The document discusses enterprise E911 capabilities and solutions. It explains that IP telephony systems now allow for more complex environments with multiple buildings and locations, requiring E911 applications to properly route 911 calls and provide accurate location information to dispatch centers. These applications allow grouping of users to share location records and emergency response locations. They also provide benefits like automatic MAC address management and real-time 911 call notifications. The document reviews E911 capabilities and tools available in various IP PBX platforms like Cisco, Avaya, Nortel, and Mitel.
UiPath Integration with SAP Solution Manager 7.2Diana Gray, MBA
The UiPath integration with SAP Solution Manager enables customers to obtain maximum value from their investments in SAP software by serving as a hub for all test management activities and as the central information resource for all automation and testing processes.
It offers seamless creation of automated test cases across the whole enterprise landscape including SAP and non-SAP applications and provides SAP customers with the ability to execute test cases, exchange the complex test data, and ensure the functionality of Business Process Change Analyzer for automation projects.
Join to see the integration live, ask the questions and benefit from new knowledge how to speed up your testing, increase the test automation rate and shorten your release cycles.
Look at Oracle Integration Cloud – its relationship to ICS. Customer use Case...Phil Wilkins
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UiPath Integration with SAP Solution Manager 7.2Diana Gray, MBA
The UiPath integration with SAP Solution Manager enables customers to obtain maximum value from their investments in SAP software by serving as a hub for all test management activities and as the central information resource for all automation and testing processes.
It offers seamless creation of automated test cases across the whole enterprise landscape including SAP and non-SAP applications and provides SAP customers with the ability to execute test cases, exchange the complex test data, and ensure the functionality of Business Process Change Analyzer for automation projects.
Join to see the integration live, ask the questions and benefit from new knowledge how to speed up your testing, increase the test automation rate and shorten your release cycles.
Look at Oracle Integration Cloud – its relationship to ICS. Customer use Case...Phil Wilkins
This is a presentation about Oracle Integration Cloud (ICS) and Oracle Integration Cloud Service - the relationship between the two products. We also look at customer use cases and what lead to an ICS based recommendation and what would we recommend now OIC has been made available
SAP Activate
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SAP Activate gives you the freedom to get up and running quickly and to innovate continuously with SAP S/4HANA. Combining SAP Best Practices, guided configuration, and optimized agile methodology, SAP Activate is the quickest way to simplify and streamline your enterprise operations with SAP S/4HANA.
In this context, SAP introduced its new flagship some time ago: SAP Analytics Cloud (SAC). This will replace Lumira Designer and enable both power users and business users to create dashboards. SAP Analytics Cloud is currently being enhanced with new functions in fairly rapid cycles and is already competing with Lumira Designer in the current version, even though SAC does not yet offer the full functionality of Lumira. But where exactly are the differences between the two solutions? Which tool is the best for you to meet your dashboard requirements?
Splunk: How Vodafone established Operational Analytics in a Hybrid Environmen...Splunk
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SrinSoft has an enviable expertise in IBM iSeries(AS400/iSeries/System i) developing customized application, enhancing ERP applications and modernizing Legacy Screens. Our skills span a wide range of technologies on the AS/400 that include RPG (across versions - II, III, IV, RPG/400 & ILE RPG), CL, COBOL, AS/SET, J2EE, WebSphere, Lotus Notes and the LANSA development environment. We can thus provide rare insights with custom development of new applications, modernize application, AS/400 Administration, maintenance of legacy applications, package implementations, restructuring to new technologies, building web portals/front-ends, modernization, AS400 API, billing, data transfer and database integration. For more information www.srinsofttech.in/ibmiseries.html
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You can learn more about KTern at https://ktern.com/
Oracle EBS Journey to the Cloud - What is New in 2022 (UKOUG Breakthrough 22 ...Andrejs Prokopjevs
This presentation is a successor to the "Running Oracle EBS in the cloud." session held at the UKOUG Apps16 event (or other conferences later). The author would like to go through the latest updates of the year 2022 on what is still actual, what is not, key recommendations, and a comparison of the public cloud platforms certified. The cloud journey is a continuously client-demanding topic, and there are uncertainties still around the cloud journey options for Oracle E-Business Suite customers.
Take it to the Oracle ERP Cloud! Hitachi will profile a recent cloud ERP implementation. Hitachi will discuss why Oracle Cloud ERP was selected, the project approach, timeline and lessons learned. Hitachi will also discuss the multiple Oracle cloud solutions (Sales Cloud, Marketing Cloud, HCM Cloud, etc.) they have already deployed in-house to support their own business growth.
Implementing Oracle Utilities Smart Grid Gateway: A Customer Experiencecgjohns
Implementing smart meters can be very challenging as the traditionally manual steps are replaced by automated Advanced Metering Infrastructure (AMI) systems. This can become even more complex as many utilities use multiple AMI vendors and still need to manage many traditional meters during the transition. Figuring out how to put all the puzzle pieces together to successfully achieve the desired results is a challenge for many organizations. This presentation shares the experience a customer had in utilizing Oracle Utilities Smart Grid Gateway to alleviate the complexities.
Topics include
• Why the customer chose Oracle Utilities Smart Grid Gateway
• Benefits of utilizing smart grid, with or without a vendor adapter
• Current state of and future vision
Fiona Lee, Manager, and Alastair Breeze, Software Engineer, Google – Emergency Location Service (ELS): New developments since EENA 2019
Salvatore Baglieri, Head of EMEA – Pixel Carrier Engineering, Google – ELS error rates & best practices
SAP Activate
Speed up your SAP S/4HANA deployment and spend more time innovating with SAP Activate
SAP Activate gives you the freedom to get up and running quickly and to innovate continuously with SAP S/4HANA. Combining SAP Best Practices, guided configuration, and optimized agile methodology, SAP Activate is the quickest way to simplify and streamline your enterprise operations with SAP S/4HANA.
In this context, SAP introduced its new flagship some time ago: SAP Analytics Cloud (SAC). This will replace Lumira Designer and enable both power users and business users to create dashboards. SAP Analytics Cloud is currently being enhanced with new functions in fairly rapid cycles and is already competing with Lumira Designer in the current version, even though SAC does not yet offer the full functionality of Lumira. But where exactly are the differences between the two solutions? Which tool is the best for you to meet your dashboard requirements?
Splunk: How Vodafone established Operational Analytics in a Hybrid Environmen...Splunk
Learn how Vodafone has provided end-to-end visibility across services by building an Operational Analytics Platform. In this session, you will hear how Stefan and his team manage legacy, on premise, hybrid and public cloud services, and how they are providing a platform for complex triage and debugging to tackle use cases across Vodafone’s extensive ecosystem.
SrinSoft has an enviable expertise in IBM iSeries(AS400/iSeries/System i) developing customized application, enhancing ERP applications and modernizing Legacy Screens. Our skills span a wide range of technologies on the AS/400 that include RPG (across versions - II, III, IV, RPG/400 & ILE RPG), CL, COBOL, AS/SET, J2EE, WebSphere, Lotus Notes and the LANSA development environment. We can thus provide rare insights with custom development of new applications, modernize application, AS/400 Administration, maintenance of legacy applications, package implementations, restructuring to new technologies, building web portals/front-ends, modernization, AS400 API, billing, data transfer and database integration. For more information www.srinsofttech.in/ibmiseries.html
Managing your customers and suppliers is made easy with SAP S/4HANA and its unique concept of Business Partners. It simplifies your business process and helps each department to drive better business value. Based on his experience with multiple SAP projects, Vignesh Ramanan explains the role of Business Partners in Logistics through this PPT and through the webinar accessible at https://ktern.com/webinar/simplifying-logistics-s4hana-business-partners
You can learn more about KTern at https://ktern.com/
Oracle EBS Journey to the Cloud - What is New in 2022 (UKOUG Breakthrough 22 ...Andrejs Prokopjevs
This presentation is a successor to the "Running Oracle EBS in the cloud." session held at the UKOUG Apps16 event (or other conferences later). The author would like to go through the latest updates of the year 2022 on what is still actual, what is not, key recommendations, and a comparison of the public cloud platforms certified. The cloud journey is a continuously client-demanding topic, and there are uncertainties still around the cloud journey options for Oracle E-Business Suite customers.
Take it to the Oracle ERP Cloud! Hitachi will profile a recent cloud ERP implementation. Hitachi will discuss why Oracle Cloud ERP was selected, the project approach, timeline and lessons learned. Hitachi will also discuss the multiple Oracle cloud solutions (Sales Cloud, Marketing Cloud, HCM Cloud, etc.) they have already deployed in-house to support their own business growth.
Implementing Oracle Utilities Smart Grid Gateway: A Customer Experiencecgjohns
Implementing smart meters can be very challenging as the traditionally manual steps are replaced by automated Advanced Metering Infrastructure (AMI) systems. This can become even more complex as many utilities use multiple AMI vendors and still need to manage many traditional meters during the transition. Figuring out how to put all the puzzle pieces together to successfully achieve the desired results is a challenge for many organizations. This presentation shares the experience a customer had in utilizing Oracle Utilities Smart Grid Gateway to alleviate the complexities.
Topics include
• Why the customer chose Oracle Utilities Smart Grid Gateway
• Benefits of utilizing smart grid, with or without a vendor adapter
• Current state of and future vision
Fiona Lee, Manager, and Alastair Breeze, Software Engineer, Google – Emergency Location Service (ELS): New developments since EENA 2019
Salvatore Baglieri, Head of EMEA – Pixel Carrier Engineering, Google – ELS error rates & best practices
My Keynote Presentation to SunTel customers on October 23, 2014Mark Fletcher, ENP
E911 and NG911 deployments in the Corporate Enterprise can be extremely confusing. What is needed, and how to resolve the issues of mobility and remote workers can cost a small fortune if the technology is not understood. The knowledge here can save you tens of thousands of dollars on buying the wrong technology. Fletch goes over how 911 really works, the databases that are involved, what you are responsible for, and what best practices are commonly accepted.
Local situational awareness with correlation is what is needed in today's modern systems. Telephone numbers mapped to cubicles are thing of the past, and relying on a public safety database that is nothing more that a billing mechanism doesn't solve the challenges today of FCE environments, work at home users and nomadic VoIP technology that allows my presence to live on multiple devices simultaneously.
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Safe Campus / Safe School for IP Office with Hunter Technologies in NJMark Fletcher, ENP
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What you need to know about E911 as presented to the WAUG March 14Mark Fletcher, ENP
MLTS E911 is a major concern of the FCC right now as Kari's Law has sparked several initiatives and inquiries. The inefficient and costly ANI/ALI architecture will no longer be required once NG911 is here. Learn how to capitalize on this new topology TODAY.
End – To – End Per Site and Entire Network Accuracy Testing and Validation for E911 Regulatory Compliance. http://www.mcpsinc.com/networkengineering.aspx.
A Dispatchable Bluetooth Indoor Location for Mobile Phones Calling for Emerge...Alberto González Trastoy
Next Generation 911 Bluetooth Indoor Location.
Design and development of system based on an Android Application capable of providing Bluetooth indoor location to 911 call dispatchers.
https://www.youtube.com/watch?v=guuyL592I3o
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
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Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
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The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
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Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
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3. Why Worry?
Increased capabilities of IP Telephony:
Enhanced networking capabilities
Quick & Easy phone MAC’s
Share Trunk Groups
Single Virtual telephone environments
Easy to create
4. Why Worry?
Litmus Test:
When a user dials “911” – will their call go to
the correct dispatch center?
When a user dials “911” – will the dispatch
center get the proper information for the
call?
If emergency responders are dispatched – is
it reasonable they will be able to find the
caller if no one is there to guide them to the
caller?
5. Why Worry?
State Regulation
Some States have 911 regulations affecting
telephone system requirements
Reasonable Prudence
Lack of regulation may not waive liability
6. Why Worry?
Enterprise E911 Applications & Services
Designed to deliver:
Customized & Detailed location information
Via: CPE solutions/Hosted solutions
Via: PS-ALI (carrier) solutions
8. Key 911 Terms
PSAP Public Safety Answering Point (Dispatch
Center)
ANI Automatic Number Identification
ALI Automatic Location Identification
Wireline Calls route to PSAP with ANI and ALI
Enhanced 911
9. Key 911 Terms
Emergency A code that identifies the geographic
Service Number zone the caller is from and matches it to
(ESN) the PSAP responsible to take the call
Master Street A database maintained by the
Address Guide municipality/county to identify all valid
(MSAG) addresses within their community and
associates these with an
ESNumber/ESZone
11. PS-ALI Service / E911 Capability
Purpose: To allow an enterprise
telephone system to provide detailed ALI
information (building/floor/office)
beyond the ALI assigned to the trunk
being used to call 911
12. PS-ALI Service / E911 Capability
Telephone system application - E911
Capability
Standard capability
Optional capability
Separate software package
13. PS-ALI Service / E911 Capability
PS-ALI service
Your “private” ALI information must be
interfaced to the “public” 911 network
ILEC PS-ALI Service (e.g., AT&T 911 Locator ID)
serves as the interface to the public 911 network
14. PS-ALI Service / E911 Capability
Without E911 Capability - Campus Network
BLDG 1
BLDG 3
3
PSTN
2 3
1 2
BLDG 2
1
4
ANI: Main # or DID #
ALI: BLDG 2 Address 3
2
1
15. PS-ALI Service / E911 Capability
With E911 Capability - Building and Floor
BLDG 1
BLDG 3
3
PSTN
2 3
1 2
BLDG 2
1
4
ANI: Main # for 3rd Floor or
DID # 3
ALI: BLDG 1 and 3rd Foor 2
PS-ALI Records: 10 1
16. PS-ALI Service / E911 Capability
With E911 Capability - Building, Floor, Office
BLDG 1
BLDG 3
3
PSTN
2 3
1 2
BLDG 2
1
4
ANI: DID #
ALI: BLDG 1 and Office 306 3
PS-ALI Records: 100 2
1
19. 911 Call Processing
Potentially OK:
Trunks seized by caller dialing “911” are
associated with their building
PSAP receives ANI/ALI associated with the
caller’s location
20. 911 Call Processing
Potentially Not OK:
A single building environment that is:
Very large / Very complex
Multiple floors
PSAP receives ANI/ALI associated with the caller’s location –
but may not be able to find the caller upon arrival
Campus environment with multiple buildings but only
one DEMARC
PSAP receives ANI/ALI associated with the campus
Networked environment that serves multiple buildings
(MAN/WAN)
Some/All buildings have access to only hub trunks
21. 911 Call Processing
Typical PSAP Protocol
Confirm ALI with Caller
Hang Ups / Dropped Calls
Call back using ANI to confirm emergency
RNA? Dispatch a responder to the ALI location
22. 911 Call Processing
Use of Analog Trunks to ID Multi-Site 911 calls
Two trunks per site
Assumes:
DEMARC exists at each building
Each site equipped with system/gateway that
supports CO/FXO connection
Each system/gateway supports routing its site’s users
to the “911” trunk group
Each system/gateway can support ringing
appearance of a call on either “911” line if Dispatch
calls back
23. 911 Call Processing
State Law governs
911 regulations
Sixteen states,
including Alaska,
have legislation
with potential to
affect enterprise
telephone system
design (as of Q1
2009)
www.nena.org/
State Status of
MLTS/PBX
Legislation
25. Customizing 911 – The Tools
ANI drives the 911 call process
ANI passes through network
Determines which PSAP gets the call
Determines which address record is looked up &
presented to PSAP
26. Customizing 911 – The Tools
Enterprise E911
Telephone system application
Allows the ANI on a 911 call to be
“customized”
Assign Pseudo-ANI
Group proximate users – share a single Pseudo-ANI
Minimize number of PS-ALI records
Simplifies Administration
27. Customizing 911 – The Tools
PS-ALI Service
Carrier application
Allows you to “customize” the ALI associated
with an ANI
Private customer has interface to carrier’s ALI DB
Private customer can script ALI information
Price is typically related to number of records
29. Understanding the E911 Application
Without E911 application…
100% use of PS-ALI service
Each user = Separate record
Unique DID/ANI
Unique ALI
Expensive
Burdensome to administer
MAC updates
30. Understanding the E911 Application
With E911 application…
PS-DID users are grouped into “Zones”
Emergency Response Location (ERL)
DID users share a custom DID for their
“Zone” when calling 911
Emergency Location Identification Number
(ELIN)
Customer Emergency Service ID (CESID)
31. Understanding the E911 Application
With E911 application… (cont.)
Reduces number of PS-ALI records required
Easier System Administration (MAC’s)
32. Understanding the E911 Application
Potential drawbacks…
Pseudo-ANI is typically delivered to PSAP –
not “true” DID number
Pseudo-ANI should ring to a manned station
(call backs)
Where a separate server provides the E911
applications – a server failure may result in
default trunk information
Redundant server to mitigate risk
33. Understanding the E911 Application
Additional Benefits…
Real time notification a 911 call was placed
Notify up to several users
Alert/Email/Phone Call
Who made the call
Bridge the in-progress call
Automatic administration of IP telephony
MAC’s
Subnet assignment or Layer 2 information = ELIN
assignment
34. Understanding the E911 Application
Cisco Unified Communications
Manager
Cisco Emergency Responder (CER)
Server approach (redundancy
available)
Loss of server = 911 calls process
using default trunk information
Real time notification of 911 calls
Automatic management of IP
telephony MAC’s
35. Understanding the E911 Application
Avaya Communications Manager 5.0
Enhanced 911 is embedded in the generic
SW
Standard feature
No separate server
Real time notification of 911 calls (“Crisis
Alert”)
Capable of monitoring and recording crisis
calls
When using “zones” – will present PSAP
with pseudo or true ANI
Automatic management of IP telephony
MAC’s
36. Understanding the E911 Application
Nortel CS1000
Emergency Services Access (ESA) is embedded in
the generic SW
Standard functionality: define by subnets
Optional functionality: define by switch or
port
Requires third party: eTelemetry Locate911
Linux appliance to map data network and track
IP phones
May require an appliance – but No Point of Failure
Real time notification of 911 calls (one license at no
cost)
When using “zones” – can tie back to true ANI
Automatic management of IP telephony MAC’s
37. Understanding the E911 Application
Mitel 3300 ICP
Basic E911 functionality in generic SW
Enhanced functionality: Emergency
Response Advisor
Separate server
Maps data network and tracks IP
phones
May require a separate server
Real time notification of 911 calls
Automatic management of IP
telephony MAC’s
38. Understanding the E911 Application
NEC SV 8300 / SV 8500
Basic E911 functionality in generic SW
Enhanced functionality: Amcom
Enterprise Alert
Separate server (up to 100 LAN switches per
server)
Maps data network and tracks IP phones
May require a separate server
Loss of server = 911 calls process using default
trunk information
Redundant server option available
Real time notification of 911 calls
Automatic management of IP
telephony MAC’s
39. Understanding the E911 Application
Siemens Openscape Voice
Application (HiPath 8000)
Enhanced 911 is embedded in the
generic SW
Standard feature: “E911 Tables”
Tracking of “Zones” by Subnet
Tracking by LAN switch or port requires
Third Party Application
No separate server
No Real time notification of 911 calls
Automatic management of IP
telephony MAC’s
40. Understanding the E911 Application
Shoretel Unified
Communications Solution
Basic E911 functionality in generic SW
Enhanced E911 functionality
Third Party Provider: ConneXon Telecom’s
911 Enable Emergency Routing Service
Offers CPE and Hosted approach
Third Party CPE: Requires separate
server
Third Party Hosted: Trunk connection
to 911 Enable’s NOC
Automatic management of IP
telephony MAC’s
41. Understanding the E911 Application
3Com VCX (Connect 100/200,
V7000 Enterprise, Unified
Communications on IBM
System)
Third Party: ConneXon Telecom’s 911
Enable
Requires separate server
Automatic management of IP
telephony MAC’s
42. Understanding the E911 Application
Aastra Clearspan
Third Party: ConneXon Telecom’s 911
Enable
Requires redundant Location
Information Servers
“Zones” are defined by Subnet
Definitions to LAN switch or port are planned
for future release
Real time notification of 911 calls
Automatic management of IP
telephony MAC’s
43. Understanding the E911 Application
Third Party Providers
CPE and Hosted Solutions
911 Enable
911 ETC
Amcom
eTelemetry
Red Sky
45. Understanding PS-ALI Service
PS-ALI = Access to the “real” 911 ALI
database
Typically: ILEC’s/CLEC’s offer this service
AT&T, Verizon, Qwest, Cincinnati Bell, etc.
Connection between premise telephone
system and carrier ALI database
CAMA trunks
ISDN-PRI (preferred choice)
46. Understanding PS-ALI Service
Pricing: PS-ALI service
One Time Set Up Cost
Ex: $2,000/50 records to $8,000/2,000 records
Monthly Recurring Cost
Ex: $30/50 records to $150+/2,000 records
More records = More Cost
47. Understanding PS-ALI Service
AT&T (Legacy SBC region)
911 Locator ID
Direct interface to update DB
Scales to thousands of records
911 Locator ID Lite
Less than 25 records – static
DB
48. Understanding PS-ALI Service
AT&T (Legacy Bell South
region)
911 Pinpoint
AT&T (Legacy PAC Bell /
Southwestern Bell region)
PS-ALI service
50. Understanding PS-ALI Service
Qwest
PS-ALI
Embarq (legacy Sprint)
PS-ALI
Intrado
Primarily serves carriers but
will work with large enterprises
on a case-by-case basis
51. Understanding PS-ALI Service
SIP Trunks
IP-based trunks may require services from a
VoIP Positioning Center (VPC)
911 Enable
Intrado
Red Sky
TeleCommunication Systems
Vixxi
SIP trunks allow for even more record detail
than conventional trunks
53. E911 Design Considerations
Key Decision: Define “Zones” (Emergency
Response Locations) to be used
More Zones = More Work/Cost
Identify level of “granularity” desired
Considerations
Station/User density
Ease of access
Ability to visually ascertain the area
54. E911 Design Considerations
Tools
Building Floor Plans
Site walk-throughs
Fire alarm zones
Local Police or Fire may have insight
55. E911 Design Considerations
Question to ask:
Knowing the ALI - Could I quickly find the
caller?
Large spaces
Many cubicles
57. E911 Design Considerations
Problem children…
Soft Phones
Inside the enterprise vs outside the enterprise
Networked sites
Crossing PSAP boundaries could mean you will be
sending calls to various PSAPs
Define which sites are served by what PSAPs
Crossing boundaries could mean you will be served
out of multiple carrier ALI databases
Define which carrier’s databases are serving each PSAP
you are sending calls to
58. E911 Design Considerations
Problem children…(cont.)
SIP Phones
SIP phones – as opposed to the manufacturer’s IP
phones – may limit full E911 functionality
59. Resources
www.nena.org (MLTS Model Legislation)
http://www.nojitter.com/showArticle.jhtml?articleID=21340
2585www.911dispatch.com