TOTAL Quality Management in Sail
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Steel Authority of India Ltd (SAIL) implemented various Total Quality Management techniques like JIT, Six Sigma, ISO 9001 certification, and corporate social responsibility policies to improve quality and efficiency. Some key points: - JIT and Six Sigma helped reduce defects and costs by minimizing inventory and identifying process inefficiencies. - ISO 9001 certification established a quality assurance system. - CSR policies aimed to integrate business values with sustainable development and stakeholder interests. - Implementation of TQM led to achievements like increased special steel production, recognition on Forbes lists, and national awards for HR practices and combating climate change.
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TOTAL Quality Management in Sail
- 1. TOTAL QUALITY MANAGEMENT IN SAIL STEEL AUTHORITY OF INDIA LTD (SAIL)
- 2. INTRODUCTION 1954 : Hindustan Steel Ltd. was created to oversee the Rourkela Steel Plant 1964 : Bokaro Steel Ltd. Is created 1973 : The Steel Authority of India Ltd. (SAIL)is created as a holding company to oversee most of India’s iron & steel production
- 3. 1993 : India sets plans in motion to partiallyprivatize SAIL 2003 : SAIL’s output surpasses ten MT of saleable steel 2009 : (jan-jun) SAIL became the world’slargest profit making steel company byleaving behind Tata & Arcelor-Mittal INTRODUCTION CONTINUE…
- 4. TECHNOLOGY USED BY TQM IN SAIL JIT (Just In Time) 6 Sigma The ISO 9001:2000 Quality Assurance System CSR (corporate social responsibility)
- 5. JUST IN TIME (JIT) Just-in-time is an inventory strategy that strives to improve a business’s return on investment by reducing in process inventory and associated carrying cost JIT can dramatically improve a manufacturing organization’s return on investment, quality and efficiency
- 6. BENEFITS OF JIT • Set up times are significantly reduced in the factory. • The flow of goods from warehouse to shelves improves. • Employees who possess multiple skills are used more efficiently. • JIT provides better scheduling and work hour consistency. • There is an increased emphasis on supplier relationship
- 7. SIX SIGMA Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects and variability in manufacturing and business processes.
- 8. SIGMA LEVEL DPMO % DEFECTIVE % YIELD 1 691462 69 % 31% 2 308532 31 % 3 66807 6.7 % 93.3% 5 6210 0.62 % 99.38% 6 233 0.023 % 99.977% 7 3.4 0.00034 % 99.99966% 8 0.019 0.0000019 % 99.9999981% SIGMA LEVEL
- 9. CORPORATE SOCIAL RESPONSIBILITY POLICY SAIL recognizes that its business activities have direct and indirect impact on the society. The Company strives to integrate its business values and operations in an ethical and transparent manner to demonstrate its commitment to sustainable development and to meet the interests of its stakeholders. The Company is committed to continuously improving its social responsibilities, environment and economic practices to make positive impact on the society
- 10. HIGHLIGHTS OF THE ACHIEVEMENTS OF TQM DEPTT OF SAIL (BSP) SPECIAL STEEL / VALUE ADDED PRODUCTS PERTICULARS FY 2007-2008 FY 2008-2009 EQR TMT 6293T 300706T TMT IN COILS 274138T 398123 T HIGH TENSILE PLATES 07113 T 120030 T
- 11. QUALITY POLICY “ We shall build and sustain a world class organization, where Quality is the hallmark of every process and activity with the involvement and dedication of our human resource. We are committed to achieve satisfaction of all our stakeholders, through innovation and continual improvement ” S.K. Roongta (Chairman SAIL)
- 12. VISION OF TQM (SAIL) To be a respected world class corporation and the leader in Indian Business in • Quality • Productivity • Profitability • Customer Satisfaction
- 13. ACHIEVEMENTS • SAIL was featured in the 2008 list of Forbes Global 2000 companies at position 647. • National Institute of Personnel Management conferred the National Award on SAIL for Best HR Practices 2008. • SAIL was adjudged as the top Indian company under the Iron & Steel Sector for the Dun &Bradstreet – Rolta Corporate Awards 2008. • Golden Peacock Award for Combating Climate Change – 2008 for BSP, Occupational Health & Safety – 2008 for BSL
- 14. THANK YOU