Delegation is important for business growth by allowing managers to focus on high-value tasks. While some are reluctant due to concerns about quality or time, delegating properly addresses these issues. Effective delegation involves selecting the right person for each task, providing training, setting clear expectations, and ultimately trusting employees with responsibility rather than just individual tasks. When done correctly, delegation boosts employee morale, increases productivity, and improves work-life balance for managers.

1. The Importance of
Delegation

2. Delegation is the practice of
passing tasks and/or
responsibility to employees or
team members.

3. Why delegate?
• For small business owners and
managers of teams, delegation is
probably the single most important
thing in order to grow your business.
• Delegation allows you to focus on
the things that only you can do.
• It allows the business and the people
within the business to grow.

4. Why are people reluctant to
delegate?
• ‘It takes longer to delegate than
to do it myself’ or ‘they don’t
do it the right way’.
• These phrases stem from a few
common areas of discomfort.
• For many tasks within your
business or your team, this is
unlikely to be true.
• Without delegating, you are
stifling the growth of your
business and the team
members.

5. Be clear on what delegation is not
• Delegation is not handing the
job over and walking away.
• It is a considered approach to
increasing productivity and
capacity in your team.
• It is not abdication of the jobs,
but rather a staged approach to
passing a job over to a team
member or employee.
• They can complete it so that
you can focus on higher value
tasks.

6. What are the
benefits of
delegation?

7. Employee morale
• Delegation shows trust and
means that you can see a
career progression path for
employees.
• It is a way of showing that
good performance brings
increased responsibility and
the opportunity for growth.

8. Employee morale
• On the flip side, if we don’t
delegate to staff who want to
develop and demonstrate
their talents will have their
morale eroded by a lack of
opportunity.

9. Focus on high value tasks
• It is very easy for many
business owners or team
leaders to get bogged down
in day to day small items,
which put pressure on you.

10. Focus on high value tasks
• Delegating less valuable
tasks, allows you as a team
leader to spend more time
on the key activities that
will help your business
grow.

11. Work-Life Balance
• Many leaders and
business owners are
dominated by their
business.
• They let key tasks and
areas of the business slip
because they are unwilling
to delegate.
• Delegation allows
managers to get their life
back.

12. Company productivity increased
• If as an owner or manager
there are tasks which are
not being done because you
are holding onto them, even
though you don’t have the
time to do them then your
company is not progressing
at the rate it should.

13. Company productivity increased
• By delegating tasks to staff
you will see more getting
done, and therefore the
ability for your company to
produce will increase.

14. How do you
effectively delegate?

15. Pick the right person
• This isn’t usually the
person who has the most
time on their hands, but
rather the person who is
most likely to deliver and
who you believe has the
right skills.

16. Pick the right person
• It’s also important to consider
the type of jobs this person
likes doing – you’re much more
likely to get a good result from
delegation if the person is
inclined to enjoy the task.

17. Trust the person
• Once you’ve delegated the
task clearly and with goal in
mind, you have to trust them
to do it.
• Your method or way isn’t
always correct or the best.
• Let them do the task their
way, as long as they get the
right quality and result

18. Train Staff
• Expecting staff to just
‘know what to do’ is a bit
like sitting a 14 year old in
a car and saying, ‘go on
then drive’!
• It isn’t likely to work, and
so we need to take time
to teach and train staff.

19. Set the task out clearly
• Explain the reason for the
task, what it is that needs
doing, and the key steps in
the process to get the job
done.

20. Set a task completion date and
milestones for review
• This is particularly
important when we
first delegate, but by
giving not only a
completion date, but
also opportunities for
‘check backs’ during
the task we can catch
any issues early and
ensure we get a
successful result.

21. Thank Them
• Easy to do, often
forgotten. Thank
people for a job well
done, it makes a big
difference and will
improve attitude
when you are
delegating further
tasks.

22. Give responsibility, not just a task
• Once you know a
task can be done,
you need to hand
over responsibility
for this task being
done and
completed, passing
this key job to a
team member and
only checking back
every so often.

23. Give responsibility, not just a task
• Without this, you will get
the job back, and you will
spend more time on this
than doing the job in the
first place.

24. Watch your
business’
productivity
soar through
effective
delegation