1. DESSIA CARTER
6918 Waterfront Way Riverview FL 33578•(731)613-0719•(813)770-6795
dessiac@hotmail.com
PROFILE
Self motivated leader. A highly dedicated professional with excellent communication, time management, and
organizational skills. Career minded with a firm sense of communication and dedication.
AREAS OF EXPERTISE
Area Director
• Assisted in the creation of the company policy and procedure manual, employee handbook, as well as other
required company documentation.
• Participated in the upstart of the Human Resources, Training and Incident Management departments.
• Attended required training with the State of Tennessee DMRS division in order to open a new provider
agency.
Training Coordinator
• Responsible for teaching DMRS classes to all staff.
• Prepared training schedule and notified staff of required attendance.
• Maintained a computerized tracking system of all required training.
• Prepared for and assisted auditors for State mandatory audits.
Case Management
• Controlled finances of individuals on case load.
• Created and maintained schedules of approximately 50 staff.
• Recruited, hired, reprimanded and terminated staff.
• Designed staff development.
• Prepared reports and submitted in timely manner.
• Developed and conduced staff meetings.
• Worked directly with upper management to focus on development of company.
• Participated in the prevention/correction of environmental hazards and safety issues.
Retail Management
• Exceeded sales goals on a weekly basis.
• Solely responsible for the recruitment, hiring and training, reprimands and termination of all staff and
management team.
• Created schedules based on sales.
• Conduced inventory audits.
• Handled all customer service issues.
• Identified and handled security issues.
• Processed monthly/quarterly/annual reports.
• Inspected and processed shipments in and out of the store.
EMPLOYMENT HISTORY
RHA Trenton Tennessee 10/13 to 08/14
Self Employed Milan Tennessee 06/08 to 10/13
Innova Incorporated Jackson Tennessee 02/07 to 06/08
Easter Seals Jackson Tennessee 08/07 to 02/08
Bios of Tennessee Jackson & Bartlett Tennessee 12/05 to 1/07
Dollar General Jackson & Milan Tennessee 06/04 to 10/04
Foot Action USA Jackson Tennessee 11/03 to 05/04
EDUCATION
Attending University of Memphis, Jackson Tennessee Present
• Studying for B.S. Management
Jackson State Community College Jackson Tennessee 1996
• Applied Associates Degree Office Administration