The document outlines the process of training design, which includes determining the format of training delivery, setting objectives and goals, developing content and instructional activities, preparing a written training plan, evaluating participants, and following up after training. It describes 8 steps to designing a training program: 1) defining purpose and audience, 2) determining needs, 3) setting goals and objectives, 4) outlining content, 5) developing activities, 6) preparing the design, 7) evaluating participants, and 8) following up. The training design process ensures training results in improved job performance.