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creating value for our customers creating value for our customers
What is it? creating value for our customers
Six Sigma  – A Simple Definition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sigma  - the lower case Greek letter that denotes a statistical unit of measurement used to define the standard deviation of a population. It measures the  variability  or spread of the data. What is Sigma? 
What Does the Customer Have To Do With It? ,[object Object]
The Six Ingredients of  Six Sigma ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where Did the “ Six Sigma ” Quality Program Come From? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational View ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
For  Six Sigma  To Be Effective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Variation – At the Heart of  Six Sigma  Measurement  ,[object Object],[object Object],[object Object],[object Object],[object Object]
On Your Way To Work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dealing With Variation ,[object Object],[object Object]
What is the “Methodology”? ,[object Object],[object Object],[object Object],[object Object],[object Object],D   M   A   I   C creating value for our customers
Six Sigma  Improvement Process – DMAIC ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Tools of  Six Sigma  –  The Simple Tools ,[object Object],Adapted from  Putting Total Quality Management to Work Marshall Sashkin & Kenneth Kiser
The Tools of  Six Sigma  –  The Simple Tools ,[object Object],[object Object],Adapted from  Putting Total Quality Management to Work Marshall Sashkin & Kenneth Kiser
The Tools of  Six Sigma  –  The Simple Tools ,[object Object],[object Object],[object Object],Adapted from  Putting Total Quality Management to Work Marshall Sashkin & Kenneth Kiser
The Tools of  Six Sigma  –  The Simple Tools ,[object Object],[object Object],[object Object],[object Object],Adapted from  Putting Total Quality Management to Work Marshall Sashkin & Kenneth Kiser
The Tools of  Six Sigma  –  The Simple Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],Adapted from  Putting Total Quality Management to Work Marshall Sashkin & Kenneth Kiser
The Tools of  Six Sigma  –  The Simple Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Adapted from  Putting Total Quality Management to Work Marshall Sashkin & Kenneth Kiser
The Tools of  Six Sigma  –  The Simple Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Adapted from  Putting Total Quality Management to Work Marshall Sashkin & Kenneth Kiser
Six Reasons why Leaders Love Six Sigma
After implementing Six Sigma in a wide range of processes throughout the organization, one global automotive company added approximately $52 million to the bottom line in 2000 and $300 million in 2001.  The company then achieved waste elimination savings of more than $350 million in 2002!  Impacts the Bottom Line…
Drives Strategy Execution ,[object Object]
Generate Robust Flexible Business Processes ,[object Object]
Improves Human Performance ,[object Object]
Highly Scalable ,[object Object]
Low Risk Investment ,[object Object],[object Object]
Who are the other “Key Players”? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],creating value for our customers
“Key Players” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Industries using Six Sigma
Automotive ,[object Object],[object Object],[object Object],[object Object]
Chemical ,[object Object],[object Object],[object Object]
Healthcare ,[object Object],[object Object],[object Object]
Hi-Tech ,[object Object],[object Object],[object Object]
Financial ,[object Object],[object Object],[object Object]
Retail ,[object Object],[object Object],[object Object],[object Object]

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Six Sigma

  • 1. creating value for our customers creating value for our customers
  • 2. What is it? creating value for our customers
  • 3.
  • 4. Sigma - the lower case Greek letter that denotes a statistical unit of measurement used to define the standard deviation of a population. It measures the variability or spread of the data. What is Sigma? 
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Six Reasons why Leaders Love Six Sigma
  • 23. After implementing Six Sigma in a wide range of processes throughout the organization, one global automotive company added approximately $52 million to the bottom line in 2000 and $300 million in 2001. The company then achieved waste elimination savings of more than $350 million in 2002! Impacts the Bottom Line…
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.