The document discusses supply chain management in the retail industry. It provides an overview of supply chain management concepts, including the key steps of sourcing, manufacturing, warehousing, distribution, and delivery to customers. It also outlines the need for supply chain management due to increasing complexity, costs, and competition in retailing. Finally, it briefly discusses the evolution of supply chain management approaches over time and some of the issues involved in developing an efficient supply chain framework.

1. Supply Chain Management Presented By: Kapil Batra Jyoti Arora

2. Agenda Introduction to Supply Chain Management Concept of Supply Chain Management Need of supply Chain Management Evolution of Supply Chain Management Issues involved in development of SCM framework

3. Introduction to Supply Chain Management

4. Introduction to Supply Chain Management Retail helps in Making goods available At the right time Takes care of customer preference Services to the customer

5. Complexity of Retail Department Store Cosmetics Kitchen Apparel Gifts Appliances Electronic Gadget

6. Department Store Cosmetics Kitchen Apparel Gifts Appliances Electronic Gadgets Men Women Kids

7. Department Store Cosmetics Kitchen Apparel Gifts Appliances Electronics Men Women Kids Casual Formal Access- ories

8. Department Store Cosmetics Kitchen Apparel Gifts Appliances Electronic Gadgets Men Women Kids Casual Formal Access-ories Shirts Trousers

9. Department Store Cosmetics kitchen Apparel Gifts Appliances Electronic Gadgets Men Women kids Casual Formal Access-ories Shirts Trousers Full Sleeves Half Sleeves

10. The challenge of Supply Chain Management in Retailing Increased complexity over the last decade Opening of global markets Uncontrollable cost of Transportation Warehousing Distribution Shipping Has led to decrease in profitability of retailers

11. Overcoming the Challenge To overcome the challenge of complexity in SCM various innovations have been done Just In Time (JIT) Total-Quality Management (TQM) Zero Inventory (ZI) Vendor Management Inventory (VMI) Efficient Consumer Response (ECR)

12. Concept of Supply Chain Management

13. Concept of Supply Chain Management “ Supply chain is a network of facilities & distribution options that performs the function of procurement of raw materials , transformation of these materials into intermediate & finished products and distribution of these products to the customers ”

14. Customer’s Customer Customer Buyer Delivery of a superior value: Quality, Flexibility, Innovation & Value flow to the customer Demands for low pricing, high quality; Customer; Supplier Integration across a responsive & flexible supply chain Supplier Supplier’s Supplier Value acquisition from Suppliers Value added in production Value delivery to customers

15. Supply Chain Involves 5 Basic Steps Plan Deliver Feedback Source Make SOURCING RAW MATERIALS MANAGING SUPPLY & DEMAND WAREHOUSING & INVENTORY TRACKING DISTRIBUTION ACROSS CHANNEL MANUFACTURING & ASSEMBLY

16. These Five Steps Broadly Define These Efforts Delivery To The End Customers Distribution Across Channels Order Entry & Order Management Warehousing & Inventory Tracking Manufacturing & Assembling Sourcing Raw Materials Managing Supply & Demand Reduced Cost Speed To Market Better Services

17. Objectives of SCM for Retailers Objectives:- R ight Product Right Place Right Time Right Price & Profit for the retailer Product Time Price & Profit Place R ight

18. SUPPLIER Flow of Goods Flow of Information SCM also Involves RAW MATERIAL WAREHOUSE STOCK MANUFACTURER WAREHOUSE DISTRIBUTION CENTRE RETAILER CUSTOMER

19. Need of SCM

20. Need of SCM Change in Customer Buying Habits Demand changes frequently Shorter product lifecycle Increased cost of holding inventory Increased Competition Multiple buying options for customer Hence, need of making product accessible to customer Minimize the cost Efficient distribution result

21. Increasing pressure of profit margins earned Emphasis on integration of SCM process Helps in cost cutting Technology Driven World Information plays an important role Product availability has increased Need of SCM

22. Evolution of Supply Chain Management

23. Evolution of Supply Chain Management Traditional Mass Manufacturing Inventory mgmt & cost containment 1950s 1960s 1970s 1980s 1990s 2000s Future JIT, TQM, BPR, Supplier & Customer Alliances Supply Chain Relationship Formation & Extension Increased Supply Chain Capabilities

24. Issues Involved In Developing Efficient Supply Chain Framework

25. Issues Involved In Developing Efficient Supply Chain Framework Warehouse Design & Operations STRATEGIC Customer Service Network Strategy STRUCTURAL Channel Design Transportation Management Materials Management Information Systems Policies & Procedures Facilities & Equipments Organization & Change Management FUNCTIONAL IMPLEMENTATION

26. Thank You