Upendra Kumar Yadav is a sales and marketing professional currently working as an Assistant Account Manager for Safexpress Pvt Ltd in Mumbai since 2013. Previously, he worked as a Sales Executive for GATI Ltd in Bangalore from 2009 to 2013. He has over 9 years of experience in business development, customer relationship management, sales target achievement and promotional activities. He holds an MBA in Marketing from the Institute for Magnus School of Business in Bangalore and a B.Sc. in Biology.
Management graduate from Robert Gordon University, U.K. Highly skilled apparel and fashion retail trainer with a keen eye for best customer service practices. Adept at conveying information about fashion products and customer service in an easily actionable manner. 8+ years of experience as a customer service professional and trainer in retail environments in India and the U.K.
Management graduate from Robert Gordon University, U.K. Highly skilled apparel and fashion retail trainer with a keen eye for best customer service practices. Adept at conveying information about fashion products and customer service in an easily actionable manner. 8+ years of experience as a customer service professional and trainer in retail environments in India and the U.K.
1. UPENDRA KUMAR YADAV
Mobile: +91- 9320717682/9156106840
E-Mail: upendra.kumar623@gmail.com
Career Objective
To build a successful career by working in a challenging and a growth oriented
work environment where I will have opportunities to put my education and abilities to
its maximum use.
WORK EXPERIENCE-
CURRENT EMPLOYER:-
• Organization : Safexpress Pvt Ltd.
• Designation : Assistant Account Manager-BDM
• Location : Mumbai
• Duration : From Oct 2013 to till date
In SAFEXPRESS My Roles & Responsibilities are;-
• Taking care of near about 30 customer maintaing them with good relationship
by providing better services.
• Providing proactive information regarding consignment deliver undelivered overall status of
consignment on daily basis.
• Providing solution to customer for consignment lost damage or short.
• Sending daily MIS to customer.
• To increase the business by maintaining good relationship with customer.
• Bill submission & payment collection. Handling the sales and marketing operations for promoting
products and services accountable for achieving business goals and increasing sales growth.
• Achieve self sales targets monthly basis.
• Maintaining good relationship with new & existing client.
• Daily business report taking from associates and franchises.
• Visit the existing and new clients on regularly to maintain relation for increases business.
• Organize promotion activities for creating new client monthly twice.
• Conduct the weekly review on sales team and doing all promotional activities.
• Daily updating the marketing module with sales information.
• Keeping track of Competitors and retaining present Customers.
• Identify and implement location specific industry focus and sales strategy
• Prepare the daily /weekly/monthly sales reports and reporting to Sales Manager.
• Handling inquiry generation quotation submission, negotiation & service follow up.
Successfully handling an average business 35-40 lakh /month.
2. PREVIOUS EMPLOYER
GATI LTD.
• Designation: Sales Executive
• Location : Bangalore
• Duration : From July 2009 to Sept 2013
•
• In GATI LTD My Roles & Responsibilities was:-
• Identifying prospective clients, generating business from the existing clients, thereby achieving the business
targets.
• Handling the sales and marketing operations for promoting products and services accountable for
achieving business goals and increasing sales growth.
• Achieve self sales targets monthly basis.
• Maintaining good relationship with new & existing client.
• Daily business report taking from associates and franchises.
• Visit the existing and new clients on regularly to maintain relation for increases business.
• Organize promotion activities for creating new client monthly twice.
• Conduct the weekly review on sales team and doing all promotional activities.
• Daily updating the marketing module with sales information.
• Keeping track of Competitors and retaining present Customers.
• Identify and implement location specific industry focus and sales strategy
• Prepare the daily /weekly/monthly sales reports and reporting to Sales Manager.
• Handling inquiry generation quotation submission, negotiation & service follow up.
• Providing proactive information regarding consignment delivered, undelivered, en route overall
providing status of the consignment on the day to day basis.
Qualifications
MBA specializing in Marketing from the Institute for Magnus School Of Business, Bangalore in 2009 with
60%
B.Sc (Bio) from Veer Bahadur Singh Purvanchal University Jaunpur in 2006 with 60%.
High school & Intermediate from U.P Board Allahabad in 2001 & 2003 respectively with
science.
Academic Projects
Having 0-4. Months project experience.
Project-1, Anchor Health & Beauty Care Pvt. Ltd. (OP-1, Duration 2 months)
Title - Market study & survey of promotional activities on Dyna Soap.
Project-2, e-Lakshya Services Pvt. Ltd (SIP, Duration 2 months).
Title - Customer perception towards financial products of E-Lakshya Services Pvt Ltd.
Achievements:-
Achieved Rs.1.50 Lakh Sales in Anchor Health & Beauty Care, Visited 400
Retail Outlets and Create awareness about Anchor Health & Beauty Care in
3. Market of Bangalore. & achieved Rs. 1.15 lakh sales in e-Lakshya Services Pvt. Ltd.
IT Skills
Application Software: MS Office (Ms-Word, Ms-Excel, Ms-PowerPoint), Internet
Operating System: All Windows operating systems.
Professional Achievement:-
Achieved Professional Competence award for my Summer Internship Project
• I got Rs.9000 incentives in my SIP projects and Rs.12000 in my OP-1 project
• Received Best Voluntary award from NSS department in my College.
Personal Detail
Father’s name : K.N Yadav
Marital Status : Married
Date of Birth : 8th
July 1985
Languages Known : Hindi & English
Mailing Address : Room No.401,Malgal Murti Laxmi Nagar
More Goan Virar Road Nallasopara East
Mumbai Maharastra India-401209
Permanent Address : Village-Pipra Post –Mokalpur Mariyahun
Jaunpur U.P-222161
Declaration
I hereby declare that the above given information are true according to my knowledge and ability.
Place: Mumbai Yours Sincerely,
Date: Upendra kumar yadav