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SCM Strategy in SCMSCM Strategy in SCM
Prof.Ramachandran, CIMAT
SCM StrategySCM Strategy
Supply chain
strategy framework
Demand flow
Strategy
Technology
integration strategy
Collaboration
Strategy
Customer
Service
Strategy
Prof.Ramachandran, CIMAT
Collaboration StrategyCollaboration Strategy
Manufacturer/Supplier Collaboration
Manufacturer/Customer Collaboration
Collaboration with Third Party and
Fourth Party logistics providers
Prof.Ramachandran, CIMAT
Demand Flow StrategyDemand Flow Strategy
Demand Forecasting
(Demand Planning)
Managing flow of goods from suppliers
through the manufacturing and
distribution chain to the customer.
Prof.Ramachandran, CIMAT
Customer Service StrategyCustomer Service Strategy
Customer Segmentation
Cost to Serve
Revenue management
Prof.Ramachandran, CIMAT
Technology Integration StrategyTechnology Integration Strategy
Intelligent Decision Support
Execution management
Integration of Elements of Customer
Service Focussed organisation
Prof.Ramachandran, CIMAT
Customer Focus in SCMCustomer Focus in SCM
Customer analysis
Demand and lead time management
Purchasing/Supplier partnering
Cost benefit and analysis
Manufacturing/Remanufacturing
Materials Management
Inventory management and control
Transportation
Prof.Ramachandran, CIMAT
ForecastingForecasting
In the supply chain context is the art and
science of predicting a future demand.
A planning tool that helps management in
its attempts to cope with the uncertainty
of the future, relying mainly on data from
the past and present and analysis of
trends.
Forecasting starts with certain
assumptions based on the management's
experience, knowledge, and judgment.
Prof.Ramachandran, CIMAT
Role of Forecasting in a Supply ChainRole of Forecasting in a Supply Chain
andand Demand PlanningDemand Planning
The basis for all strategic and planning
decisions in a supply chain
Used for both push and pull processes
Examples:
◦ Production: scheduling, inventory, aggregate
planning
◦ Marketing: sales force allocation, promotions,
new production introduction
◦ Finance: plant/equipment investment,
budgetary planning
◦ Personnel: workforce planning, hiring, layoffsProf.Ramachandran, CIMAT
Characteristics of ForecastsCharacteristics of Forecasts
Forecasts are always wrong. Should
include expected value and measure of
error.
Long-term forecasts are less accurate than
short-term forecasts (forecast horizon is
important)
Aggregate forecasts are more accurate
than disaggregate forecasts
It’s an Integral Part of Decision Making.
Prof.Ramachandran, CIMAT
Forecasting MethodsForecasting Methods
Qualitative: primarily subjective; rely on
judgment and opinion
Time Series: use historical demand only
◦ Static
◦ Adaptive
Causal: use the relationship between
demand and some other factor to develop
forecast
Simulation-Imitate consumer choices that
give rise to demand Can combine time
series and causal methods
Prof.Ramachandran, CIMAT
Qualitative MethodsQualitative Methods
Grass Roots
Market Research
Panel Consensus
Executive Judgment
Historical analogy
Delphi Method
Qualitative
Methods
Prof.Ramachandran, CIMAT
SCM PLANNINGSCM PLANNING
Demand Planning
Aggregate Planning
Replenishment Planning
Purchase Planning
Prof.Ramachandran, CIMAT
 Demand forecasting: The creation of a projection for
unconstrained demand for a product or service over time
 Demand planning: The development of a forecast that
reflects known constraints and any possible associated
impacts that may occur as a result of external events,
capacity (either production or logistics) or changing
priorities
 Demand management: Influencing demand via the
addition (or cancellation) of activity, the increasing or
reduction of price, or the rationing or allocation of stock.
Prof.Ramachandran, CIMAT
Basic Approach to DemandBasic Approach to Demand
ForecastingForecasting
Understand the objectives of forecasting
Integrate demand planning and forecasting
Identify major factors that influence the
demand forecast
Understand and identify customer
segments
Determine the appropriate forecasting
technique
Establish performance and error measures
for the forecast
Prof.Ramachandran, CIMAT
Demand PatternsDemand Patterns
Lumpy Slow Erratic
Fast
Positive Trend Negative Trend
ObsoleteNew Dying
Prof.Ramachandran, CIMAT
Demand PlanningDemand Planning
Demand planning is a multi-step
operational supply chain management
(SCM) process used to create reliable
forecasts.  Effective demand planning can
guide users to improve the accuracy of
revenue forecasts, align inventory levels
with peaks and troughs in demand, and
enhance profitability for a given channel
or product.
Prof.Ramachandran, CIMAT
Steps in Demand PlanningSteps in Demand Planning
Importing historical sales data
Creating statistical forecasts
Collaborating with customers
Managing forecasts
Building consensus forecasts
Supply and demand collaboration
Confirmation with customers
Re-examining data and adjusting planning
accordingly.
Prof.Ramachandran, CIMAT
Purchasing:Purchasing:
Function of buying Goods & Services
from External Source to an Organisation
Main Activity in Area of Material
management.
first element which affects the product
cost
Prof.Ramachandran, CIMAT
Objectives Of PurchasingObjectives Of Purchasing
ManagementManagement
 To purchase the required material at minimum possible
price by following the company policies. to keep
department expenses low.
 Development of good & new vendors(suppliers).
 Development of good relation with the existing
suppliers. training & development of personal
employees in department.
 To maintain proper & up to date records of all
transactions.
 Participating in development of new material and
products. to contribute in product improvement. to
take Economic "MAKE OR BUY" decisions.
Prof.Ramachandran, CIMAT
Principles Of PurchasingPrinciples Of Purchasing
ManagementManagement
Buying Material at right QUALITY.
In the right QUANTITY.
From the right SOURCE.
At the right PRICE.
Delivered at the right PLACE.
At the right TIME.
With right mode of TRANSPORT.
Prof.Ramachandran, CIMAT
Purchasing ProcessPurchasing Process
Approving
Studying Market
Making Purchase Decision
Placing Orders
Receipting Goods and Services Received
Accounting Goods and Services
Receiving Invoices and Making Payment
Credit note in case of material defect
Prof.Ramachandran, CIMAT
Purchasing ManagementPurchasing Management
ProcessProcess
Purchasing Planning,
Purchasing Tracking,
Purchasing Reporting,
Negotiate
Prof.Ramachandran, CIMAT
Purchasing PlanningPurchasing Planning
creating purchasing projects and tasks
providing related information (files, links, notes
etc.)
assigning purchasing tasks to the concern
person
setting task priorities, start/finish dates etc.
assigning supervisors
setting reminders
control and evaluation
Prof.Ramachandran, CIMAT
Stages in PurchasingStages in Purchasing
Transactional Stage
Price negotiation
Coordination
Cross functional
External Integration
Prof.Ramachandran, CIMAT
Make or Buy DecisionMake or Buy Decision
Outsourcing is closely related to make or
buy decision. The corporations made
decisions on what to make internally and
what to buy from outside in order to
maximize the profit margins.
KAIZEN Principle
HAWEI
Prof.Ramachandran, CIMAT
4 Values of M or B4 Values of M or B
The volume
The fixed cost of making
Per-unit direct cost when making
Per-unit cost when buying
Prof.Ramachandran, CIMAT
FormulaFormula
Cost to Buy (CTB) = Volume x Per-unit
cost when buying
Cost to Make (CTM) = Fixed costs +
(Per-unit direct cost x volume)
Prof.Ramachandran, CIMAT
Reasons for MakingReasons for Making
Cost concerns
Desire to expand the manufacturing focus
Need of direct control over the product
Intellectual property concerns
Quality control concerns
Supplier unreliability
To maintain a backup source
Political and environment reasons
Organizational pride
Reduction of logistic costs (shipping etc.)
Prof.Ramachandran, CIMAT
Reasons for BuyingReasons for Buying
Lack of technical experience
Supplier's expertise on the technical
areas and the domain
Cost considerations
Need of small volume
Insufficient capacity to produce in-house
Brand preferences
Strategic partnerships
Prof.Ramachandran, CIMAT
The ProcessThe Process
Prof.Ramachandran, CIMAT
Cost ManagementCost Management
Cost management is the process of
planning and controlling the budget of a
business.
Cost management is a form of
management accounting that allows a
business to predict impending
expenditures to help reduce the chance
of going over budget.
Prof.Ramachandran, CIMAT
Life Cycling Cost in SCMLife Cycling Cost in SCM
Initial Cost Target
Final Cost Target
Contract Baseline
Cost/Price Continuous Investment
Prof.Ramachandran, CIMAT
Cost Analysis(Elements)Cost Analysis(Elements)
Profit margin
Selling and Administration cost
Production Overhead
Direct Labour Cost
Direct Managerial Cost
Prof.Ramachandran, CIMAT
Cost Based Pricing ModelsCost Based Pricing Models
Margin Based Model
cost+(marginal rate)(unit selling price)
unit selling price=cost+(1-marginal rate)
Prof.Ramachandran, CIMAT
Inventory Management in SCMInventory Management in SCM
•What is Inventory
•Roles and Types
•Costing
•Techniques
Prof.Ramachandran, CIMAT
MeaningMeaning
Inventory management is the process of
efficiently overseeing the constant flow of
units in and out of an existing inventory
Prof.Ramachandran, CIMAT
Supplie
r
Manufacturin
g
Distribut
er
Retailer
Custome
r•Inventories
•Raw Materials
•Work in Progress
•Finished Goods
•Goods in
Transit
•Finished Goods
SCM/Inventories
Traditional Supply Chain Management
(SCM)
G.Trites, J.Boritz, “e-business strategies, a Canadian perspective for a networked world” ,Pearson-Prentice Hall,Prof.Ramachandran, CIMAT
What is Inventory?What is Inventory?
Prof.Ramachandran, CIMAT
Reasons for InventoriesReasons for Inventories
o Improve Customer Service
o Economies of purchasing
o Economies of Production
o Transportation Savings
o Hedge against future
o Unplanned shocks(labor strikes, natural
disasters, surges in demand, etc)
o To maintain independence in supply chain
Prof.Ramachandran, CIMAT
INVENTORY TYPESINVENTORY TYPES
*RAW MATERIALS
*WORK-IN-PROGRESS
*FINISHED GOODS
*TRANSIT INVENTORY
*BUFFER INVENTORY
*DECOUPLING INVENTORY
Prof.Ramachandran, CIMAT
Development of EOQ ModelDevelopment of EOQ Model
(a.) Develop a COST EQUATION (MODEL)
QUANTITIVELY and QUANTITIVELY
TC = Holding cost + Setup Cost + DC
(b.) Minimize the total cost equation (model)
(c.) Find REORDER QUANTITY
D = annualD = annual
demand indemand in
unitsunits
C = cost of anC = cost of an
individualindividual
itemitem
Prof.Ramachandran, CIMAT
AnnualCost
Total Cost of Holding and Setup (order)
Holding Cost
Setup (order) Cost
Order QuantityOptimal Order
Quantity (Q*)
Minimum
totalcost Minimizing Cost
Prof.Ramachandran, CIMAT
Role of Inventory in Supply ChainRole of Inventory in Supply Chain
Prof.Ramachandran, CIMAT
Continued..Continued..
Decoupling
Balancing supply and demand
Uncertainities
Prof.Ramachandran, CIMAT
Measures of Product availabityMeasures of Product availabity
Product fill rate(fr)
Order fill rate
Cycle service level (CSL)
Prof.Ramachandran, CIMAT
Two Types of CostTwo Types of Cost
– Costs of storage space (E.g. warehouse depreciation)
– Security
– Insurance
– Forgone interest on working capital tied up in inventory
– Deterioration, theft, spoilage, or obsolescence
– Clerical costs of preparing purchase orders
– Some spent finding suppliers and expediting orders
– Transportation costs
– Receiving costs (E.g. unloading and inspection)
Holding
Cost:
Ordering
Cost:
Prof.Ramachandran, CIMAT

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Unit 2 SCM Strategy

  • 1. SCM Strategy in SCMSCM Strategy in SCM Prof.Ramachandran, CIMAT
  • 2. SCM StrategySCM Strategy Supply chain strategy framework Demand flow Strategy Technology integration strategy Collaboration Strategy Customer Service Strategy Prof.Ramachandran, CIMAT
  • 3. Collaboration StrategyCollaboration Strategy Manufacturer/Supplier Collaboration Manufacturer/Customer Collaboration Collaboration with Third Party and Fourth Party logistics providers Prof.Ramachandran, CIMAT
  • 4. Demand Flow StrategyDemand Flow Strategy Demand Forecasting (Demand Planning) Managing flow of goods from suppliers through the manufacturing and distribution chain to the customer. Prof.Ramachandran, CIMAT
  • 5. Customer Service StrategyCustomer Service Strategy Customer Segmentation Cost to Serve Revenue management Prof.Ramachandran, CIMAT
  • 6. Technology Integration StrategyTechnology Integration Strategy Intelligent Decision Support Execution management Integration of Elements of Customer Service Focussed organisation Prof.Ramachandran, CIMAT
  • 7. Customer Focus in SCMCustomer Focus in SCM Customer analysis Demand and lead time management Purchasing/Supplier partnering Cost benefit and analysis Manufacturing/Remanufacturing Materials Management Inventory management and control Transportation Prof.Ramachandran, CIMAT
  • 8. ForecastingForecasting In the supply chain context is the art and science of predicting a future demand. A planning tool that helps management in its attempts to cope with the uncertainty of the future, relying mainly on data from the past and present and analysis of trends. Forecasting starts with certain assumptions based on the management's experience, knowledge, and judgment. Prof.Ramachandran, CIMAT
  • 9. Role of Forecasting in a Supply ChainRole of Forecasting in a Supply Chain andand Demand PlanningDemand Planning The basis for all strategic and planning decisions in a supply chain Used for both push and pull processes Examples: ◦ Production: scheduling, inventory, aggregate planning ◦ Marketing: sales force allocation, promotions, new production introduction ◦ Finance: plant/equipment investment, budgetary planning ◦ Personnel: workforce planning, hiring, layoffsProf.Ramachandran, CIMAT
  • 10. Characteristics of ForecastsCharacteristics of Forecasts Forecasts are always wrong. Should include expected value and measure of error. Long-term forecasts are less accurate than short-term forecasts (forecast horizon is important) Aggregate forecasts are more accurate than disaggregate forecasts It’s an Integral Part of Decision Making. Prof.Ramachandran, CIMAT
  • 11. Forecasting MethodsForecasting Methods Qualitative: primarily subjective; rely on judgment and opinion Time Series: use historical demand only ◦ Static ◦ Adaptive Causal: use the relationship between demand and some other factor to develop forecast Simulation-Imitate consumer choices that give rise to demand Can combine time series and causal methods Prof.Ramachandran, CIMAT
  • 12. Qualitative MethodsQualitative Methods Grass Roots Market Research Panel Consensus Executive Judgment Historical analogy Delphi Method Qualitative Methods Prof.Ramachandran, CIMAT
  • 13. SCM PLANNINGSCM PLANNING Demand Planning Aggregate Planning Replenishment Planning Purchase Planning Prof.Ramachandran, CIMAT
  • 14.  Demand forecasting: The creation of a projection for unconstrained demand for a product or service over time  Demand planning: The development of a forecast that reflects known constraints and any possible associated impacts that may occur as a result of external events, capacity (either production or logistics) or changing priorities  Demand management: Influencing demand via the addition (or cancellation) of activity, the increasing or reduction of price, or the rationing or allocation of stock. Prof.Ramachandran, CIMAT
  • 15. Basic Approach to DemandBasic Approach to Demand ForecastingForecasting Understand the objectives of forecasting Integrate demand planning and forecasting Identify major factors that influence the demand forecast Understand and identify customer segments Determine the appropriate forecasting technique Establish performance and error measures for the forecast Prof.Ramachandran, CIMAT
  • 16. Demand PatternsDemand Patterns Lumpy Slow Erratic Fast Positive Trend Negative Trend ObsoleteNew Dying Prof.Ramachandran, CIMAT
  • 17. Demand PlanningDemand Planning Demand planning is a multi-step operational supply chain management (SCM) process used to create reliable forecasts.  Effective demand planning can guide users to improve the accuracy of revenue forecasts, align inventory levels with peaks and troughs in demand, and enhance profitability for a given channel or product. Prof.Ramachandran, CIMAT
  • 18. Steps in Demand PlanningSteps in Demand Planning Importing historical sales data Creating statistical forecasts Collaborating with customers Managing forecasts Building consensus forecasts Supply and demand collaboration Confirmation with customers Re-examining data and adjusting planning accordingly. Prof.Ramachandran, CIMAT
  • 19. Purchasing:Purchasing: Function of buying Goods & Services from External Source to an Organisation Main Activity in Area of Material management. first element which affects the product cost Prof.Ramachandran, CIMAT
  • 20. Objectives Of PurchasingObjectives Of Purchasing ManagementManagement  To purchase the required material at minimum possible price by following the company policies. to keep department expenses low.  Development of good & new vendors(suppliers).  Development of good relation with the existing suppliers. training & development of personal employees in department.  To maintain proper & up to date records of all transactions.  Participating in development of new material and products. to contribute in product improvement. to take Economic "MAKE OR BUY" decisions. Prof.Ramachandran, CIMAT
  • 21. Principles Of PurchasingPrinciples Of Purchasing ManagementManagement Buying Material at right QUALITY. In the right QUANTITY. From the right SOURCE. At the right PRICE. Delivered at the right PLACE. At the right TIME. With right mode of TRANSPORT. Prof.Ramachandran, CIMAT
  • 22. Purchasing ProcessPurchasing Process Approving Studying Market Making Purchase Decision Placing Orders Receipting Goods and Services Received Accounting Goods and Services Receiving Invoices and Making Payment Credit note in case of material defect Prof.Ramachandran, CIMAT
  • 23. Purchasing ManagementPurchasing Management ProcessProcess Purchasing Planning, Purchasing Tracking, Purchasing Reporting, Negotiate Prof.Ramachandran, CIMAT
  • 24. Purchasing PlanningPurchasing Planning creating purchasing projects and tasks providing related information (files, links, notes etc.) assigning purchasing tasks to the concern person setting task priorities, start/finish dates etc. assigning supervisors setting reminders control and evaluation Prof.Ramachandran, CIMAT
  • 25. Stages in PurchasingStages in Purchasing Transactional Stage Price negotiation Coordination Cross functional External Integration Prof.Ramachandran, CIMAT
  • 26. Make or Buy DecisionMake or Buy Decision Outsourcing is closely related to make or buy decision. The corporations made decisions on what to make internally and what to buy from outside in order to maximize the profit margins. KAIZEN Principle HAWEI Prof.Ramachandran, CIMAT
  • 27. 4 Values of M or B4 Values of M or B The volume The fixed cost of making Per-unit direct cost when making Per-unit cost when buying Prof.Ramachandran, CIMAT
  • 28. FormulaFormula Cost to Buy (CTB) = Volume x Per-unit cost when buying Cost to Make (CTM) = Fixed costs + (Per-unit direct cost x volume) Prof.Ramachandran, CIMAT
  • 29. Reasons for MakingReasons for Making Cost concerns Desire to expand the manufacturing focus Need of direct control over the product Intellectual property concerns Quality control concerns Supplier unreliability To maintain a backup source Political and environment reasons Organizational pride Reduction of logistic costs (shipping etc.) Prof.Ramachandran, CIMAT
  • 30. Reasons for BuyingReasons for Buying Lack of technical experience Supplier's expertise on the technical areas and the domain Cost considerations Need of small volume Insufficient capacity to produce in-house Brand preferences Strategic partnerships Prof.Ramachandran, CIMAT
  • 32. Cost ManagementCost Management Cost management is the process of planning and controlling the budget of a business. Cost management is a form of management accounting that allows a business to predict impending expenditures to help reduce the chance of going over budget. Prof.Ramachandran, CIMAT
  • 33. Life Cycling Cost in SCMLife Cycling Cost in SCM Initial Cost Target Final Cost Target Contract Baseline Cost/Price Continuous Investment Prof.Ramachandran, CIMAT
  • 34. Cost Analysis(Elements)Cost Analysis(Elements) Profit margin Selling and Administration cost Production Overhead Direct Labour Cost Direct Managerial Cost Prof.Ramachandran, CIMAT
  • 35. Cost Based Pricing ModelsCost Based Pricing Models Margin Based Model cost+(marginal rate)(unit selling price) unit selling price=cost+(1-marginal rate) Prof.Ramachandran, CIMAT
  • 36. Inventory Management in SCMInventory Management in SCM •What is Inventory •Roles and Types •Costing •Techniques Prof.Ramachandran, CIMAT
  • 37. MeaningMeaning Inventory management is the process of efficiently overseeing the constant flow of units in and out of an existing inventory Prof.Ramachandran, CIMAT
  • 38. Supplie r Manufacturin g Distribut er Retailer Custome r•Inventories •Raw Materials •Work in Progress •Finished Goods •Goods in Transit •Finished Goods SCM/Inventories Traditional Supply Chain Management (SCM) G.Trites, J.Boritz, “e-business strategies, a Canadian perspective for a networked world” ,Pearson-Prentice Hall,Prof.Ramachandran, CIMAT
  • 39. What is Inventory?What is Inventory? Prof.Ramachandran, CIMAT
  • 40. Reasons for InventoriesReasons for Inventories o Improve Customer Service o Economies of purchasing o Economies of Production o Transportation Savings o Hedge against future o Unplanned shocks(labor strikes, natural disasters, surges in demand, etc) o To maintain independence in supply chain Prof.Ramachandran, CIMAT
  • 41. INVENTORY TYPESINVENTORY TYPES *RAW MATERIALS *WORK-IN-PROGRESS *FINISHED GOODS *TRANSIT INVENTORY *BUFFER INVENTORY *DECOUPLING INVENTORY Prof.Ramachandran, CIMAT
  • 42. Development of EOQ ModelDevelopment of EOQ Model (a.) Develop a COST EQUATION (MODEL) QUANTITIVELY and QUANTITIVELY TC = Holding cost + Setup Cost + DC (b.) Minimize the total cost equation (model) (c.) Find REORDER QUANTITY D = annualD = annual demand indemand in unitsunits C = cost of anC = cost of an individualindividual itemitem Prof.Ramachandran, CIMAT
  • 43. AnnualCost Total Cost of Holding and Setup (order) Holding Cost Setup (order) Cost Order QuantityOptimal Order Quantity (Q*) Minimum totalcost Minimizing Cost Prof.Ramachandran, CIMAT
  • 44. Role of Inventory in Supply ChainRole of Inventory in Supply Chain Prof.Ramachandran, CIMAT
  • 45. Continued..Continued.. Decoupling Balancing supply and demand Uncertainities Prof.Ramachandran, CIMAT
  • 46. Measures of Product availabityMeasures of Product availabity Product fill rate(fr) Order fill rate Cycle service level (CSL) Prof.Ramachandran, CIMAT
  • 47. Two Types of CostTwo Types of Cost – Costs of storage space (E.g. warehouse depreciation) – Security – Insurance – Forgone interest on working capital tied up in inventory – Deterioration, theft, spoilage, or obsolescence – Clerical costs of preparing purchase orders – Some spent finding suppliers and expediting orders – Transportation costs – Receiving costs (E.g. unloading and inspection) Holding Cost: Ordering Cost: Prof.Ramachandran, CIMAT

Editor's Notes

  1. Notes: