SDM adalah leverage dalam organisasi. Susah ditiru dan harus dikelola sebagai capital. Perlu paradigma baru dalam memandang SDM dengan pandangan yang holistik, berpikir kesisteman (system thinking) dan berpikir serba sistem (systems Thinking).
The document discusses competencies, including understanding competencies, why competencies are important, and developing a competency model. It defines competencies as underlying characteristics that are causally related to superior job performance. Developing a competency model involves identifying the competencies required for effective performance, defining behaviors associated with each competency, and applying the model to human resource systems like staffing, learning, performance management and rewarding. Linking competencies to these systems can help align them with business strategy and goals.
How to Create a Competency-Based Training Program. Webinar 04.09.14BizLibrary
Employee training is fluid, dynamic and complex – which is why competency-based training is a more important strategic component of today’s employee learning strategies. www.bizlibrary.com/webinars
Developing Metrics and KPI (Key Performance IndicatorsVictor Holman
Get a FREE performance management kit and access to all of Victor's full videos at:
www.lifecycle-performance-pros.com
This presentation covers the basics of developing successful performance metrics, from developing winning KPIs, learning how to develop the right metrics, the rules of developing KPIs and metrics and common performance metrics for managing a successful organization.
This document summarizes a webinar presentation about competency management in organizations. The webinar covered:
1) Understanding competencies as underlying characteristics like knowledge, skills, and attributes that lead to effective job performance.
2) Why competencies are important for aligning human resources systems like staffing, rewards, and development with business goals and strategy.
3) Guidelines for developing an effective competency model, including aligning it with business needs, translating concepts into observable behaviors, and using it across the organization.
The Hay Guide Chart Method is a popular job evaluation method that assesses jobs based on three factors: know-how, problem solving, and accountability. It provides a systematic way to evaluate different jobs and determine their relative worth. Each factor is evaluated based on standardized dimensions and levels, with points assigned to determine an overall ranking. This allows for consistent measurement of job requirements and responsibilities across an organization. The rankings can then be used to establish a fair pay structure and ensure positions are properly compensated relative to their value and contribution.
The document discusses competency frameworks and their development and use in human resource management. It defines competency as a combination of skills, attitude, and knowledge reflected in observable job behavior. An effective competency framework serves as the basis for people functions like recruitment, development, and performance management. It should be aligned with business strategy. Developing a competency model involves gathering job data, analyzing it to identify core, leadership, and specific competencies, validating the model, and linking it to HR applications. Challenges include ensuring specific, measurable competencies and gaining commitment to their use.
Performance Management System & Performance AppraisalArun VI
The document discusses performance management systems and performance appraisal. It explains that performance management systems take a systematic approach to improving individual and team performance in an organization, and include strategic functions like resource planning and organizational development as well as transactional functions like recruitment and selection. Performance appraisal evaluates and measures an individual's performance and helps categorize high and low performers so that low performers can receive training and high performers can be rewarded. Performance management differs from performance appraisal in that it involves continuous monitoring, setting clear objectives, and regular feedback throughout the performance cycle. An effective performance management system comprises forecasting, planning, controls, and reporting to improve policies, programs, and outcomes.
Performance review training for managersHelen Joseph
Great managers aren’t born; they’re made. Many new managers need help communicating effectively with employees, giving feedback and taking on a leadership role.
Performance management training always focuses on teaching managers how to accomplish or facilitate work through others, and how to direct and develop their employees.
The document discusses competencies, including understanding competencies, why competencies are important, and developing a competency model. It defines competencies as underlying characteristics that are causally related to superior job performance. Developing a competency model involves identifying the competencies required for effective performance, defining behaviors associated with each competency, and applying the model to human resource systems like staffing, learning, performance management and rewarding. Linking competencies to these systems can help align them with business strategy and goals.
How to Create a Competency-Based Training Program. Webinar 04.09.14BizLibrary
Employee training is fluid, dynamic and complex – which is why competency-based training is a more important strategic component of today’s employee learning strategies. www.bizlibrary.com/webinars
Developing Metrics and KPI (Key Performance IndicatorsVictor Holman
Get a FREE performance management kit and access to all of Victor's full videos at:
www.lifecycle-performance-pros.com
This presentation covers the basics of developing successful performance metrics, from developing winning KPIs, learning how to develop the right metrics, the rules of developing KPIs and metrics and common performance metrics for managing a successful organization.
This document summarizes a webinar presentation about competency management in organizations. The webinar covered:
1) Understanding competencies as underlying characteristics like knowledge, skills, and attributes that lead to effective job performance.
2) Why competencies are important for aligning human resources systems like staffing, rewards, and development with business goals and strategy.
3) Guidelines for developing an effective competency model, including aligning it with business needs, translating concepts into observable behaviors, and using it across the organization.
The Hay Guide Chart Method is a popular job evaluation method that assesses jobs based on three factors: know-how, problem solving, and accountability. It provides a systematic way to evaluate different jobs and determine their relative worth. Each factor is evaluated based on standardized dimensions and levels, with points assigned to determine an overall ranking. This allows for consistent measurement of job requirements and responsibilities across an organization. The rankings can then be used to establish a fair pay structure and ensure positions are properly compensated relative to their value and contribution.
The document discusses competency frameworks and their development and use in human resource management. It defines competency as a combination of skills, attitude, and knowledge reflected in observable job behavior. An effective competency framework serves as the basis for people functions like recruitment, development, and performance management. It should be aligned with business strategy. Developing a competency model involves gathering job data, analyzing it to identify core, leadership, and specific competencies, validating the model, and linking it to HR applications. Challenges include ensuring specific, measurable competencies and gaining commitment to their use.
Performance Management System & Performance AppraisalArun VI
The document discusses performance management systems and performance appraisal. It explains that performance management systems take a systematic approach to improving individual and team performance in an organization, and include strategic functions like resource planning and organizational development as well as transactional functions like recruitment and selection. Performance appraisal evaluates and measures an individual's performance and helps categorize high and low performers so that low performers can receive training and high performers can be rewarded. Performance management differs from performance appraisal in that it involves continuous monitoring, setting clear objectives, and regular feedback throughout the performance cycle. An effective performance management system comprises forecasting, planning, controls, and reporting to improve policies, programs, and outcomes.
Performance review training for managersHelen Joseph
Great managers aren’t born; they’re made. Many new managers need help communicating effectively with employees, giving feedback and taking on a leadership role.
Performance management training always focuses on teaching managers how to accomplish or facilitate work through others, and how to direct and develop their employees.
Talent management is about identifying, attracting, integrating, developing, motivating and retaining key people across an organization, not just senior leadership. It involves activities like performance management, succession planning, development planning, and recruiting. For organizations to be successful, their talent strategy must be aligned with and help deliver the business strategy. This ensures the organization has the right people capabilities. The key is to align talent management with company strategy, define consistent leadership criteria, and identify needed competencies to support continued growth.
Strategic performance management involves aligning employee performance with organizational goals. It is a proactive partnership between employees and management. Performance management helps improve individual and team performance to deliver sustained organizational success. Strategic performance management provides frameworks and indicators to help formulate strategy, allow strategic insights, and inform strategic decision making. Key frameworks include the balanced scorecard and performance prism. Performance indicators should be relevant, clearly defined, and drive progress toward objectives. Targets provide measurable marks of achievement aligned with objectives. Strategic performance management is crucial for effective organizational development and growth.
Core competencies and workforce competencies are what differentiates an organization from its competitors and enables it to deliver superior products and services.
Rajesh will cover the essentials of a competency framework and how it aligns processes like recruitment, career development, workforce planning, training, performance management and compensation to deliver short term and long term goals of an organization.
Learning and Development standards 30 may 2018SABPP
The document discusses South African learning and development standards and best practices. It provides an agenda for a presentation that covers updates on L&D standards and audits, the role of L&D in business success, and professional practice standards. It then summarizes several components of the L&D standards, including definitions, processes, evidence used in audits, and quality approaches. It concludes by stating that the standards aim to professionalize L&D and institutionalize it as a best practice for human resource professionalism in organizations.
The Hay Job Evaluation method is a common approach for grading and evaluating jobs based on three key dimensions: Know-How, Problem Solving, and Accountability. It evaluates the job, not the individual performing the job. The dimensions are broken down into factors that are measured on scales to determine an overall score for salary and benefits purposes. The method provides benefits like standardized job descriptions and improved succession planning.
HR SCORECARD Human Resource Scorecard PPT SlidesYodhia Antariksa
The document provides information on developing HR scorecards and key performance indicators (KPIs) for measuring HR performance. It includes examples of HR strategy maps and scorecards that identify strategic objectives and KPIs related to areas like employee satisfaction, productivity, recruitment, and competency development. It also shares a template for an HR manager's KPI table that lists key result areas, KPIs with defined targets and weights, space to track actual results, and a formula for calculating final performance scores. The template is intended to help HR evaluate and improve their performance across important business goals.
The document provides an overview of the HAY job evaluation system used by the County Council. It evaluates jobs based on three elements: Know How (technical skills, management breadth, communication skills), Problem Solving (thinking environment and challenge), and Accountability. Each job is given a numeric score for each element, with the total scores determining the job's grade. The system measures job size, not individual employees, and evaluates the current requirements of the job rather than past or future changes.
Corporate profile of Hay Group - A global managment consulting firm which provides several advisory services to turn an organisation\'s strategy into reality. Compensation and benefits studies is one of our core services. Our core competence is our Hay methodology used for job mapping and job evaluation. We have expertise in several industries such as Oil & Gas, Chemicals, Retail, Transportation, IT, ITES etc.
The document provides an overview of the Hay Guide Chart-Profile Method for job evaluation. It discusses the four factors - Know-How, Problem Solving, Accountability, and Working Conditions - that are used to evaluate jobs. Guide charts are tailored for each organization and provide a standardized way to systematically evaluate all jobs based on consensus among representatives. The Hay Method allows flexibility for organizations to adapt it to their specific needs while maintaining consistent evaluation principles over time.
This document provides an overview of a two-day training program on job evaluation and grading processes and systems. Day 1 focused on defining key concepts, building the business case for job evaluation, and reviewing various job evaluation systems. Day 2 covered critical success factors, prominent systems like Hay Group, Peromnes, JE Manager, and Towers Watson, and comparing the different approaches. The training concluded on Day 3 with case studies applying the theoretical concepts, including developing a job analysis plan and using JE Manager for job evaluation at a non-profit organization.
This document discusses HR challenges and strategic answers. It outlines key HR challenges such as HR not being seen as a strategic partner, resistance to change, poor talent management, and lack of HR performance metrics. It then provides strategic HR answers such as upgrading HR professionals with business skills, developing an HR strategy aligned with business goals, making talent management a priority, and using a strategic HR dashboard to measure key performance indicators. The document promotes visiting the HR in the Box website and social media pages to find more resources on HR management best practices.
Key performance indicators (KPIs) are critical for any organization to set, as they show how successful the organization has been at achieving its strategic objectives. KPIs should be clearly communicated and linked to an organization's strategy. They should also be relevant, under control, enable actions for improvement, simple to explain, and not easily manipulated. KPIs can measure things like employees, customers, finances, processes and costs. Setting the right KPIs mirrors an organization's vision, sets goals at all levels, is based on data, and drives the right actions.
10 Things HR Can Do to Help Align an Organization’s GoalsHuman Capital Media
Establishing clear and measureable goals for all employees in an organization is among the top 10 practices that drive business impact, according to research firm Bersin & Associates.
Join us for this event — SumTotal's Director of Product Marketing will help you look beyond performance management technology to get the most out of both your people and your performance solution. Discover 10 steps that can save you time and expense as you work to drive better organizational alignment. In this webinar you’ll learn:
• The 10 most important things to consider before you embark on a goal alignment project
• How to position HR in the process, and what role HR professionals should play
• Best practices for avoiding common pitfalls, such as planning a multitiered rollout to help goals work their way down an organization
• The role that integrated talent management technology can play
The document discusses performance management and performance appraisal, including defining performance management, the purposes and processes of performance appraisal, methods for conducting performance appraisals, and common problems that can arise with performance management systems such as bias, manipulation, and creating anxiety for employees. Performance management aims to ensure employees meet organizational goals through ongoing feedback, while performance appraisal evaluates past performance for administrative purposes.
This document discusses trends that are reshaping the future of HR and the need for new HR operating models. It identifies several emerging models like lean HR, professional services, just-in-time HR, and federated/decentralized models that proliferate based on an organization's business needs related to optimization, customer intimacy, and agility. Executives believe transforming operating models to be more agile and responsive is important. The document questions whether current HR models are effective given business trends and poses questions around disbanding traditional models and adopting new innovations through digital technologies.
The document discusses the competencies required of HR professionals in the 21st century. It uses Rand Water, a South African water utility, as a case study. Rand Water transformed its HR function to focus on strategic priorities like managing change, culture, performance and diversity. It implemented participative structures and a performance management system. This helped Rand Water achieve labour peace and social transformation while expanding services. However, the HR function must now focus more on measurements and separating strategic and administrative roles to address new challenges in areas like talent management and customer focus.
The talent acquisition plan outlines strategies for building relationships, improving the recruiting and hiring process, incorporating new interview techniques, selecting an applicant tracking system, developing metrics, and expanding traditional and non-traditional sourcing strategies during the recruiter's first 90 days. The plan involves meeting with leadership, discussing processes, conducting needs analyses, developing standardized materials, and exploring technologies like video interviews. It also recommends metrics and expanding sourcing using social networks, alumni associations, and other online tools.
The document contains meeting notes from the IQPC 9th Annual Asian Shared Services & Outsourcing for HR Conference that took place in Kuala Lumpur, Malaysia from May 4-5, 2011. Key topics discussed included the objectives and benefits of implementing an HR shared services model, the different levels of centralization on the shared services continuum from centralized HR to outsourcing, and the foundations needed for a successful shared services model such as process reengineering and a common HRMS. Challenges in transforming to a shared services model like managing change and developing new skills were also covered.
This document discusses rightsizing as a strategic challenge for HR. It outlines the objectives of providing balanced practices for workforce rightsizing that limit business risks and optimize strengths. Various options for rightsizing are presented, including internal structure revamp, headcount rationalization, and focusing on core competencies. The importance of respectful practices, strong leadership, communication, and managing costs and risks is emphasized to help balance rightsizing efforts. A case study example from the automotive industry in KSA is also provided.
Talent management is about identifying, attracting, integrating, developing, motivating and retaining key people across an organization, not just senior leadership. It involves activities like performance management, succession planning, development planning, and recruiting. For organizations to be successful, their talent strategy must be aligned with and help deliver the business strategy. This ensures the organization has the right people capabilities. The key is to align talent management with company strategy, define consistent leadership criteria, and identify needed competencies to support continued growth.
Strategic performance management involves aligning employee performance with organizational goals. It is a proactive partnership between employees and management. Performance management helps improve individual and team performance to deliver sustained organizational success. Strategic performance management provides frameworks and indicators to help formulate strategy, allow strategic insights, and inform strategic decision making. Key frameworks include the balanced scorecard and performance prism. Performance indicators should be relevant, clearly defined, and drive progress toward objectives. Targets provide measurable marks of achievement aligned with objectives. Strategic performance management is crucial for effective organizational development and growth.
Core competencies and workforce competencies are what differentiates an organization from its competitors and enables it to deliver superior products and services.
Rajesh will cover the essentials of a competency framework and how it aligns processes like recruitment, career development, workforce planning, training, performance management and compensation to deliver short term and long term goals of an organization.
Learning and Development standards 30 may 2018SABPP
The document discusses South African learning and development standards and best practices. It provides an agenda for a presentation that covers updates on L&D standards and audits, the role of L&D in business success, and professional practice standards. It then summarizes several components of the L&D standards, including definitions, processes, evidence used in audits, and quality approaches. It concludes by stating that the standards aim to professionalize L&D and institutionalize it as a best practice for human resource professionalism in organizations.
The Hay Job Evaluation method is a common approach for grading and evaluating jobs based on three key dimensions: Know-How, Problem Solving, and Accountability. It evaluates the job, not the individual performing the job. The dimensions are broken down into factors that are measured on scales to determine an overall score for salary and benefits purposes. The method provides benefits like standardized job descriptions and improved succession planning.
HR SCORECARD Human Resource Scorecard PPT SlidesYodhia Antariksa
The document provides information on developing HR scorecards and key performance indicators (KPIs) for measuring HR performance. It includes examples of HR strategy maps and scorecards that identify strategic objectives and KPIs related to areas like employee satisfaction, productivity, recruitment, and competency development. It also shares a template for an HR manager's KPI table that lists key result areas, KPIs with defined targets and weights, space to track actual results, and a formula for calculating final performance scores. The template is intended to help HR evaluate and improve their performance across important business goals.
The document provides an overview of the HAY job evaluation system used by the County Council. It evaluates jobs based on three elements: Know How (technical skills, management breadth, communication skills), Problem Solving (thinking environment and challenge), and Accountability. Each job is given a numeric score for each element, with the total scores determining the job's grade. The system measures job size, not individual employees, and evaluates the current requirements of the job rather than past or future changes.
Corporate profile of Hay Group - A global managment consulting firm which provides several advisory services to turn an organisation\'s strategy into reality. Compensation and benefits studies is one of our core services. Our core competence is our Hay methodology used for job mapping and job evaluation. We have expertise in several industries such as Oil & Gas, Chemicals, Retail, Transportation, IT, ITES etc.
The document provides an overview of the Hay Guide Chart-Profile Method for job evaluation. It discusses the four factors - Know-How, Problem Solving, Accountability, and Working Conditions - that are used to evaluate jobs. Guide charts are tailored for each organization and provide a standardized way to systematically evaluate all jobs based on consensus among representatives. The Hay Method allows flexibility for organizations to adapt it to their specific needs while maintaining consistent evaluation principles over time.
This document provides an overview of a two-day training program on job evaluation and grading processes and systems. Day 1 focused on defining key concepts, building the business case for job evaluation, and reviewing various job evaluation systems. Day 2 covered critical success factors, prominent systems like Hay Group, Peromnes, JE Manager, and Towers Watson, and comparing the different approaches. The training concluded on Day 3 with case studies applying the theoretical concepts, including developing a job analysis plan and using JE Manager for job evaluation at a non-profit organization.
This document discusses HR challenges and strategic answers. It outlines key HR challenges such as HR not being seen as a strategic partner, resistance to change, poor talent management, and lack of HR performance metrics. It then provides strategic HR answers such as upgrading HR professionals with business skills, developing an HR strategy aligned with business goals, making talent management a priority, and using a strategic HR dashboard to measure key performance indicators. The document promotes visiting the HR in the Box website and social media pages to find more resources on HR management best practices.
Key performance indicators (KPIs) are critical for any organization to set, as they show how successful the organization has been at achieving its strategic objectives. KPIs should be clearly communicated and linked to an organization's strategy. They should also be relevant, under control, enable actions for improvement, simple to explain, and not easily manipulated. KPIs can measure things like employees, customers, finances, processes and costs. Setting the right KPIs mirrors an organization's vision, sets goals at all levels, is based on data, and drives the right actions.
10 Things HR Can Do to Help Align an Organization’s GoalsHuman Capital Media
Establishing clear and measureable goals for all employees in an organization is among the top 10 practices that drive business impact, according to research firm Bersin & Associates.
Join us for this event — SumTotal's Director of Product Marketing will help you look beyond performance management technology to get the most out of both your people and your performance solution. Discover 10 steps that can save you time and expense as you work to drive better organizational alignment. In this webinar you’ll learn:
• The 10 most important things to consider before you embark on a goal alignment project
• How to position HR in the process, and what role HR professionals should play
• Best practices for avoiding common pitfalls, such as planning a multitiered rollout to help goals work their way down an organization
• The role that integrated talent management technology can play
The document discusses performance management and performance appraisal, including defining performance management, the purposes and processes of performance appraisal, methods for conducting performance appraisals, and common problems that can arise with performance management systems such as bias, manipulation, and creating anxiety for employees. Performance management aims to ensure employees meet organizational goals through ongoing feedback, while performance appraisal evaluates past performance for administrative purposes.
This document discusses trends that are reshaping the future of HR and the need for new HR operating models. It identifies several emerging models like lean HR, professional services, just-in-time HR, and federated/decentralized models that proliferate based on an organization's business needs related to optimization, customer intimacy, and agility. Executives believe transforming operating models to be more agile and responsive is important. The document questions whether current HR models are effective given business trends and poses questions around disbanding traditional models and adopting new innovations through digital technologies.
The document discusses the competencies required of HR professionals in the 21st century. It uses Rand Water, a South African water utility, as a case study. Rand Water transformed its HR function to focus on strategic priorities like managing change, culture, performance and diversity. It implemented participative structures and a performance management system. This helped Rand Water achieve labour peace and social transformation while expanding services. However, the HR function must now focus more on measurements and separating strategic and administrative roles to address new challenges in areas like talent management and customer focus.
The talent acquisition plan outlines strategies for building relationships, improving the recruiting and hiring process, incorporating new interview techniques, selecting an applicant tracking system, developing metrics, and expanding traditional and non-traditional sourcing strategies during the recruiter's first 90 days. The plan involves meeting with leadership, discussing processes, conducting needs analyses, developing standardized materials, and exploring technologies like video interviews. It also recommends metrics and expanding sourcing using social networks, alumni associations, and other online tools.
The document contains meeting notes from the IQPC 9th Annual Asian Shared Services & Outsourcing for HR Conference that took place in Kuala Lumpur, Malaysia from May 4-5, 2011. Key topics discussed included the objectives and benefits of implementing an HR shared services model, the different levels of centralization on the shared services continuum from centralized HR to outsourcing, and the foundations needed for a successful shared services model such as process reengineering and a common HRMS. Challenges in transforming to a shared services model like managing change and developing new skills were also covered.
This document discusses rightsizing as a strategic challenge for HR. It outlines the objectives of providing balanced practices for workforce rightsizing that limit business risks and optimize strengths. Various options for rightsizing are presented, including internal structure revamp, headcount rationalization, and focusing on core competencies. The importance of respectful practices, strong leadership, communication, and managing costs and risks is emphasized to help balance rightsizing efforts. A case study example from the automotive industry in KSA is also provided.
The document discusses maximizing talent through Oracle's unified HCM solution. It outlines examining current trends in a changing workforce, taking an active approach to talent management, and using Oracle tools like unified profiles, performance management, learning management, and analytics to help align talent with organizational objectives. The presentation provides an action plan to define a talent strategy, focus on existing talent, and plan for the future by projecting needs, developing programs, and completing succession planning.
The document discusses the strategic role of human resource management. It notes that HRM now plays a critical role in bridging gaps between employee expectations and organizational requirements by adopting appropriate strategies and practices. The objectives of HRM are to achieve organizational goals, meet employee expectations, and develop employee skills and abilities while managing human resources ethically. HRM is evolving from an administrative role to a more strategic role.
This document discusses how HR can deliver business value. It provides a quick checklist for assessing whether an organization's HR deliverables are creating business value. It then outlines Soumitra Das's value proposition as an experienced HR partner, including helping align people strategy to business strategy, enhancing individual and team performance to increase organizational performance, and enriching the employee experience. The document proposes engagement models for partnering either through a solution suite approach or modular approach on specific HR projects.
The document discusses elements of an efficient organization and Baryons' HR and organizational efficiency solution stack. It highlights the importance of a performance culture, engaged employees, strong processes and innovation. Baryons' solutions include an HRMS for centralized employee data and talent management, an enterprise collaboration platform for communication and knowledge sharing, and operations management modules for visitor management, transport and more. These integrated solutions help organizations achieve success through improved visibility, transparency, productivity and lower costs.
The HRS Approach provides services in four key areas: visualization, people, processes, and structure. Services include strategic planning, staffing, performance measurement, policies and procedures, human resources support, training, facilitation, change management, and workforce development. The goal is to help businesses with hospitality and event management operations, management, and long-term planning.
The webinar agenda covers the following topics:
1. How to approach performance management in 5 minutes.
2. An overview of the BullseyePerformance value proposition in 5 minutes.
3. The ROI of social performance management in 5 minutes.
4. A 15 minute live system demonstration covering performance management made simple, social feedback for employee engagement, and intuitive business intelligence KPI dashboards.
5. An open question and discussion period.
1) The document discusses whether HR truly empowers management or is just a power play. It outlines different roles HR can take such as strategic partner, change agent, administrative expert, and employee champion.
2) Managers expect HR to add value through talent management, training, knowledge management, and change support. For HR to empower management, they must think and work together using business language to understand and solve manager's needs and support strategic plans.
3) For HR to gain credibility and influence, they must receive value from the work they do for others. The HR business partner model can be effective if HR understands customer needs and contributes to performance management and business goals.
Presentation on "Views on 2030" by Dr. Robin Mann during the 6th International Benchmarking Conference organized by Dubai Quality Group from 6-7 March 2012 at Al Bustan Rotana Dubai
Operational Excellence Consultants provides a wide range of lean consulting services to help companies improve their operations and business strategies. Their services include quality management, lean deployment, accounting, human resources, marketing/sales, and lean healthcare. They assess clients' current processes and develop customized improvement strategies using techniques like value stream mapping, 5S organization, standard work, and statistical process control. Operational Excellence Consultants works with companies worldwide to generate strategic solutions that enhance development through operational excellence.
Leadership map by Mr Sudhakar Rao at HRRT organised by ISPE & UPES DehradunUPES Dehradun
This document discusses leadership challenges for high performing companies and how SAP solutions can help address them. It outlines key challenges such as globalization, economic downturn, innovation demands, and talent retention. SAP presents itself as the #1 leader in HR software with over 20,000 customers and 500+ in India. The document advocates using SAP's integrated suite to automate transactions, improve reporting and analytics, and enable best practices in areas like skills inventory, talent management, and end-to-end performance management. Case studies show how SAP can help with workforce planning, training, and succession strategies.
Organisation Change, Management Development & Communications Consulting and T...journal72
Its services include organization analysis, strategy analysis, people analysis, systems analysis, and transformation programs to drive successful organization changes.
Employee motivation depends largely on good goals setting. The highest strategic goals are sometimes called directions. Goals are related to drivers, principles and requirements. This presentation shows an example of enterprise directions setting by the usage of an enterprise architecture tool.
Peoplepro Management Services provides professional HR services including strategy development, talent acquisition, training, and temporary staffing. They work with over 200 clients across various industries in India and abroad. The company is led by a team of experienced professionals with expertise in areas such as business strategy, HR, finance, and IT. They aim to help clients build high-performing teams through strategic and operational HR solutions.
This document discusses building a high performance organization through tools, best practices, and mentoring. It provides an overview of key elements like vision, strategy, engagement, implementation, delivery, and measurement. Specific tools are mentioned for tasks like customer lifetime value
The document discusses measuring return on investment in human capital. It states that human capital measurement offers HR the opportunity to demonstrate the value that employees provide to the organization. The first step is to identify metrics that are linked to broader business objectives and map the impact of people management over time. This will form a measurement tool to assess the value of human capital.
The document outlines the services of an organizational consulting firm focused on helping clients improve performance, productivity, and organizational excellence. The firm provides assessments, strategic planning, leadership development, and process improvement consulting. The goal is to help clients transition from good to great by aligning resources, implementing continuous improvement processes, and engaging employees. Services are available to clients across various industries and stages of organizational development.
This document discusses human resource management based on the Indonesian SKKNI Profession for Human Resource Development revised in 2020. It covers the strategic human resource architecture as described by Brian E. Becker and others in 2001, including functions, systems and behaviors. It also mentions Indonesian laws and regulations related to human resources such as Law 13/2003 on Manpower and Government Regulation 10/2017 on National Professional Certification. The document provides a case study of PT PLN and discusses topics such as the human resource information system, technology, portal, daily activities, and being proactive for COVID-19 health protocols. It also notes one of the primary goals of organizations is annual revenue growth.
Pemerintah mengumumkan rencana untuk membangun pusat perbelanjaan baru di pusat kota untuk mendukung pertumbuhan ekonomi. Rencana ini mendapat dukungan dari kalangan bisnis tetapi ditentang oleh kelompok lingkungan karena khawatir akan mengganggu ekosistem setempat. Perdebatan masih berlanjut mengenai dampak sosial ekonomi dan lingkungan dari rencana pembangunan tersebut.
Skema sertifikasi kompetensi ini bertujuan untuk memberikan pengakuan kompetensi kepada bankir di bidang umum perbankan untuk jabatan kerja tingkat officer berdasarkan Standar Kompetensi Kerja Nasional Indonesia dan disusun oleh Lembaga Sertifikasi Profesi Perbankan.
Seorang pemimpin mutlak menguasai keterampilan coaching! Terlebih yang berhubungan langsung dengan external customer, seperti bank. Sebagai frontliner dan unit kerja lain yang berhubungan dengan nasabah Anda membutuhkannya....
Kompetensi SDM telah lama dipahami sebagai alat mengelola kinerja individu. Namun dengan perkembangan lingkungan organisasi yang makin kompleks, leverage sesungguhnya kinerja individu dalam organisasi adalah kompetensi profesional (direktorat/divisi/bagian/staf) SDM. Kepmenaker 307/2014 penting untuk dilaksanakan dan direfleksikan terus menerus agar diperoleh perubahan yang diinginkan (desirable) dan dapat dilaksanakan (feasible).
Grafonomi adalah bagian dari grafologi yang mempelajari karakter dari tulisan tangan. Grafonomi adalah ilmu yang mempelajari keaslian tanda tangan. keterampilan ini sangat diperlukan pada organisasi, terutama yang terkait dengan keungan seperti bank.
Messy situation need new approach! Now a day, empowering must transform to coaching approach. My previous experience facilitating branch manager at Bank Mutiara give me new insight on leader strategic coaching. Please read it.
Dokumen tersebut membahas grafonomi (ilmu tentang tulisan tangan) dan grafologi (ilmu tentang karakter seseorang berdasarkan tulisan tangan), termasuk penilaian otentikasi tanda tangan dan anatomi serta metode pemeriksaan tanda tangan.
Let's share 1 SMART goal each
12/2/13
3. Stretch Your Comfort Zone
Apa yang membuat Anda merasa tidak nyaman?
Bagaimana Anda bisa melebarnya?
Contoh:
- Public speaking
- Mengajak berkenalan dengan orang asing
- Meminta kenaikan gaji
12/2/13
4. High Self-Esteem
Apa yang membuat Anda merasa dihargai?
Bagaimana Anda bisa meningkatkan rasa hormat
diri Anda sendiri?
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
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In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
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Introduction
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3. Re-aligning the HR Contribution
Enhance CEO/senior executive team understanding
Demonstrate the opportunity available
Re-align our thinking and contribution
Key performance indicators and detailed reporting
4. How CEOs and senior executives often view HR
Business partners Change agents
Administrative Employee advocates
specialists
David Ulrich — HR Champions: The Next Agenda for Adding Value & Delivering Results, 1996
5. How HR wants to be viewed
Business partners Change agents
Administrative Employee advocates
specialists
David Ulrich — HR Champions: The Next Agenda for Adding Value & Delivering Results, 1996
6. How HR wants to be viewed
Business partners Change agents
= Missed
opportunity!
Administrative Employee advocates
specialists
David Ulrich — HR Champions: The Next Agenda for Adding Value & Delivering Results,
1996
7. Stages in Human Resources functional development
COMPETITIVE
ADVANTAGE Total line manager accountability
Internal consultants
(Consolidation) Add value
Integral to company success
BUSINESS Long term vision and strategy
PARTNERS Integral contribution to business plan
(Integrated) Strong influence on other departments
Member of top team
Quality systems and processes
PROACTIVE Service management
Intellectual capital/knowledge management
(Rapid growth) Customer/needs focused
Workforce empowerment and teams
Pro-active/improvement
Return on investment
Management development
Cost/benefit
Leadership training analysis
INTERNAL
Comprehensive database
Policies Succession planning
and manuals
POLICE
(Emerging) ControlsWorkforce planning
— headcount, hiring,
restructuring, travel, relocation
Performance management
Reporting systems & budgets
Workforce productivity
Basic measures — turnover,
KIND HEARTS
(Lending Support) absenteeism
Cafeteria
Technical and skills training
Car IR disputes, grievances
park
BASIC Security
OH&S procedures
Recruitment Gymnasium
NEEDS
Induction Social club
Payroll Christmas party
Admin/Records
Leave
8. Human Resources transformation
From To
industrial enterprise knowledge-based enterprise
Service to individual employees stockholders
Service to regulatory authorities CEO
Creation of workplace policies business performance tools
Guardian of workplace stability core competencies
Chief workforce administrator finance officer for human capital
9. The global marketplace
Emphasis on product Squeeze on
innovation margins
Tighter cost
Price control
sensitivity
Shorter
Enhanced lead times
customer service
Workforce contribution?
10. Organisational critical success factors
Product quality
Staff capability
Competitive price
Product innovation
Cost of labour
Excellence in customer service
Workforce contribution?
16. HR perspective: organisational contribution
Productivity
Labour costs
Labour mix and utilisation
Staff rostering and utilisation
New technology application
Cross-functional project teams
Employee participation/teams
Workforce forecasting
Workforce
17. HR perspective: organisational contribution
Capability
Performance feedback
Induction programs
Technical and skills training
Learning centres
Tertiary assistance/MBAs
Recruitment program
Role clarity
Workforce
18. HR perspective: organisational contribution
Workforce
Wellbeing
Leadership training
Non-discriminatory
workplace
Fair treatment process
Safe work practices
Equipment and physical
factors
Work–life balance programs
19. HR perspective: organisational contribution
Workforce
Satisfaction
Career path options
Internal communication plan
Remuneration and incentives
Recognition and reward programs
Effective payroll
Human resources policy manual
21. HR perspective: senior executive team accountabilities
Senior executive team
Budget centres
Hiring and firing
Organisational charts
Pay and promotions
24. HR Key performance indicators
Objectives and purpose
To highlight to the senior executive team:
• areas where the organisation is performing well
• areas where intervention is required
25. HR key performance indicators
Key principles
One page, once per month
Measuring organisational performance, not
that of the HR Department
Must be ‘big ticket items’ (business-linked)
Must be user friendly and easy to understand
Supported by detailed tables and/or graphs
26. HR key performance indicators
Key principles (continued)
Contain credible/reliable information (start off
slowly...be willing to amend/change)
Progressively introduce agreed targets (internal,
then external)
Must become institutionalised within the senior
management team
HR team must be fully conversant
27. Example KPI report
HR Key Performance Indicator Report
For Period ended
This YTD
Criteria Measure Description Associated report Last period Change
period (avg)
Number of FTEs Changes in w orkforce numbers and Workforce Headcount Report
Headcount
Total hours utilised hours utilised by employee category Workforce Utilisation Report
Workforce turnover % of total w orkforce terminating Turnover performance and cost
Workforce Turnover Report
(unplanned) Total $ cost of turnover impact upon the organisation
Workforce % total hours lost to absenteeism Absenteeism performance and cost
absenteeism Workforce Absenteeism Report
Total $ cost impact upon the organisation
(unplanned)
Number of lost time injuries (LTI)
Number of lost time days Occupational Health & Safety
Occupational health and safety
Workers Average duration rate of LTI Report
performance throughout the
com pensation
Frequency rate of LTI organisation
Workers Compensation Costing
$ cost of w orkers compensation
Report
Number of discrimination complaints rec’d
Number of sexual harassment complaints rec’d
Number of physical harassment complaints rec’d
Equal employment opportunity and
Equal em ploym ent Number of w omen in management positions
affirmative action performance ER Status Report
opportunity
- senior management throughout the organisation
- middle management
Ratio of female appointments vs male
% of w omen returning to w ork after mat leave
28. Example KPI report (continued)
$ labour cost as % of sales
Revenue generated per FTEs
Workforce productivity/employee
Unit production per FTEs
relations performance
Productivity and Labour utilisation rate
utilisation
Quality reject rate (employee error)
Number of credit returns (linked w ith employee
error) Employee satisfaction
Number of customer complaints (employee levels/organisational culture
related)
Recruitm ent Average days vacancy duration - management
Average days vacancy duration - staff Recruitment performance throughout
Average cost recruitment - management the organisation
Average cost recruitment - staff
Recruitment Status Report
% new hires achieving 6 months service
% new hires achieving 12 months service Staff retention performance
throughout the organisation
% new hires achieving sat. appraisal at first
assessment
Average $ cost per vacancy filled Average cost of vacancies filled
Company training expenditure (% of salaries & $ commitment to staff training and Training & Development
w ages) development Expenditure Report
Time commitment to staff training and
Average training hours per employee Training Hours Allocation Report
development
Participant satisfaction w ith training
% training course participant satisfaction
courses provided
Training Performance Report
Participant attendance at training
% training course attendance
courses provided
Number of employees completing sponsored
Commitment to professional
tertiary studies
Training and development of staff throughout the
developm ent Number of employees completing sponsored MBA
organisation
programs
Learning centres
- number of courses offered
- % course participation Learning centre effectiveness
- Internet hours utilised throughout the organisation
- e-learning courses utilised
- % e-learning pass rate
29. Example KPI report (continued)
% of internal appointments above level __
Succession Planning Status
Succession planning Avg length of service of staf f appt’d above level Succession planning eff ectiveness
Report
___
Number of unfair dismissal claims
Workforce lost time (hours) ER Status Report
Employee relations performance
Number of formal union grievances
throughout the organisation
% w orkforce on individual contracts
Internal communications
- number of bulletins issued
Staff alignment and commitment to the
- number of emails issued
organisation
Em ployee relations - number of staf f brief ing sessions conducted
Work/life balance
- number of active f lexible w ork agreements Organisational success in providing an
- number of active w orking from home ef fective w ork/life balance program
agreements for all employees
- number of active job sharing agreements
Workforce teams
Organisational effectiveness in
- number of active teams creating and sustaining a team-based
structure/culture
- number of team meetings
% compa ratio
$ pay for performance gaps Organisational competitiveness and
Rem une ration equity in remuneration
$ pay equity gaps packaging/policy
% employee share scheme take-up rate
Organisation performance in managing
Level of outstanding annual leave liability Accrued Annual Leave Report
Adm inis tration annual leave
Number of manual payroll adjustments Payroll performance
Number of employees aged under 25
Number of employees aged 25–35
Demographic profile of employees by
Number of employees aged 35–45
age across the organisation
Number of employees aged 45–55
Organisation profile Number of employees aged over 55
Avg length of service (current employees) Average length of service of
employees across the organisation
Avg length of service (terminating employees) and terminating
% ratio of salaried staf f to w aged staf f
Adequacy of w orkforce planning
% ratio of surplus staf f to required staff
30. Example KPI report (continued)
Number of FTEs in HR Workforce Headcount Report
HR FTEs as % of total w orkforce (FTEs) Human resources efficiency/cost
HR headcount
HR labour cost as % of sales/revenue effectiveness
HR $ cost as % of total w orkforce (FTEs)
Level of satisfaction w ith w ages/salary/benefits
Level of satisfaction w ith conditions/physical
w ork environment
Level of satisfaction w ith job Staff satisfaction levels w ith the
organisation and reasons for leaving.
Level of satisfaction w ith personal relations (This section may not be reported on a
Exit interview s Level of satisfaction w ith participation and regular monthly basis, dependent upon Exit Interview Report
recognition the volume of exit interview s received
Level of satisfaction w ith opportunities for and the need to create meaningful
development data and protect employee confid
Number of employees w ho w ould recommend
company
Number of employees w ho w ould seek re-
employment w ith company
% of appraisals completed on time
Number of formal staff grievances raised Performance management
Perform ance effectiveness throughout the
% of individual training plans completed
appraisals organisation. (This section is likely to
% of employees above competent be produced on an annual basis.)
% of employees below competent
Average satisfaction % vs norm Staff satisfaction levels w ithin the
Workforce attitude
organisation. (This section is likely to
surveys Average satisfaction % vs previous survey be produced on an annual basis.)
31. Example headcount report
WORKFORCE HEADCOUNT REPORT
Period ending:
Headcount at end of last Variation on last period Variation on budget
Headcount at end of this period Budgeted headcount
Departm ent period ( + or - ) ( + or - )
FT PT Cas Con O/T FT PT Cas Con O/T FT PT Cas Con O/T FT PT Cas Con O/T FT PT Cas Con
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
32. Example workforce utilisation report
WORKFORCE UTILISATION REPORT
Period ending:
Variation on last
Hours utilised last Hours utilised this Variation on budget
period Budgeted hours
Departm ent period period ( + or - )
( + or - )
FT PT Cas Con O/T FT PT Cas Con O/T FT PT Cas Con O/T FT PT Cas Con O/T FT PT Cas Con O/T
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
Total com pany
33. Example workforce turnover report
WORKFORCE TURNOVER REPORT
Period ending:
Summary results Current Period Year-to-date
Total management cost $ $
Total staff cost $ $
Total company cost $ $
This period Year-to-date
Avg Total cost for Avg Total Total cost
$ Cost of Term inations Turnover % Turnover
Departm ent headcount period headcount term inations YTD
Turnover for period for period % YTD
for period $ YTD YTD $
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
Total com pany
34. Example workforce absenteeism report
WORKFORCE ABSENTEEISM REPORT (Unplanned Absenteeism)
Period ending:
Input values Summary results Current Period Year to Date
Management standard hours per day Total management cost $ $
Staff standard hours per day Total staff cost $ $
Total company cost $ $
Current period Year-to-date
Paid leave Total unplanned Paid leave Unpaid Total unplanned
Department Total hours Sick leave Unpaid leave Total hours Sick leave
$ Cost per (other) absenteeism (other) leave absenteeism
available available for
day
for period Cost YTD Cost
Hrs % Hrs % Hrs % Hrs % Hrs % Hrs % Hrs % Hrs %
$ $
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
M'gment
Staff
Total
Total company
35. Instructions
Please note, this slide does not form part of the presentation. It is included for user guidance only.
This Powerpoint presentation contains instructional notes that support each slide. The presentation should
open at the ‘Notes page view’ (that is, you should be able to see Powerpoint slides and notes below the slides).
If you cannot see the Notes, select View/Notes Pages from the Toolbar.
In the Notes Page view, you can move through the Powerpoint presentation by using the ‘page up’ and ‘page
down’ keys on your keyboard or by clicking on the double arrows at the bottom right of your screen.
To hide the Notes pages and view only the Powerpoint slides, select View/Slide show from the Toolbar. Either
click on the double arrows or use the ‘page down’ key to advance to each new slide.
Editor's Notes
Our interactions with HR professionals in large and small, and private and public organisations all over Australia tell us that while HR professionals generally see the merit of introducing comprehensive human resources business reporting they are ultimately concerned about the following: If the CEO/senior executive team does not presently understand the role played and contribution made by HR, what is the point of introducing reports? They will not be valued. If comprehensive reporting is introduced by the HR department, the CEO/senior executive team will assume that current performance levels and thereafter identified solutions are ultimately the HR manager’s responsibility. Therefore, the starting point in this presentation is to address these two fundamental issues: why would we want to measure HR, and what value does it add?
This slide identifies the path the presentation will follow: enhancing CEO/senior executive team understanding of why they should value HR demonstrating the potential opportunity linked to the business the role HR should play going forward where HR KPIs and measurement tools fit.
This slide provides an illustration of a balanced scorecard model developed by well known HR identity, Professor David Ulrich from the University of Michigan. The model attempts to outline the four key roles that HR plays in any organisation (and to suggest that there should be an equal contribution in all four areas). The problem (as highlighted) is that many CEOs/line managers have HR ‘tagged’ as contributing in only two of the four areas, where the role is principally one of administration and advice.
This slide highlights how HR wants to be viewed by the organisation and how its functional role should be spread across all quadrants. (That is, there is an opportunity for HR to contribute much more if there is greater recognition and support of its capacity.)
This slide highlights how HR wants to be viewed by the organisation and how its functional role should be spread across all quadrants. (That is, there is an opportunity for HR to contribute much more if there is greater recognition and support of its capacity.)
Reinforcing the previous slides, this slide illustrates how HR usually starts in an organisation, and how its role progressively develops/changes over time. Unfortunately, in many organisations the function does not develop beyond the third step (internal police) where it remains principally focused on policies, procedures, controls and administration. It is only when the HR function progresses/is enabled to take additional steps that it becomes more proactive and customer focused, and thereby capable of making value-added contributions in increasingly broader areas of business performance. (i.e. Again highlighting the opportunity available to the CEO/senior executive team.)
This slide is intended to highlight the changing role that HR has played in leading organisations over the past decade, and where the transitions in thinking have occurred.
As outlined in previous slides, the HR function provides many opportunities for the CEO/senior executive team to enhance business performance. Most organisations will not, however, take advantage of these opportunities until they have recognised the relationship between business performance and the workforce. Key issues confronting most organisations competing in the global marketplace are outlined in this slide. If the workforce can contribute to resolving some, or even all, of these problems, why doesn’t the CEO/senior executive team take more interest in, and demand more from, the HR team?
Following the same ‘theme’, the intention of this slide is to focus on the critical success factors that inherently underpin an organisation’s success and sustainability. This will help determine whether there is an opportunity to enhance performance by recognising the causal link with the organisation’s workforce. (i.e. Can the workforce contribute to enhancing performance in these critical areas? And if the answer is yes, why don’t we take more interest in and demand more from the HR team?)
In concluding this section of the presentation, we are endeavouring to draw all of the content together into one simple, clear outcome for the CEO/senior executive team: To recognise the potential of the workforce to contribute to the achievement of business strategies and objectives, and to capitalise on this opportunity by re-evaluating and better understanding the contribution the HR team can make.
In this next section of the presentation, we turn our attention away from the opportunity available to the CEO/senior executive team and towards the role and contribution the HR team should make in this newly defined environment. As a critical starting point, we suggest that in order to capitalise on workforce potential, the HR team must recognise that its ultimate purpose is to optimise workforce performance, and that that central objective should dictate all future projects and initiatives.
This slide is intended to reinforce the principle outlined in the previous slide: that HR needs to optimise workforce performance and contribute to business outcomes instead of searching for and introducing the latest ‘fad’, regardless of whether it has any identified/real benefit! (i.e. Throughout the last 50 years, there has been a search for the Holy Grail of management. Just consider some of the jargon and programs that we have initiated over the years! Is it really any wonder that when HR unveils its latest program the organisation meets it with skepticism at best and outright defiance at worst? The key understanding is to accept that there is no Holy Grail. The best thing HR professionals can do is to partner with their clients and respond to real business needs that clients struggle with day in and day out.)
Continuing the same theme, this slide provides a humorous reflection of how line managers may see/value the HR department’s current offering.
This slide broadens the theme expressed in previous slides (i.e. that the principal role of HR is to optimise workforce performance in order to achieve business strategies and objectives) and provides an alternative balanced scorecard highlighting key areas where HR can directly contribute to enhanced workforce performance: workforce productivity; workforce capability; workforce satisfaction; and workforce wellbeing. Key questions to be considered/asked are: What would happen if our workforce: was as productive as it could be? was as capable as it could be? was as satisfied as it could be? had the highest level of wellbeing possible? Would this lead to: optimum workforce performance? a real contribution to business strategies and objectives? a point of potential differentiation in the marketplace? the potential to be regarded as an employer of choice? Should we (the CEO/senior executive team) all understand/recognise/support HR initiatives/programs into the future that will enhance workforce performance in at least one of the four areas?
This slide provides more detail about specific programs and services that HR can/does provide in relation to each of the areas that contributes to optimising workforce performance.
This slide provides more detail about specific programs and services that HR can/does provide in relation to each of the areas that contributes to optimising workforce performance.
This slide provides more detail about specific programs and services that HR can/does provide in relation to each of the areas that contributes to optimising workforce performance.
This slide provides more detail about specific programs and services that HR can/does provide in relation to each of the areas that contributes to optimising workforce performance.
Having now clearly identified the HR opportunity available to the CEO/senior executive team, the last key issue to address is clarifying where accountability for workforce performance rests. Unfortunately, all too often the CEO/senior executive team assigns accountability to the HR department.
Against this background of assigning accountability to the HR function, we note that in most organisations: employees are assigned to senior executives’ budget centres and organisation charts senior executives ultimately decide who will be hired and fired senior executives ultimately decide who will be promoted or receive a pay increase. The obvious conclusion therefore is that with such clear senior executive team responsibilities, it is not logical or practical to hold HR solely accountable for workforce performance.
This slide suggests that accountability for workforce performance rests principally with the senior executive team, fully supported by the HR department. The implication is that in introducing integrated HR business reporting, the results achieved and the decisions made are the joint responsibility of the CEO/senior executive team and the HR manager.
This slide shows the principal purpose and objectives of introducing HR key performance indicators.
This slide identifies the key factors that must be taken into account in order to effectively implement and sustain HR key performance indicators.
This slide identifies the key factors that must be taken into account in order to effectively implement and sustain HR key performance indicators.
This slide provides an overview of the HR key performance indicators that may be suitable for/introduced into your organisation.
This slide provides an overview of the HR key performance indicators that may be suitable for/introduced into your organisation.
This slide provides an overview of the HR key performance indicators that may be suitable for/introduced into your organisation.
This slide provides an overview of the HR key performance indicators that may be suitable for/introduced into your organisation.
This slide provides an example of a specific HR measurement tool that may support your key performance indicator report and be suitable for application within your organisation.
This slide provides an example of a specific HR measurement tool that may support your key performance indicator report and be suitable for application within your organisation.
This slide provides an example of a specific HR measurement tool that may support your key performance indicator report and be suitable for application within your organisation.
This slide provides an example of a specific HR measurement tool that may support your key performance indicator report and be suitable for application within your organisation.