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Copyright @ 2011. All rights reserved
The Future of Project Controls –
Improve Project Performance using Big Data
Project Controls Expo – 16th Nov 2017
Emirates Stadium, London 
Champions Suite 
Session T5: 14:10 PM ‐ 14:55 PM
Copyright @ 2011. All rights reserved
About Martin van Vliet
Degree:
 Civil Engineering
Experience:
 Business Director, Cost Engineering Consultancy B.V. 
 More than 20 years of industrial experience in consulting various industries such as 
Infrastructure, Energy, power, Mining, Chemicals, Construction and Pharmaceutical.
Professional Field:
 Member of the board of Cost Engineering Consultancy
 Member of NAP/DACE, AACEI, ICEC and AcostE
 Trainer of Cost Engineering courses
Cost Engineering Consultancy:
 Cost Engineering LinkedIn Group (> 16.000 members), Facebook, Twitter
 mvanvliet@costengineering.eu
 www.costengineering.eu & www.costmanagement.eu
Copyright @ 2011. All rights reserved
Who is Cost Engineering?
Consultancy
Cleopatra Enterprise
Education
CESK
Estimating
Scheduling
PROJECT EXECUTION
PROJECT INCEPTION
CONTINUOUS
IMPROVEMENT
Cost Management
Benchmarking
Copyright @ 2011. All rights reserved
Agenda Outline
 How are we controlling projects?
 Root causes of overruns and delays
 Why do we need an Integrated Project Controls Process?
 Bottlenecks in establishing an Integrated Project Controls 
organization (IPC)
 Project Benchmarking Big Data ‐ The road ahead
Copyright @ 2011. All rights reserved
Objectives
 Why is it important to see project controls as an integrated 
approach, instead of a collection of individual disciplines?
 What are the most common pitfalls in integrating 
estimating, planning, cost management and 
benchmarking? How to avoid them?
 How can your organization achieve an integrated project 
controls process? 
 How to improve investment decisions & strategies 
Copyright @ 2011. All rights reserved
Agenda Outline
 How are we controlling projects?
 Root causes of overruns and delays
 Why do we need an Integrated Project Controls Process?
 Bottlenecks in establishing an Integrated Project Controls 
organization (IPC)
 Project Benchmarking Big Data ‐ The road ahead
Copyright @ 2011. All rights reserved
How are we controlling projects?
Additional $1.8B for World Trade Center Hub
The monumental train station, has almost doubled in cost from $2B to $3.8B and 
grown from a 4‐year to a 6‐year undertaking.
Copyright @ 2011. All rights reserved
How are we controlling projects?
 Ernst & Young study (2014)
 365 megaprojects
 Overruns and schedule delays 
found on all types of projects 
Copyright @ 2011. All rights reserved
How are we controlling projects?
Source: McKinsey – The Construction Productivity 
Imperative (2015)
(http://www.mckinsey.com/industries/capital‐projects‐and‐
infrastructure/our‐insights/the‐construction‐productivity‐
imperative)
Copyright @ 2011. All rights reserved
Agenda Outline
 How are we controlling projects?
 Root causes of overruns and delays
 Why do we need an Integrated Project Controls Process?
 Bottlenecks in establishing an Integrated Project Controls 
organization (IPC)
 Project Benchmarking Big Data ‐ The road ahead
Copyright @ 2011. All rights reserved
Root causes of overruns and delays
Inadequate
Communication and
Slow Decision
Making
Inadequate
Communication and
Slow Decision
Making
Ambiguous
Contract Terms and
Lack of Incentives
to Control Costs
Ambiguous
Contract Terms and
Lack of Incentives
to Control Costs
Poor Risk
Identification,
Management and
Response Strategy
Poor Risk
Identification,
Management and
Response Strategy
Design Errors
and Omissions
Leading to Scope
Growth
and/or Rework
Design Errors
and Omissions
Leading to Scope
Growth
and/or Rework
Poor Project
Controls
(Cost & Schedule)
Poor Project
Controls
(Cost & Schedule)
Insufficient
Planning and
Inaccurate
Estimating
Insufficient
Planning and
Inaccurate
Estimating
Ineffective Project
Governance,
Management and
Oversight
Ineffective Project
Governance,
Management and
Oversight
Late Design/Poor
Project Definition
Late Design/Poor
Project Definition
Copyright @ 2011. All rights reserved
Agenda Outline
 How are we controlling projects?
 Root causes of overruns and delays
 Why do we need an Integrated Project Controls Process?
 Bottlenecks in establishing an Integrated Project Controls 
organization (IPC)
 Project Benchmarking Big Data ‐ The road ahead
Copyright @ 2011. All rights reserved
PLAN
(plan activities)
DO
(perform
activities)
CHECK
(measure
performance
of activities)
ASSESS
(evaluate
measures, act
upon variances)
PDCA
Cycle
Continuous Process
Every process uses feedback 
and improvement!
Integrated
Every process has P, D, C & A 
steps, which are linked to the 
business strategy!
Continuous Improvement
Copyright @ 2011. All rights reserved
Integrated Project Controls Process
Ref: Total Cost Management Framework, 2nd Edition, Copyright © AACE® International
Copyright @ 2011. All rights reserved
Agenda Outline
 How are we controlling projects?
 Root causes of overruns and delays
 Why do we need an Integrated Project Controls Process?
 Bottlenecks in establishing an Integrated Project Controls 
organization (IPC)
 Project Benchmarking Big Data ‐ The road ahead
Copyright @ 2011. All rights reserved
 Disciplines treated as individual silos 
 Different departments responsible for their own ‘shop’
 No ‘standardized breakdown structures’
 Recasting of estimates
 No consistent close‐out at the end of projects 
 The human element
 No alignment between software tools
Bottlenecks 
Copyright @ 2011. All rights reserved
 Little understanding of each other’s requirements
 Miscommunication due to lack of common terminology and 
methods
 Silos can exist even within disciplines (eg. conceptual vs. detail 
estimating)
 Results in lots of rework and inefficiency
Disciplines treated as individual silos 
Copyright @ 2011. All rights reserved
Departments responsible for own ‘shop’
 No shared responsibility for the success of projects
 Easy to point to others when projects exceed their 
budget/schedule
 The infamous ‘over‐the‐wall syndrome’
Copyright @ 2011. All rights reserved
No standard breakdown structures
 Many organizations have no common 
breakdown structure across projects
 Difficult to compare apples with apples
 Required to enable consistency and 
feedback loop  
10
Cost ElementCOA
7200
WBS Code
100
Project ID
100A965
Copyright @ 2011. All rights reserved
Recasting estimates
 One of the most difficult areas of IPC
 Cost estimating and cost control are performed at different 
levels of detail
 Takes interaction to find best approach
 Breakdown structures can again play a facilitating role
Copyright @ 2011. All rights reserved
No consistent close‐out at end of project
 Everyone knows it is important, yet few organizations do it 
properly
 This is where lessons learned can be used to improve succes of 
future projects
 The missing link between actual costs and hours spent and early 
phase estimates
Copyright @ 2011. All rights reserved
How much contingency did we use?
Copyright @ 2011. All rights reserved
Project close‐out
Copyright @ 2011. All rights reserved
The human element
 People like to do what they know and what they are good at
 People are resistant to change, even when they know it can 
benefit them in the long run
 “If it’s not my responsibility, I don’t care”
Copyright @ 2011. All rights reserved
Alignement between software tools
 Different software tools for estimating, cost 
control and benchmarking (often Excel sheets…)
 Often lacking integration
 Lots of time and effort required to exchange 
information
 Difficult to build‐up a strong knowledgebase
Copyright @ 2011. All rights reserved
Alignement between software tools
 Today’s technology can enable organizations to 
integrate their processes more easily allow for:
 Direct integration for easy exchanges of data
 Consistent reporting for multiple 
stakeholders
 Less manual data handling
 Act as a central knowledgebase for cost and 
labour norms, metrics, key quantities and big 
data analysis
Copyright @ 2011. All rights reserved
Copyright @ 2011. All rights reserved
Agenda Outline
 How are we controlling projects?
 Root causes of overruns and delays
 Why do we need an Integrated Project Controls Process?
 Bottlenecks in establishing an Integrated Project Controls 
organization (IPC)
 Project Benchmarking Big Data ‐ The road ahead
Copyright @ 2011. All rights reserved
EstimatingBenchmarking
Scheduling
PROJECT EXECUTION
CONTINUOUS
IMPROVEMENT
PLAN
(plan activities)
DO
(perform
activities)
CHECK
(measure
performance
of activities)
ASSESS
(evaluate
measures, act
upon variances)
PDCA
Cycle
Cost Management
Integrated Project Controls
PROJECT INCEPTION
Copyright @ 2011. All rights reserved
Software systems support an integrated approach. 
As a result, maximum project performance can be achieved.
 Setting up a transparent Cost Baseline which meets 
stakeholder requirements.
 Monitoring of project costs and planning during execution
 Visualize performance indicators / KPIs
 Provide improved forecasting information
 Perform Big Data analysis to retrieve meaningful ratios and 
metrics from projects to Benchmark and calibrate estimating 
data.
Integrated Project Controls Process
Copyright @ 2011. All rights reserved
Estimating the Cost Baseline 
Breakdown Structures
Copyright @ 2011. All rights reserved
Change Management
Monitoring &
Controlling Costs
Fixing Cost Accounts
Forecasting &
Trending
Correcting Labour
Coding
Manual Downloading
Spending valuable time on things that matter
Copyright @ 2011. All rights reserved
Keep link with estimating:
 Improved integration with estimate
 Keep the estimate alive
 Involvement of cost estimator in execution phase





Forecast – the link with estimating
Copyright @ 2011. All rights reserved
Execution costs / km
Lighting / m2
Construction road / Km
Excavation / m3
Demolition / m2
Monitor Project Control KPIs in 
Execution phase
Copyright @ 2011. All rights reserved
Total costs
/ m2
Development & 
Benchmark metrics & 
ratios
Project Feedback Loop
Copyright @ 2011. All rights reserved
Project Benchmarking ‐ Big Data
 Collect all historical projects
 Used for analysis to improve estimating
 Used for portfolio analysis on assets
 Derive metrics on asset level
 Normalization of benchmark data
Copyright @ 2011. All rights reserved
Project Benchmarking 
Management Views
 Dashboard allows you to 
combine any of the previous 
reports in one view
 Completely configurable to 
specific needs for specific 
audiences
Copyright @ 2011. All rights reserved
Conclusion
 Still a long way to go in successfully controlling projects
 Various challenges that need to be addressed:
 Disciplines treated as individual silos 
 Different departments responsible for their own ‘shop’
 No ‘standardized breakdown structures’
 Recasting of estimates
 No consistent close‐out at the end of projects 
 The human factor
 No alignment between software tools
Estimating
Scheduling
PROJECT EXECUTION
PROJECT INCEPTION
CONTINUOUS
IMPROVEMENT
Cost Management
Benchmarking
Copyright @ 2011. All rights reserved
Conclusion
 Organizations should assess their IPC process
 Significant improvements can be expected by increasing the level of 
IPC 
 More accurate and reliable (early phase) estimates
 More time to focus on analysis
 Increased profitability on projects through less overruns and 
more efficient work processes.
 Ability to benchmark and perform big data analysis improves 
competitive outcomes, and provides companies in 
understanding their cost drivers and behaviours. 
Estimating
Scheduling
PROJECT EXECUTION
PROJECT INCEPTION
CONTINUOUS
IMPROVEMENT
Cost Management
Benchmarking

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