Unified communications (UC) integrates communication functions into business processes. It can be purchased through telecom, desktop, or application providers. UC includes tools like presence, instant messaging, conferencing, mobility features, and integrating communications into business processes. While vendors often oversimplify UC, it is best viewed as a continuum from infrastructure integration to application integration. UC aims to optimize processes by speeding communication and collaboration.
Introduction to Unified Communications: Concepts and Opportunitiesdigitallibrary
You've probably heard "Unified Communications" as a technology buzzword, but what does UC actually mean? What technology elements are included in the UC definition, and more importantly, which elements are likely to become part of your enterprise network in the next 12 to 24 months? Separate the UC hype from the reality, and get a better understanding how UC will be used by your enterprise.
A simple presentation on UC irrespective of brands or companies. The references and views are taken from different market leaders, vendors & internet search. All Copyrights with their respective vendors.
The presentation envelopes unified communication services, beginning with what
it means, its importance and benefits. The slide sheds light on what's popularly known as 'Human
Assisted E-commerce' and how Happiest Minds' Lifecycle Services help enhance unified
communications.
Happiest Minds Unified Communication Services:
http://www.happiestminds.com/technology-focus/unified-communications-services/
A presentation shown at the Communication by Mr. Elias Aad for the Smart SMB event held at Murooj Rotana Dubai last May 21, 2008 organized by Emirates Computers and sponsored by Cisco & 3M.
Introduction to Unified Communications: Concepts and Opportunitiesdigitallibrary
You've probably heard "Unified Communications" as a technology buzzword, but what does UC actually mean? What technology elements are included in the UC definition, and more importantly, which elements are likely to become part of your enterprise network in the next 12 to 24 months? Separate the UC hype from the reality, and get a better understanding how UC will be used by your enterprise.
A simple presentation on UC irrespective of brands or companies. The references and views are taken from different market leaders, vendors & internet search. All Copyrights with their respective vendors.
The presentation envelopes unified communication services, beginning with what
it means, its importance and benefits. The slide sheds light on what's popularly known as 'Human
Assisted E-commerce' and how Happiest Minds' Lifecycle Services help enhance unified
communications.
Happiest Minds Unified Communication Services:
http://www.happiestminds.com/technology-focus/unified-communications-services/
A presentation shown at the Communication by Mr. Elias Aad for the Smart SMB event held at Murooj Rotana Dubai last May 21, 2008 organized by Emirates Computers and sponsored by Cisco & 3M.
Cisco vs. Microsoft - Strategic Decisions for a Unified Communications Deploy...Brent Kelly
Many organizations have Cisco networking equipment as well as Cisco voice communications solutions. These same organizations also have Microsoft desktop software and MIcrosoft Lync, which is used by many enterprises for presence and instant messaging.
Both vendors are pushing very hard to have organizations adopt their entire unified communications offering. For Cisco, this means deploying the Jabber client along with WebEx for conferencing and Cisco video solutions. For Microsoft, this means deploying more capabilities in Microsoft Lync, including conferencing and collaboration as well as Enterprise Voice.
In many companies, there are articulate and impassioned people who are sincerely trying to do their best who argue for one vendor's unified communications offering over the other. This often ends up in a "Cisco versus Microsoft" discussion, which may become a heated argument.
What to do?
This presentation looks at many of the issues involved with a Cisco vs. Microsoft unified communications debate. It provides individuals and companies with strategies for eliminating one vendor as well as ways the two solutions may co-exist in the organization.
A Look Into the Unified Communication WorldRADVISION Ltd.
The presentation A look into the Unified Communications (UC) world. Reviews the latest trends in the UC market and discusses UC capabilities in various segments and networks such as Enterprise, SMB, Consumer, Mobile and Web 2.0 and the interaction between them.
Unified Communications and CollaborationCisco Canada
Collaboration breeds productivity. The average employee must collaborate with at least 10 people each day. That, together with the growth of mobile workers and telework, makes the need for effective Collaboration solutions more important than ever!
Together, we’ll transform the way we interact and engage.
Take advantage of our Collaboration offers here: http://bit.ly/1kiwka1 or visit our webpage for more information on Collaboration technologies: http://bit.ly/TY2l9x
UNIVERGE BLUE™ CONNECT is an easy-to-use cloud-based communications platform that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and files sync, share and backup capabilities.
Cisco vs. Microsoft - Strategic Decisions for a Unified Communications Deploy...Brent Kelly
Many organizations have Cisco networking equipment as well as Cisco voice communications solutions. These same organizations also have Microsoft desktop software and MIcrosoft Lync, which is used by many enterprises for presence and instant messaging.
Both vendors are pushing very hard to have organizations adopt their entire unified communications offering. For Cisco, this means deploying the Jabber client along with WebEx for conferencing and Cisco video solutions. For Microsoft, this means deploying more capabilities in Microsoft Lync, including conferencing and collaboration as well as Enterprise Voice.
In many companies, there are articulate and impassioned people who are sincerely trying to do their best who argue for one vendor's unified communications offering over the other. This often ends up in a "Cisco versus Microsoft" discussion, which may become a heated argument.
What to do?
This presentation looks at many of the issues involved with a Cisco vs. Microsoft unified communications debate. It provides individuals and companies with strategies for eliminating one vendor as well as ways the two solutions may co-exist in the organization.
A Look Into the Unified Communication WorldRADVISION Ltd.
The presentation A look into the Unified Communications (UC) world. Reviews the latest trends in the UC market and discusses UC capabilities in various segments and networks such as Enterprise, SMB, Consumer, Mobile and Web 2.0 and the interaction between them.
Unified Communications and CollaborationCisco Canada
Collaboration breeds productivity. The average employee must collaborate with at least 10 people each day. That, together with the growth of mobile workers and telework, makes the need for effective Collaboration solutions more important than ever!
Together, we’ll transform the way we interact and engage.
Take advantage of our Collaboration offers here: http://bit.ly/1kiwka1 or visit our webpage for more information on Collaboration technologies: http://bit.ly/TY2l9x
UNIVERGE BLUE™ CONNECT is an easy-to-use cloud-based communications platform that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and files sync, share and backup capabilities.
How to Achieve Unified Communications SuccessWaterstons Ltd
Performing a successful Unified Communications deployment requires more than just installing some servers & deploying software to your workstations. To achieve a truly successful deployment you need to engage users and show them that UC will improve their productivity, facilitate collaboration and offer opportunities to improve customer service.
In this seminar Waterstons’ Unified Communications team lead, Ben Lee, will discuss how to successfully pilot and deploy a UC solution. While the seminar will be framed around Microsoft Lync the messages are universal and could be applied to the Unified Communications platform of your choice.
Ben will wrap up the seminar by sharing his findings from his recent trip to the Microsoft Lync Conference in Las Vegas including some thoughts on Microsoft’s aim to move beyond Unified Communications towards Universal Communications; and the opportunities this could offer to your business.
An upgrade package for our hosted Voice solution which adds a suite of UC apps for a straightforward monthly per user fee.
UC apps include commercial grade video calling, instant messaging, desktop sharing, click to dial and presence.
Savings of typically 10-20% on travel and subsistence budgets and productivity gains of up to 25% from better collaboration.
An upgrade package for our hosted Voice solution which adds a suite of UC apps for a straightforward monthly per user fee.
UC apps include commercial grade video calling, instant messaging, desktop sharing, click to dial and presence.
Savings of typically 10-20% on travel and subsistence budgets and productivity gains of up to 25% from better collaboration.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
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The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
2. Confusion in the Market
“UC” means different Integrated VM
things Chat applications
Many products with File sharing
“Unified” in the name IP communications
“UC” is often sold as a Webinar
“thing” you buy Teleconferencing
Speech recognition
Business process
integration
3. Today’s Discussion
Define UC
Identify major UC applications (“tools”)
3 primary ways UC can be purchased /
rolled out
5. What is Unified “Communications?”
“Unified Communications is the integration of
communication functions into business processes”
Editor – CIO Magazine
“Communications integrated to optimize business
processes”
www.ucstrategies.com
“Technology that connects communication and
collaboration applications on a common platform”
Forrester Research
7. Three Stages of Unification
U-Infrastructure U-Applications U-Processes
IP Telephony Conferencing Attendance
Mobility notification
Presence/IM Embedded
Communications
Third Party Call
Control
8. The UC Continuum
At its lowest level, UC serves to join
multiple types of communications to:
Consolidate infrastructure
11. Implications
Lowest levels of UC is an IT project focused on
voice and data infrastructure
Consolidate Merge Collapse
Voice/Data Cabling Voice and data staff Voice onto the LAN
Vendors Voice onto the data
WAN
Better potential voice integration via IP and SIP
12. The UC Continuum
At a moderate level, UC serves to join
communication applications to:
Enhance Personal Productivity
Enhance Workgroup Productivity
Jessica Young
13. Implications
Moderate levels of UC is typically focused on
deploying user productivity tools:
Presence
IM/Chat
Unified Messaging (voice/email/fax)
Click to call / Click to conference
Find Me / Follow me
Conferencing (Meet Me audio bridge, video and web
conferencing)
14. The UC Continuum
At its highest level, UC incorporates
functionality to:
Build communication methods directly into
business processes
Communications Enabled Business Processes
(CEBP)
15. Implications
High levels of UC are often concerned with
integrating some form of communications
input/output in response to a business process
This require deep knowledge of:
The enterprise business
Who is communicating with who
How they are communicating
What are the critical paths
16. Implications
At the highest levels, vendors are not in a good
position to address this UC functionality
They lack access to the customer organization
They lack compensation for their time to figure this out
This is where internal expertise or outside
assistance is required
Customization may be required
17. The UC Continuum
Thus, all the confusion…
Vendors/Media often over simplify UC as a
“thing you buy” rather than a set of tools to be
figured out and applied to optimize business
communications
Vendors/Media often present IP telephony,
Unified Messaging, and Unified
Communications as synonymous
Vendors/Media often imply that UC capabilities
are contingent upon implementing IP telephony
18. The UC Continuum
Thus, all the confusion…
Vendor’s naming conventions often build
“Unified” into their product names
Multiple vendors / New vendors to buy from
Many vendors are still learning and evolving
21. What is driving UC?
As telephone systems come up for
replacement, UC capabilities are the
newest feature sets to be considered
Available Features? Needed Features
Presence Click to Conference Presence
Web Conferencing IM IM
Click to Call Video Conferencing Click to Call
Federation Search Directory Search Directory
Kitchen Sink Tag
22. What is driving UC?
Organizations are trying to figure out
How to solve communication problems
Bottlenecks
Difficulty reaching the right person quickly
How to optimize business processes
Single Number Reach
Speed up communication flows
Better collaboration
26. UC Toolsets
Presence
Real time status – who is on-line and available?
The “dial tone” of the future
Today: Presence focused within the enterprise and
ability to have an IM session
Tomorrow: Presence servers gathering information
from various sources/platforms from in/out of the
enterprise (requires federation)
Basic Presence: On-line, level of activity
Rich Presence: Location, type of device being used,
its OS, local time, outside-of-enterprise
27. UC Toolsets
Instant Messaging
Enterprise-grade/Enterprise-wide Instant
Messaging
Security and Privacy
Quick exchanges
Multi-tasking / Ability to reach those that are “busy”
28. UC Toolsets
Third-Party Call Control
Activation of telephone features by point/click
Click to Call
Click to Conference
The office telephone becomes a “handset”
29. UC Toolsets
Synchronized Directory
Single user identity to tie together
Email address
Office telephone number
Mobile telephone number
30. UC Toolsets
Integrated audio
conferencing
Integrated web conferencing
Integrated video
conferencing
Conferencing &
Collaboration
32. UC Toolsets
Unified Messaging
Live reply/call return of
VM messages
Messaging
33. UC Toolsets
Unified Messaging
One in-box for email, voice mail – even fax
Unified message notification for all message
types
Ability to access any messages from any device
Ability to forward voice mail messages as email
attachments
Ability to work with voice mail messages from PC
34. UC Toolsets
Advanced Call & Message Management
Desktop call screening (rules for screening
inbound calls)
Find Me/Follow Me
Live Reply/Call Return of a VM message
35. UC Toolsets
Single number service
Voice commands
Seamlessly swap calls from
cell to desk phone (and vice
versa)
Mobility & Remote Soft phone VPN to corporate
Office network
36. UC Toolsets
Mobility Tools
Single Number Service
Office Number routes to “hidden” cell number
Voice mail messages pulled back to enterprise VM
server
Outbound calls from cell show Office Number CLID
Voice commands
37. UC Toolsets
Speech Access & Personal Assistant
Voice Recognition / Natural Speech commands
Speech commands to control “personal
assistants”
Access inbox
Access calendar
Access directory / contacts
Set up outbound dialing
38. UC Toolsets
Remote Telephony Access
Soft Phone (Laptop/PC with headset/microphone)
VPN over Broadband Internet Connection
Remote workers can receive calls to their business
number
Remote workers can place calls over the corporate
trunks
39. UC Toolsets
What appears to be readily adopted?
Instant Messaging
Presence
Click to Call
Search Directory
40. UC Toolsets
Presence
IM
Click to Call
Search Directory
Tag
Click to Conference
Web Conferencing
Video Conferencing
Federation
0% 20% 40% 60% 80% 100%
Blair Pleasant and Nancy Jamison – June 2008
42. Communication Grid
High
Phone
Intrusion
IM Email
Low
Immediate Delayed
Time
43. Process Optimizations
Speed up the process of reaching someone
Speed up and simplify the process of joining
multiple parties
Simplify and enhance the process of collaborating
with disparate parties
Enhance the ability of mobile users to be reached
and function with the tools available within their
office
Set up triggers to automatically provide
notification at a critical point
44. Contact Management
Presence shows who is available
IM allows for instant access even if they are
engaged in another task
One-Number / Find Me-Follow Me allows the
system to manage multiple venues – relieving
the caller from trying different numbers
Directory Dialing and Click to Call simplifies the
process of identifying and contacting someone
45. Mobility
One-Number / Find Me-Follow Me allows the
system to work through multiple venues – not
the caller
Unified Messaging allows voice mail, email, and
fax to available through a single interface
(Smartphone user)
Text-to-Speech allows access to email from
standard cell phones
Natural Speech allows for easier interaction
46. Collaboration
Audio conferencing (“Meet Me”)
Video Conferencing (PC to PC up to telepresence)
Web Conferencing
Rapid virtual meetings
Share documents and files
Calendar and project timeline
Presence
47. Communications-Enabled Portal
Integrate Presence/IM with operating system
software
Software identifies an event where assistance is
required
Software identified individuals that could assist
IM/Chat window is opened to communicate with
selected individuals
Click to Call can be selected