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The Art of Conducting Effective Meetings
Sabbir Chowdhury
1
Definition of Meeting
A meeting is a gathering of people to :
• Present or exchange information
• Plan joint activities
• Make decisions
• Carry out actions already agreed upon
2
3
How effective are normal Meetings ??
9 out of 10
People daydreamin meeting
50%
of people find meetings
to be unproductive
25%
Of meetings are spent
discussing irrelevantissues
73%
Employeesdo
other works in meetings
4
Costs of unproductive Meetings
$37 B $75 M $1 k
Estimated waste in the USA
$37billion a year
A fortune 50 company
estimates losses in excess of
$75 million a year
Due to poor meetings
A meeting between several managers
or excecs may cost upwards of
$1000 per hour
In salary cost alone
Where do meetings go wrong??
1. No clear Agenda
2. Key stakeholders are missing
3. Decisions and ideas are not documented
6
Where do meetings go wrong??
6. Distractions and interruptions
4. No facilitator/Leader
5. No timeline
7. Failure to follow-up
7
Framework : Effective meeting
Plan
Conduct
Follow
up
10
Mon
8
1. Define purpose & participants
2. Build the agenda & invite participants
Framework : Explained
Planning
9
1. Define purpose & participants
 Why do we need this meeting?
 What are the primary issues that need to be discussed?
 What needs to be accomplished in this meeting and why?
 Mention Meeting place and Time
 Identify participants
Framework : Explained
Planning
10
2. Build the agenda & invite participants
 Prepare an agenda that outlines the topics to be discussed
 Prepare the task list for the group.
 Plan agenda according to planned time
 Invite relevant stakeholders
Framework : Explained
Planning
11
1. Outline goals, process and expectations
2. Manage discussion and assess progress
3. Reach closure and share feedback
Framework : Explained
Conduct
12
Framework : Explained
Conduct
1. Outline goals, process and expectations
 Get everyone on the same page, clarifying –
• Why they’re present
• Their deliverables
• How the process will go,
• How long it will take and
• What the outcomes and next steps will be
 Outline the goals for the meeting.
13
Framework : Explained
Conduct
2. Manage discussion and assess progress
 Keep the discussion under control
 Focus on deliverables and agenda
 Keep critical decision makers and stakeholders engaged
 Focus on time
14
Framework : Explained
Conduct
3. Reach closure and share feedback
 Before closure, review the points discussed
 Setting expectations about next actions
 Have each attendee evaluate the meeting to incorporate everything
15
1. Distribute Meeting minutes
2. Follow-up to ensure commitments are met
3. Plan the next phase of the process
Framework : Explained
Follow-up
16
Framework : Explained
Follow-up
1. Distribute meeting minutes
 Distribute meeting minutes with action items seeking the following
answers
o Action plan
o Responsible party
o Deadline
17
Framework : Explained
Follow-up
2. Follow-up to ensure commitments are met
 Follow-up pending issues as per Meeting minutes
 Update the minutes when issues are solved
 Keep track until closure of all the items
18
Framework : Explained
Follow-up
3. Plan the next phase of the process
 Arrange additional meeting if further required
19
Meeting Etiquettes
Simply a means of maximizing your business
potential by presenting yourself favorably.
Proper etiquettes encourage :
Trust
Comfort
Attentiveness
Clear communication
20
Meeting Etiquettes
GOLDEN RULE :
Treat others as you would like to be treated
PLATINUM RULE:
Treat others as they would like to be treated
21
Meeting Etiquettes
4. Avoid unnecessary interruption
2. Respond to meeting request
1. Arrive early
3. Come prepared
22
Meeting Etiquettes
8. Pay attention
6. Speak in turns
5. Abstain from using electronic devices
7. Keep questions brief & aligned with goal
23
Meeting Etiquettes
10. Attend the entire meeting
9. Be patient and calm
11. Respond to action items
24
Thank You

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The Art of Conducting Effective Meetings

  • 1. The Art of Conducting Effective Meetings Sabbir Chowdhury 1
  • 2. Definition of Meeting A meeting is a gathering of people to : • Present or exchange information • Plan joint activities • Make decisions • Carry out actions already agreed upon 2
  • 3. 3 How effective are normal Meetings ?? 9 out of 10 People daydreamin meeting 50% of people find meetings to be unproductive 25% Of meetings are spent discussing irrelevantissues 73% Employeesdo other works in meetings
  • 4. 4 Costs of unproductive Meetings $37 B $75 M $1 k Estimated waste in the USA $37billion a year A fortune 50 company estimates losses in excess of $75 million a year Due to poor meetings A meeting between several managers or excecs may cost upwards of $1000 per hour In salary cost alone
  • 5. Where do meetings go wrong?? 1. No clear Agenda 2. Key stakeholders are missing 3. Decisions and ideas are not documented
  • 6. 6 Where do meetings go wrong?? 6. Distractions and interruptions 4. No facilitator/Leader 5. No timeline 7. Failure to follow-up
  • 7. 7 Framework : Effective meeting Plan Conduct Follow up 10 Mon
  • 8. 8 1. Define purpose & participants 2. Build the agenda & invite participants Framework : Explained Planning
  • 9. 9 1. Define purpose & participants  Why do we need this meeting?  What are the primary issues that need to be discussed?  What needs to be accomplished in this meeting and why?  Mention Meeting place and Time  Identify participants Framework : Explained Planning
  • 10. 10 2. Build the agenda & invite participants  Prepare an agenda that outlines the topics to be discussed  Prepare the task list for the group.  Plan agenda according to planned time  Invite relevant stakeholders Framework : Explained Planning
  • 11. 11 1. Outline goals, process and expectations 2. Manage discussion and assess progress 3. Reach closure and share feedback Framework : Explained Conduct
  • 12. 12 Framework : Explained Conduct 1. Outline goals, process and expectations  Get everyone on the same page, clarifying – • Why they’re present • Their deliverables • How the process will go, • How long it will take and • What the outcomes and next steps will be  Outline the goals for the meeting.
  • 13. 13 Framework : Explained Conduct 2. Manage discussion and assess progress  Keep the discussion under control  Focus on deliverables and agenda  Keep critical decision makers and stakeholders engaged  Focus on time
  • 14. 14 Framework : Explained Conduct 3. Reach closure and share feedback  Before closure, review the points discussed  Setting expectations about next actions  Have each attendee evaluate the meeting to incorporate everything
  • 15. 15 1. Distribute Meeting minutes 2. Follow-up to ensure commitments are met 3. Plan the next phase of the process Framework : Explained Follow-up
  • 16. 16 Framework : Explained Follow-up 1. Distribute meeting minutes  Distribute meeting minutes with action items seeking the following answers o Action plan o Responsible party o Deadline
  • 17. 17 Framework : Explained Follow-up 2. Follow-up to ensure commitments are met  Follow-up pending issues as per Meeting minutes  Update the minutes when issues are solved  Keep track until closure of all the items
  • 18. 18 Framework : Explained Follow-up 3. Plan the next phase of the process  Arrange additional meeting if further required
  • 19. 19 Meeting Etiquettes Simply a means of maximizing your business potential by presenting yourself favorably. Proper etiquettes encourage : Trust Comfort Attentiveness Clear communication
  • 20. 20 Meeting Etiquettes GOLDEN RULE : Treat others as you would like to be treated PLATINUM RULE: Treat others as they would like to be treated
  • 21. 21 Meeting Etiquettes 4. Avoid unnecessary interruption 2. Respond to meeting request 1. Arrive early 3. Come prepared
  • 22. 22 Meeting Etiquettes 8. Pay attention 6. Speak in turns 5. Abstain from using electronic devices 7. Keep questions brief & aligned with goal
  • 23. 23 Meeting Etiquettes 10. Attend the entire meeting 9. Be patient and calm 11. Respond to action items