The document is a cover letter and resume from Carla Jackson applying for a position with the HR department. She has over 5 years of experience in clerical work including accounting, payroll, and customer service. Her resume details her work history and qualifications for various clerical, administrative, and customer service roles demonstrating her skills in Microsoft Office, accounting software, and attention to detail.

1. Attention:HRDept.
Hello,myname isCarla Jacksonand I saw your recentad inThe Advantage. Iam trulyconfident
inmy abilitytohandle thispositionsuccessfully.Ihave experience inaccounting,payroll, andcustomer
service.Iam proficientwith computerstoinclude, butnotlimitedto:MSOffice, Quickbooks,Dentrix,
and E Clinical Works. Iam organizedwithattentiongiventodetail andcapable of managingabusy
office environment.
The followingisabrief synopsisof myworkhistoryandas youwill notice Ihave overfive years
workexperience inthe clerical field.If uponreview youfeel thatIam the rightcandidate forthis
positionpleasecontactme at the email addressand/orphone numberlocatedatthe topof myresume.
Thank youfor yourconsiderationandIlookforwardto hearingfromyousoon.
Sincerely,
Carla Jackson/ 912-245-9254

2. Carla A. Jackson
100 N. Fifth Ave. apt 21 Glenwood, GA 30428
(912) 245-9254 /carlabell628@gmail.com
Core Strengths: I am a charismatic customer service oriented professional with experience in the accounting and
clerical field. I am highly proficient with Microsoft Office: Excel (spreadsheets), Word, Dentrix and E Clinical
works for office management. I type 60 wpm, with attention given to detail; fax, file, print, scan, and copy. I am
also, a team player, trustworthy, and ready to work.
Work Experience
Farmer’s Furniture Corp. / Ambassador 1205 Bellevue Ave., Dublin, GA 08/2015-present
Credit Accounts Clerk
Duties: Entered payments to individual accounts,prepared and balanced daily deposit; generated,collected, and
filed accounting reports.Retrieved daily email correspondence and delivered printed hard copies to required
departments.
Jackson Xpert Tax 88 7th Ave, Glenwood, GA 01/2015-04/2015
Tax Preparer
Duties: Greeted customers and answered phone. Completed 6 wk. Tax Prep Course and prepared basic forms and
schedules for individual income tax returns. Entered, maintained, and discarded confidential information for tax
purposes.
ResCare Homecare 1003 Bellvue Ave, Dublin, GA 11/2013-01/2015
DCP/Direct Care Pro
Duties: Assisted clients with homemaker tasks, nutrition, and personal care. Escorted clients to and from
appointments and ran errands. Maintained medical records and collected samples for analysis.
Styles By Paula 52 5th Ave, Glenwood, GA 10/2011-09/2013
Stylist Assistant/Receptionist/Inventory Controller
Duties: Answered phone, scheduled appointments, and greeted customers. Maintained inventory and made
orders/purchases as required. Performed selected salon services; shampoo, style prep, make-up, and facial waxing.
Flash Foods, Inc. 312 Spring St., Mt. Vernon, GA 02/2010-10/2011
Sales Associate
Duties: Processed cash, debit, and credit card payments for merchandise. Completed purchase orders and reset
digital gas meters as required. Stocked shelves, cleaned store, and set up displays for daily/weekly promotions.

3. Big LotsSweet Onion Plaza HWY 280, Vidalia, GA 08/2008-03/2009
CSR/Cashier/Stocker
Duties: Handled cash reconciliations for each shift and gave cash refunds and issued credit memorandums to
customers for returned merchandise. Answered questions about products, services, and company policies; used
problem solving skills for resolving customer complaints.
Affiliated Computer Services Closed, McRae, GA 08/2003-07/2008
Medical Billing Specialist
Duties: Coded and processed Medicare/Medicaid claims for providers in GA and FL. Searched, located, filed, and
downloaded daily work files from the main company data base.
Education
Wheeler County High School Alamo, GA Graduated 1991 Diploma
Southeastern Technical College Vidalia, GA Graduated 1993 Cosmetology
Careerbuilder.com University online course Completed 2013 DCP training
Preventing Sexual Harassment online course Accreditation 2013
Compliance Orientation Training online course Accreditation 2013
Identify Abuse,neglect, and Exploitation of Disabled online course Accreditation 2013
Gwinnett Technical College Lawrenceville, GA CPR Certification 2014