In our meetings, it is not only about talking, it is also about being productive. To complement our effective meetings, we understand the importance of having a set of awesome meeting minutes to work out our action plans better. Here is a guide on how we take effective meeting minutes in Titansoft!

1. How to Take Effective
Meeting Minutes

2. Why are Meeting
Minutes Important?
2

3. To state the action plans in
writing for future reference
3

4. For easy reference
of Action Plans
4

5. Those who did not
attend the meeting will
know what happened
Others can see if the
conclusion is aligned
with higher intention 5
I see.

6. Do’s and Don’ts of Minutes
Taking
6

7. Use Positive
Language
7
Do

8. 8
Do
Use a
Standard
Template

9. 9
Do
Write the minutes ASAP
and distribute within 24
hours after the end of the
meeting

10. 10
Don’t
Hold a Meeting without taking
Minutes

11. 11
Don’t
Include unnecessary details
(unless absolutely important)
“She said…”
“We talked…”
“He said…”

12. 12
Don’t
Include embarrassing
information about anyone
“She cried… then left”

13. The Titansoft
Meeting Minutes
Standard Template
13

14. Consists of
• Background of MeetingInformation
• What to be discussed?Agenda Topics
• What have been Done?Pending Tasks Status
Review
• What to Do Next?Meeting Conclusions
• What was discussed?Discussions Topics
• Anything Else?Provisional Agenda
Topics
14

15. Information Section
15
Meeting Name:
– It should be meaningful to someone who was not in the
meeting and to know why the meeting took place
– Prefix with date (Example: “0817 XXXX”)
Record the exact start and end time
All roles (Meeting Host, Minute Taker, Time Keeper,
Whiteboard Writer) must be recorded

16. Agenda Topics Section
• State the Discussion topics of the meeting
• The agenda should be sent out prior to the
meeting to all participants
16

17. Meeting Conclusions Section
This section contains:
Summary of the Meeting
Remember to keep it Specific, measurable in Numbers and
have a Timeline! (SNT)
17

18. Meeting Conclusions Section
For each Action / Conclusion:
There has to be a deadline
Only one person can be accountable
Someone who was not in the meeting understands the
meeting!
18

19. Pending Tasks Status Review
Section
The Action / Conclusion from the previous
meeting
Either Completed or Incomplete
19

20. Discussion Topics Section
This section contains:
Details of agenda topics (only important
details!)
Write the discussion topics before the
meeting can lead to an effective meeting
20

21. Provisional Agenda Topics Section
This section contains:
Topics not in the Agenda but were discussed
21

22. Tasks of a Minutes-Taker
Before
Meeting
• Preparation
During
Meeting
• Understand
Action and
Conclusion
After Meeting
• Distribute
Minutes
22

23. Preparation before Meeting
23
Prepare the Agenda of the
meeting
Send it out together with
the meeting request at
least 3 working days
before the meeting
Review Pending Tasks and
mark as ‘Completed’ or
‘Incomplete’

24. During Meeting
24
Understand the actions
and decisions made
during the meeting
Always clarify during
meeting if unsure
Repeat Meeting
Conclusion Section at the
end of the meeting

25. During Meeting
25
Use Tools to help you take minutes
Seek permission from Meeting Host for any form of recording

26. After Meeting
26
Seek approval from
Meeting Host about the
minutes
Send out meeting minutes
to all participants within
24 hours of the meeting

27. 27

28. Brought to you by

29. About Titansoft
29
We provide complete IT solutions, tailored to fulfill
customers’ needs.
We adopt agile software development,
which focuses on the development and
quick delivery of high quality software
and/or web applications.

30. About Titansoft
30
We are located at
150 Cantonment Road
Cantonment Centre Block B, #02-08
S(089762)

31. About Titansoft
31
2005 2006 2008 2009 2010
We were
founded!
Launched
first
major
product!
Reached
60,000
concurrent
users!
2011 2012 2014
Reached
90,000
concurrent
users!
Launched
Workplace
Health
Programme
Awarded
Bronze
HEALTH
award
Reached
100,000
concurrent
users!
Certified with
ISO/IEC 27001:2005
Certified as Cisco
Select Certified
Partner
Achieved Microsoft
Silver Competencies
in Server Platform,
Hosting and
Midmarket Solution
Provider
Awarded Gold
HEALTH award by
the Health
Promotion Board
Singapore
Successful adoption
of the Agile
Framework
2013
Certified People
Developer by
SPRING Singapore

32. About Titansoft
32
•Awarded GOLD Health Award
•Awarded People Developer Certification
•Awarded ISO/IEC 27001:2005 for Standard
of Information Security Management System
•Certified Cisco Select Partner
•Achieved Microsoft Silver Competencies in
Server Platform, Hosting and Midmarket
Solution Provider

33. Check us out from our Website!
Follow us on our Social Media and our Blog!
If you would prefer, write to us too!
hr@titansoft.com.sg
Connect with Us!
33

34. Image Credits
www.flaticon.com
- Freepik
- Dave Gandy
- Catalin Fertu
- Egor Rumyantsev
- Stephen Hutchings
- Yannick
www.iconshut.com