Gaurav Sharma is seeking a career opportunity where he can help grow a company. He has skills in marketing, branding, supply chain management, and communication. Some of his achievements include receiving best naval cadet and best student awards. His work experience includes roles in operations, supply management, and sales management. He has a Bachelor's degree in Computer Science and additional qualifications in IT.
Management graduate from Robert Gordon University, U.K. Highly skilled apparel and fashion retail trainer with a keen eye for best customer service practices. Adept at conveying information about fashion products and customer service in an easily actionable manner. 8+ years of experience as a customer service professional and trainer in retail environments in India and the U.K.
Management graduate from Robert Gordon University, U.K. Highly skilled apparel and fashion retail trainer with a keen eye for best customer service practices. Adept at conveying information about fashion products and customer service in an easily actionable manner. 8+ years of experience as a customer service professional and trainer in retail environments in India and the U.K.
Hired 17 years ago (09/1998), I started working directly for the Plant Manager. I ended up working at the same production plant until 04/2016. Within the Human Resources Department, I was responsible for processing the flow of employees after they were hired until they were discharged. I work with little or no supervision, prioritize my own workload, and maintain confidentiality. I can understand and speak Spanish on an intermediate level. I learn new computer software programs quickly. I strive for accuracy at all times. I love data entry, spreadsheets, compiling and sorting data, graphs and charts. I love typing. One of my goals is project completion.
• Ensured new hire eligibility to work in USA with Homeland Security database E-Verify
• Participated in new hire orientations, focusing mainly on I-9 preparation and tax forms
• Created profiles utilizing Human Resources software (InfinityHR, M3/Millennium/CompuPay) and time clock software (Kronos) for as many as forty (40) new hires on a weekly basis
• Coordinated with Supervisors to verify employees’ status prior to executing Personnel Action Forms
• Processed job title changes, departmental transfers, pay increases/decreases, and discharges
• Updated employee computer profiles, three-tiered pay rates, disciplinary actions
• Represented Human Resources Department in unemployment telephone hearings
• Prepared weekly staffing report and weekly termination report for the recruiting team
• Responded to unemployment claims, food stamp/financial assistance and public housing cases, and verified employment
• Provided administrative assistance to Plant Manager
• Created spreadsheets with graphs/charts
• Entered daily processing plant production information
• Processed monthly AgriStats information for spreadsheets
• Updated Safety documentation for Safety Manager
1. GAURAV SHARMA
Permanent Address
Flat no 1311 LIG, C - block , housing board colony * gauravshar70@gmail.com
Ranjit Avenue Amritsar- 143001 * +918742944553
Current Location:- Mayur Vihar Phase 1, New Delhi
CAREER OBJECTIVE
To be associated with a growth oriented firm where I have the challenging responsibility to prove and take
my company to zenith of success.
KEY SKILLS
”Marketing, Brand building, Supply, Instrumentation, Incubation, Excellent Communication and
Convincing Power, Extensive interest and knowledge about Electronic Gadgets and related technologies.”
ACHIEVEMENTS
• Best Naval Cadet award received Con. Major Sudhir behal in 2008.
• Best Student award from S.Navjot Singh Sidhu in 2014.
• Best Anchor award received from Education Minister S. Inderbir Singh Bolaria.
EMPLOYMENT EXPERIENCE
FEB 2015 – Till Date
MOGLI LABS (INDIA) PVT LTD
Deputy Manager (BD and Operations)
JOB PROFILE:
● Lead Generation and client interaction
● Identify growth areas through market analysis
● Review and analyses market trends / competition
● Built a strong team that primarily focus on field and client acquisitions.
● Coordinated with team members to design different tasks for marketing as well as corporate tie
up.
• Process Adherence - 9 hours operation, Break time, Planned Leaves, Punctuality.
● Helped the product team to gather the feedback from various customers and manufacturing
industries.
New operator acquisition / Operator Retention - Ensuring the AM Executives / BD Executives
achieving the defined target on per month basis.
JAN 2015 – FEB 2015
JUGNOO (AUTOS) (SOCOMO TECHNOLOGY. Pvt. Ltd.)
Supply Manager (Punjab Region)
JOB PROFILE:
• Identifying the potential Vendors and positive leads and converting them into our Potential Operator
who can provide us with sufficient no. of Active Autos for the achievement of branch sales target.
• Planning & implementing marketing activities.
• Setting up new marking strategies.
• Managing customer relationships with existing clients and also with new clients.
• Logging and progressing all new leads / potential sales enquiries.
2. • Making sales calls and handling enquiries from potential customers.
• Work close with the AVP and analyze the data provided by the customer.
• Team Management / Operator / Driver Management – Meeting, training and Forums - Meeting with
Operators / Drivers once in every Fortnight and training for new attachments are conducted as & when
required.
• Documentation/Vendor Registration - Ensuring the AM Executive / BD Executive collect all documents
within 10 days from the date of acquisition and submitted as per the defined guidelines.
• Supply Lead - Ensuring the BD Executive convert 50% leads into new attachments.
• New operator acquisition / Operator Retention - Ensuring the AM Executives / BD Executives
achieving the defined target on per month basis.
Oct 2013 – Jan 2015
Gurdas filling station
Sales Manager
JOB PROFILE:
• Achieving the Sales Targets in time given by company.
• Organizing weekly team meetings with staff, Managers& Operation Staff.
• Involved in the day to day management of clients.
• Address client concerns and ensure the resolution of issues in a timely manner.
• Maintaining contact with clients - giving them regular updates.
• Oversee existing campaigns to grow key accounts.
• Delivering ongoing market analysis and assessment of competitors.
• Retain accounts through the development of strong relationships with key decision makers.
• Should have the knowledge about the Market, Competitors and Clients nature of business.
• Maintaining the Clients Database.
• Sending Daily Sales Report to Branch Manager
• Complete Market Planning, Product Management, Marketing and Brand Building for oil lubricants.
• Inventory management
• Vendor dealings and clients making
QUALIFICATION
Bachelor of Technology
Functional Areas: Computer Science
Global Institute of Management and Technology, Amritsar
July 2011 - July 2015
Advanced Diploma in Information Technology
Govt. Polytechnic college
August 2009 - April 2011
3. I.S.C.E. & I.S.C.
D.A.V. SEN. SEC.School ,Amritsar
TRAINING
2014 (6 Months) KHANNA PAPER MILL , Amritsar
Project Title : video conferencing software
Synopsis : To make video conference calls for the organization.
ACHIEVEMENT AND AWARDS
• Received Certificate for the Hindi Elocution in the year 1999
• Received Certificate for the Art competition in the year 1999
• Received first prize for Sports in slow cycle race in year 2013.
• Received Best student award in college from S Navjot singh sidhu.
• Received Academic Aptitude & Achievement Tests (AAT) Performance Certificate the year 2007.
• Received Certificate for the Guard of Honour (NCC) in the year 2008..
• Received Certificate for NCC CATC camp in the year 2011.
PERSONAL DETAILS
Mother's name: Mrs Manju Sharma
Sex: Male D.O.B.: 08.11.1993 Marital Status: Unmarried
(GAURAV SHARMA)
