Adriara Addison is a Team Lead/Supervisor with over 7 years of experience in medical billing, customer service, and administrative roles. She currently works as a Team Lead Manager for medical billing at Affiliate Asset Solutions, where she supervises the night shift employees and has been praised for her attention to detail, customer service, and team player attitude. Prior to this role, she held positions in customer service, data entry, and administrative support.

1. Adriara Addison
680 Fayetteville Rd. Se
Atlanta, GA 30316
adriaraaddison@gmail.com - (678)463-9763
TEAM LEAD / SUPERVISOR
Acomplished Medical Biller Management, with broad Financial and Account Management
expertise. Bring in great customer service, problem resolution, critical thinking skills to the team.
Very dependable and dedicated to my work ethics. Consistently praised for the quality and
timeliness of reports, attention to detail, exemplary customer service delivery and team-player
attitude. assisted in all areas of administrative work including data entry, receptionist duties, file
organization, research and development. Willing to relocate: Anywhere Authorized to work in
the US for any employer
WORK EXPERIENCE
Team Lead Manager/Medical Biller Affiliate Asset Solutions - Peachtree Corners, GA - October
2015 to Present
Responsibilities Supervisor of night shift employees Medical Biling Data Entry Account
Management Train new hires Account Support Admin/Clerical duties
Accomplishments Within 6 months of working as a part-time medical biller, I was promoted to
Team Lead where i supervise a number of employees on the night shift.
Skills Used Medical Billing Collections Customer Service
Caregiver/Personal Assistant westWood living center - Cary, NC - June 2014 to February 2015
Shift Manager/Assistant Manager Wendy's - Stockbridge, GA - 2009 to 2013
30281)
Order Taking/Cash Handler/Customer Service/Cleaning Restaurant
Customer Service Representative/Financial Coach Finncial Services Credit Solutions - Atlanta, GA
- 2011 to 2012
Answering Inbound calls/ Customer support
Credit Resolution

2. Detention Technician Dekalb County Sheriff's Office - Decatur, GA - 2010 to 2011
30032)
Housing Inmates/Data Entry/Answering Calls/Booking/Release
EDUCATION
Licensed in Cosmetology Proway Hair School - Stone Mountain, GA 2015 to 2016
Eagles Landing HIgh School- Mcdonough, Ga 2005-2009
SKILLS
Team Leader (1 year), Management (3 years)
ADDITIONAL INFORMATION
• Skills • • Report Development • • Staff motivation • • Active learning • • Customer Service • •
Problem resolution • • Critical thinking • • Self-starter • • Attention to detail • • Typing 85 WPM
• • Microsoft office skills • • Time management • • Internet Research • * Data Entry
• Scheduling • Facilitating onboarding of new employees by scheduling training, answering
questions and processing paperwork. • Multitasking • Demonstrated proficiencies in telephone,
e-mail, fax and front-desk reception within high-volume environment, supervising a number of
employees.