This document summarizes the services of a strategic product research and design partner. They have expertise in innovation, technology, business goals, and customer needs. Their process involves concept development through user testing and refinement to develop the right product. They have senior researchers, skilled marketers, experienced designers, and expertise in qualitative research, product concepts, and communication strategies. Their development process involves concept development, functionality specifications, design, communication testing, and launch. They use qualitative research methods like needs analysis, interviews, and user testing to gather insights and refine products.