Beyond Compliance
Webinar & Podcast Series for Process Manufacturers
Three Key Methods
to Unlock Continuous Improvement
Across Your Plant
Brandon Wright & Eric Hansen
The Sponsor
✔Improve Yield
✔Maximize Productivity
✔Ensure Compliance
Plant Management Platform
BEYOND COMPLIANCE
Casual but Professional Format
✔Ask questions! (Q&A at end)
✔Only panelists are displayed
✔Recording link will be shared
✔Audio issues: use call-in number
Before We Get Started
BEYOND COMPLIANCE
Helpful tips
About the Presenters
BEYOND COMPLIANCE
Brandon Wright
Customer Success
Coach
Brandon has spent the
majority of his career in
manufacturing roles, from
food manufacturing to
biotechnology, textiles, and
more. He’s worked on the
floor and in management at
Pepperidge Farms, Chobani,
Dannon, Kellogg’s, and even
owned and operated a flour
mill.
Eric Hansen
VP Customer
Solutions
Eric has been designing,
developing, delivering, and
improving business
optimization solutions in the
health care, supply chain
execution, and process
manufacturing and
distribution markets for over
20 years.
BEYOND COMPLIANCE
Agenda
● Strategies for approaching CI implementation at your
organization
● Improvement techniques and how to address inefficiencies as
part of the Continuous Improvement (CI) cycle
○ Constraint Analysis
○ Genchi Genbutsu & Kaizen
○ Statistical Process Control
● Stories from the shop floor (and ceiling)
BEYOND COMPLIANCE
There’s a lot in the CI toolbox
PDCA
Gemba
Walks
5 WHYS
Kata
Coaching
Muri,
Mura,
Muda
Continuous
Improvement Software
LEAN
Six
Sigma
TQM
ISO 9000
Theory of
Constraints
AGILE
Lean
Start
up
Just in
Time
Jidoka
Continuous Flow
Takt Time
Pull System
Heijunka
KAIZE
N
Growth Hacking
Lean 6
Sigma
8 Wastes
DMAIC
Daily
Huddles
Standard Work
Catchball
Hoshin
Kanri
Kanban Boards
Value Stream
Maps
Kanban
boards
Value
Stream
Map
8 Wastes
BEYOND COMPLIANCE
Does your CI Process follow a process?
Three key questions:
1. What is your process?
a. DMAIC, PDCA, Ad Hoc, etc
2. How is your process initiated? How is it focused?
a. Reactive, Proactive, Scheduled
3. How is your process reviewed?
a. Validation of outcomes, blindspots, periodic review
The best indicator of success in any venture is to have a
process and to manage that process.
-Brandon Wright
BEYOND COMPLIANCE
Capability Maturity Model (CMM)
Capability Maturity Model
Originally developed in the late 1980s
and early 1990s as a means for the US
Department of Defense (DoD) to
evaluate its vendors’ ability to
effectively deliver on software
development projects.
As with any model, there are flaws,
but we’ll use it for a quick poll…
Using CMM, what best describes your
facility?
BEYOND COMPLIANCE
This is the way… or one way
Step 1
Document the current state,
and define ideal future state
Step 5
Update metrics, monitor
performance, report results
Step 2
Root cause analysis, solution
testing & selection
Step 4
Monitor, iterate,
finalize, formalize
Step 3
Implement solution
Process
Improvement
Model
BEYOND COMPLIANCE
Method 1: Applying the Theory of Constraints
Objective: Increase Throughput
● Theory of Constraints = Focus
○ Map the process flow you want to improve
○ Define the maximum output for each step in the
process
○ ID the constraint and impact if it were improved
● Now you know what to improve, and what the result should
be in terms of Throughput
BEYOND COMPLIANCE
Story Time: Theory of Constraints
BEYOND COMPLIANCE
Method 2: Genchi Genbutsu
Objective: Proper Problem Characterization
● Lean Principles - reduce or eliminate waste
○ Genchi Genbutsu - Go and See
○ Interrogate and study the data and compare to what
you observed
○ Kaizen events address and improve what you observed
● Evaluate improvements against the goal and expected
outcomes
○ Watch for unintended consequences
BEYOND COMPLIANCE
Story Time: The Rafter Perspective
How many CI projects has your facility
completed in the last year?
BEYOND COMPLIANCE
Method 3: SPC
Objective: Improved Predictable Performance
● An ounce of planning is worth a pound of recovery
○ Process Capability and Target Setting
● Statistical Process Control
○ Data vs. Insight
○ Automated collection & analysis
● Understanding what causes observed results
BEYOND COMPLIANCE
Story Time: SPC in Action
● Top 5 poultry processor
○ Usability & digitization
challenge results in new data
visibility
○ Presentation of data draws
response
● SPC Validation Process
BEYOND COMPLIANCE
Getting it to stick
Educate and
involve
employees
from the
beginning
Be present
beyond the
project,
check in on
the changes
Update the
metrics…
and inspect
what you
expect (check the metrics!)
Q&A
BEYOND COMPLIANCE
More Resources at www.safetychain.com
White Papers & Surveys
Webinars & Videos
Product & Partner Info
Solution Consultation
3/17/22: Leveraging OEE to Minimize Downtime and
Maximize Performance
3/25/22: FSMA Fridays: RCAs and CAPAs
MARCH: Poultry Federation Conference, Pack Expo East, Modex,
Plastics Tech
safetychain.com/resources/webinars-events/
BEYOND COMPLIANCE

Three Key Methods to Unlock Continuous Improvement across Your Plant

  • 1.
    Beyond Compliance Webinar &Podcast Series for Process Manufacturers Three Key Methods to Unlock Continuous Improvement Across Your Plant Brandon Wright & Eric Hansen
  • 2.
    The Sponsor ✔Improve Yield ✔MaximizeProductivity ✔Ensure Compliance Plant Management Platform BEYOND COMPLIANCE
  • 3.
    Casual but ProfessionalFormat ✔Ask questions! (Q&A at end) ✔Only panelists are displayed ✔Recording link will be shared ✔Audio issues: use call-in number Before We Get Started BEYOND COMPLIANCE Helpful tips
  • 4.
    About the Presenters BEYONDCOMPLIANCE Brandon Wright Customer Success Coach Brandon has spent the majority of his career in manufacturing roles, from food manufacturing to biotechnology, textiles, and more. He’s worked on the floor and in management at Pepperidge Farms, Chobani, Dannon, Kellogg’s, and even owned and operated a flour mill. Eric Hansen VP Customer Solutions Eric has been designing, developing, delivering, and improving business optimization solutions in the health care, supply chain execution, and process manufacturing and distribution markets for over 20 years.
  • 5.
    BEYOND COMPLIANCE Agenda ● Strategiesfor approaching CI implementation at your organization ● Improvement techniques and how to address inefficiencies as part of the Continuous Improvement (CI) cycle ○ Constraint Analysis ○ Genchi Genbutsu & Kaizen ○ Statistical Process Control ● Stories from the shop floor (and ceiling)
  • 6.
    BEYOND COMPLIANCE There’s alot in the CI toolbox PDCA Gemba Walks 5 WHYS Kata Coaching Muri, Mura, Muda Continuous Improvement Software LEAN Six Sigma TQM ISO 9000 Theory of Constraints AGILE Lean Start up Just in Time Jidoka Continuous Flow Takt Time Pull System Heijunka KAIZE N Growth Hacking Lean 6 Sigma 8 Wastes DMAIC Daily Huddles Standard Work Catchball Hoshin Kanri Kanban Boards Value Stream Maps Kanban boards Value Stream Map 8 Wastes
  • 7.
    BEYOND COMPLIANCE Does yourCI Process follow a process? Three key questions: 1. What is your process? a. DMAIC, PDCA, Ad Hoc, etc 2. How is your process initiated? How is it focused? a. Reactive, Proactive, Scheduled 3. How is your process reviewed? a. Validation of outcomes, blindspots, periodic review The best indicator of success in any venture is to have a process and to manage that process. -Brandon Wright
  • 8.
    BEYOND COMPLIANCE Capability MaturityModel (CMM) Capability Maturity Model Originally developed in the late 1980s and early 1990s as a means for the US Department of Defense (DoD) to evaluate its vendors’ ability to effectively deliver on software development projects. As with any model, there are flaws, but we’ll use it for a quick poll…
  • 9.
    Using CMM, whatbest describes your facility?
  • 10.
    BEYOND COMPLIANCE This isthe way… or one way Step 1 Document the current state, and define ideal future state Step 5 Update metrics, monitor performance, report results Step 2 Root cause analysis, solution testing & selection Step 4 Monitor, iterate, finalize, formalize Step 3 Implement solution Process Improvement Model
  • 11.
    BEYOND COMPLIANCE Method 1:Applying the Theory of Constraints Objective: Increase Throughput ● Theory of Constraints = Focus ○ Map the process flow you want to improve ○ Define the maximum output for each step in the process ○ ID the constraint and impact if it were improved ● Now you know what to improve, and what the result should be in terms of Throughput
  • 12.
    BEYOND COMPLIANCE Story Time:Theory of Constraints
  • 13.
    BEYOND COMPLIANCE Method 2:Genchi Genbutsu Objective: Proper Problem Characterization ● Lean Principles - reduce or eliminate waste ○ Genchi Genbutsu - Go and See ○ Interrogate and study the data and compare to what you observed ○ Kaizen events address and improve what you observed ● Evaluate improvements against the goal and expected outcomes ○ Watch for unintended consequences
  • 14.
    BEYOND COMPLIANCE Story Time:The Rafter Perspective
  • 15.
    How many CIprojects has your facility completed in the last year?
  • 16.
    BEYOND COMPLIANCE Method 3:SPC Objective: Improved Predictable Performance ● An ounce of planning is worth a pound of recovery ○ Process Capability and Target Setting ● Statistical Process Control ○ Data vs. Insight ○ Automated collection & analysis ● Understanding what causes observed results
  • 17.
    BEYOND COMPLIANCE Story Time:SPC in Action ● Top 5 poultry processor ○ Usability & digitization challenge results in new data visibility ○ Presentation of data draws response ● SPC Validation Process
  • 18.
    BEYOND COMPLIANCE Getting itto stick Educate and involve employees from the beginning Be present beyond the project, check in on the changes Update the metrics… and inspect what you expect (check the metrics!)
  • 19.
  • 20.
    More Resources atwww.safetychain.com White Papers & Surveys Webinars & Videos Product & Partner Info Solution Consultation 3/17/22: Leveraging OEE to Minimize Downtime and Maximize Performance 3/25/22: FSMA Fridays: RCAs and CAPAs MARCH: Poultry Federation Conference, Pack Expo East, Modex, Plastics Tech safetychain.com/resources/webinars-events/ BEYOND COMPLIANCE

Editor's Notes

  • #8 Eric
  • #9 Eric
  • #12 Not meeting orders, not profitable due to high COGS, struggling to scale growth What to say NO to
  • #18 Brandon to provide a list of all of the events and activities you could ever do for CI here: