Muhammad Atik is seeking a management position where he can utilize his MBA and 3 years of experience in finance and telecommunications. He has held roles in operations management, customer relations, and business development. His experience includes managing events, restaurants, catering services, and stock broking customer relationships. He is proficient in strategic sales, marketing, staff development, customer relationship management, and operations coordination.

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Muhammad Atik
MBA, Male, Single
۩Fatima Manzil, N/6 Lane, Bandra (East) Mumbai 400 – 051.
Cell. No. +91 8898 347 786; 9892232962
Email id: ateeque.313@gmail.com
PROFESSIONAL SYNOPSIS
Highly accomplished, self motivated professional with MBA from UWIC, Singapore having 3 years of
Professional Experience in Finical Institute and tele-communication sector as Assistant Sales and
Business Development Manager and Customer Relationship Assistant Coordinator. Exceptional
Communicator with a consultative sales style management skill, exceptional problem-solving abilities,
and a keen client needs assessment aptitude. Ready to relocate if necessary.
Core professional competencies include:
♦ Strategic Sales & Marketing Campaigns
♦ Staff Development & Management
♦ Customer Relationship Management
CAREER GOAL
To pursue my management career by joining a well settled highly professional organization. So I can
learn a lot from seniors with my dedicated hard work. I want to achieve my high career goal and want
to use my knowledge for the growth of the both individual and organizational goals.
PROFESSIONAL EXPERIENCE
B – Engage Brand Service LLP.
Designation : Operations
Duration : July 2014 to till date1
Department : Operations Management
Job profile: Developing, organizing, planning and promoting a range of large scale events.
Reviewing and sourcing the locations where the event is to be held.

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Creating promotional material for the event & distributing it to the target audience.
Arrange security and advice on health and safety issues.
Preparing and managing budgets for the event.
Ensuring adequate staff is available for the event.
Creating a table sales database for all events.
Post event tasks, managing evaluation form analysis, thank you emails.
Accomplishments
 Events planning
 Scheduling facilities
 Public relations
 Table planning
 Marketing
 Project management
 Operations coordinating
A – One Family Restaurant and Star Chef Catering Service.
Designation : Proprietor & Manager
Duration : January 2011 to February 2014
Department : Operations Management
Job Profile:
Responsible for activities regarding sales, marketing, customer acquisition, customer relation
management, & maximizing revenue. Assessing markets and current market trends, finding
competitors, suggestions for product improvement. To obtain a challenging, rewarding position in the
food industry; to utilize my creativity, management skills, and experience. -
Accomplishments
 Operations Management
 Restaurant Ownership
 Event Management
 Catering
 Gourmet Food Preparation
 Marketing and Advertising

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I-RESEARCH PTE LTD., Chinatown, Singapore.
Designation : Trainee (Part time)
Duration : April 2010 to September 2010
Department : Research Department
Job Profile:
Worked part time in I-research Pte. Ltd., Singapore, in product and various research projects. To work
in a new project which the organization provided me with. To take suggestion from the client about new
product launches by various companies. I learnt new skills by taking interviews from different clients of
various countries, which helped me understand people of various cultures and the ideas and techniques
for growth. The project on which I have work was Marina Bay sand, Kite Festival, Marina Bay Casino,
MRT Transportation and SMRT Transportation and Star Hub Communication and many more.
Accomplishments
 Acted as the Survey Research Associate for all marketing research requirements such as
concept examining and product awareness and usage.
 Provided editing, pre-examining and coding of in depth opinion polls.
 Acted as the Survey Research Associate for all marketing research requirements such as
concept examining and product awareness and usage.
ANAGRAM STOCK BROKING LIMITED, Mumbai, India.
Designation : Assistant Manager in Customer Relationship
Duration : August 2008 to October 2009
Department : Sale and Marketing Department
Job Profile
Responsible for activities regarding sales, marketing, customer acquisition, customer relation
management, & maximizing revenue. Assessing market, current trends in market, finding competitors,
also giving suggestions for product improvement. Organizing promotional programs to improve sales
& attain set goals in sales . Answering inquiry, questions & complaints of clients in order to keep
revenue generation of the division .Recognize potential customers, creating business from the old

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accounts and reaching profitability level and sales growth. Calling up Corporates, businessman,
investor, shareholder, and Industrialists. Keeping proper follow up of appointments. Generating leads
for investment options. Coordinate with Sales Team. Promoting companies products & services to
identified and prospective clients. Maintain CRM with clients. Filing, Documentation and admin work.
Accomplishments
 Got appreciation for multi tasking abilities from the general manager
 Successfully assisted team member and sale manager in achieving their target
 Successfully handle a team of 10 member , help them to achieve for target.
BHARTI AIRTEL LIMITED, Mumbai, India.
Designation : Customer Relationship Officer
Duration : March 2007 to June 2008
Department : Sale and Marketing Department
Job Profile:
To deal with day to day task and to manage them, provided value add servicer to customer by
attending customer queries &issues and resolving their complaints online based on performances
bottlenecks. Assisted sales department in enhancing business development management skills.
Demonstrated abilities in cementing, healthy relationship with the customer for generating business
and leading workforces towards accomplishing business’s and corporate goal. Maintained
relations ensuring customer satisfaction by achieving delivery& services quality. Worked together
with sales and product support team to offer client with an extra ordinary customer services Helped
in sourcing new client and grow customer base. Assist product manager to design product as per
customer needs, and improve profitability existing products.
Accomplishments
 Successfully assisted and supervised a special team of 5 skilled employees in a offshore as
sale position.
 Got a maximum appreciation from customer as well as from management in successfully
handling many escalate case.
 Most highest sale in a day record breaker award from my manager(180 connection sold by
me with support of my team member

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ACADEMIC QUALIFICATION:
Master in Business Administration, 2011
University of Wales institute of Cardiff – Asia campus, Singapore
MBA LEVEL MAJOR SUBJECTS:
 Finance of international business.
 Management of the competitive environment.
Bachelor of management studies –Financial Accounting, 2006
Mumbai University, Mumbai
BMS LEVEL MAJOR SUBJECTS:
 International Finance.
 Special studies in marketing.
ACADEMIC PROJECT UNDERTAKEN
Singapore Apparels and brand loyalty market. Thesis
Prepared Thesis on “the influence of brand loyalty on consumer buying behavior of apparels in
Singapore “to understand current expectation and future direction for enhancing customer service in
brand store in marketing commutations sector.
BMS LEVEL PROJECTS:
 Made a project on health and fitness club in India.
 A thesis on tourism in India
 Participated in the management of thoughts and practices in India, BMS college festival.
 Participated in various elocutions and quiz contests
Computer Programming Skills
 Practiced Graphics Tools: SPSS software to enhances analytical skills.,
 Practiced Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft
PowerPoint, Microsoft Outlook Express

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PERSONAL DETAILS:
Date of Birth : 02/06/1981.
Marital Status : Single.
Nationality : Indian.
Religion : Islam.
Language : Effectively Bilingual (Written and Spoken).
English, Hindi, Urdu & Marathi (can read Arabic.)
Hobbies : Playing rugby, working out at the gymnasium, reading books on self
improvement
Salary Expatiation : As per Industry Standards.