
UX Process — From Idea To ImplementationDan Malarkey
My UX Process slides from my talk at Code On The Beach. This is a vague overlook into the user experience process of design when building digital products
My presentation for the IA Konferenz 2009 (http://www.iakonferenz.org/) on the difference between UX theories and what happens in practice. Includes the quiz "What deliverable is this?".
What's all the Fuss About UX Strategy? slideshareJanice James
Presented at UPADC March 6, 2014
Discusses my take on what UX Strategy is and how a UX strategy is important to the UX profession as a whole and to us as UX professionals.
User Experience & Design…Designing for others…UEDPreeti Chopra
User-centered design (UCD) techniques,
Simplification of technology as per user’s needs,
User is right,
User testing,
Information architecture,
Interaction design,
ui,
ued
ux
UX IS ABOUT SATISFACTION.
UX IS DESIGNING FOR USER TO COME BACK THE SITE.
UX FOCUSES ON THE STRUCTURE & LAYOUT OF CONTENT, NAVIGATION AND HOW USERS INTERACT WITH THEM.
General UX activities & process overviewBen Melbourne
Here's a somewhat somewhat lengthy (by still far from comprehensive) presentation introducing and detailing the process and activities involved in Agile UX. The content focuses on introducing the basic steps of UX and explaining what they are.
It's liberally referenced from anywhere I could cut and paste from, and includes lots of links for more reading, where more comprehensive explanations of each activity can be found.
Good designing is also an act of communication between the user and designer and the user. Gets here all the important tips and techniques of user experience design by our expert.
What UX is, how it works and why it matters. Train your teams to recognize and strengthen the links between customer experience indicators and your overall business performance. Learn how to work with your customers to design successful products, services and experiences.
A virtual guest lecture for a Digital Content Management class at the University of Hawaii at Manoa, introducing the students to UX in general, talking about my career/experience/projects, and suggesting tie-ins with library science and content.
Ericsson Review: Crafting UX - designing the user experience beyond the inter...Ericsson
There is more to a good user experience than attractive products and services that solve problems and function according to a given set of requirements. Creating products and services that provide compelling experiences for users requires planning, resources, and processes for monitoring progress and measuring quality – crafting UX.
Modern users are savvy and demanding, and their expectations are high. They want products and services that provide some level of value. They want their products to be aesthetically pleasing, emotionally satisfying, as well as easy to learn, use, install, maintain and upgrade.
Ericsson is shifting from being driven by technology to being driven by needs and experiences. This shift has manifested itself in the development of a design approach that gets close to the user. Crafting UX is a user experience (UX) framework with roles, responsibilities and guidelines to better understand, define and meet users’ needs.
Designing similar – yet not identical – assets that provide comparable functionality, in different ways for different products, is neither financially justifiable nor good in terms of usability. By reusing common assets and code for similar functionalities, design teams can focus on the important task of creating relevant content and functionality; in other words, content that is useful and usable.
By establishing a shared vision across all groups involved in the development of products and services teamwork becomes more effective and coordinated efforts lead to a greater design and a better user experience.
Selling UX in Your Organization - Stir Trek 2012Carol Smith
Bring The Users: Selling UX in Your Organization was presented at Stir Trek 2012 in Columbus, Ohio by Carol Smith. You are convinced that UX work will not only save time and effort, but will also increase profits. Now you need to persuade your team to integrate UX activities into your work. This presentation will give you the facts to back up your convictions. Carol provides you with clear and compelling responses to tough questions about UX and usability methods. You’ll leave with facts about the Return on Investment (ROI) of UX, how to respond to UX skeptics, and how to turn your entire team into UX advocates.
How User Experience Evolves in a Company - a New Look at UX Maturity ModelsUXPA Boston
User experience design involves many skill sets and methods but companies don’t always have staff with the right expertise or placed in dedicated user experience roles. This puts product designs at risk, especially in competitive markets. In an effort to advance user experience design to minimize taking risks with design, several maturity models were published that explain the different phases of corporate UX maturity. I have surveyed several user experience maturity models, identified the most important information, enhanced with my own experiences and simplified the delivery using a light hearted, easy to understand metaphor – an evolution scale. Each evolution level defines what methods are typically used, who typically does “design” at that level and most importantly what is needed to evolve to the next level. This infographic is a valuable tool to educate different development teams where they are in the user experience spectrum as well as outline what they need to do to evolve. It also helps to educate executives to set realistic expectations that this is a process that takes time (we can’t all go from zero to Apple) and to help gain their support by plotting your competition on the same scale.
User interface and user experience ui ux design basicsRavi Bhadauria
In this video there is a complete description for what are the basics needed for UI as well as UX. To learn these from an institute, then join ADMEC Multimedia Institute.
Basically, a semester presentation on Mobile User Experience, where things such as
1. Mobile UX
2. Mobile UX Design
3. Why UX matters?
4. Influences of UX
5. How to improve Mobile UX
6. Mobile UX Practices
7. Examples of Good UX Designs
are discussed. Hopefully, these will come in handy for someone.
Tackle the Problem with Design Thinking - GDSC UADgallangsadewa
Design thinking is most useful to tackle problems that are ill-defined or unknown. In user experience (UX) design, it’s crucial to develop and refine skills to understand and address rapid changes in users’ environments and behaviors. In this session, we will discuss about design thinking in digital product development or UI/UX.
Filip Healy (Threesixty Reality): Making Immersive Tech More UsableAugmentedWorldExpo
A talk from the Design Track at AWE EU 2018 - the World's #1 XR Conference & Expo in Munich, Germany 18 -19, October, 2018.
Filip Healy (Threesixty Reality): Making immersive tech more usable: Involving target users in your design process
Understanding user needs, design research and usability testing are common practice today for most digital products. It's rare for a mobile app or website from any serious company to go live without some degree of testing with users.
The benefits of involving users in the design process are well known to UX professionals and digital product managers: improved usability, reduced dropouts, optimised conversion rates, higher engagement and better user advocacy.
In this talk I'll discuss how this applies to immersive tech and why it's more important than ever to understand actual user behaviour and develop new interaction paradigms that deliver on the potential of VR and AR platforms. I'll talk through the process of running studies with users, when to test the design, how to set things up and what data to focus on in order to get the most benefit from testing with users. What can we learn from this type of research and why is it important for ensuring the success of our product?
http://AugmentedWorldExpo.com
Design Validation for Simplified and Engaging User ExperiencesYellowSlice1
Explore the role of a UX agency in design validation. Learn how experts ensure optimal user experiences. Enhance your product with professional insights.
User Experience & Design…Designing for others…UEDPreeti Chopra
User-centered design (UCD) techniques,
Simplification of technology as per user’s needs,
User is right,
User testing,
Information architecture,
Interaction design,
ui,
ued
ux
UX IS ABOUT SATISFACTION.
UX IS DESIGNING FOR USER TO COME BACK THE SITE.
UX FOCUSES ON THE STRUCTURE & LAYOUT OF CONTENT, NAVIGATION AND HOW USERS INTERACT WITH THEM.
General UX activities & process overviewBen Melbourne
Here's a somewhat somewhat lengthy (by still far from comprehensive) presentation introducing and detailing the process and activities involved in Agile UX. The content focuses on introducing the basic steps of UX and explaining what they are.
It's liberally referenced from anywhere I could cut and paste from, and includes lots of links for more reading, where more comprehensive explanations of each activity can be found.
Good designing is also an act of communication between the user and designer and the user. Gets here all the important tips and techniques of user experience design by our expert.
What UX is, how it works and why it matters. Train your teams to recognize and strengthen the links between customer experience indicators and your overall business performance. Learn how to work with your customers to design successful products, services and experiences.
A virtual guest lecture for a Digital Content Management class at the University of Hawaii at Manoa, introducing the students to UX in general, talking about my career/experience/projects, and suggesting tie-ins with library science and content.
Ericsson Review: Crafting UX - designing the user experience beyond the inter...Ericsson
There is more to a good user experience than attractive products and services that solve problems and function according to a given set of requirements. Creating products and services that provide compelling experiences for users requires planning, resources, and processes for monitoring progress and measuring quality – crafting UX.
Modern users are savvy and demanding, and their expectations are high. They want products and services that provide some level of value. They want their products to be aesthetically pleasing, emotionally satisfying, as well as easy to learn, use, install, maintain and upgrade.
Ericsson is shifting from being driven by technology to being driven by needs and experiences. This shift has manifested itself in the development of a design approach that gets close to the user. Crafting UX is a user experience (UX) framework with roles, responsibilities and guidelines to better understand, define and meet users’ needs.
Designing similar – yet not identical – assets that provide comparable functionality, in different ways for different products, is neither financially justifiable nor good in terms of usability. By reusing common assets and code for similar functionalities, design teams can focus on the important task of creating relevant content and functionality; in other words, content that is useful and usable.
By establishing a shared vision across all groups involved in the development of products and services teamwork becomes more effective and coordinated efforts lead to a greater design and a better user experience.
Selling UX in Your Organization - Stir Trek 2012Carol Smith
Bring The Users: Selling UX in Your Organization was presented at Stir Trek 2012 in Columbus, Ohio by Carol Smith. You are convinced that UX work will not only save time and effort, but will also increase profits. Now you need to persuade your team to integrate UX activities into your work. This presentation will give you the facts to back up your convictions. Carol provides you with clear and compelling responses to tough questions about UX and usability methods. You’ll leave with facts about the Return on Investment (ROI) of UX, how to respond to UX skeptics, and how to turn your entire team into UX advocates.
How User Experience Evolves in a Company - a New Look at UX Maturity ModelsUXPA Boston
User experience design involves many skill sets and methods but companies don’t always have staff with the right expertise or placed in dedicated user experience roles. This puts product designs at risk, especially in competitive markets. In an effort to advance user experience design to minimize taking risks with design, several maturity models were published that explain the different phases of corporate UX maturity. I have surveyed several user experience maturity models, identified the most important information, enhanced with my own experiences and simplified the delivery using a light hearted, easy to understand metaphor – an evolution scale. Each evolution level defines what methods are typically used, who typically does “design” at that level and most importantly what is needed to evolve to the next level. This infographic is a valuable tool to educate different development teams where they are in the user experience spectrum as well as outline what they need to do to evolve. It also helps to educate executives to set realistic expectations that this is a process that takes time (we can’t all go from zero to Apple) and to help gain their support by plotting your competition on the same scale.
User interface and user experience ui ux design basicsRavi Bhadauria
In this video there is a complete description for what are the basics needed for UI as well as UX. To learn these from an institute, then join ADMEC Multimedia Institute.
Basically, a semester presentation on Mobile User Experience, where things such as
1. Mobile UX
2. Mobile UX Design
3. Why UX matters?
4. Influences of UX
5. How to improve Mobile UX
6. Mobile UX Practices
7. Examples of Good UX Designs
are discussed. Hopefully, these will come in handy for someone.
Tackle the Problem with Design Thinking - GDSC UADgallangsadewa
Design thinking is most useful to tackle problems that are ill-defined or unknown. In user experience (UX) design, it’s crucial to develop and refine skills to understand and address rapid changes in users’ environments and behaviors. In this session, we will discuss about design thinking in digital product development or UI/UX.
Filip Healy (Threesixty Reality): Making Immersive Tech More UsableAugmentedWorldExpo
A talk from the Design Track at AWE EU 2018 - the World's #1 XR Conference & Expo in Munich, Germany 18 -19, October, 2018.
Filip Healy (Threesixty Reality): Making immersive tech more usable: Involving target users in your design process
Understanding user needs, design research and usability testing are common practice today for most digital products. It's rare for a mobile app or website from any serious company to go live without some degree of testing with users.
The benefits of involving users in the design process are well known to UX professionals and digital product managers: improved usability, reduced dropouts, optimised conversion rates, higher engagement and better user advocacy.
In this talk I'll discuss how this applies to immersive tech and why it's more important than ever to understand actual user behaviour and develop new interaction paradigms that deliver on the potential of VR and AR platforms. I'll talk through the process of running studies with users, when to test the design, how to set things up and what data to focus on in order to get the most benefit from testing with users. What can we learn from this type of research and why is it important for ensuring the success of our product?
http://AugmentedWorldExpo.com
Design Validation for Simplified and Engaging User ExperiencesYellowSlice1
Explore the role of a UX agency in design validation. Learn how experts ensure optimal user experiences. Enhance your product with professional insights.
UX design, does it matter to your Business?
UX is the difference between Good & Bad
A great user experience meets the exact needs of the customer, without fuss or bother, simply giving customers what they say they want.
UX is the: what, when, where, why, how, and who of a product. Pretty much everything that affects a user’s interaction with that product.
I created this presentation as a brief overview on Usability engineering a.k.a user experience in the context of Software Development. For more details, you can log on to www.texavi.com
ExplorE the Depths of User Experience DesignWeb Lexus
understanding and optimizing usability is essential for creating products that are not only functional but also intuitive and satisfying for users. By focusing on effectiveness, efficiency, learnability, memorability, error minimization, and user satisfaction, designers and developers can ensure their products meet the real-world needs of their users. This holistic approach to usability fosters more engaging, accessible, and successful digital experiences, ultimately leading to higher user satisfaction and loyalty. As technology and user expectations continue to evolve, the principles of usability remain a constant guide for creating products that people love to use.
https://weblexus.com/
Working with frog's UX experts, Melinda curated, collated and edited the GE User Experience Playbook for all those charged with designing GE products and services.
To fully understand a customer, user, product or service experience, Sultan Shalakhti uses the framework of its End-to-End Experience framework.
This framework includes a customer experience lifecycle and user experience lifecycle which maps the journey of an end-to-end experience – from initially learning about the product or service through all Experience Points including aware, explore, compare, purchase, out-of-box, set up, use, maintain, upgrade and recycle.
How can User Experience (UX) and Business Analysis (BA) work together?Busines...User Vision
Common grounds between UX and BA - engaging for success
Business Analyst Scotland Meetup wants to connect the BA community, help the new joiners or the aspiring BA learn about the role, expand the existing BA knowledge area and come up with new insights and information, and most of all built a community of people that share experiences, expertise and find answers to the role-specific questions.
This webinar explores the challenges of common ground between UX and BA. The session will also consider the evolving world of User Experience (UX) and Business Analysis (BA) with the view of exploring ways of working together.
Usability Engineering Presentation Slideswajahat Gul
Usability: the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.“
For instance:
• Appropriate for a purpose
• Comprehensible, usable, (learnable), …
• Ergonomic, high-performance, ...
• Reliable, robust, …
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
7 Alternatives to Bullet Points in PowerPointAlvis Oh
So you tried all the ways to beautify your bullet points on your pitch deck but it just got way uglier. These points are supposed to be memorable and leave a lasting impression on your audience. With these tips, you'll no longer have to spend so much time thinking how you should present your pointers.
2. The grandfather of all UX diagrams:
1. The Elements of User Experience: User-Centered Design for the Web, Jessie James Garret, 2000
An Introduction to User Experience
3. If you ask five different
UX Designers to explain
user experience,
you would get
five different
answers.
2. http://fule918.wordpress.com/2011/10/19/usability-user-experience/
An Introduction to User Experience
4. There are numerous
overlapping disciplines
and concentrations in
User Experience…
3. http://www.studioaum.in/service_ux.html
An Introduction to User Experience
6. So what is UX?
An Introduction to User Experience
7. UX ≠ UI
Research +
Information Architecture (IA) +
User Interface (UI) +
Usability +
Testing =
User Experience (UX)
An Introduction to User Experience
8. Research
Identifying client goals and user needs
to develop a strategy that balances the
two.
Techniques
• Interviews, surveys, and questionnaires
• Trend reports, white papers, and statistics
• Peer to peer networking and resources
Artifacts
• Digital Project Brief (DPB)
• Scope of Work (SOW)
• Business Requirements Document (BRD)
An Introduction to User Experience
9. Information Architecture
The organization of information into an
understandable, intuitive structure that
allows for simplified task completion.
Techniques
• Card sorting
• White boarding
Artifacts
• Site Maps
• Wire Frames
• User Flows
An Introduction to User Experience
10. User Interface
The layer through which an individual
interacts with a system or product.
UI Design specifically deals with the visual
look and feel of the product product.
Hallmarks
• Branding
• Aesthetics
• Imagery
• Emotion
An Introduction to User Experience
11. Usability
“The extent to which a product can be used
by specified users to achieve specified goals
with effectiveness, efficiency, and
satisfaction in a specified context of use.”5
Hallmarks
• Intuitive Navigation
• Locational awareness
• Clear Information Hierarchy
• Typography
An Introduction to User Experience
5. International standards for HCI and usability, ISO 9241-11: Guidance on Usability (1998)
12. Testing
The ability to quantify results, validate
assumptions, and identify problems
through the analysis of user data.
The information and insight gained from
testing will help guide the iterative
refinement of solutions.
Techniques
• Analytics
• A/B Testing
• Focus Groups
An Introduction to User Experience
14. UserDevArtCopyAEClient
UX works with AE to conduct RESEARCH
UX =
TestingUsabilityUIIAResearch
Agency Workflow*
*Diagram is representative of directional responsibility and does not represent client approvals, editorial review, legal review, or development cycles.
An Introduction to User Experience
15. Agency Workflow*
UserDevArtCopyAEClient
Results are used to develop content strategy
UX =
TestingUsabilityUIIAResearch
*Diagram is representative of directional responsibility and does not represent client approvals, editorial review, legal review, or development cycles.
An Introduction to User Experience
16. Agency Workflow*
UserDevArtCopyAEClient
UX works with Copy to produce IA
UX =
TestingUsabilityUIIAResearch
*Diagram is representative of directional responsibility and does not represent client approvals, editorial review, legal review, or development cycles.
An Introduction to User Experience
17. Agency Workflow*
UserDevArtCopyAEClient
UX creates wireframes for Art
UX =
TestingUsabilityUIIAResearch
*Diagram is representative of directional responsibility and does not represent client approvals, editorial review, legal review, or development cycles.
An Introduction to User Experience
18. Agency Workflow*
UserDevArtCopyAEClient
Art produces the UI
UX =
TestingUsabilityUIIAResearch
*Diagram is representative of directional responsibility and does not represent client approvals, editorial review, legal review, or development cycles.
An Introduction to User Experience
19. Agency Workflow*
UserDevArtCopyAEClient
UX uses UI to create FRD for Dev
UX =
TestingUsabilityUIIAResearch
*Diagram is representative of directional responsibility and does not represent client approvals, editorial review, legal review, or development cycles.
An Introduction to User Experience
20. Agency Workflow*
UserDevArtCopyAEClient
UX works with Dev to ensure USABILITY
UX =
TestingUsabilityUIIAResearch
*Diagram is representative of directional responsibility and does not represent client approvals, editorial review, legal review, or development cycles.
An Introduction to User Experience
21. Agency Workflow*
UserDevArtCopyAEClient
Usability allows Users to complete tasks
UX =
TestingUsabilityUIIAResearch
*Diagram is representative of directional responsibility and does not represent client approvals, editorial review, legal review, or development cycles.
An Introduction to User Experience
22. Agency Workflow*
UserDevArtCopyAEClient
Testing is used to determine areas of improvement
UX =
TestingUsabilityUIIAResearch
*Diagram is representative of directional responsibility and does not represent client approvals, editorial review, legal review, or development cycles.
An Introduction to User Experience
23. Agency Workflow*
UserDevArtCopyAEClient
UX =
*Diagram is representative of directional responsibility and does not represent client approvals, editorial review, legal review, or development cycles.
TestingUsabilityUIIAResearch
When to Engage UX? Always.
An Introduction to User Experience
24. An Introduction to User Experience
Quick Questionnaire:
What’s the difference between UI and UX?
Who helps UX produce the IA?
What is the FRD, and what is it used for?
When should you engage UX?