Kadie-Ann Bryan is an experienced administrative professional seeking a new position. She has over 10 years of experience in roles such as order processing clerk, HR document processor, employment verifications administrator, business license clerk, telesales representative, ticket agent, customer service representative, personal assistant, and restaurant general manager. Bryan has strong skills in areas like customer service, problem management, scheduling, research, accounting, and using Microsoft Office. She holds an Associate's degree in Business Administration and a diploma in Medical Billing and Coding.

1. KADIE-ANN BRYAN
35 Medallion Lane
Willingboro, NJ 08046
Cell: 678-559-2354
Email: kadie.bryan79@gmail.com
Objectives
A versatile skilled administrative professional with outstanding interpersonal, communications,
negotiations and management skills, seeking an organization that can benefit from my skill set and builds
their profitability portfolio therein
WORK EXPERIENCE
Fairway Supermarkets (Temp) New York, NY Sept 2017 – Present
Order Processing Clerk/Administrative Assistant
 Input store orders into purchase order database and follow up on orders
 Inform store of expected delivery date or any out of stock (OOS) or discontinued items
 Created purchase orders to replenish inventory and check inventory control logs
 Purchase Order and Invoice reconciliation i.e., (Cost)
 Created all Correspond with all levels of personnel to expedite any missing or delayed shipments
 Responsible for creating all memo's, letters and meeting minuets along with booking conference rooms
and travel arrangements
Home Depot Corporate (Temp) Marietta, GA April 2017 - Sept 2017
HR Document Processor/Employment Verifications Admin/Business License and Tax Clerk
● Handled documents of all conditions and prepared documents for scanning to include removing
fasteners,taping and fixing tears and all other things needed to ensure the document will properly scan
● Correctly redacted Protected Health Information (PHI) and Personally Identifiable Information (PII), in
compliance with CMS and HIPAA regulations.
● Processed employment, wage,insurance and 401k verification request for current and former
employees from various entities into QueWeb database to be properly assigned and worked
accordingly
 Prepare lists of overdue accounts,license suspensions and issuances.
 Evaluate license information on applications to verify completeness and accuracy
 Collect deposits, payments or fees for all business and contractor licenses
 Maintain database of all business license expiration and renewals
Comcast Corporation Alpharetta, GA Jan 2016 - Apr 2017
Team Lead TelesalesRep 2 Blast
● Contact potential or existing customers to inform them about a product or service using scripts
● Answer questions about products or the company
● Ask questions to understand customer requirements and close sales
● Create an inspiring team environment with an open communication culture
● Monitor team performance and report on metrics
● Discover training needs and provide coaching
● Listen to team members’ feedback and resolve any issues or conflicts
● Suggest and organize team building activities
UniverSoul Circus Atlanta, GA March 2015 – Nov 2015
Box Office Ticket Agent/Customer Service
● Assisted in selling tickets in person via Ticketmaster host system and provided a quality front
line service to customers
● Demonstrated excellent ability to communicate accurate and pertinent information to customers
● Strong problem-solving ability to de-escalate and assist customers with purchasing tickets for the
correct event and time that they were seeking upon arrival
● Excellent cash handling experience and ability to work with accuracy and attention to detail in
fast paced high volume environment

2. Wal-Mart Corporation Atlanta, GA March 2014 – Feb 2015
Customer Service Representative
● Responded promptly, handled and resolved customer inquiries and complaints
● Processed over 300 customer returns and exchanges totaling over $4500 daily using POS system and
keeping in compliance with company policy
● Worked among peers and administration to manage request and unresolved issued and
forwarded information to the appropriate internal departments
● Applied sound judgment and kept record of customer interaction and actions taken to resolve
all transactions, inquiries and complaints.
Uplifting The Community/ Elite Cafe Atlanta, GA September 2012 - March 2014
Personal Assistant 09/2012 to 11/2012
● Successfully closed out an old business location and acquired a new location
● Efficiently acquired all licenses for new business i.e. (food Permit, health inspections, fire
code inspections, business and sales tax license)
● Facilitated in project of opening the new business and played an implemental part establishing
and designing the restaurant from birth to grand opening.
● Conducted market research and demographic survey of area to create a menu that would cater to the
clientele
● Managed,planned, prepared and supervised all schedules, travel arrangements,
accommodations, contracts,written correspondence and documentation of the CEO
● Assessed CEO’s needs and requirements,formulated an action plan to achieve them, attended meetings
in CEO’s absence,provided a detailed comprehensive report of minutes and arranged meetings and
appointments with individuals on a priority basis
General Manager 11/2012 to 03/2014
● Managed day to day operations of restaurant managed front house/back house operations for medium
volume restaurant with a staff of 2 cooks, 1 prep cook and seating for 35 patrons
● Handled bi-weekly inventory, vendor relations, food quality, customer service and cost-
efficient purchasing of food to run restaurant
● Brainstorm and implemented all ideas, marketing strategies and material to promote and generate sales,
which increased sales by 80% from $500 daily to $900 with 60 days and gained 35% of new customers
● Developed and incorporated a more cost-effective menu to increase overall revenue, maintained
and operated POS system making updates and changes as needed along with daily close out of
system creating credit card batches and daily deposit reports
● Reduced and controlled expense by proactively managing vendor pricing and creating an in-
depth product price analysis
● Processed payroll, created reports,employee schedules and effectively managed employee time
Professional Education
Taylor Business Institute New York, NY
Business Administration
Associate Degree
2000 - 2002
Academic Education
Prism Career Institute Cherry Hill, NJ
Medical billing and coding
Diploma/Certificate 2009
SKILLS
Customer Service| Customer Care| Problem Management| Scheduling| Calendaring| Multitasking| Prioritizing| Advanced
Research| Light Accounting| Business Management| ProposalWriting| Grant Writing| Expense Reporting| Budgeting|
Travel Arrangements| Executive Administrative Functions| Microsoft Office Proficient| Internet Savvy| Management| Organized|
Detailed Oriented