Austin Edmunds is an energetic management professional with experience in research supervision, customer service, logistics, and quality engineering. He emphasizes process improvement and mentoring staff to increase profits and customer satisfaction. Currently he is a Research Supervisor at the Institute for Public Policy and Social Research at Michigan State University where he manages day-to-day operations and coaches staff.

1. AUSTIN EDMUNDS
3701 Seney Dr. Lake Orion, MI 48360
Cell: 248-882-7846
edmunds5@msu.edu
SUMMARY
Energetic management professional versed in business management. Emphasizes process improvement to
increase profits and customer satisfaction.
SKILLS
EXPERIENCE
INSTITUTE FOR PUBLIC POLICY AND SOCIAL RESEARCH
East Lansing, MI
Research Supervisor 10/2016 to Present
 Managing the day-to-day and long-term operations within the Office for Survey Research.
 Collecting and reporting information on survey interviews during business hours.
 Coaching and mentoring staff members by offering constructive feedback and taking interest in
their long-term career growth.
TRANSCEND CREATIVE GROUP
Southfield, MI
Staff Member 05/2016 to 07/2016
 Mercedes-Benz E Class Tour – Hospitality Business.
 Noted for outstanding service while interacting with customers and coworkers alike.
 Assisted guests with any special requests during their visits.
SHANNON PRECISION FASTENER LLC
Madison Heights, MI
Logistics Trainee / Quality Engineer 06/2015 to 09/2015
 Assisted with outbound logistics of distributing facility - part sorting, organizing, Microsoft Excel
 Quality Engineer for part sample analysis
 Handled quality dept. equipment – Jenoptik sensory equipment, CAD, Microsoft Access
EDUCATION
Michigan State University – Eli Broad College of Business, East Lansing, MI 48823
ACTIVITIES
Delta Sigma Pi – Professional Business Fraternity – Committee Member for Professional Events
 Excellent communicator
 Cold calling
 Work force management
 Microsoft Access Suite
 Adaptable
 Leadership mentoring
 Exceptional time management skills
 Organization