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The Power Of Unified Communications Vision Confidential Version
- 1. Unified Communications, MicrosoftDanielJonathan ValikProduct Technical Specialist –Unified CommunicationsDaniel.Valik@Microsoft.com
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- 3. What Communications looklike today in the workplaceInconsistent User ExperienceSeparate Management and SecurityNo Common PlatformVoiceMailPSTN/VoIP phonesE-mail & IMWeb ConferenceVideoConferenceAudioConferenceMultiple DirectoriesCommunications Overload | Disparate &Complex Networks | High CostsMicrosoft’s Vision for Unified CommunicationsUse the power of software to deliver complete communications - messaging, voice, and video - across the applications and devices that people use every day.http://www.microsoft.com/uc
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- 9. Wewanttobe mobile withthesame access!Momentum in Microsoft UC„…um die Vorgabe des Andritz Group Managements bezüglich Einsparungspotenzialen bei den Reise- und Telefonkosten umzusetzen, wurde das Projekt „Microsoft Office Communications Server 2007 (OCS)“ mit dem Schwerpunkt Audioconferencing und Informations-/Applikationssharing mit Erfolg durchgeführt. Die Andritz AG geht davon aus, dass sich das Projekt aufgrund der Einsparungen innerhalb von 6 Monaten amortisieren wird.“Alfred ReitmaierApril 2009, Senior Manager Network & Communications
- 10. Momentum in MicrosoftUCMicrosoft has extended its software approach into voice to provide a comprehensive solution offering with open plug-in interfaces to enable Web developers to develop innovative UC applications. Which UC Vendor Offers The Best Value Proposition? January 7, 2009 Elizabeth Herrell (Forrester) When companies considering UC adoption were asked which vendor first came to mind, more than a third listed Microsoft OCS. WainhouseResearch (quoted in CRM Magazine article ‘Is Microsoft Winning the CRM race?” July 2008, E. Brent Kelly I think it's becoming completely clear that Microsoft is going to perform a long-term role in the unified communications market" Office Communications Server 'R2' Targets PBXes (internetnews.com) February 3, 2009 (R2) Brian Riggs (Current Analysis) Microsoft is solving enterprise communications problems differently. Microsoft OCS R2 Hits the Streets (No Jitter) February 9, 2009 Marty Parker (UniComm Consulting)
- 11. Economic Impact ofUCThe study shows the following benefits for a 4,000 employee organization over a 3 year period: The Total Economic Impact TM of Microsoft Unified Communications Products and Services”, A commissioned study conducted by Forrester Consulting on behalf of Microsoft.
- 12. Unified Communications EcosystemSystemIntegratorsMicrosoft® RoundTable™, renamed the Polycom® CX5000 Unified Conference Station, will be available through Polycom and its extensive channel networkDevicesISVsAspect celebrates one year anniversary of our global strategic alliance by delivering the UC capabilities to industry leaders such as Quicken Loans and Global CrossingSoftwareServersLenovo ThinkPad X301, T400 and T500 laptops are now optimized for Microsoft Office Communicator 2007Network
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- 17. Enterprise VoiceIdentity &presenceMicrosoft Unified Communications
- 18. How Companies AreMoving ForwardTomorrowTodayCommunications PlatformValue-Added Feature ServersLCS / OCSExchangeOffice SystemADPBX / IP-PBXSmart Unified ClientsConsistent ExperienceStreamlined CommunicationBusinessAppsOperational ControlExtensible VoIP Foundation
- 19. Looking AheadTOMORROWComplete softwarepowered voice for allOptimizing voiceand conferencingNext generation communications formobile workers“This new release puts Microsoft on a rapid path to deliver voice software that does much more than a network PBX and with much less cost.”Stephen Elop, PresidentMicrosoft Business DivisionOctober 14, 2008
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- 21. Click to communicatein Microsoft Office
- 22. Deliver user-friendly VoIPcapabilities
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- 24. Work together inreal-time from anywhere
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- 26. Centralize provisioning &simplify management
- 27. Enterprise class securityand compliance
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- 30. Build on existingtelephony infrastructure
- 31. Deliver VoIP, Conferencing,IM on ADMore
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- 36. Enhanced Voice andMobility
- 37. Attendant console anddelegation
- 38. Call ‘response group’workflow
- 39. SIP Trunking (directOCS – PBX integration)
- 40. Mobility and singlenumber reach with OCS Mobile for additional mobile platformsVirtual Conference Room Experience
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- 42. Active voice andvideo switching
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- 44. Easily move devicesbetween rooms
- 45. Record and playbackcomplete meetings
- 46. USB for Audioand VideoDevices: Optimized for Office Communications ServerJabra GN2000 USB Headset LG-Nortel USB Phone LG-Nortel IP Phone 8540 Polycom CX100 Speakerphone Polycom CX400 Cordless Phone Jabra GN9350 Headset Polycom CX200 USB Phone Polycom CX700 IP Phone ViTELiX VX-100 ViTELiX VX-200 Duo NEC UC USB Phone SamsungSyncMaster225UW ASUS S7F Notebook LG-Nortel Bluetooth Headset Investment Protection: Keep existing phones while adding new deviceshttp://technet.microsoft.com/en-us/office/ocs/bb970310.aspx
- 47. SP1Optimize for Software+ Services
- 48. Deliver e-mail archivingsolution
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- 50. Manage inbox overload2009Microsofthosted enterprise messaging solution
- 51. Centralized, Web-based configurationand admin
- 52. Financially backed servicelevel agreements20082007Public Folder access in Outlook Web Access
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- 54. Additional Exchange ActiveSyncPolicies2006Unified Messaging and more efficient collaboration
- 55. Outlook experience fromdesktop to mobile
- 56. Performance and scalabilityoptimizationMicrosoft Exchange Roadmap
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- 58. Single Inbox forE-mail, Voice Mail, and Fax
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- 60. Voice Access fromany telephone
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- 62. Rich UX onthe desktop, mobile, and web
- 63. Quick access topeople and resources
- 64. Access to SharePointcontent without a VPN
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- 75. Anywhere Access andcollaboration
- 76. Deliver increased visibilityand control
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- 78. Compliance and archivingDeveloperplatform enhancements
- 79. OCS 2007 PlatformArchitecture3rd Party Client Apps3rd Party Client Apps3rd Party Extensibility3rd Party AppsSIP Processing Language and Routing Extensibility3rd Party Apps3rd Party Apps3rd Party Apps3rd Party Apps3rd Party AppsClient Middle TierServerMilan (Workflow)WorkflowActivitiesOfficeCommunicatorWave 13 UCMA 2.0*SpeechPlatformServicesAJAXServicesAndControlsOoty SignalingOoty MediaOoty SpeechServerManagedAPIUnified Communications Client APIWave 12 UCMA 1.0Office Communications ServerSIP/SIMPLE Infrastructure
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- 83. Communications Enabled BusinessApplicationsVisual Studio 2008UC Windows Workflow Foun-dation Activities
- 84. Avoid Unnecessary CostsEnduser hard phone devices vs. soft phonesAdditional routers, switches and power backupHardware Based IP Telephony DecisionThink differently!Additional power to run and cool network gearAdditional VPN equipment for remote workersPower Over Ethernet switches and cooling costs
- 85. Questions? Daniel.Valik@Microsoft.com©2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Editor's Notes
- #4 Microsoft unified communications technologies use the power of software to deliver complete communications—messaging, voice, and video—across the applications and devices that people use every day.Integrating the experiences you associate with the telephone—phone calls, voice mail, and conferencing—the work you do on a computer—documents, spreadsheets, instant messaging, e-mail, and calendars fundamentally change the way people work.We believe unified communications will transform business in the coming decade in the same way e-mail changed the business landscape in the 1990s.When phone services become software, are managed by a server, and are delivered to desktop applications, many interesting things happen.
- #6 > 1:0<OCS R2 LaunchIn February of this year we launched Office Communications Server 2007 R223,000 registered users at our virtual launch41 press articlesOver 100 partners participated at our virtual launchAnalyst It’s great to see how many analyst believe in the software based approach to Unified CommunicationsAmong companies considering UC adoption more than a third listed Microsoft OCS as the first option -Brent Kelly.Microsoft is solving enterprise communications problems – Marty Parker
- #7 > 1:0<OCS R2 LaunchIn February of this year we launched Office Communications Server 2007 R223,000 registered users at our virtual launch41 press articlesOver 100 partners participated at our virtual launchAnalyst It’s great to see how many analyst believe in the software based approach to Unified CommunicationsAmong companies considering UC adoption more than a third listed Microsoft OCS as the first option -Brent Kelly.Microsoft is solving enterprise communications problems – Marty Parker
- #8 > 1:30<Based on the interviews with the 15 existing Microsoft UC customers, Forrester constructed a TEI framework for a composite organization (see below), and the associated ROI analysis illustrating the financial impact areas. As seen in Table 1, the risk-adjusted ROI for the composite company is 563%.Internal and external collaboration is of highest importance.• With a dearth of candidates with sufficient skills in digital marketing, hiring qualified staff is difficult. The firm must make the most of its existing talent and maximize retention.• High-value workers are separated from each other geographically; 80% of them do not work at the headquarters office.• Client relationships are long-standing, thus offering impetus for deeper communications across firewalls. Nevertheless, most clients maintain relationships with several digital marketing agencies; new initiatives and even extensions of existing projects are frequently put up for competitive bid.• The organization is forward-thinking and readily adopts new technologies when the products can be demonstrated to provide business value.
- #9 > 1:00<
- #13 Presenter can review this page for more detail - http://www.microsoft.com/communicationsserver/en/us/overview.aspx
- #14 OCS 2007 R2 will be available in February 2009Presenter can review this page for more detail - http://www.microsoft.com/Presspass/press/2008/oct08/10-14OCSR2PR.mspx
- #16 Investment protection – keep existing phones while adding new devicesPromote IM sessions to voice & video conferencingUC experience inside & outside the enterpriseDevice Manufacturers:ASUSTek Computer LG-Nortel Co. LtdMicrosoft NEC CorpPlantronics IncPolycom IncSAMSUNGTatung CoViTELiX
- #17 Talking Points:In this presentation I provided you an overview of the most recent Exchange investments and innovations (namely Exchange Server 2007 and Exchange Server 2007 SP1), as well as a glimpse into our product investments for the next release (code named Exchange “14”). This roadmap slide offers you a brief timeline around the delivery of these various offerings. These dates are subject to changes, but as the last 12+ years have demonstrated, Exchange seeks to ship a high-quality, major product release every 2 to 4 years. As such, we are currently scheduled to deliver Exchange “14” in the second half of calendar year 2009. This calendar year (2008), Microsoft Online plans to make generally available Exchange Online (based on Exchange Server 2007). For more information, and a chance to test drive this service, visit http://www.microsoft.com/online.Slide Objective:Provide timeline roadmap of our recent and next generation Exchange Server releases. This is subject to change without notice and should only be shared under NDA, since we have not yet publicly disclosed Exchange “14”.
- #26 > 4:00<The other source of your economic impact will be by avoiding unnecessary cost such as:• Desktop telephone sets• PBX equipment• Unified Messaging systems Tape back-ups Fax machines• Antivirus, Antispam solutions Compliance solutionYou need to THINK DIFFERENTLY!