This document outlines a training needs analysis (TNA) process that identifies performance gaps at the individual, team, and organizational level by comparing key performance indicators and benchmarks. It analyzes competency gaps by examining best practices, job tasks, and the competencies of high performers compared to those of other individuals and teams. The goal is to find gaps that can be addressed through targeted training interventions.

1. Training Need Analysis
– A corporate approach
Explaining the gaps in most TNAs

2. Analysing for performance gaps
Key Benchmarks Performance
Performance Gaps
• ROE Du Pont • Within • Key Result
Chart organisation Areas
• Key Result • Within • Teams
Areas industry • Individuals
• Key • Global
Performance
Indicators
Using financial reports – key performance indicators

3. Identifying competency gaps
Performance Person analysis Best practices Competency
gaps gaps
• Kery result • Set of • Best • Leadership
areas competencies performers • Management
• Teams • Types of • Best practices • Technical
• Persons • competencies • Social
• etc
Job and Task Analysis

4. Finding the competency gaps
An effective and practical approach