Download as PDF, PPTX
![DIGITAL MEDIA COURTESY OF:
•parkjisun. Icon [SVG]. Noun Project.
•S.,Showalter. Icon [SVG]. Noun Project.
•F., Botero. Pope Leo X (After Raphael) [Painting].
•Doctor Who [Television series]. BBC America.
•E., Kucharik. Care Bears [Cartoon]. American Greetings.
•T., Phillips (Director). (2009). The Hangover [Film]. Warner Bros. Pictures.
•C., Nolan (Director). (2010). Inception [Film]. Warner Bros. Pictures.
•C., Columbus (Director). (2001). Harry Potter and the Sorcerer’s Stone
[Film]. Warner Bros. Pictures.
•J., Moore (Director). (2012). Pitch Perfect [Film]. Universal Pictures.
•Parks and Recreation [Television series]. NBC Universal.](https://image.slidesharecdn.com/santo-highedweb2016-trainthetrainer-161013205005/75/Train-the-Trainer-Tips-for-Enhancing-Employee-Learning-Presented-at-HighEdWeb-2016-70-2048.jpg)
Uploaded byKatie Santo
Train the Trainer: Tips for Enhancing Employee Learning (Presented at HighEdWeb 2016)
The document provides tips for trainers to enhance employee learning by focusing on creating relevance, engagement, and ownership in the training process. It emphasizes the importance of caring actions, such as effectively communicating the significance of the training and fostering a safe learning environment. Additionally, it suggests ways to personalize the experience by connecting with participants and following up after sessions.
More Related Content
Similar to Train the Trainer: Tips for Enhancing Employee Learning (Presented at HighEdWeb 2016)
![[Carolyn_D._Nilson]_How_to_Manage_Training_A_Guid(BookZZ.org)](https://cdn.slidesharecdn.com/ss_thumbnails/ad4a99d8-88a7-4575-9f71-c402b39b0eed-150303210106-conversion-gate01-thumbnail.jpg?width=640&height=640&fit=bounds)
Train the Trainer: Tips for Enhancing Employee Learning (Presented at HighEdWeb 2016)
- 1. TRAIN THE TRAINER TIPSFOR ENHANCING EMPLOYEE LEARNING @HEYJUSTKATIEKATIE@NYU.EDU
- 2. KATIE SANTO WEB TRAINING& CONTENT SUPPORT SPECIALIST DIGITAL COMMUNICATIONS GROUP TIPS FOR ENHANCING EMPLOYEE LEARNING TRAIN THE TRAINER
- 7.
- 8.
- 10.
- 11. GIVE THEM A REASONTO CARE
- 12.
- 13. CARING QUESTIONS • Howdoes it apply to the mission statement of the university?
- 14. CARING QUESTIONS • Howdoes it apply to the mission statement of the university? • Why does the subject matter apply to them in their role?
- 15. CARING QUESTIONS • Howdoes it apply to the mission statement of the university? • Why does the subject matter apply to them in their role? • How will it make their daily tasks easier?
- 16. CARING QUESTIONS • Howdoes it apply to the mission statement of the university? • Why does the subject matter apply to them in their role? • How will it make their daily tasks easier? • How will it save them time?
- 17. CARING QUESTIONS • Howdoes it apply to the mission statement of the university? • Why does the subject matter apply to them in their role? • How will it make their daily tasks easier? • How will it save them time? • How will it save them money?
- 18. CARING QUESTIONS • Howdoes it apply to the mission statement of the university? • Why does the subject matter apply to them in their role? • How will it make their daily tasks easier? • How will it save them time? • How will it save them money? • How will it help drive traffic to their webpage?
- 19. CARING QUESTIONS • Howdoes it apply to the mission statement of the university? • Why does the subject matter apply to them in their role? • How will it make their daily tasks easier? • How will it save them time? • How will it save them money? • How will it help drive traffic to their webpage? • How will it encourage end-users to open an email or click a link?
- 20. CARING QUESTIONS • Howdoes it apply to the mission statement of the university? • Why does the subject matter apply to them in their role? • How will it make their daily tasks easier? • How will it save them time? • How will it save them money? • How will it help drive traffic to their webpage? • How will it encourage end-users to open an email or click a link? • How will it spread awareness about their events?
- 22. How will ithelp them solve a problem they have been unable to find a solution for?
- 24. Let your participantsknow why they should care about what you have to say.
- 25. Let your participantsknow why they should care about what you have to say. And do so again when you have an important point to emphasize.
- 26. MAKE IT EASY FORTHEM TO CARE
- 28. Making training accessible forparticipants will make them more engaged.
- 29. How would youmeasure participant engagement?
- 30.
- 31. CARING ACTIONS • Createa sense of ownership around training
- 32. CARING ACTIONS • Createa sense of ownership around training ‣ Survey participants about their training needs
- 33. CARING ACTIONS • Createa sense of ownership around training ‣ Survey participants about their training needs ‣ Solicit feedback after each session
- 34. CARING ACTIONS • Createa sense of ownership around training ‣ Survey participants about their training needs ‣ Solicit feedback after each session ‣ Implement feedback in future sessions
- 35.
- 36. CARING ACTIONS • Createa safe learning environment
- 37. CARING ACTIONS • Createa safe learning environment ‣ Be respectful of your participants’ time
- 38. CARING ACTIONS • Createa safe learning environment ‣ Be respectful of your participants’ time ‣ Acknowledge any hindrances to learning
- 39. CARING ACTIONS • Createa safe learning environment ‣ Be respectful of your participants’ time ‣ Acknowledge any hindrances to learning ‣ Take advantage of open-ended questions
- 40. CARING ACTIONS • Createa safe learning environment ‣ Be respectful of your participants’ time ‣ Acknowledge any hindrances to learning ‣ Take advantage of open-ended questions ‣ There is no such thing as a stupid question
- 41.
- 42. CARING ACTIONS • Creatememorable learning experiences
- 43. CARING ACTIONS • Creatememorable learning experiences ‣ Remember that you set the tone of the training session
- 44. CARING ACTIONS • Creatememorable learning experiences ‣ Remember that you set the tone of the training session ‣ Watch out for monotone speaking, overloaded or loud slides, and lack of movement
- 45. CARING ACTIONS • Creatememorable learning experiences ‣ Remember that you set the tone of the training session ‣ Watch out for monotone speaking, overloaded or loud slides, and lack of movement ‣ Offer hands-on training whenever you can
- 46. CARING ACTIONS • Creatememorable learning experiences ‣ Remember that you set the tone of the training session ‣ Watch out for monotone speaking, overloaded or loud slides, and lack of movement ‣ Offer hands-on training whenever you can ‣ Consider using visuals when possible to provide variety within content delivery
- 47. Make it easyfor participants to care about the material you’re teaching so they feel more comfortable engaging with training.
- 48.
- 51.
- 52. How can youshow mutual buy-in and respect?
- 53.
- 54. CARING BEHAVIORS • Arriveearly and stay late to talk to participants
- 55. CARING BEHAVIORS • Arriveearly and stay late to talk to participants • Ask their names, departments, and project(s) they’re working on
- 56. CARING BEHAVIORS • Arriveearly and stay late to talk to participants • Ask their names, departments, and project(s) they’re working on • Call on participants by name when possible
- 57. CARING BEHAVIORS • Arriveearly and stay late to talk to participants • Ask their names, departments, and project(s) they’re working on • Call on participants by name when possible • Listen to their questions for the concerns they raise
- 58. CARING BEHAVIORS • Arriveearly and stay late to talk to participants • Ask their names, departments, and project(s) they’re working on • Call on participants by name when possible • Listen to their questions for the concerns they raise • Acknowledge their concerns when answering questions
- 59. CARING BEHAVIORS • Arriveearly and stay late to talk to participants • Ask their names, departments, and project(s) they’re working on • Call on participants by name when possible • Listen to their questions for the concerns they raise • Acknowledge their concerns when answering questions • Follow up with your participants within 1-2 days of training
- 60. Show participants thatyou care about them and their success just as much as they do.
- 61. Show participants thatyou care about them and their success just as much as they do. Think about what you can do as a facilitator that will add that extra sparkle.sparkle
- 62.
- 63. GIVE THEM A REASONTO CARE
- 64. GIVE THEM A REASONTO CARE MAKE IT EASY FOR THEM TO CARE
- 65. GIVE THEM A REASONTO CARE MAKE IT EASY FOR THEM TO CARE SHOW THEM THAT YOU CARE
- 67.
- 68.
- 69. RESOURCES: •Global Human CapitalTrends 2016 Deloitte University Press http://www.workdayrising.com/pdf/Deloitte_GlobalHumanCapitalTrends_2016_3.pdf •Employee Engagement and Commitment Society for Human Resource Management https://www.shrm.org/about/foundation/research/Documents/ 1006EmployeeEngagementOnlineReport.pdf •Design Thinking Comes of Age by Jon Kolko Harvard Business Review https://hbr.org/2015/09/design-thinking-comes-of-age •The Value of Training IBM https://www-304.ibm.com/services/learning/pdfs/IBMTraining-TheValueofTraining.pdf •The Modern Corporate Learner by Nina Buik IBM Training and Skills Blog https://www.ibm.com/blogs/ibm-training/the-modern-corporate-learner/ •The Power of Influence in the Workplace by Jocelyn Bérard Global Knowledge https://www.globalknowledge.com/ca-en/resources/resource-library/recorded-webinar/ the-power-of-influence-in-the-workplace/
- 70. DIGITAL MEDIA COURTESYOF: •parkjisun. Icon [SVG]. Noun Project. •S.,Showalter. Icon [SVG]. Noun Project. •F., Botero. Pope Leo X (After Raphael) [Painting]. •Doctor Who [Television series]. BBC America. •E., Kucharik. Care Bears [Cartoon]. American Greetings. •T., Phillips (Director). (2009). The Hangover [Film]. Warner Bros. Pictures. •C., Nolan (Director). (2010). Inception [Film]. Warner Bros. Pictures. •C., Columbus (Director). (2001). Harry Potter and the Sorcerer’s Stone [Film]. Warner Bros. Pictures. •J., Moore (Director). (2012). Pitch Perfect [Film]. Universal Pictures. •Parks and Recreation [Television series]. NBC Universal.