The document outlines the syllabus for a Supply Chain Management module. The objective is to acquaint students with material and information flows in production and service operations. Students will gain knowledge about managing material flows and supply chain components. They will also understand how to apply SCM in practice. The module will help students appreciate the various entities in a supply chain and monitor performance. It covers topics like purchasing, transportation, collaboration, and performance measurement. Case studies and group presentations are included to enhance learning.

1. SIVA SIVANI INSTITUTE OF MANAGEMENT
SUPPLY CHAIN MANAGEMENT
SYLLABUS: PGDM -TPS (2T1) DEPT: OPERATIONS
CREDITS: 3 TERM : III
------------------------------------------------------------------------------------------------------------
Objective of the Module:
1. To acquaint the students with importance of material and information flows in
production and service operations
2. To gain knowledge about process and sub-process of management of material
flow, design, operation, control of such flow system and their components
3. To know the various tools and techniques for the management of supply chain
and its constituents
4. To understand adoption and application of SCM in practice
Value Addition: At the end of this Module, the student will be able to appreciate the
various entities involved, their role & responsibilities, in Supply chain. It will also help
him to monitor the performance of a supply chain.
Pre-requisite: A course on Operations Management, Further reading: Logistic and
distribution Management, Functional modules – ERP (MM, S&D), CRM
Program Goals: Basic concepts regarding the effect of external Factors on
delivery mechanism
Contents:
 The total value chain-Unit 1
Chapter 1-(Introduction to SCM, Importance of SCM, Origin of SCM, Important
elements of SCM)

2.  Total costs – elimination of unnecessary cost; Improving delivery mechanism-
Unit 2
(Chapter 2-Purchase Management- Role of purchasing in organization,
Purchasing process, sourcing decisions, Role of Supplier base, supplier
selection, Number of suppliers, Centralised or decentralized purchasing,
International / global sourcing.
Chapter 3-Supplier Relations Management-Creating and managing Supplier
Relationships, Developing successful partners, Supplier evaluation and
Certification, supplier development, Supplier awards, SRM Software
Chapter 4-Strategic sourcing for SCM- developing strategic sourcing strategies,
supply base reduction program, strategic alliance, outsourcing, managing and
developing 2nd tier supplier relationships, use of e-procurement system,
benchmarking
Chapter 5-Domestic and international transportation-Impact of transportation on
SCM, Fundamentals of transportation, warehousing, e-commerce &
transportation
Chapter 6-JIT and SCM & TQM & SCM)
 Enhance customer satisfaction-Unit 3
(Chapter 7-Collaborative planning, forecasting and replenishment,
Chapter 8-CRM-role of CRM in SCM, Components of CRM, Future trends in
CRM
Chapter 9-Service Response logistics-SCM in services, primary concerns of
Services response logistics)
 How to achieve all this-Unit 4
(Chapter 10-Designing the Supply Chain, SCM Integration, Performance
measurement along SCM
Chapter 11-Reverse Logistics management & Future trends of supply chain
management.
Chapter 12-ERP Systems-Development & implementation, Advantages and
disadvantages of ERP, ERP Software)

3. Reference Books
Book Title Authors Edition /
year
Publisher Remarks
Exploring the
Supply Chain-
Theory &
Practice
Upendra Kachru 2009 Excel Books Main
Book
Supply Chain
Management
N.Chandrasekaran 2010 Oxford Referred
need based
Supply Chain
Management
for Competitive
Advantage
Rangaraj, Raghuram,
Srinivas
1st Edition
2009
TMG Hill Main book
Principles of
SCM – A
balanced
approach
Joel D Wisner 1st ed
2005
Thomson South
Western
Referred
need based
SCM in Global
Enterprises
Sushil Kumar 1st
2006
TMH Referred
need based
World Class
Supply
Management -
A key to SCM
David N Burt
Donald W Dobler
Stephen L Starling
7th
2006
TMH Referred
need based
Fundamentals
of SCM
J T Mentzer 1st
2005
Sage Publication Referred
need based
S C M –
Strategy,
Planning and
Operations
Sunil Chopra
Peter Meindl
1st
2001
Pearson
Education
Referred
need based

4. Session
Number
Topic Case Study
Details/Examples
1 SCM Introduction
2 Introduction to SCM, Importance of SCM, Origin of
SCM, Important elements of SCM,Supply Chain
Drivers,Distribution of Case study
Amul Case Study-GCMMF
3 Purchase Management- Role of purchasing in
organization, Purchasing process, sourcing
decisions, Role of Supplier base, supplier selection,
Number of suppliers, Centralised or decentralized
purchasing, International / global sourcing.
Web Research -Supply chain
Management at
www.lenskart.com
4 Supplier Relations Management-Creating and
managing Supplier Relationships, Developing
successful partners, Supplier evaluation and
Certification, supplier development, Supplier awards,
SRM Software
5 Strategic sourcing for SCM- developing strategic
sourcing strategies, supply base reduction program,
strategic alliance, outsourcing, managing and
developing 2nd tier supplier relationships, use of e-
procurement system, benchmarking
6 Case Study Discussion & Test Supply Chain Management at
Titan Industries Ltd. Page num
600,Exploring the Supply
Chain-Upendra Kachru-Excel
Books
7 Domestic and international transportation-Impact of
transportation on SCM, Fundamentals of
transportation, warehousing, e-commerce &
transportation
8 JIT and SCM /TQM & SCM
9 Case Study Discussion & Test Perishables Supply Chain
Operation of Hyderabad Food
& General Merchandise Chain
Stores-Pg num : 563-SCM-
N.Chandrasekaran-Oxford
Publication
10 Collaborative planning, forecasting and
replenishment,
11 CRM-role of CRM in SCM, Components of CRM,
Future trends in CRM/ Service Response logistics-
SCM in services, primary concerns of Services
response logistics

5. 12 Case Study Discussion & Test
13 Designing the Supply Chain, SCM Integration,
14 Performance measurement along SCM
15 Case Study Discussion & Test Madura Accessories, Page
num 592,Exploring the Supply
Chain-Upendra Kachru-Excel
Books
16 Reverse Logistics management & Future trends of
supply chain management.
17 Case Study Discussion & Test Gati Limited : Evolution of a
Third Party Logistics
Organization
Page num :658,Exploring the
Supply Chain-Upendra Kachru-
Excel Books
18 ERP Systems-Development & implementation,
Advantages and disadvantages of ERP, ERP
Software
19 Case Study Discussion & Test
20 Student Group Presentations on the Industry SCM
practices Allocated to the Group-30Minutes for each
group
Feedback
21 Student Group Presentations on the Industry SCM
practices Allocated to the Group-30Minutes for each
group
Feedback
22 Student Group Presentations on the Industry SCM
practices Allocated to the Group-30Minutes for each
group
Feedback
23 Student Group Presentations on the Industry SCM
practices Allocated to the Group-30Minutes for each
group
Feedback
24 Student Group Presentations on the Industry SCM
practices Allocated to the Group-30Minutes for each
group
Feedback
25 Student Group Presentations on the Industry SCM
practices Allocated to the Group-30Minutes for each
group
Feedback