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Train the trainers
This document outlines the key steps in an effective train-the-trainer process: 1. Analysis - Conduct a needs assessment to identify gaps between current and desired skills/knowledge through surveys, interviews, and reports. Determine clear training objectives and methods. 2. Design and development - Develop the training content and points based on the objectives. Organize the presentation and incorporate visual elements. 3. Delivery - Engage trainees through an interesting delivery style using techniques like questions, examples, and activities. Deal with questions from trainees respectfully. 4. Evaluation - Measure the success of the training against the original objectives using methods like surveys, interviews, or work results to evaluate learning progress and on-the-
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Train the trainers
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- 3. We are alladult learners !
- 4. TRAINING TEACHINGVs • Providesknowledge in theory and practice of concepts, facts and practices • Theoretical & Passive • Provides the experience to understand this knowledge and transform it into real time application • Real life & Active
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- 6. CONSIDERATIONS FOR TEACHINGADULTS ARE THEY READY ? HOW IT WILL EFFECT THEIR DAILY LIFE ? KNOWLEDGE SHARING /PARTICIPATION PRACTICAL PRACTICE • Formal/informal needs assessment • Determine goals & objectives • Ask questions • Encourage discussion Hands-on exercises, real-life scenarios Personal benefits
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- 8. TRAININGPROCESS ANALYSIS 1 2 3 4 • Formal/informalneeds assessment • Determine goals & objectives DESIGN &DEVELOP DELIVER EVALUATION Results based on objectives • Determine the content • Determine delivery method • Create the materials Deliver the content
- 9. 1 ANALYSIS WHAT ISNOW WHAT NEED TO BEVs. It’s about finding Gap between : Through….. Observingand Listening SURVEYS INTERVIEWS KPI REPORT ASSESMENT UNDERSTANDING BUSINESS PLAN
- 10. 1 A. ANALYZINGAGAINST JOB DESCRIPTION S.No. Job Description Taskseasily done Tasksdifficult todo Kind ofcapacity building required
- 11. 1 B. ANALYZINGAGAINST KPI REPORT No. KPI ITEMS TARGET SCORE ACHIEVEMENT WHAT NEEDSTOBE DEVELOPED ?
- 12. 1 C. ANALYZINGAGAINST FAULTLIST No. MOST FAULTLIST ROOT CAUSE WHAT NEEDSTOBE DEVELOPED ?
- 13. 1 D. DETERMINEOBJECTIVES, METHODS & SUCCESS CRITERA PROBLEM LIST TRAINING OBJECTIVES TRAINING METHODS To strengthen existing knowledge & skill To introduce new process To do corrective action and minimize error Self correction Demonstration Team & Individual Exercise
- 14. 1 D. DETERMINEOBJECTIVES, METHODS & SUCCESS CRITERA TRAINING OBJECTIVES THIS TRAININGWILL BE SUCCESS IF…. To trainees are more knowledgeable on… To trainees fully understand new process The trainees understand their mistakes & know how to solve them
- 15. D.I.Y.1 Determine training’s goals objectivesbased on JD, KPI report & Fault List
- 16. 2 DESIGN& DEVELOPDeveloptraining points based on the objectives OBJECTIVE MAINPOINTS TOPICS FINALCONTENT
- 17. D.I.Y.2 Develop your objective intomain training points
- 18. 2 A. DEVELOPWITHIN STORYLINE The starting point Our Roadmap Our 1st Step Our next steps Almost there…. We’ve Arrived ! Check point All good explanations must follow the step by step : Check point Check point Check point Check point
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- 21. SET THE STAGE D. ORGANIZETHEPRESENTATION2 CONTENT END • Introductions (you & them) • Agenda, breaks, bathrooms • Get “buy-in” by telling them what and why • Logically organize the main points (in chunks) • Add sub-points to each chunk • Include Visual Aids, Exercises, Handouts • Summary • Questions • Other learning opportunities
- 22. D.I.Y.3 Develop training program with10 mins duration in form of bullet points
- 23. E DEVELOP SUITABLELEARNING ENVIRONMENT2 CLASROOM BASED WORKSHOP ONTHE JOB WORK EXPERIENCE
- 24. D.I.Y.4 Pick a training subject& decide the best learning environment!
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- 26. 3 DELIVERY Ideally plannedTrainee’s reactionVs. In delivering presentation, we must account for : Through….. INTERESTING DELIVERY 5STAR INTRODUCTION GIVING QUESTIONS DEALINGWITH QUESTIONS
- 27. INTEREST A. 5 STARINTRODUCTIONS3 GREETINGSOBJECTIVES SET EXPECTATIONS POSITIVE BODY LANGUAGE Game, Music / video playing right at the start Greet the participants & introduce yourself What & how they will be covered Let the group know how & when they could participate Make first 10 seconds of positive impression
- 28. MAKE NO ASSUMPTIONS ASK QUESTIONSYOU REALLY WANTAN ANSWER TO VOCAL VARIETY NON VERBAL CUES AFFECT COMMUNICATION • Jargon • Ask, don’t tell Don’t be “flat” • Tone • Appearance appropriate for audience Count to 7 before deciding to move on with materials / next question b. INTERESTING DELIVERY3
- 29. FEEDBACK QUESTION C. GIVING QUESTIONSTOTHE TRAINEE3 TEACING QUESTION ACTIVITY QUESTION Whether or not knowledge has been acquired and understood Enables a lesson to be built up whilst involving the full attention of the participants through maximum activity Questioning is an invaluable technique of instruction and involvingparticipation. Type of questioning are : To regain the lost attention of a trainee, a question is pointed at him
- 30. RELEVANT QUESTIONS D. DEALINGWITHQUESTIONS FROMTRAINEE3 IRRELEVANT QUESTIONS ANSWER NOTKNOWN Ifthe questions based on the materials covered, we can passed to the group, or otherwise answer it • Depends on genuineness, if indicates thirst for knowledge, it can be answered later • If not, we can state it and explain why it’s irrelevant • Admit that we don’t know the answer yet • List the questions first and answered them later
- 31. D.I.Y.5 Deliver training to othersusing the delivery principles !
- 32. 4 EVALUATING SUCCESS CRITERIATRAINING RESULTVs. In evaluating: With 4 standards level of evaluation for the trainee : Learning progress Reactions tothe training on-the-job behavioural changes Business&org. result
- 33. THIS TRAININGWILL BE SUCCESSIF…. EVALUATION METHOD Results of the training The Trainer’s effectiveness The actual application of training to the job The growth in skills and knowledge The effectiveness of the design of the course Work Result Interview Survey 4 EVALUATING Measurement
- 34. D.I.Y.6 Determine the best evaluationmethod for your training program !
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- 36. D.I.Y.7 Do evaluation onthe presentation trial
- 37. RECAP ON TRAININGPROCESS ANALYSIS1 2 3 4 • Formal/informal needs assessment • Determine goals & objectives DESIGN &DEVELOP DELIVER EVALUATION Results based on objectives • Determine the content • Determine delivery method • Create the materials Deliver the content
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