What is conflict?
Good conflict, bad conflict!
What is the process of conflict?
Bad conflict styles!
#WikiCourses
https://wikicourses.wikispaces.com/Topic+Understanding+Conflict
Many leaders stay away from using the word conflict to describe tensions in their organizations. By failing to properly account for what is preventing the enterprise from producing, they contribute to the toxicity.
Understanding how to manage/resolve conflict is an essential skill required by managers/leaders today. Shying away from treating with its presence is likely to affect the organization in a negative way.
Many leaders stay away from using the word conflict to describe tensions in their organizations. By failing to properly account for what is preventing the enterprise from producing, they contribute to the toxicity.
Understanding how to manage/resolve conflict is an essential skill required by managers/leaders today. Shying away from treating with its presence is likely to affect the organization in a negative way.
Workplace Conflict & Strategies for ManagementJharna Jagtiani
Conflict is a normal and natural part of any workplace. When it occurs, there is a tendency for morale to be lowered, an increase in absenteeism and decreased productivity. It has been estimated that managers spend at least 25 percent of their time resolving workplace conflicts – causing lowered office performance.
Introduction
Characteristics of conflict
Views of conflict
Source of conflict
Functional & dysfunctional conflict
Levels & types of conflict
Ways to manage conflict
Tips for managing conflict
Conclusion
In this presentation we will cover -
1. What is conflict?
2. Sources of Conflict
3.Symptoms of conflict
4. Levels of Conflict
5.Stages of conflict
6.Conflict Thoughts
7. Conflict Resolution Styles
8.How to achieve win-win out comes?
I hope this presentation is helpful to you! :)
Conflict Management and conflict resolution techniquesHemanth M
Conflict is an inevitable and unavoidable part of our everyday professional and personal lives. This ppt concentrates on identifying and resolving the conflict in the organization.
A one day seminar slides- free-Workplace conflict ManagementE J Sarma
If you like it please say so here and buy the e book and read my new new book on employee rewards-The invisible hand-how to reward employees without killing the motivation of others----- in amazon.in
Every one faces conflict in day to day life especially at workplace.
Here is complete training program to understand, strategize and face the conflict challenges,This seminar was given 8/10 excellent, rating by 85% of participants
Learn how to prepare and conduct negotiations!
Learn from the masters:
Getting to Yes, Fischer and Ury
Getting More, Stuart Diamond
#WikiCourses
https://wikicourses.wikispaces.com/Topic+Negotiations+for+Conflict+Management
How are decisions really made?
What are the "Cognitive Biases"?
How can we overcome them?
What is group thinking?
Are two minds really better than one?
#WikiCourses
https://wikicourses.wikispaces.com/Topic+Critical+Decision+Making
Workplace Conflict & Strategies for ManagementJharna Jagtiani
Conflict is a normal and natural part of any workplace. When it occurs, there is a tendency for morale to be lowered, an increase in absenteeism and decreased productivity. It has been estimated that managers spend at least 25 percent of their time resolving workplace conflicts – causing lowered office performance.
Introduction
Characteristics of conflict
Views of conflict
Source of conflict
Functional & dysfunctional conflict
Levels & types of conflict
Ways to manage conflict
Tips for managing conflict
Conclusion
In this presentation we will cover -
1. What is conflict?
2. Sources of Conflict
3.Symptoms of conflict
4. Levels of Conflict
5.Stages of conflict
6.Conflict Thoughts
7. Conflict Resolution Styles
8.How to achieve win-win out comes?
I hope this presentation is helpful to you! :)
Conflict Management and conflict resolution techniquesHemanth M
Conflict is an inevitable and unavoidable part of our everyday professional and personal lives. This ppt concentrates on identifying and resolving the conflict in the organization.
A one day seminar slides- free-Workplace conflict ManagementE J Sarma
If you like it please say so here and buy the e book and read my new new book on employee rewards-The invisible hand-how to reward employees without killing the motivation of others----- in amazon.in
Every one faces conflict in day to day life especially at workplace.
Here is complete training program to understand, strategize and face the conflict challenges,This seminar was given 8/10 excellent, rating by 85% of participants
Learn how to prepare and conduct negotiations!
Learn from the masters:
Getting to Yes, Fischer and Ury
Getting More, Stuart Diamond
#WikiCourses
https://wikicourses.wikispaces.com/Topic+Negotiations+for+Conflict+Management
How are decisions really made?
What are the "Cognitive Biases"?
How can we overcome them?
What is group thinking?
Are two minds really better than one?
#WikiCourses
https://wikicourses.wikispaces.com/Topic+Critical+Decision+Making
What are the management roles in reducing conflict?
How about moral conflicts, can they be managed?
#WikiCourses #Gedu03 #Prmg045
https://wikicourses.wikispaces.com/Topic+Management+Roles+in+Conflict
What is value?
What are the forms of value creation?
How does the customer see it?
#WikiCourses
https://wikicourses.wikispaces.com/Topic13+Creating+Value
Understanding People: Personality Traits and DISC ModelMohammad Tawfik
What are the five traits of personality?
What are the personality types?
What do you know about DISC personality model?
#AcademyOfKnowledge
https://sites.google.com/academyofknowledge.org/commskills/understanding-people/personality-traits
Mgt 175 how would you as a customer recognize/tutorialoutletMcferran
FOR MORE CLASSES VISIT
tutorialoutletdotcom
• Conflict in the Organization
AAA000 Course Title Course Home Lessons Print This PagePrint Introduction: Connecting Your Learning
Have you ever worked in an organization or participated in a group that experienced conflict?
Conflict is often the result of change, differing perspectives, or failure to communicate within a
group.
Why would a company hire a trainer? To produce a change. The trainer by default is
an agent for change. Regardless of any results a trainer may accomplish, the bottom line is a
measurable change in employees’ performance.
What is marketing?
How to find out about customers?
How to reach them?
How to get them to know about you?
What is a product life cycle?
How about Marketing strategies?
Learn more ...
http://AcademyOfKnowledge.org
Brief description of current state of drones and some future challenges.
The presentation is prepared for delivery in the "Interact with Today's World" conference held in Bibliotica Alexandria 5-6 August 2016
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
2. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
“We accuse others, we excuse ourselves” -Unknown
3. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
What is a conflict?
●“An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals.”
●Or Simply: “discomforting difference.”
10. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
THE TRADITIONAL VIEW OF CONFLICT
The belief that all conflict is harmful and must be avoided. Conflict was bad and to be avoided
11. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
THE TRADITIONAL VIEW OF CONFLICT
It was viewed negatively and discussed with such terms as VIOLENCE, DESTRUCTION and IRRATIONALITY to reinforce its negative connotation
13. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
THE INTERACTIONIST VIEW OF CONFLICT
The belief that conflict is not only a positive force in a group but also an absolute necessity for a group to perform effectively It encourages conflict on the grounds that a harmonious peaceful, tranquil, and cooperative group is prone to becoming, apathetic, and unresponsive to needs for change and innovation.
14. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
Thus, we have two types of conflict!
Functional & Dysfunctional
15. Understanding Conflict
Mohammad Tawfik
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Functional Conflict
Conflict that supports the goals of the group and improves its performance
16. Understanding Conflict
Mohammad Tawfik
#WikiCourses
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Dysfunctional Conflict
Conflict that hinders group performance
17. Understanding Conflict
Mohammad Tawfik
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Types of Conflict
•Task Conflict
•Conflicts over content and goals of the work
•Low-to-moderate levels of this type are FUNCTIONAL
•Relationship Conflict
•Conflict based on interpersonal relationships
•Almost always DYSFUNCTIONAL
•Process Conflict
•Conflict over how work gets done
•Low levels of this type are FUNCTIONAL
19. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
Stage I: Potential Opposition or Incompatibility
Communication –Semantic difficulties, misunderstandings, over communication and “noise”
20. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
Stage I: Potential Opposition or Incompatibility
Structure –Size and specialization of jobs –Jurisdictional clarity/ambiguity –Member/goal incompatibility –Leadership styles (close or participative) –Reward systems (win-lose) –Dependence/interdependence of groups
21. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
Stage I: Potential Opposition or Incompatibility
Personal Variables –Differing individual value systems –Personality types
22. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
Stage II: Cognition and Personalization
Important stage for two reasons:
1.Conflict is defined
2.Emotions are expressed that have a strong impact on the eventual outcome
23. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
Stage III: Intentions
Intentions –Decisions to act in a given way –Note: behavior does not always accurately reflect intent
24. Understanding Conflict
Mohammad Tawfik
#WikiCourses
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Stage IV: Behavior
Conflict Management –The use of resolution and stimulation techniques to achieve the desired level of conflict
25. Understanding Conflict
Mohammad Tawfik
#WikiCourses
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Conflict Management Techniques
•Conflict Resolution Techniques
•Conflict Stimulation Techniques
•Bringing in outsiders
•Communication
•Restructuring the organization
•Appointing a devil’s advocate
27. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
Functional
•Increased group performance
•Improved quality of decisions
•Stimulation of creativity and innovation
•Encouragement of interest and curiosity
•Provision of a medium for problem solving
•Creation of an environment for self-evaluation and change
28. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
Dysfunctional
•Development of discontent
•Reduced group effectiveness
•Retarded communication
•Reduced group cohesiveness
•Infighting among group members overcomes group goals
29. Understanding Conflict
Mohammad Tawfik
#WikiCourses
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Most conflicts rise on how to reach the goal not on the goal itself
31. Understanding Conflict
Mohammad Tawfik
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Agreement possible
Better than walking away
BATNA
Achieved through compromise
“Win win”
Meets interests of both parties better than compromise would
Achieved through identifying interests, identifying and/or creating value
Pareto-optimal
Best possible negotiated outcome for both
Thompson & Leonardelli “Why Negotiation if the Most Popular Business School Course”
33. Understanding Conflict
Mohammad Tawfik
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To reach win-win resolution ...
●Identify common goals
34. Understanding Conflict
Mohammad Tawfik
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To reach win-win resolution ...
Treat conflicts as a challenges that you can work on together to achieve a solution for both.
35. Understanding Conflict
Mohammad Tawfik
#WikiCourses
http://WikiCourses.WikiSpaces.com
Perhaps our greatest limitation in working toward win-win solutions is that each of us comes to the table with deep-seated ideas about conflict and powerfully ingrained strategies.
36. Understanding Conflict
Mohammad Tawfik
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Conflict does not arise so much from a difference itself but from the perception we have of that difference
37. Understanding Conflict
Mohammad Tawfik
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To reduce conflict ...
Try to see situation from the other person's perspective
38. Understanding Conflict
Mohammad Tawfik
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Almost all of us tend to attribute mistakes or failings on our part to external events
39. Understanding Conflict
Mohammad Tawfik
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... but we also tend to attribute the behavior of others to their own character or emotions
40. Understanding Conflict
Mohammad Tawfik
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We’re really emotional beings who have evolved an ability to reason that helps us deal with our emotions.
41. Understanding Conflict
Mohammad Tawfik
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Remember that emotion is an internal fact; it’s a response to perceptions you are having
42. Understanding Conflict
Mohammad Tawfik
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Being angry is not the same as acting on your anger
43. Understanding Conflict
Mohammad Tawfik
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Power How Much We Need and How to Use It?
44. Understanding Conflict
Mohammad Tawfik
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What is Power?
●Power can be defined as the ability to cause or influence an outcome.
45. Understanding Conflict
Mohammad Tawfik
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What is Power?
●Notice the difference between “influence” and “control”!
46. Understanding Conflict
Mohammad Tawfik
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Kinds of Power
●Personal power, such as talents, skills, or knowledge that we may have;
47. Understanding Conflict
Mohammad Tawfik
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Kinds of Power
●Relational power, that is, the power that derives from the nature of the relationship between the parties;
48. Understanding Conflict
Mohammad Tawfik
#WikiCourses
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Kinds of Power
●Situational power, the conditions in the conflict situation that give power to one party or one issue more than another
49. Understanding Conflict
Mohammad Tawfik
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http://WikiCourses.WikiSpaces.com
Five Bases of Power John French and Bertram Raven
55. Understanding Conflict
Mohammad Tawfik
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The important point to remember is that both parties have power in any conflict and that power derives from the interdependence between the two parties in general and the particular situation they are in
58. Understanding Conflict
Mohammad Tawfik
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●You need sufficient interdependence!!!
59. Understanding Conflict
Mohammad Tawfik
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The more equal the conflicting parties are in power, the better the chances are of working out a win-win resolution