Competency mapping is the process of identifying the key skills, attributes, and behaviors required to successfully perform a particular job or role. It involves determining the technical, managerial, and soft skills needed. Competency mapping benefits companies, managers, and employees by informing recruitment, training, performance reviews, succession planning, and rewards programs. Common methods for competency mapping include assessment centers, critical incident interviews, questionnaires, and observing job holders. The competency mapping process involves defining objectives, collecting information through interviews and surveys, building a competency framework by grouping skills into categories, and communicating the framework.