The document outlines the process of usability testing which involves planning tasks by identifying users and their needs, designing prototypes, conducting tests using methods like interviews and observations to evaluate the prototypes, and gathering feedback through post-session questionnaires to identify problems and improve the design.

1. Usability Testing
Research Design

2. Identify users/audiences
Understand user needs & goals
Requirements
Analysis
Understand client needs & goals
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking

3. Identify users/audiences
Understand user needs & goals
Requirements
Analysis
Understand client needs & goals
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking

4. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking

5. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking

6. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation focus groups ✥ user testing
Mockup evaluation
Launch Production
Quality assurance
User problem tracking

7. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation focus groups ✥ user testing
Mockup evaluation
Launch Production heuristic evaluation ✥ user testing
Quality assurance
User problem tracking

8. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation focus groups ✥ user testing
Mockup evaluation
Launch Production heuristic evaluation ✥ user testing
Quality assurance surveys ✥
User problem tracking observations

9. Usability evaluation methods:
BGW
ch12
Usability inspection
Group walkthrough
Usability testing http://www.clker.com/clipart-15943.html

10. Usability testing
User
Interface
Questionnaires
Observation

11. Usability testing session
1. Welcome user 6.Tasks
2. Explain 7.Post-session
session questionnaire
3. Get consent 8.Answer Qs,
4. Answer Qs Thank you, BYE!
5. Background

12. Usability testing: Planning
Equipment Questionnaire
Location s
Tasks
Forms

13. Usability testing: Planning: Questionnaire
Background
Tasks
Post-session

14. Usability testing: Planning: Questionnaire
Background
-Demographics
-Background knowledge/attitudes
Tasks
Post-session

15. Usability testing: Planning: Questionnaire
Background
Tasks
-pre/post questions
-measures, observation
Post-session

16. Usability testing: Planning: Questionnaire
Background
Tasks
Post-session
-overall satisfaction
-overall perceptions

17. Usability testing: Planning: Questionnaire
Background
-Demographics
-Background knowledge/attitudes
Tasks
-pre/post questions
-measures, observation
Post-session
-overall satisfaction
-overall perceptions

18. Usability testing: Planning
Equipment Questionnaires
Location Tasks
Forms

19. Usability testing session: Forms
*
1. Welcome user 6.Tasks *
2. Explain
session
* 7.Post-session
questionnaire
*
3. Get consent 8.Answer Qs,
4. Answer Qs Thank you, BYE!
5. Background