The Sleeping Beauty: Waking Up Food Safety Culture
•Download as PPTX, PDF•
0 likes•80 views
Food safety goes beyond certification and regulatory compliance as a fundamental part of a company’s identity - and can even become a strategic advantage. But if there is complacency outside of the FSQA role, operations, production goals, and brand reputation may be at risk. In this webinar, join award-winning food safety expert, Sebnem Karasu, who will share proven tips to awaken a company-wide food safety culture that not only will help ensure compliance with FDA regulations and food safety schemes such as BRC and SQF, but will also keep production lines running, and increase customer satisfaction. Food and Beverage manufacturers will learn best practices for: • Developing a collaborative food safety program that includes insights from ALL parts of the organization • Building a pervasive culture of awareness and continuous training to transform employees into vigilant guardians of food safety • Accelerating food safety certification processes and enhance brand reputation
Recommended
Recommended
More Related Content
Similar to The Sleeping Beauty: Waking Up Food Safety Culture
Similar to The Sleeping Beauty: Waking Up Food Safety Culture (20)
More from SafetyChain Software
More from SafetyChain Software (20)
Recently uploaded
Recently uploaded (20)
The Sleeping Beauty: Waking Up Food Safety Culture
- 1. BEYOND COMPLIANCE Beyond Compliance Webinar Series for Process Manufacturers The Sleeping Beauty: Waking Up Food Safety Culture Sebnem Karasu President
- 2. BEYOND COMPLIANCE Ensure Quality and Compliance Maximize Throughput and Yield Optimize Labor and Productivity DIGITAL PLANT MANAGEMENT PLATFORM hello!
- 3. BEYOND COMPLIANCE BEYOND COMPLIANCE Meet Today’s Speaker Sebnem Karasu President Sebnem has over 25 years experience as a food safety, quality management and sterilization technology leader. She has won numerous entrepreneurship awards and has played a major role in the startup of eight companies.
- 4. BEYOND COMPLIANCE BEYOND COMPLIANCE The Sleeping Beauty: Waking up the Food Safety Culture
- 5. BEYOND COMPLIANCE BEYOND COMPLIANCE Why “Food Safety Culture”? ● Enhanced product safety and quality: Without a foundation of FSC in your organization, the ability to consistently deliver safe food to consumers is destined to fail over time ● Improved consumer trust and brand reputation ● Compliance with regulations and reduced risk of incidents, recalls
- 6. BEYOND COMPLIANCE BEYOND COMPLIANCE Challenge: Resistance to Change We are dealing with human nature who resists change. We like consistency, stability… New things have resistance. Prepare for resistance, fight for the change, achieve with careful planning: Believe in the change, have courage and take the necessary action steps.
- 7. BEYOND COMPLIANCE BEYOND COMPLIANCE What is “Food Safety Culture”? “The attitudes, values and/or beliefs which are prevalent at the site, relating to the importance of product safety and the confidence in the product safety systems, processes and procedures used by the site.” “Shared values, beliefs and norms that affect mindset and behavior toward food safety in, across and throughout an organization.”
- 8. BEYOND COMPLIANCE BEYOND COMPLIANCE What is “Food Safety Culture”: 5 pillars 1. VISION & MISSION: Business structure, values, purpose, setting directions and expectations, leadership and messaging. 2. PEOPLE: Stakeholders, governance, learning organization, incentives, awards and recognition. 3. CONSISTENCY: Accountability, performance measure, documentation. 4. ADAPTABILITY: Expectations and current state, agility, change, crisis management, problem solving. 5. HAZARDS AND RISK AWARENESS: Hazard info and education, empowering engagement, verify hazard and risk awareness.
- 9. BEYOND COMPLIANCE BEYOND COMPLIANCE “Food Safety Culture”: Now a Requisite FOOD SAFETY CULTURE is considered a “Fundamental” in BRCGS and “Mandatory” in SQF certification schemes, which means: COMPANIES CANNOT PASS THE AUDIT IF THEY FAIL THE FOOD SAFETY CULTURE CAUSE. Both schemes make it mandatory for the senior management to provide the necessary resources to implement the FSC.
- 10. BEYOND COMPLIANCE BEYOND COMPLIANCE FSC by EVERYONE in the Supply Chain All the staff, from senior management to line workers, from drivers to maintenance workers need to be aware and be a part of the Food Safety Culture. But how do we achieve this?.....
- 11. BEYOND COMPLIANCE BEYOND COMPLIANCE ACCEPTANCE Starts by CARING It is the responsibility of the senior management to make everyone in the supply chain BE AWARE and TO CARE. Making the stakeholders aware of how crucial each one’s roles are in the supply chain… Using training and being a role model - how to take care in what you do.
- 12. BEYOND COMPLIANCE BEYOND COMPLIANCE IT STARTS AT THE TOP ● FIRST find out the level of FSC in your company: Surveys, open communications, interviews. ● Make a clear action plan: Define how each employee can impact the food safety in the company. ● Provide training relevant for each role - INCLUDE all the employees and not only the production/quality departments. ● EMPOWER employees to do the right thing even when their supervisor is neglectful. ● Provide open channels for reporting and feedback. ● COMMUNICATE with the staff at all times on the importance of food safety. Explain WHY, and then HOW. ● Create a timeline with specific milestones. ● Use food safety culture toolkits to test the level. ● Reward those who do a good job! SENIOR MANAGERS:
- 13. BEYOND COMPLIANCE BEYOND COMPLIANCE CROSS-FUNCTIONAL FOOD SAFETY CULTURE Field worker: What happens when he applies too many pesticides? Purchasing manager: Does he know about food fraud/adulteration and why sometimes buying too cheap means trouble? Line worker: Did he wash his hands after entering the plant? Did he bring pathogens into the production with his footwear? Production manager: Is he working collaboratively with the QC? Warehouse manager: Is he separating the allergens properly? Maintenance manager: Is he aware of the food safety practices during maintenance? Compliance/QC manager: Is he checking the labels? Is the documentation representing the actual production? Is hygiene and sanitation done properly? Driver: Is the truck clean or contaminating the product on the way to the consumer? MOST IMPORTANTLY: Is the Senior Management committed to FSC and providing resources? Is everyone aware of the CONSEQUENCES for not having FSC?
- 14. BEYOND COMPLIANCE BEYOND COMPLIANCE COMMUNICATION ● When was your last food safety training and what did you learn? ● How do you contribute to the food safety in the company? ● What would you do if you notice something is wrong, tell your supervisor but he doesn’t want to listen to you? ● Did you raise a food safety concern? What happened when you did? ● Do you have any recommendations to do your job better? ● Will you feed this product to your family? ASK and LISTEN! Some questions to ask your employees:
- 15. BEYOND COMPLIANCE BEYOND COMPLIANCE ACCOUNTABILITY Employees should take responsibility for food-safety related decisions and their consequences. This is why it’s important to define roles and responsibilities for each position. Clarity and relevant training is needed for food-safety-related issues.
- 16. BEYOND COMPLIANCE BEYOND COMPLIANCE TRAINING METHODS Make sure to speak the right language for the audience. Talk to their conscience. Did this training really achieve the goal? Hiring professionals to give training is always a good idea. Pictures are most often better than words! See the picture with the baby having an allergic reaction. What if this was your child?
- 17. BEYOND COMPLIANCE BEYOND COMPLIANCE More on Training Using analogy helps with comprehension: Explaining HACCP to a beginner level: “It’s like being paranoid”. Simplify, explain, test! When explaining sanitation: “Do you clean your glass with the same cloth you wipe the floors with?” Color-coding is always a good method. Make sure the employees are not color- blind!
- 18. BEYOND COMPLIANCE BEYOND COMPLIANCE BEYOND COMPLIANCE Be observant and self-critical. Go above and beyond compliance! Overconfidence is dangerous in your food safety journey. Use the knowledge and expertise available to you.
- 19. BEYOND COMPLIANCE BEYOND COMPLIANCE RESOURCES/RECOMMENDATIONS WITH A FEE: ● Hire consultants, training organizations ● Attend food safety events ● Use technology solutions ● Invite speakers from the industry to your company FREE: ● Subscribe to food industry magazines ● Follow relevant newsletters from organizations like IFT, IAFP (consider membership for a small fee) ● Free toolkit at www.stopfoodborneillness.org ● Follow Food Safety experts on LinkedIn ● Attend webinars like this, keep updated. FDA also has a series of webinars on YouTube you can follow Developments in the last 5 years are more than the overall past 50 years! So if you haven’t been following, you are probably behind!
- 20. BEYOND COMPLIANCE BEYOND COMPLIANCE FINAL NOTE Building a culture of food safety forms the cornerstone for any establishment in the food industry. Providing safe food shall be the top priority and it starts with a robust food safety culture. It involves ethical consideration as it directly impacts people’s health and well-being. We, in the food industry, all carry this responsibility and it’s our moral obligation to provide safe and high quality food to the consumers.
- 21. BEYOND COMPLIANCE BEYOND COMPLIANCE CONCLUSION LET’S WAKE UP THE SLEEPING BEAUTY! WISHING ALL OF YOU MUCH SUCCESS!
- 22. BEYOND COMPLIANCE Questions? BEYOND COMPLIANCE Sebnem Karasu President The Sleeping Beauty: Waking Up Food Safety Culture sebnem@karasuconsulting.com
- 23. BEYOND COMPLIANCE Industry eGuides Webinars & Videos Success Stories Solution Consultation BEYOND COMPLIANCE More Resources safetychain.com/resources/downloads More on Boosting Food Safety E: sebnem@karasuconsulting.com W: karasuconsulting.com
Editor's Notes
- https://www.karasuconsulting.com/bio Multiple award-winning entrepreneur and experienced consultant in the food production industry. Expert in start-ups, industrial sales and business development in the spice industry, global operations, supply chain management, skilled in germ reduction (sterilization) systems for the dried ingredients, food safety management systems, GFSI standards, FDA, and employee training. President-Elect for Chicago Section IFT and Board Member of the American Spice Trade Association. Strong operations professional with a degree in Food Engineering and MSc degree in Biotechnology.
- Together they raised the Prince, the “Knowledge” to overcome the curse of “Ignorance”. And with his kiss, the “Sleeping Beauty” awakens! Joke aside why I used this analogy is that the FSC IS the basis of the whole FSM system and it’s been overlooked for so many years, making it the “Sleeping Beeauty”.
- Let’s now look at what is FSC. It’s more than just a check in the box in your FS system. People are still getting hurt and dying. If you have the FSC you will prevent these terrible things happening. According to the Grocery Manufacturers Association (GMA) and the Food Marketing Institute (FMI), the estimated average cost for a food recall is $10 million—and that is only the direct costs to the company, such as the retrieval and disposal of the tainted product. Factoring in the indirect costs, such as lawsuits, sales losses, and damaged reputation, drives that cost even higher.”
- One of the things I often heard during the implementation of food safety systems is the same line: “this is how we do things around here”.
- BRC’s new clause for the latest edition (9th) of the FS standard is “encouraging understanding and further development of FSC”.
- Not everyone you will train has the relevant education, background or experience. You are dealing with people from multiple backgrounds, even different cultures.
- Not everyone you will train has the relevant education, background or experience. You are dealing with people from multiple backgrounds, even different cultures.